Job Description

Senior Experience Designer

Location: United States – Remote

Rocket Central is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies®. We are the center of operations, technology, marketing, HR, legal, strategy and more that propels our companies forward. Here, we’ll give you the opportunity to launch your career and work with various companies, spanning multiple industries from fintech, to auto and real estate. We offer you the tools you’ll need to succeed, no matter what stage you’re at in your career. You’ll be able to master your craft here by working on complex problems in a collaborative culture and challenging yourself to make a real impact.

Apply today to see all that Rocket Central has to offer!

Minimum Qualifications

  • Bachelor’s degree or equivalent expertise in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field
  • 5 years of experience or equivalent expertise designing solutions for software, web applications or mobile native apps
  • 3 years of experience or equivalent expertise using industry standard design and prototyping tools to create low- and high-fidelity designs and define the work, such as Figma or Adobe XD
  • Demonstrated experience defining the success criteria and key performance indicators (KPIs) used to measure design effectiveness
  • Demonstrated experience influencing, negotiating with and gaining buy-in from stakeholders, including leadership
  • Demonstrated experience applying the design decision making process and incorporating data and key findings into designs
  • Demonstrated experience supporting the iterative design process from end-to-end, including wire-framing, prototyping, user testing and high-fidelity visuals
  • Foundational understanding of common design heuristics and principles
  • Demonstrated ability to train and mentor Experience Designers

Preferred Qualifications

  • Master’s degree in User Experience, Interaction Design, Communication Design, Information Architecture, Psychology, Human Computer-Interaction (HCI), Human Factors or a related field
  • Demonstrated experience supporting the design discipline for an organization, including creation and facilitation of trainings, establishing design standards and tool enablement

Job Summary

As a Senior Experience Designer, you’ll deliver superior user experiences to achieve business objectives and successful client outcomes. In this role, you’ll apply UX and UI principles and methodologies to enhance product design through user research and testing. You’ll also assist with defining best practices for the design discipline and mentors peers.


  • Collaborate with teams to create user-centered product designs, requirements, workflows and strategies
  • Create user experiences and interfaces for product prototypes in keeping with industry standards and best practices
  • Conduct user research, including planning, prioritization, feedback collection and action plan creation
  • Translate user needs and business requirements into compelling experiences
  • Create user journeys, user flows, wire-frames and interactive prototypes across multiple devices and interfaces
  • Create low- and high-fidelity prototypes to communicate design intent
  • Recommend metrics to define, manage and measure design success and prioritize enhancements
  • Develop UI and UX design best practices and templates
  • Mentor and train team members

Benefits and Perks

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind.