Staff Site Reliability Engineer – Observability

About the Role

Title: Staff Site Reliability Engineer – Observability

Location: IL-Springfield

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We’re building a more trustworthy Internet. Come join us.

Fastly’s Observability team is looking for a Staff Site Reliability Engineer who is passionate about building, scaling, and automating our internal platforms to provide global visibility to the health and performance of our networks. You will be working alongside other engineering and support teams, to provide insights and recommendations on how we make our services and software stacks more observable. Your focus in logging, metrics, distributed tracing and monitoring will be vital in this role to help Fastly grow our observability platforms.

What You’ll Do:

  • Focus on improving and scaling our logging pipelines, telemetry collection, and monitoring systems
  • Improve the performance and reliability of the observability platform infrastructure
  • Create and instrument critical business metrics for insights and transparency
  • Collaborate with other Fastly engineers to implement solutions that deliver value for our internal customer teams
  • You’ll participate in incident reviews to build improved alerts for detection and potential proactive mitigations

What We’re Looking For:

  • Extensive experience scaling out Prometheus architecture i.e. you are not just a user of Prometheus but have actually built the underlying infrastructure
  • Comfortable working with tools like OpenTelemetry, Grafana, Loki, Tempo, and Mimir
  • Extensive experience working with Linux operating systems focusing on metric collection and instrumentation
  • Implementing and scaling observability pipelines using self-managed, on premises, and open source software
  • Experience developing automation, orchestrations, and writing infrastructure as code for platform management
  • Comfortable working with scripting and interpreted languages, and test driven development
  • Excellent communication and listening skills, as well as a high degree of emotional intelligence

We’ll be super impressed if you have experience in any of these:

  • Deep understanding of challenges with high cardinality, churn, data volumes to anticipate capacity needs
  • A track record of working across multiple cloud platforms and physical environments to provide global visibility
  • Experience working with Clickhouse for time series data
  • Development of metrics exporters for the Prometheus ecosystem


Implementation Engineer

About the Role

Title: Implementation Engineer

Location: United States – Hub


Introduction to Demandbase:

Demandbase is the Smarter GTM company for B2B brands. We help B2B companies hit their revenue goals using fewer resources. How? By aligning their sales and marketing teams around a combination of their data, our data, and artificial intelligence what we call Account Intelligence so they can identify, engage, and focus their time and money on the accounts most likely to buy.

As a company, were as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, Best Workplaces for Millennials and Best Workplaces for Parents!

We’re committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we’re increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role:

We are looking to hire our next Implementation Engineer to support our in-house services group out of our San Francisco office. You will be responsible for managing our new customer deployments, managing project kickoffs, capturing business requirements, sharing best practices, and project managing overall deployment effort.

This is a highly visible role that will need to effectively coordinate all aspects of a services engagement between customer success team members, implementation engineers, and client resources. As a senior member of the team, you will provide thought leadership and guidance around Project Management principles which will be a responsibility interwoven throughout the services team and the broader organization.

The base compensation range, excluding bonus is: $85,000 – $114,000

What youll be doing:

  • Lead the technical implementation efforts for multiple customer projects in different phases.
  • Meet directly with client business users to inform and explain functionality of the software and walk through the integration with the relevant end-system.
  • Work with client teams to guide, configure, test, and troubleshoot integrations in line with standard methodologies and Demandbase best practices.
  • Communicate technical objectives and advise customers on best practices.
  • Work within the overall project plan and schedule and document clear solution reviews for account team and customer reference.
  • Act as a technical mentor for clients in transferring solution critical knowledge.
  • Advise clients on configuration and implementation options based on standard methodologies and facilitate custom integrations where necessary.
  • Ensure that all customer implementation work is complete, accurate, and on time.
  • Manage process delivery of client implementations and recommend changes to continually improve the process, including the creation of documentation where necessary.
  • Develop technical expertise with Demandbase solutions and maintain knowledge as features continue to evolve and new or updated products are rolled out over time.
  • Work cross-functionally to help plan, execute, and drive adoption of process improvements.
  • Support the organization in continuously optimizing the customer experience and pursuing successful interactions from onboarding through renewal.
  • Lead by example to contribute to a high performing, creative and collaborative culture.
  • Support development of skills proactively, remove barriers to individual and team success.

What were looking for:

  • A degree in Engineering related discipline is a must. BS in Computer Science preferred.
  • 3-4 years of experience in a technical implementation role that is externally customer facing
  • A consistent track record in web application development (JavaScript) along with experience in working with API technologies.
  • Familiarity with JavaScript, XML and JSON.
  • Ability to read, write, solve problems and debug JavaScript code proficiently.
  • Proven understanding of website/internet technologies and ability to debug using browser tools.
  • Flexible in picking up custom projects that you may or may not be familiar with
  • Ability to prioritize and work efficiently on multiple concurrent customer projects.
  • Ability to quickly assess what a customer needs and translate that into configuration or integration specifications.

Additional experience helpful for success in this role:

  • Experience working with Tag Managers (GTM, Tealium, Launch) CMSs (Adobe, Optimizely, etc.) or MASs (Eloqua, Marketo, Pardot) is preferred.
  • Customer-facing and/or implementation experience in a professional services capacity for a SaaS product company preferred.
  • B2B Marketing knowledge is a plus.
  • Understanding of key online marketing strategies and concepts.


Associate Director, Sales Business Development

About the Role

Title: Associate Director, Sales Business Development – MENA (Remote)


At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Job Summary:

Land and Air Defense Systems, a Strategic Business Unit of Raytheon, is seeking an Associate Director of Business Development to be an integral member of the Requirements and Capabilities team focused on the Middle East and North Africa (MENA) international pursuits.

We develop new business initiatives through customer first engagements to define requirements that meet their needs and drive the capture and proposal process to contract awards.

This position is currently designated as fully remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories).

Responsibilities to Anticipate:

  • Shape and align customer requirements and desired capabilities, develop winning pricing approach, matriculate the opportunities through proposal review while ensuring capture process compliance
  • Coordinate and lead a capture team of matrixed teammates providing influential leadership and guidance throughout the proposal process
  • Grow pipeline opportunities with Raytheon capability packages and integrated solutions; potential annual growth up to $1.5B
  • Develop strategic relationships that create new opportunities with Raytheon, primarily as sole source
  • Develop and implement MENA country strategies that anticipate customer capability demands
  • International travel – 10%

Basic Qualifications:

  • Typically requires a Bachelor’s and a minimum of 12 years prior relevant experience, or an Advance Degree in a related field and a minimum of 10 years’ experience
  • 2+ years Capture Management or Requirements Development experience and leading multi-functional capture and proposal teams
  • Experience with winning strategic captures valued over $500M
  • Experience in Middle East & North Africa developing relationships with International customers
  • Active DoD Secret clearance is required prior to start date
  • U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Preferred Qualifications:

  • Former / retired military with exceptional knowledge of maneuver warfare and IAMD in MENA
  • Deep knowledge of Multi-Domain technologies focused on land warfare and air defense capabilities
  • Experience with capture and proposal organizations, processes, best practices and deliverables
  • Expertise in current US Government acquisition approaches for FMS/DCS
  • Experience in CONOPS development using modeling and simulation to shape customer requirements


Salesforce Test Lead

About the Role

Title: Salesforce Test Lead (Automation/Manual) (US)

Location: Remote, USA

Type: Full-Time

Workplace: remote

Category: Solutions & Applications

Job Description:

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Position Summary:

As a member of the Enterprise Solutions & Applications (ESA) team you will play a crucial role in supporting and contributing to strategic initiatives as well as building and maintaining relationships with the business community.

In this role as the Application Test Lead of Salesforce, you will be responsible for leading and implementing test automation – including sourcing and implementing tools for Salesforce and connected applications, and manual testing processes in the department. This role collaborates closely with the business Subject Matter Experts (SMEs), Project Managers, the DevOps Manager, and other team members to ensure successful delivery of projects and enhancements.

Required Skills and Experience:

•8+ years of combined hands-on experience in test automation and manual QA, and comprehensive understanding of quality assurance principles and industry best practices.

•Experience in Salesforce test automation tools like Copado, Azure, or others related.

•Experience conducting manual testing on platform.

• certification required; QA certification preferred.

•Experience with NetSuite is highly desired.

•Experience in all phases of the SLDC and familiarity with Agile/Scrum methodologies with experience working in both Waterfall and Agile development environments.

•Ability to lead, guide, and mentor team members who are new to test automation and manual testing.

•Hands-on experience with DevOps and familiarity with DevOps tools for Salesforce.

•Excellent communication skills to convey test strategies, explain QA concepts, issues, and results to both technical and non-technical stakeholders.

•Strong organizational, analytical, and problem-solving skills to identify and address issues in both automated and manual testing processes.

•Ability to manage testing efforts within project timelines and resource constraints.

•Experience using Jira, Confluence and Zephyr or similar tools to track bug life cycles and documentation.

•Demonstrated commitment to staying updated on industry trends, emerging technologies, and best practices in both manual and automation testing.

•Ability to work in a highly effective team environment prioritizing team results while being autonomous and accountable for individual deliverables.

•Collaborate with team members and other stakeholders to research and understand applications.

•BS or BA in Business Operations, Computer Science, Information Services, or equivalent experience preferred.


Principal Machine Learning Engineer, Gen AI

About the Role

Title: Principal Machine Learning Engineer, Gen AI

Location: Remote

Category: Firefox


To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, were shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And were doing this while never losing our focus on our core mission to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we arent beholden to any shareholders only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. We are responsible for making the things you see in the browser work securely, quickly, and well! We are looking for a Principal AI Engineer to help us develop and grow new machine learning driven products and tools. You will play a key role in enabling safe and healthy machine learning and AI driven experiences in Firefox.

Principal Engineers are industry experts in their domain. They help define our product strategy and goals affecting multiple teams and turn our strategy into coordinated action for those teams. They mentor others through transfer of responsibilities to more junior engineers so they can take on new ones, while collaborating with management on building team consensus and providing direction.

What youll do:

  • Tackle large open-ended problems and drive them to completion, collaborating with other designers and engineers to make the web a better place.
  • Identify strategic opportunities where machine learning models improve the experience in Firefox.
  • Lead the design, development, and integration of innovative machine learning models in Firefox, collaborating cross functionally with product management, full stack engineering and design.
  • Stay up-to-date with the latest advancements in machine learning, natural language processing, and related fields to ensure our methodologies remain innovative and relevant.
  • Lead by example to upskill the team on AI and generate thought leadership.

What you’ll bring:

  • 10+ years experience as an Engineer in machine learning or artificial intelligence.
  • Deep knowledge of core web technologies and modern machine learning concepts like deep learning, natural language processing, large language models, reinforcement learning with expertise in one or more areas.
  • Identify difficult problems that are important for the organization, collaborate across teams and the organization to find the best strategy to resolve.
  • Ability to quickly analyze and solve sophisticated software development problems spanning multiple components, sometimes outside your area of expertise.
  • Proven track record of technical leadership across multiple teams, shipping AI products showing a high degree of collaboration, flexibility, and respect for diverse perspectives
  • Strong problem-solving skills and ability to communicate complex concepts to technical and non-technical stakeholders.
  • Passion for responsible AI, transparent algorithms, and putting users needs first.
  • Experience with analyzing large-scale dataset utilizing statistical and machine learning tools
  • Experience with design of experiments, survey design, and large-scale AB testing
  • Youre pragmatic about how to move things forward in specific timeframes including trade-offs and safeguards when implementing new functionality.
  • Excellent written and verbal English communication skills and have participated effectively on a distributed team

Bonus Points

  • You have previously successfully contributed to an open source project.
  • Experience with the browser extensions architecture or ecosystem.


Ad Operations Specialist

About the Role

Title: Ad Operations Specialist (Remote)

Location: Austin TX US

Category: Marketing


(This is a REMOTE role)

Breakthrough and our community of pioneering PT private practice owners are united by the purpose of helping people in pain get back to normal naturally through Physical Therapy and other natural solutions instead of unnecessary pain medication or surgery.

Breakthrough is the leader in business growth for Physical Therapy private practices through marketing services and business coaching. Our clients have an average annual practice growth rate of 33%. Every month, our system drives over 10,000 direct-access patients into our member practices.

Our people are the heart and soul of our success. We are passionate, dedicated, and driven. Our teammates have the grit to get things done in ambiguous environments, the teamwork drive to put the team ahead of self, and the desire to continue to learn and grow throughout their careers.

If you are passionate about helping people get back to health naturally, and you love to work for a driven company, we want to talk to you!

Job Summary

We are looking for a data-driven, self-motivated Advertising Operations Specialist to join our team. The Advertising Operations Specialist will be responsible for actively running Meta, TikTok, and Google Ads for our customers. The position reports to the Head of Marketing.


  • Accountable for managing Meta, TikTok, and Google ad accounts for Breakthrough customers. This includes providing strategic direction and executing daily optimizations to ensure customers are getting a strong ROAS.
  • Own the results for a book of business. This includes understanding performance across the entire book and providing specific insights and strategic direction for specific accounts.
  • Partner with the Customer Success Team to align on account performance and to provide strategic updates and insights that can be shared with customers.
  • Occasionally join customer calls to answer account-related questions and provide performance insights.
  • Stay up-to-date on marketing trends, and rule changes, to ensure we continue to provide the best results for customers.
  • Responsible for adhering to our account management standard operating procedures.


  • Bachelor’s Degree Preferred: Bachelor’s degree in a relevant field or digital marketing certifications preferred.
  • Strong Attention to Detail: This individual must possess exceptional attention to detail to ensure internal and external processes are followed.
  • Problem-Solving and Data Insights: Ability to solve problems and extract actionable insights from data.
  • Excellent Communication Skills: Clear verbal and written communication skills are required.
  • Online Advertising and Google Analytics: Experience in online advertising and Google Analytics is a plus.