User Experience Researcher

Job Description

User Experience Researcher

Location: Anywhere in the United States

We believe in the power of hiring. Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time. That’s where Greenhouse comes in from recruiting to on-boarding, we make software to help every company be great at hiring.

Greenhouse is looking for a User Experience Researcher to join our team!

As a User Experience Researcher you will help elevate our current research practices and lead user research projects, collaborating with Product Managers and Designers. Working closely with the Manager of User Experience Research you will alleviate bottlenecks within the design research process and scale our product suite through generative research and usability testing.

Who will love this job

  • A collaborator you love working with others and collaborating, and are open and thoughtful with giving and receiving feedback
  • A problem solver you ask the right questions, think through different perspectives, and can identify strategic problems to tackle
  • A customer advocate – you are the voice of your users to the product team
  • A process person- you enjoy defining research processes and thinking forward on how to improve

What you’ll do

  • Develop a deep understanding of the Greenhouse product and user base and identify and drive opportunities for impactful research for the product roadmap
  • Support design and product teams working on quantitative and qualitative research and usability testing projects
  • Work closely with the Manager of User Experience Research to define research processes and best practices
  • Facilitate generative and evaluative research studies, uncovering key strategic problems for the team to focus on

You should have

  • Experience conducting user research in a fast-paced product development environment
  • Demonstrated understanding of a variety of qualitative user research methodologies (ex: usability testing)
  • Experience facilitating or leading user interviews, usability testing, unmoderated research studies, etc.
  • Ability to create compelling stories using and interpreting data to share insights
  • A desire to collaborate with product teams to help them better understand and advocate for their users
  • Accessibility certification or 1-2 years experience with accessibility, a plus
  • Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter

Applicants must be currently authorized to work in the United States on a full-time basis.

If you are based in California, we encourage you to read this important information for California residents linked here.

The national pay range for this role is $84,000 – $133,000. Individual compensation will be commensurate with the candidate’s experience and local cost of labor.

#LI-DNI

Who we are

At Greenhouse, we celebrate having a diverse group of hardworking employees and it hasn’t gone unnoticed. We’ve won numerous awards including Inc. Magazine Best Workplace (2018-2022), Glassdoor #1 Best Place to Work, Forbes Cloud 100, Deloitte Technology Fast 500, Inc. 5000, Crain’s Best Places to Work NYC, Fortune’s Great Place to Work (2019 – 2022), and Mogul’s Top 100 Workplaces for Diverse Representation (2022). We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee’s journey. From day one of our interview process to executive “Ask Me Anything” sessions, we consistently cultivate an inclusive environment.

For all our employees, we offer a full slate of benefits from competitive salaries, stock options, fully paid option(s) for health coverage (medical, dental and vision), disability coverage, employer paid life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer flexible vacation and a 401(k) matching program. For Dublin-based employees, we offer 25 days’ vacation and an employer matching pension program.

Our success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment. To that end, we’re committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DE&I throughout all of our internal practices. By ensuring that every Greenie is able to bring a diversity of talents to our work, we’re increasingly capable of living out our mission and providing real insight from our products to support our customers. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Greenhouse, where we’re building a team to face the world’s increasingly complex and diverse hiring needs.

Want to learn more about our interviewing process? Check out our interviewing at Greenhouse page

**We are a distributed company and do our best work where it works best for us – as individuals and as teams. Our regional headquarters are based in New York (North America) and Dublin (Europe), but our employees are distributed across the US, Canada, and Ireland. **
Our Talent Acquisition (TA) team at Greenhouse has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates’ personal and financial information. Please note that any communication from our hiring teams at Greenhouse regarding a job opportunity will only be made by a Greenhouse employee with an @greenhouse.io email address. We would never ask you as part of our interview process to provide personal or financial information, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you believe you’ve been a victim of a phishing attack, please mark the communication as spam and alert us right away at

Job Description

User Experience Researcher

Location: Anywhere in the United States

We believe in the power of hiring. Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time. That’s where Greenhouse comes in from recruiting to on-boarding, we make software to help every company be great at hiring.

