Copy Editor

Job Description

Copy Editor (contract)

Remote

We are seeking a remote senior level contract Copy Editor with experience working for agencies and/or consulting firms creating and editing original copy across digital channels to generate creative for thought leadership and various teams across Cro Metrics.

The right candidate can seamlessly take on our brand voice understand the requirements, style guides, and missions while elevating our brand identity with copy best practices that perform well in each digital channel. They will also interface with our leadership and client-facing account teams as well as staff designers to ensure strategy and program alignment.

Contract Details:

  • Hourly rate of $55-$70/hr
  • Hours will be dependent upon current demand with potential to increase over time

What you’ll do:

Proofreading and Editing:

  • Review and edit written content for grammar, spelling, punctuation, syntax, and style consistency.
  • Ensure the accuracy of facts, figures, and references.
  • Improve readability and clarity of the content.
  • Ensure adherence to the organization’s style guide and brand guidelines.
  • Collaborate with writers and content creators to refine and enhance their work.

Writing and Content Creation:

  • Produce engaging and compelling written content for various platforms, including articles, blog posts, website copy, social media posts, and marketing materials.
  • Conduct thorough research on assigned topics to gather accurate and relevant information.
  • Adapt writing style and tone to suit the target audience and purpose of the content.
  • Collaborate with other team members to develop content ideas and strategies.

Quality Control and Compliance:

  • Ensure all content meets high standards of quality, accuracy, and integrity.
  • Verify proper citation and attribution of sources.
  • Maintain consistency in tone, style, and brand voice across different platforms.
  • Stay updated on industry trends, best practices, and changes in language usage.

Communication and Collaboration:

  • Collaborate with cross-functional teams to get data from internal subject matter experts
  • Respond to editing requests and inquiries promptly and professionally.
  • Work closely with the Senior Leadership Team (SLT) and other team members to generate content efficiently and in line with our strategy

What you’ll need:

  • Proven experience as a copy editor working for agencies and/or consulting firms.
  • Exceptional writing, editing, and proofreading skills.
  • Strong knowledge of grammar, punctuation, and style guidelines.
  • Familiarity with various writing styles (e.g., AP Style, Chicago Manual of Style).
  • Proficiency in using editing tools and software.
  • Attention to detail and the ability to multitask in a fast-paced environment.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal abilities.
  • Familiarity with SEO and content optimization is a plus.

APPLY HERE

Senior Product Designer

Job Description

Senior Product Designer

at FireHydrant

Remote (US only)

About the Role

FireHydrant is looking for an experienced Senior Product Designer to join our team. In this role, you’ll be building tools used by developers to solve some of their most stressful reliability problems. You’ll work across multiple platforms–web and mobile UIs, chat–to create usable, accessible, and beautiful interfaces to our products.As our second Designer at the company, you will be embedded in a collaborative and fun cross-functional team dedicated to crafting the best-in-class incident management product.

The work you’ll do

  • Collaborating with product managers and engineers to define problems, map user flows, prototype solutions, design, and launch new products and features.
  • Creating an environment of trust, feedback, and continuous improvement through collaboration with your Engineering and Product teammates.
  • Participating in an iterative, product-led environment by sharing work in progress, getting feedback, testing and validating with users, and implementing improvements.
  • Supporting engineers with front-end development (HTML, CSS, JavaScript) and contributing to our codebase.
  • Contributing to our design system by creating and refining reusable components and patterns.
  • Facilitating design and feedback sessions across the team and with users.
  • Developing strong empathy for our users by being their advocate through feedback, testing, and research.

What we’re looking for

  • Extensive product design experience and a track record of shipping quality products with in-house teams.
  • Experience collaborating with and working alongside engineers in a cross-functional team setting.
  • Ability to express your ideas and concepts in several different mediums – sketches, wireframes, prototypes, or code.
  • Strong visual design aesthetic and is able to create new patterns and work from existing ones.
  • Proficient in Figma and eagerness to learn about the latest tools and technologies to support the design process.
  • Comfortable working in a very technical environment – previous experience working on developer tools is great, but not required.
  • Hands-on experience working with production-level codebases. You don’t need to be a developer, but you should be comfortable working in GitHub and React.
  • Excellent communication skills and the ability to convey ideas and concepts to teammates and stakeholders.
  • Committed to growing and learning together with teammates. You’re not afraid to say when you don’t understand something and you are always willing to help others.
  • Ability to define and measure success, implement feedback, and iterate to improve.
  • Thrives in a fast-paced product-led technology company, communicates well both synchronously and asynchronously, and has experience working on a distributed team.

