Digital Analytics Manager

Job Description

Digital Analytics Manager

Job Location: US

Division: LSI Corporate

Travel Required: None

Company Overview

Liquidity Services (NASDAQ: LQDT) operates the world’s largest B2B e-commerce marketplace platform for surplus assets with over $10.0 Billion of completed transactions, more than 4.8 million registered buyers and 15,000 corporate and government sellers. We are the proven leader in maximizing net financial recovery for our sellers and we support clients’ sustainability efforts by helping them extend the life of assets, prevent unnecessary waste and carbon emissions, and defer products from landfills. Through our vital mission of Building a Better Future for Surplus we’ve played an integral role in many of our clients’ zero-waste initiatives and worked with corporations, federal and municipal government agencies to pioneer some of the largest green initiatives to date, deferring billions of pounds of surplus assets from landfills. Liquidity Services powers the growth of the Circular Economy.

General Summary

The Digital Analytics Manager plays an integral role in creating and delivering online analytics support to the marketing and sales teams. This position provides significant value to the marketing analytics team, requiring not only quantitative data analysis skills, knowledge of various Web/Marketing analytics tools, but also a true passion for data and the relevant information that it can provide.

Responsibilities

  • Create reporting and analytics solutions through quantitative and qualitative mechanisms to provide insight for decisions on existing and new opportunities
  • Lead research of market trends for key product categories and develop analysis to support new business opportunities
  • Participate in the development of a Strategic Roadmap for our BI environment geared towards leveraging current technology and the introduction of new technology where relevant
  • Develop standardized processes and documentation to improve operational efficiency
  • Manage Google analytics tagging and implementation
  • Provide oversight and support for all site tracking/tagging and privacy compliance. Provide direct oversight to external Google Analytics agency on BigQuery implementation
  • Conduct research into traffic spikes, trends, and make recommendations to the Marketing team

Supervisory Responsibilities:

  • No direct personnel management required

Qualifications

Education/ Experience:

  • BS or BA in a quantitative field; advanced degree is a plus
  • 6+ years of analytics experience
  • Experience with Google Analytics and Google Tag Manager is a must

Skills:

  • 4+ years of experience in reporting and implementation of Google Analytics
  • 3+ years of working with Google Tag Manager
  • Command of Microsoft Office Applications (Powerpoint, Excel, Word)
  • Experience with SQL and Data Visualization tools (such as Power BI) is a strong plus
  • Strong analytical skills – must be able to assemble and interpret data, create executive summaries and deliver business insights
  • Experience with BigQuery is a plus
  • Familiarity with OneTrust/Cookie Pro is a plus

Ability:

  • Demonstrated self-motivation, strong initiative and commitment to continuous improvement
  • Willing to help educate other departments and team members about digital analytics and how they can apply actionable results from the data.

Work Conditions/ Physical Demands: Position is fully remote. The ideal candidate must have home office space and access to high-speed internet and reside in the US. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Liquidity Services Inc. reserves the right to modify position duties at any time due to business necessity

Liquidity Services is an Equal Opportunity Employer.

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Email and Marketing Automation Manager

Job Description

Email and Marketing Automation Manager

Location:

Remote

Job Terms:

Temporary

Job Description:

Responsibilities

  • Digital strategy development and execution: Responsible for providing a personalized, cohesive user experience across digital channels. This includes designing, creating, measuring and continuously improving the user journey to engage users and drive conversions.
  • Digital Marketing technologies ownership and support: Serves as a business owner of the company’s personalization and marketing automation systems. This role manages the integrations between systems supporting digital ecosystem, including marketing automation, web content management, and translations management. He/she stays abreast of new technologies and innovations within digital marketing to constantly improve the user experience.
  • Customer service: Responsible for managing and initiating work with other departments/organizations if needed, communicating with the other Digital Marketing team members and external agencies on complex, escalating requests if needed, and communicating timelines and details with content owners.
  • Research and strategy development: Participates in research activities along with the other Digital Marketing team members. Research projects, which will involve a multitude of subjects, are intended to drive innovations that further digital marketing strategy.
  • Management: Provides direct supervision to all staff supporting email and marketing automation, including full-time employees, contractors and agencies. Manages vendor relationships with marketing automation system vendors, creative/support agencies and consultants. Ensures projects and vendor contracts adhere to approved budgets and timeframes.

General Activities

  • Primary point of contact for data mining/segmentation/reporting, email program build and execution, including form/landing page development and campaign attribution within Marketing Automation Platforms (Marketo,Adobe Target , SalesLoft, Groove, SFDC )
  • Provides general support for internal promotion of email content through development of email communications leveraged through one-to-few email marketing tools and providing HTML versions of emails for the sales team
  • Supports ABM strategy with the development of named accounts. Recommends ways to develop and automate triggers for these programs, supports account-specific program development/execution, and reporting.
  • Drives strategy and re-evaluates effectiveness of Preference Center in support of privacy policy and subscription to topic-specific newsletters.
  • Works with direct reports and supports internal clients with development and execution of digital programs, including cultivation/nurture, account-based, and support for all strategic imperatives.
  • Maintain global email program calendar for all external email communications, in order to mitigate audience fatigue as well as accommodate for all upcoming programs.
  • Develop and maintain ongoing automated programs to support data hygiene, auto responses, and email alerts.
  • Provides database support by maintaining data counts by various demographic and behavioral segments in order to have a pulse on who’s in our database at any given time and trend changes.
  • Measure, analyze and benchmark database health, like bounce rates, opt-out rates, delivery rates. Ensure rates align with industry standards, and investigate and resolve any issues outside those standards. Monitor deliverability and enforce adherence to anti-SPAM and global privacy and data compliance laws.
  • Works in collaboration with stakeholders to make updates to lead scoring model.

Collaboration with stakeholders

  • Build solid cross-functional relationships and work with all levels within an organization.
  • Apply superior verbal/written communication, teamwork, and interpersonal skills to work across multiple constituents.

Areas of impact

  • Apply strong project management skills in order to prioritize and direct activities across multiple projects in a fast-paced environment and in order to meet business goals
  • Apply your fundamental knowledge of digital marketing and web development practices and processes to web-related projects
  • Meticulous attention-to-detail and quick decision making ability allow for quality management of multiple projects, email programs (and the content within), and shifting priorities and deadlines
  • Work independently and complete assigned tasks within identified timeframes.

Experience

  • 7+ years of experience in Digital Marketing
  • General understanding of online B2B environments
  • BA/BS in Marketing, E-Commerce or a related field
  • Experience and expertise in Marketing Automation and CRM, especially Marketo and Salesforce.com
  • Experience in personalization tools, especially Adobe Target
  • Working knowledge of HTML, CSS, Adobe CC and Dreamweaver
  • Experience with Web Content Management Systems, such as Squiz
  • Ability to build solid cross-functional relationships and work with all levels within an organization
  • Superior verbal/written communication, teamwork, and interpersonal skills to work across multiple constituents
  • Positive attitude, flexibility and problem solving mentality
  • Strong project management skills; must be able to prioritize and direct activities across multiple projects in a fast-paced environment and consistently meet business goals
  • Fundamental knowledge of digital marketing and web development practices and processes
  • Ability to work independently and complete assigned tasks within identified timeframes

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Test Automation Engineer

Job Description

Test Automation Engineer

Job LocationsUS-Remote

ID 2022-2527

Category Information Technology

Type Regular Full-Time

Overview

At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com.

Criterion Systems, Inc., is seeking a Test Automation Engineer to support a USDA contract. The contract supports a variety of customers with DEVOPS, DEVSECOPS, and Architecture support.

As an active participant on a scrum team, the candidate is responsible to create manual and automated test scenarios for all aspects of quality assurance. The candidate must be proficient with automation and testing tools. This role works closely with software engineers, fellow QA engineers, and User Interface/User Experience professionals. Must have the ability to work collaboratively and knowledgeably with the Scrum team. The candidate documents and works to resolve problems, reports progress on problem resolution, devises improvements to current procedures, and develops models of possible future configurations.