Greenhouse is looking for a User Experience Researcher to join our team!

As a User Experience Researcher you will help elevate our current research practices and lead user research projects, collaborating with Product Managers and Designers. Working closely with the Manager of User Experience Research you will alleviate bottlenecks within the design research process and scale our product suite through generative research and usability testing.

Who will love this job

  • A collaborator you love working with others and collaborating, and are open and thoughtful with giving and receiving feedback
  • A problem solver you ask the right questions, think through different perspectives, and can identify strategic problems to tackle
  • A customer advocate – you are the voice of your users to the product team
  • A process person- you enjoy defining research processes and thinking forward on how to improve

What you’ll do

  • Develop a deep understanding of the Greenhouse product and user base and identify and drive opportunities for impactful research for the product roadmap
  • Support design and product teams working on quantitative and qualitative research and usability testing projects
  • Work closely with the Manager of User Experience Research to define research processes and best practices
  • Facilitate generative and evaluative research studies, uncovering key strategic problems for the team to focus on

You should have

  • Experience conducting user research in a fast-paced product development environment
  • Demonstrated understanding of a variety of qualitative user research methodologies (ex: usability testing)
  • Experience facilitating or leading user interviews, usability testing, unmoderated research studies, etc.
  • Ability to create compelling stories using and interpreting data to share insights
  • A desire to collaborate with product teams to help them better understand and advocate for their users
  • Accessibility certification or 1-2 years experience with accessibility, a plus
  • Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter

Applicants must be currently authorized to work in the United States on a full-time basis.

If you are based in California, we encourage you to read this important information for California residents linked here.

The national pay range for this role is $84,000 – $133,000. Individual compensation will be commensurate with the candidate’s experience and local cost of labor.

#LI-DNI

Who we are

At Greenhouse, we celebrate having a diverse group of hardworking employees and it hasn’t gone unnoticed. We’ve won numerous awards including Inc. Magazine Best Workplace (2018-2022), Glassdoor #1 Best Place to Work, Forbes Cloud 100, Deloitte Technology Fast 500, Inc. 5000, Crain’s Best Places to Work NYC, Fortune’s Great Place to Work (2019 – 2022), and Mogul’s Top 100 Workplaces for Diverse Representation (2022). We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee’s journey. From day one of our interview process to executive “Ask Me Anything” sessions, we consistently cultivate an inclusive environment.

For all our employees, we offer a full slate of benefits from competitive salaries, stock options, fully paid option(s) for health coverage (medical, dental and vision), disability coverage, employer paid life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer flexible vacation and a 401(k) matching program. For Dublin-based employees, we offer 25 days’ vacation and an employer matching pension program.

Our success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment. To that end, we’re committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DE&I throughout all of our internal practices. By ensuring that every Greenie is able to bring a diversity of talents to our work, we’re increasingly capable of living out our mission and providing real insight from our products to support our customers. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Greenhouse, where we’re building a team to face the world’s increasingly complex and diverse hiring needs.

Want to learn more about our interviewing process? Check out our interviewing at Greenhouse page

**We are a distributed company and do our best work where it works best for us – as individuals and as teams. Our regional headquarters are based in New York (North America) and Dublin (Europe), but our employees are distributed across the US, Canada, and Ireland. **
Our Talent Acquisition (TA) team at Greenhouse has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates’ personal and financial information. Please note that any communication from our hiring teams at Greenhouse regarding a job opportunity will only be made by a Greenhouse employee with an @greenhouse.io email address. We would never ask you as part of our interview process to provide personal or financial information, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you believe you’ve been a victim of a phishing attack, please mark the communication as spam and alert us right away at

APPLY HERE

Communications Manager

Job Description

Communications Manager

The Communications Manager plays an important role in raising Environmental Initiative’s profile and strengthening the organization’s brand. The person in this position will partner with Environmental Initiative staff across all teams to execute a broad range of communications activities for events, projects, fundraising, and the organization.

The ideal candidate is a creative and motivated communications practitioner with a talent for managing communications projects and collaborating with project teams. This position reports to Emily Haley, communications director and will not supervise direct reports.

The role is part-time (32 hours per week), with the potential to increase to full-time dependent on funding.

POSITION RESPONSIBILITIES

  • Help manage Environmental Initiative’s content calendar.
  • Navigate project and event communications deadlines collaboratively with communications and project teams.
  • Supervise content creation for Environmental Initiative’s social media platforms.
  • Collaborate with communications directors on social media strategy and evaluation.
  • Develop project communications plans with input from project leads.
  • Serve as the communications lead on projects by participating in project team meetings, stakeholder meetings, and implementing project communications plans.
  • Create and execute print and digital communications materials as aligned with organizational priorities and project communications plans. Examples include presentations, media releases, spoken remarks, newsletter content, website content, blog posts, reports, and social media content.
  • Plan and execute project and campaign media relations strategies.
  • Assist with management of Environmental Initiative’s website and blog including writing, editing, posting, and recruiting guest blog authors.
  • Support additional organizational and project communications activities, as needed.
  • Serve as a member of the organization’s communications team.

DESIRED SKILLS AND EXPERIENCE

  • Eligible candidates must have at least four years of experience working in communications or public relations in nonprofit, government, or business settings.
  • Project management, organizational, and time management skills – including the ability to juggle multiple projects and deadlines at one time.
  • Ability to lead teams, and participate as a team member. Ability to build and maintain cross-cultural relationships.
  • Self-starter, with the ability to work independently.
  • Experience managing third-party services providers such as graphic designers, web developers, and public relations firms.
  • Superior writing and editing skills, including knowledge of AP style.
  • Experience with content management (CMS), relationship management (CRM), and email management systems.
  • Proficient with Mac computer systems and Microsoft Office.
  • Working knowledge of the Adobe Creative Suite is a plus, but not required.

PHYSICAL REQUIREMENTS

Candidates from Minnesota and across the United States are encouraged to apply. Applicants must be eligible to work in the United States. The person in the position is expected to be physically present for certain in-person meetings or events with Environmental Initiative providing reimbursement for required travel expenses. Occasional lifting, moving, or transporting materials or equipment weighing up to 30 pounds may be required.

All Environmental Initiative employees are required to provide proof of vaccination against COVID-19 (religious or health-based exceptions may apply and are accommodated on a case-by-case basis). A MacBook Pro laptop is provided to all employees, and regular communication with Environmental Initiative staff, contractors, and partners via email, phone, Zoom, and Microsoft Teams is expected.

LEARNING AND DEVELOPMENT

Environmental Initiative is committed to the professional growth and development of all staff members. We invite all staff members to develop the skills required to work across differences in identity, interest, lived experience, and power. We expect all staff members will do their part to help implement the organization’s strategic plan, in addition to prioritizing the needs of their specific areas of work.

COMPENSATION AND BENEFITS

This is a part-time position (32 hours/week) anticipated to start in February 2023 with an annual full-time equivalent starting salary in the range of $50,000 – $60,000. The role may increase to full-time dependent upon funding.

Environmental Initiative offers a flexible benefits package to all employees, including paid time off, a group health care plan, dental insurance, health savings (HSA) and flexible spending (FSA) accounts, life insurance, long and short-term disability coverage, and a 403(b) retirement plan and matching program. Environmental Initiative also embraces a flexible working environment, with the option to work remotely and determine a regular work schedule that accommodates each staff members’ needs and preferences.

APPLY HERE

SQL Developer

Job Description

SQL Developer

Remote

Full Time

Mid Level

COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

LOCATION: REMOTE

POSITION: SQL DEVELOPER

Are you an enthusiastic solutions-oriented service professional who puts your clients at the center of all that you do? If so, HealthMark might have the perfect job for you. Reporting to the VP of Patient Intake Solutions, you will be writing SQL-based applications to transfer data collected from patients into Electronic Medical Record systems. The Senior SQL developer uses their knowledge to develop custom solutions to transfer data safely through patient electronic forms.

Success in this position requires strong follow through and communication as well as strong attention to detail. It is critical that you are focused on the patient experience and have the ability to thrive in a dynamic, team-focused environment. HealthMark is on a mission to reimagine the business of healthcare by leveraging innovative, secure, and compliant technology. Join us!

OBJECTIVES:

  • Design and implement custom electronic forms for HealthMark Patient Intake clients
  • Bring SQL development expertise to the most difficult problems on the team
  • Mentor less-experienced developers and help them overcome obstacles
  • Develop electronic forms based on requirements collected from customers and find creative solutions when necessary
  • Act as peer reviewer for other form developers to make sure SQL development standards are followed
  • Produce high-quality SQL code with greater than 90% pass rate in QA for the projects worked
  • Troubleshoot and fix live client form issues quickly and efficiently
  • Collaborate with internal technical specialists, account managers and clients to ensure solutions are optimally designed
  • Track and communicate form project status, issues, and time frames to internal teams
  • This role requires access to protected health information; maintaining the security and confidentiality of all protected health information is paramount
  • Participate in and encourage a collegial, helpful, results-driven working environment

REQUISITE EXPERIENCE AND QUALIFICATIONS:

  • Healthcare IT or patient intake/engagement development experience preferred.
  • Minimum 3 years extensive SQL Development experience a must
  • Must be process driven, possess strong communication skills and careful attention to detail, have a remarkable ability to follow through in an organized and effective way.
  • Ability to manage multiple tasks and comfortable working in a fast-paced high-growth environment.
  • Bachelor’s degree a plus.

APPLY HERE

Advisor, Reporting Metrics

Job Description

Advisor, Reporting Metrics

This position is responsible for building organizational capability and driving execution of projects within the Client Reporting team. Specifically, this role will oversee the design, build, and distribution of key metrics related to eviCore Analytics and Reporting. The Advisor will gather information from multiple sources and multiple teams, often in different formats, consolidate and summarize, then present metrics that provide insights into the operation of various teams across eviCore Analytics and Reporting, including delivery of reports, due dates, volumes, requests, backlogs, SLAs, missed delivery, and anything else identified as relevant to the operation of the team. The Advisor is expected to develop automated processes for building and delivering metrics, presented to leadership through dashboards and push notifications.

Requirements:

  • Bachelor’s degree required, Master’s preferred, in mathematics, statistics, economics, operations research, computer science, data science, Information Systems, or related scientific/technical field
  • 4+ years of experience in healthcare data analysis, reporting, data warehousing and business intelligence
  • Experience implementing self-service reporting and data visualization solutions
  • Demonstrated understanding of eviCore’s business, customer base, programs, and value propositions
  • Demonstrated high degree of business acumen, contributing to efforts to grow the organization and increase revenue
  • Demonstrated ability to develop relevant metrics and use metrics as a basis for communication and continuous improvement
  • Experience with BI/Reporting or Analytics platform such as MicroStrategy, Tableau, SAS, SQL, SSIS, or other comparable tools

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 90,500 – 150,800 USD / yearly, depending on relevant factors, including experience and geographic location.

APPLY HERE

Senior Experience Designer

Job Description

Senior Experience Designer

Location: United States – Remote

Rocket Central is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies®. We are the center of operations, technology, marketing, HR, legal, strategy and more that propels our companies forward. Here, we’ll give you the opportunity to launch your career and work with various companies, spanning multiple industries from fintech, to auto and real estate. We offer you the tools you’ll need to succeed, no matter what stage you’re at in your career. You’ll be able to master your craft here by working on complex problems in a collaborative culture and challenging yourself to make a real impact.

Apply today to see all that Rocket Central has to offer!