You should include these in your application:

  • A link to your online portfolio or other platform that highlights your work.
  • Your resume, CV, or LinkedIn profile.

About FireHydrant

FireHydrant is the only full-cycle incident management platform that drives reliability. It replaces siloed knowledge, disparate tools, and homegrown processes with a fully automated, customizable platform that makes it simple to efficiently and consistently respond to incidents — and ultimately, to learn from them. That’s why companies like Spotify, Snyk, and 1Password choose FireHydrant to build and scale their incident management programs.

Backed by Menlo Ventures, Work-Bench, and Salesforce Ventures, our 50 (and growing!) team members are building the future of reliability from remote offices around the US. Join us.

Life at FireHydrant

  • We’re remote-first, with employees living and working around the US, while our physical headquarters is in NYC (Union Square)
  • 1x per year we will gather in-person as a company; as teams, we gather another 1-2x per year, depending on the safety of such a gathering and have virtual events throughout the year
  • We collaborate through Slack, Zoom, Notion, and Google Workspace
  • Kind candor – we expect honesty delivered through kindness, first and foremost
  • Transparency & equity – information is shared openly; we welcome ideas and contributions regardless of role or experience level
  • We value building trust, acting with integrity, and continuously improving

Benefits

  • 100% employer-paid health, vision, and dental premiums for the employee and 75% of dependents
  • Unlimited vacation policy with a minimum requirement of three weeks off per year, with sustainable working hours and a healthy work/life balance
  • Home office stipend: get your workspace set up in a way that works best for you
  • 401k match

Compensation

FireHydrant believes that everyone should be compensated fairly and we strive for transparency within our organization and the industry. We set our salaries at the 75th percentile based on compensation data from hundreds of companies at our stage and everyone in a given role is paid the same without adjusting for locality. The compensation for this position is $175,000.

Requirements

  • Applicants MUST include a portfolio when applying. This doesn’t need to be formal, but should showcase your recent work and/or design process. Please include any login information for private portfolios.
  • FireHydrant requires that all newly hired employees are fully vaccinated against COVID-19, subject to reasonable accommodations provided based on medical need or religious belief.
  • All employees must be able to show authorization to work in the US.

APPLY HERE

Graphic Digital Designer

Job Description

Graphic Digital Designer

Job ID:

R-61564

Category:

Marketing

Location:

Remote

This job placement will be at any of the Unilever business units/locations within the country

Please ensure a link to your portfolio of work is included in your resume.

Graphic Designer | Digital
Marketing Department, Reporting into Senior Designer Digital

Seventh Generation is seeking a Graphic Designer to add to in-house creative team, to create visual communications solutions across multiple media, including print marketing communications, product packaging, and digital marketing communications (social media, website, ecommerce). The ideal candidate will be self-motivated and detail-oriented with a strong passion for design and problem solving and able to work within pre-established brand guidelines and a passion for creating and storytelling

  • Under the direction of the Senior Designer and Creative Manager, translate ideas and creative briefs into engaging visual presentation and design solutions across both print, packaging & digital media
  • Create successful, on-brand designs for projects including but not limited to print & digital advertisements, point of sale materials, packaging, tradeshow materials, website & social graphics and ecommerce graphics
  • Design creative for campaigns, websites, digital ads and social media
  • Produce graphic animations to be used on social media and owned & operated media channels
  • Communicate design strategy and rationale to key stakeholders
  • Prepare art files for release to printers, developers or third-party websites

What You’ll Need to Succeed

  • BA or BFA, Graphic Design or Digital Design Degree with 1+ years of digital and graphic design experience in agency or in-house design department
  • Expertise in Adobe Creative Suite & After Effects on MAC platform
  • Figma
  • Outstanding design, typography and layout skills
  • Conceptual thinker who can connect creative ideas across all digital channels, desktop & mobile
  • Compelling portfolio of work spanning a wide range of creative projects
  • Excellent eye for detail and understanding of composition
  • Ability to lead critiques and provide feedback and direction to team
  • Ability to present, defend, and articulate strategic concepts to clients
  • Great aesthetic judgement and attention to detail

Nice to haves!

  • CPG and ecomm experience
  • Packaging and production experience
  • Video and animation experience

APPLY HERE

Customer Happiness Specialist, Level 1

Job Description

Customer Happiness Specialist, Level 1

Remote – US

At MyFitnessPal, our vision is to be the global catalyst for every body to achieve their healthy. We believe fitness starts with what you eat. We provide the tools and resources to reach your fitness goals.

We are looking for an experienced, customer-focused, self disciplined individual to join our growing Customer Happiness Team.

What you’ll be doing:

  • Address tech support and other customer concerns via email, social media posts, and app store reviews
  • Collect and communicate user requests to help shape the future of MyFitnessPal
  • Escalate trending issues to engineering and product teams to ensure technical issues are promptly resolved
  • Provide feedback to peers and supervisors to promote a positive work culture
  • Collaborate with your team to ensure team goals are met daily
  • Live our core values in all you do:
    • Be Kind and Care
    • Live Good Health
    • Be Data-Inspired
    • Champion Change
    • Leave it Better than You Found It
    • Make It Happen

Qualifications to be successful in this role:

  • 3+ years in customer service
  • The ability to type 60+ words per minute
  • Excellent writing skills
  • General Computer/Tablet/Smartphone Knowledge
  • An extremely flexible schedule including weekend and evening availability
  • The ability to learn on the fly and adapt to change
  • A team-oriented, peer-positive attitude
  • Dedication to customer satisfaction
  • Familiarity with another language is a plus, but not required

APPLY HERE

Senior HR Analyst

Job Description

Senior HR Analyst

Remote, US

Full time

R-00116197

The Senior HR Analyst provides extensive support to internal customers within the HR Services Operation as well as other internal stakeholders within the HR function where processes overlap or have a mutual dependency.

This position supports special projects within the HR Services function and serves as a technical subject matter expert in the Workday HCM platform as well as critical HR Services infrastructure components.

Additionally, the Senior HR Analyst will represent and advocate for the interests of the HR Services organization in projects or initiatives where competing priorities and interests exist between the various HR Centers of Expertise (COEs).

The Senior HR Analyst will serve as an internal consultant in terms of identifying opportunities for process and quality improvements that support HR Services operations and will partner closely with managers to execute against their strategic and tactical objectives.

Primary Responsibilities

  • Develop/maintain cross-functional relationships and manage/coordinate special projects involving or impacting the HR Services team.
  • Serve as subject matter expert for HR Services-related technical and process support, particularly in areas involving Workday HCM configuration and workflow. This includes providing expertise for the Workday business processes of onboarding, offboarding, job changes, benefits, and leave administration.
  • Utilize and maintain Workday Projects in coordination with the corporate HR Systems and Solutions function.
  • Serve as the primary HR Services POC on special projects and cross-functional initiatives that may extend beyond the HR Services organization.
  • Gain an in-depth understanding of HR Services-supported processes by job shadowing and conducting/facilitating regular meetings with managers and/or leads in order to effectively represent HR Services as well as identify opportunities for process improvements
  • Provide input for designing and maintaining system configuration, specifications, and work with HR Services managers to review, research, and recommend updates and fixes for HR systems and processes, especially Workday HCM.
  • Ensure compliance with established process and procedures in an effort to improve service delivery; and provide interpretation in areas where procedures or requirements are unclear and/or require revision.
  • Support the ongoing maintenance of all HR Standard Operating Procedures (SOPs) owned by HR Services and serve as communication liaison for updates to all other HR SOPs that impact or are supported by the HR Services function.
  • Provide direct project management support to a wide range of HR Services projects.
  • Administer the Leidos corporate intranet (Prism) HR Services sites for document publishing, content updates, site structure, and shared communities of practice.
  • Administer SharePoint (Vector) sites for the HR function to grant user permissions and create/manage new sites.
  • Serve as primary POC for HR Services in all projects that are shared with the corporate HR Systems and Solutions (HRSS) organization.
  • Assist internal HR Services teams in handling and following up on HR data related inquiries as needed.
  • As needed, partner with HR Services Analysts to gather and report metrics at the organization and individual staff levels. Identify trends and work closely with managers to address areas where standard processes and performance deviate outside the boundaries of normal operations.
  • Refer issues to the VP HR Services in accordance with escalation procedures, to ensure effective hand-off of escalated cases within the HR Services organization and the extended Leidos HR function.
  • Recognize customer service delivery issues; recommend and implement solutions to meet service level agreements.
  • Demonstrate exceptional organizational and analytical skills, close attention to detail, and strong problem solving skills to determine root causes of technical problems impacting HR Services operations, with the ability to document effectively, escalate appropriately, and resolve issues in a timely manner.
  • Must be able to clearly articulate technical procedures in written documents and provide clear verbal explanation of procedures and end-user documentation.
  • Must be flexible to business needs, sometimes working over regularly scheduled 40 hours and occasional weekends to complete special projects.
  • Other duties as assigned.