Responsibilities:

  • Follow an Agile Scrum process.
  • Perform manual testing and document bugs.
  • Create step-by-step manual test scripts in an Excel spreadsheet.
  • Perform various types of testing including manual, automated, exploratory, Blackbox, performance and accessibility (Section 508).
  • Create test scenarios using BDD process in Gherkin forma.t
  • Work with popular test automation frameworks and tools, i.e., Selenium, Cucumber, JUnit, TestNG, etc.
  • Work with popular development tools: Intellij, Eclipse, or VSCode.
  • Work with the test team to develop test scripts for existing Web and API automation frameworks using programming languages, i.e., Java and JavaScript
  • Deploy test automation to continuous integration environment and to ensure test results are delivered in appropriate ways.
  • Setup and configuration of a Linux environment on a virtual environment.
  • Participate in daily scrum meeting and all other sprint ceremonies.Qualifications

Required Qualifications:

  • Must be a US Citizen
  • Bachelor’s degree in Computer Science, Computer Information Systems, Engineering or related field
  • Extensive experience in black box manual and/or exploratory testing
  • Extensive experience in testing web applications
  • Proven experience developing test plans and test cases from requirements/design
  • Ability to document QA procedures for the team
  • Experience with Agile methodologies
  • Extensive experience with functional, system, regression, and integration testing
  • Ability to multi-task under tight deadlines and report status
  • Experience with Jira and Confluence
  • Experience with Java, JavaScript, and TypeScript languages
  • Experience with Selenium, Protractor, JUnit and TestNG
  • Experience with POM and PageFactory design patterns
  • Experience with Rest Assured, or other similar API test automation
  • Experience with JMeter
  • Experience with virtual environments, i.e., VMware, Virtual Box, etc.

Preferred Qualifications:

  • Knowledge of the following areas a plus:
  • Linux – RedHat (RHEL 7) CLI commands
  • Git
  • Intellij
  • Docker
  • PosgreSQL
  • MongoDB
  • Accessibility: Section 508
  • Hands-on experience in working on complex distributed applications, understanding large complex environments, and knowledge of requirements-based testing.
  • Excellent verbal, written communication, and documentation skills.

Criterion Systems, Inc. and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual’s protected status: race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.

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Director, Professional Services

ob Description

Title: Director, Professional Services- Remote

Location: Remote, USA

Personal development and becoming the best you is all about growth and exploring new skills and opportunities both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.

Why you want to work for our Professional Services team:

Our Professional Services team is dedicated to our customers in ensuring they are successful and happy in the Accruent products they purchase. You will help our clients map a path to the Accruent platform to solve their overarching business problems. We are looking for highly motivated, fast moving, and dynamic individuals to help implement and deliver our world class platform solutions.

Our Director, Professional Services provides leadership, P&L responsibility, and vision enabling the execution and growth of Professional Service for the EMS platform. The position requires a person who models the behaviors that result in quality outcomes for clients and works to develop the skills and confidence of the Professional Services team members. This position will also work collaboratively with other Professional Services department leaders including other Directors and the VP, Workplace Solutions to achieve company success. As Director, you’ll define the strategic direction of the EMS professional services team ensuring customers successfully expand and derive value from their EMS platform.

This position reports directly to the VP, Workplace Solutions and will be located in any Accruent office including work from home.

As the Director of Professional Services:

  • You have deep experience developing Professional Services strategy and leading Professional Services teams.
  • You know how to design and execute the operational infrastructure required to support a professional services organization including pricing, costs, revenue, utilization, customer satisfaction, contracting, and project management
  • You are an inspiring leader. You know how to architect a team with a people-first focus on crafting offerings, managing consultant bandwidth, designing career paths, and building comp plans to drive efficient, high performing teams.
  • You are a skilled communicator and collaborator fueled to build internal and external relationships
  • You have a growth mindset and are a learner by nature who pushes themselves and their team for continuous improvement.