Minimum Qualifications

  • Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field
  • 5 years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps
  • 3 years of experience or equivalent expertise using industry standard design and prototyping tools to create low- and high-fidelity designs and define the work, such as Figma or Adobe XD
  • Demonstrated experience defining the success criteria and key performance indicators (KPIs) used to measure design effectiveness
  • Demonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including leadership
  • Demonstrated experience applying the design decision making process and incorporating data and key findings into designs
  • Demonstrated experience supporting the iterative design process from end-to-end, including wire-framing, prototyping, user testing and high-fidelity visuals
  • Foundational understanding of common design heuristics and principles
  • Demonstrated ability to train and mentor Experience Designers

Preferred Qualifications

  • Master’s degree in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field
  • Demonstrated experience supporting the design discipline for an organization, including creation and facilitation of trainings, establishing design standards and tool enablement

Job Summary

As a Senior Experience Designer, you’ll deliver superior user experiences to achieve business objectives and successful client outcomes. In this role, you’ll apply UX and UI principles and methodologies to enhance product design through user research and testing. You’ll also assist with defining best practices for the design discipline and mentors peers.

Responsibilities

  • Collaborate with teams to create user-centered product designs, requirements, workflows and strategies
  • Create user experiences and interfaces for product prototypes in keeping with industry standards and best practices
  • Conduct user research, including planning, prioritization, feedback collection and action plan creation
  • Translate user needs and business requirements into compelling experiences
  • Create user journeys, user flows, wire-frames and interactive prototypes across multiple devices and interfaces
  • Create low- and high-fidelity prototypes to communicate design intent
  • Recommend metrics to define, manage and measure design success and prioritize enhancements
  • Develop UI and UX design best practices and templates
  • Mentor and train team members

Benefits and Perks

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind.

APPLY HERE

Data Analytics Advisor, Marketing Campaigns

Job Description

Data Analytics Advisor, Marketing Campaigns – Work at Home

Location

Virtual, US

Category

Marketing & Communications

Job Id 22027326

B2B Marketing Campaign Analytics Advisor

Job Description

The Campaign Analytics Advisor is responsible for creating end-to-end B2B campaign analytics and measurements solutions (data sourcing, data visualization and advanced analytics) across U.S Commercial Marketing: Broker, acquisition, retention, market conditioning and cross-sell. The Advisor will provide a clear vision for generating omni-channel KPIs, attribution models and actionable insights to prove or disprove business / marketing hypotheses.

Responsibilities include:

  • Measurement of all omni-channel campaign performance, provide recommendations to optimize campaign ROI and inform the creation of more personalized and effective programs
  • Develop overall marketing attribution models for measuring marketing’s impact on business growth and sales funnel development
  • Partner with marketers to develop business hypothesis and leverage predictive analytics and advanced statistical techniques to drive strategic thinking and effective decision making
  • Design and implement A/B test to determine cause and effect relationships between marketing actions and business outcomes
  • Collaborate with key Data & Analytics partners to drive process efficiencies and scale
  • Develop automated reporting solutions, including dashboards that can be delivered as standalone executive reporting packages
  • Ensure timely delivery of results reporting and improve the communication of marketing program performance across the enterprise
  • Provide insights / guidance on the development of buyer journeys, personas and content consumption based upon campaign performance

Qualification:

  • Master’s or advanced degree in a quantitative field such as Statistics, Engineering, or Sciences, or equivalent practical experience
  • 5+ years of experience in an analytical role including experience in statistical modeling, A/B testing, Python and SQL
  • 5+ years of professional experience building large datasets for measurement and advanced analytics
  • 5+ years’ experience using BI Tools (e.g. Tableau, ThoughtSpot ,Qliksense, Looker etc.)
  • Experience with Cloud platforms (AWS Redshift, Azure, Snowflake etc.)
  • Strong Data Integration (ETL) Skills to create data models as input for BI tools and predictive modelling
  • Experience in Healthcare, insurance or financial services
  • B2B marketing experience/knowledge preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 91,300 – 152,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

APPLY HERE