Basic Qualifications

  • Proven ability to successfully coordinate complex projects with multiple stakeholders, often with competing priorities.
  • Ability to apply critical thinking skills to complex issues.
  • Ability to use deductive reasoning to assess multi-faceted questions and problems.
  • Extensive experience supporting internal customers in a specialized HR or technical capacity.
  • Commitment to outstanding customer service, both internal and external.
  • Extremely strong verbal and written communication skills, including the ability to make connections with customers and stakeholders, as well as influence decision-makers.
  • Ability to manage conflicting interests arising in projects through effective listening, understanding, and negotiating.
  • Experience resolving complex issues utilizing external resources and escalating internally when appropriate.
  • Ability to maintain a consistent schedule.
  • Ability to provide limited after-hours support as needed or required
  • A minimum of a Bachelor’s Degree in an IT, project management, and/or HR related field coupled with 4+ years’ experience in a business environment; OR Associate’s degree coupled with 6+ years’ experience in an IT and/or HR environment.
  • A minimum of 4 year experience with functional software applications (HRIS, ATS, CRM, Finance applications, etc); OR 5+ years’ experience in a business systems analysis role.
  • Strong customer service experience to include working with both internal and external stakeholder-customers.
  • Experience with data analysis tools including but not limited to MS Excel and/ or MS Access.
  • Experience with Workday system administration and/or report writing

Preferred Qualifications

  • PMP certification
  • SHRM-CP or PHR certification

Pay Range:

  • Pay Range $59,150.00 – $91,000.00 – $122,850.00

APPLY HERE

Technical Support Representative – Part-Time

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.
We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Why join the PetIQ Team?
· Great company culture
· Company is in growth mode, come be a part of our exciting growth

Full time employee benefits include:
· Medical, Dental, Vision
· Flex Spending Account
· Company Paid Life Insurance
· 401(k) with Company Match
· Employee Assistance Program (EAP)
· 8 Paid Holidays, 2 Personal Days and PTO
· Short and Long Term Disability Insurance

VIP Petcare is a fast paced, innovative company looking for honest, professional team members who have a passion for pets and the people who love them. We provide a wide variety of preventative pet care services through our community clinics.

The IT Support Technician is the first point of contact for all IT related services. Responsible for gathering information on technical issues and resolving those requests. The IT Support Technician handles time-sensitive projects as assigned while engaging in daily routine tasks. Works in a dynamic fast-paced environment providing services over the phone, e-mail, and in person. Self-motivated and willing to tackle tasks as they arrive. Part-time hours include weekends.
Essential Functions
Answer live calls and troubleshoot with internal staff while maintaining customer centric focus
Configure and troubleshoot all equipment that interfaces with iPads
Administer MDM, Apple DEP & VPP ect.
PC hardware Diagnosis
Document and resolve all IT related support tickets
Document policies and procedures
Any other duties as assigned
Experience Required
High School Diploma or GED
2 years+ of IT Related Experience
Preferred Experience
Great written and verbal communication skills
Experience in working with Windows 7, 10
Experience with iOS & Mac OS
Experience with G Suite, Office 365
Experience with Support Ticketing System

$22 – $25 an hour