Supervisory Responsibilities:

Directly supervises up to 8 employees in the Professional Services department. The Director executes supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

How you’ll make a difference:

  • Lead, own, and drive the growth of the Professional Services business; manage a planning and financial forecasting process that enables sustainable capacity planning
  • Offer successful programs and processes to optimize customer satisfaction and retention to new and existing customers
  • Lead and grow the client implementation service delivery team providing management and oversight of platform implementation. Ensure the staffing levels are adequate to meet resource demand (for both new sales and backlog) while maintain appropriate levels of team utilization.
  • Develop the necessary department procedures, metrics, and objectives and key results (OKRs) to manage the success of the business and proactively respond to gaps identified by data trends and changing business requirements including utilization, bookings, revenue, margins, customer satisfaction, and employee engagement
  • Senior department leader responsible for oversight of hiring, training, performance management and career engagement within the EMS Professional Services team.
  • Develop strong relationships with key customers and partners driving market strategy in the proper directions.
  • Partner with the Sales team and assist in project pre-qualification and scoping to ensure that high quality deals are sold that will lead to customer success. Evaluate the roadmap for a customer’s long-term vision, to identify solutions for each client’s unique needs. Collaborate with Sales and Sales Operations to complete project estimates, statements of work, and other documents or tasks as needed to shorten/close the sales cycle.

What you bring to the table:

  • Bachelor’s degree in a related field (e.g., Information Systems, Computer Science, Business Administration) or equivalent work experience with implementing software technology
  • Minimum of 8 years working with customers in a project management, program management, or professional services capacity. 3+ years of direct management experience.
  • Track record of successfully building, evaluating, and scaling Professional Services strategies
  • History of building diverse, engaged, and high performing teams
  • Strong operational management, project management and communication/presentation skills required
  • Experience with implementing large scale software solutions including all phases of a client software implementation lifecycle
  • Ability to translate customer business requirements into business solutions
  • Demonstrated ability to prioritize and manage workflow to meet deadlines
  • Strong teamwork and leadership skills to lead collaboration across functions throughout the organization

Computer Skills:

To perform this job successfully, an individual should have intermediate to advanced knowledge of Microsoft Office Suite software and familiarity with additional applications including SalesForce. Knowledge of EMS application platform a plus.

Please Note:

  • This job does not require travel domestically or internationally,
  • This is a full-time, exempt opportunity.
  • Relocation will not be considered for this position.
  • At this time, visa sponsorship is not available.

ABOUT ACCRUENT

At Accruent (a subsidiary or affiliate of Fortive Corporation), we strive to be on the cutting edge of the software world, providing purpose-built intelligent solutions that raise customer expectations, shift paradigms and transform the way businesses operate and achieve success.

We aim to provide the same transformational growth for our 1,000+ employees which includes a vibrant office culture in major cities like Austin and Amsterdam and 10,000 customers in more than 150 countries we know you’ll gain new experiences along the way. In our continued effort to help our teams Grow Without Limits, we provide all employees with the resources, coaching and support they need to reach new heights and experience true professional and personal development and we do this because we believe it will help us grow as a global company in return.

Every person can bring something incredible to the table, and we can always achieve more together. So, if you are courageous, adaptable, collaborative and interested in becoming the best you, we encourage you to join us for the ride even if you don’t believe you have the exact experience to fill a particular role.

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Senior Product Manager

Job Description

Senior Product Manager

US_Remote

Paula’s Choice is Your Right Choice!

Paula’s Choice Skincare is a multinational brand that is 27 years strong! Our vision is to empower and enable people around the world with highly effective products and in-depth knowledge to make the best choices for their skin. We question ingredients, follow the facts and stand up for the customer, because we’re in this journey together.

Paula’s Choice is committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We hope you agree. If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula’s Choice could be a wonderful fit for you.

What we offer you*:

  • A robust benefits package including health, vision, dental, retirement and more
  • Flexible spending account, Employee assistance program
  • Fitness perks, meditation app membership and more
  • Product samples and discounts
  • Generous PTO
  • Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)

*Please note these benefits are only available to full-time Paula’s Choice employees.

How you’ll have an impact at Paula’s Choice:

At Paula’s Choice, we pride ourselves in providing an inspiring DTC destination for skincare loversand truth seekers. To help us grow our offering across the US and AU, we are in search of a seasoned product owner who is excited to take on new challenges and drive our ecommerce product developments.

