PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.
We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.
Why join the PetIQ Team?
· Great company culture
· Company is in growth mode, come be a part of our exciting growth
Full time employee benefits include:
· Medical, Dental, Vision
· Flex Spending Account
· Company Paid Life Insurance
· 401(k) with Company Match
· Employee Assistance Program (EAP)
· 8 Paid Holidays, 2 Personal Days and PTO
· Short and Long Term Disability Insurance
VIP Petcare is a fast paced, innovative company looking for honest, professional team members who have a passion for pets and the people who love them. We provide a wide variety of preventative pet care services through our community clinics.
The IT Support Technician is the first point of contact for all IT related services. Responsible for gathering information on technical issues and resolving those requests. The IT Support Technician handles time-sensitive projects as assigned while engaging in daily routine tasks. Works in a dynamic fast-paced environment providing services over the phone, e-mail, and in person. Self-motivated and willing to tackle tasks as they arrive. Part-time hours include weekends.
Essential Functions
Answer live calls and troubleshoot with internal staff while maintaining customer centric focus
Configure and troubleshoot all equipment that interfaces with iPads
Administer MDM, Apple DEP & VPP ect.
PC hardware Diagnosis
Document and resolve all IT related support tickets
Document policies and procedures
Any other duties as assigned
Experience Required
High School Diploma or GED
2 years+ of IT Related Experience
Preferred Experience
Great written and verbal communication skills
Experience in working with Windows 7, 10
Experience with iOS & Mac OS
Experience with G Suite, Office 365
Experience with Support Ticketing System
$22 – $25 an hour