This role will have a positive impact on our business by driving innovative new product and feature optimizations that integrate seamlessly into our Sales Force Commerce Cloud platform (SFCC). Using an Agile workflow, you will work collaboratively guiding and influencing cross-functional teams (UX, Creative, Education, Leadership, Data, Development) and executive stakeholders in the successful creation of products that improve the customer experience and improve conversion, AOV and other key KPIs.

You will be a skilled analyst able to strategize the impacts and potential of new features. You will have a keen eye for gaps in consumer product offerings and the drive to fill them. Your superior organizational skills, strong leadership and problem-solving mindset will allow you to move projects forward even when road blocks arise. Your innate curiosity will help you ask the right questions, to the right people so that you can drive strong recommendations and flawless implementation.

As Senior Product Manager, a typical day might include a mix of the following:

  • Drive the product planning process across cross-functional teams to deliver leading customer experiences
  • Analyze product requirements, develop, and deliver successful solutions
  • Work in collaboration with stakeholders to appraise new product ideas and strategize appropriate to-market plans
  • Assess product opportunities against consumer needs and market trends
  • Assess competitor and industry offerings, seeking opportunities for differentiation
  • Develop, implement, and maintain production timelines across multiple departments
  • Work in partnership with engineering to break down business requirements into actionable user stories

The Details:

  • Location: Fully remote, US based
  • Hours: Typical PST business hours, some flexibility required
  • Physical requirements: Ability to handle both long periods of sitting and long periods of screen time
  • Travel requirements: Up to 10%

What you’ll bring to the table:

  • 4+ years of relevant product owner/management experience
  • Proven ability to influence and manage relationships across disciplines
  • Experience in Agile or Scrum
  • Worked with Project Management tools such as Jira, Confluence and Smartsheets
  • Exceptional communication and planning skills
  • Experience thriving in a fast-paced environment and comfortable with change

What can help you really stand out:

  • SFCC and/or SFMC experience
  • Experience with analytics platforms and tracking development, e.g., Google Analytics, PowerBI, Quantum Metrics, Tealium and others
  • Experience building systems to track product performance using KPI’s, metrics, analytics, and dashboards
  • B2C ecommerce experience

Please note:

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at careers@paulaschoice.com. Please note: This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements..

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Manager, Product Management – Benefits Administration

Job Description

Title: Manager Product Management: Benefits Administration (Remote U.S.)

Location: AZ – Work from home, CT – Work from home, IL – Work from home, PA – Work from home, TX – Work from home

Category: Aetna

Job Type: Fully remote

Job Description:

Aetna Medicare Product is currently seeking an experienced professional to join our Group Retiree Exchange team. We are looking for a SME in the benefits administration industry.

Responsibilities Include but not limited to:

  • Responsible for project management
  • Develops strategies to successfully manage BOB renewal cycle and ensure customer satisfaction. Implements operational plans in support of achieving renewal, customer satisfaction and membership projections
  • Train and oversee collection of annual open enrollment requirements such as benefit class matrix, requirements document, rates, and benefits.
  • Supports team in developing productive and collaborative internal partnerships to create a comprehensive growth and service strategy for our book of business.
  • Partners with team members as appropriate in meetings with clients to professionally represent Aetna in the marketplace; articulates how Aetna s outsourced solution can contribute to clients objectives.
  • Sets, communicates, implements, and monitors performance metrics
  • Test client sites for quality assurance; track and monitor the resolution of issues

Pay Range

The typical pay range for this role is:

  • Minimum: 60,300
  • Maximum: 126,600

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

  • Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere
  • High level of productivity, reliability, responsibility, attendance, dependability, organization, and accuracy/thoroughness
  • Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality
  • Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions
  • Benefit Administration 2-3 years

Preferred Qualifications

  • 3-4 Years in relevant field.
  • Intermediate to advance level in excel,
  • High detailed oriented.
  • Strong organizational skills.
  • Track record of being able to be relied upon to work both independently and with a team.

Education

  • Bachelors or equivalent

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