Software Engineer II (Remote)

Description

American Specialty Health Incorporated is seeking a passionate and analytical individual looking to contribute his/her skills and leadership to the Software Engineering Team.  The Software Engineer II will be responsible for analyzing, designing, developing and maintaining software applications using the latest Microsoft technologies with minimal supervision.

Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $90,000 to $115,000 Full-Time Annual Salary Range.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).  

Responsibilities

  • Design, development, maintenance, and troubleshooting of software applications
  • Performs routine programming assignments under Manager’s supervision
  • Develops an understanding of assigned application and internal customer area, standards and techniques, and general business knowledge
  • Demonstrates understanding of departmental procedures, programming standards, and all pertinent training materials
  • Unit testing as applicable
  • Providing time estimates of assigned tasks and compare estimates to actual time spent in order to improve estimating accuracy
  • Recommends possible improvements in applications
  • Work independently with minimal supervision
  • Mentor junior programmers
  • Properly refactor legacy components as needed
  • Communicate directly with product owner and end users

Qualifications

  • Bachelor’s degree in an IT, computer, or technical related field or equivalent experience. High school diploma required.
  • Minimum of 4 years of progressive experience performing computer programming with experience in ASP.Net, VB.Net, C#, SQL
  • Experience with web development programming in a client/server setup required.
  • Experience with relational database design, writing queries and stored procedures with MySQL or Microsoft SQL required.
  • Exceeds expectations of a programmer with demonstrated proficiency in coding.
  • Experience with Object Oriented Analysis and Development within large enterprise level applications required.
  • Experience with development and consumption of web services preferred
  • Experience with XSLT, XML required
  • HTTP, C#, SQL optimization experience

Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers. 
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time. 

Physical Requirements

Ability to speak, see and hear other personnel and/or objects.  Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard.  Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. 

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

Manager-Front End Engineering (Remote)

Description

American Specialty Health Incorporated is seeking a Manager – Front End Engineering to join our Consumer Technology – Software (CRS) department. This position will mentor and help with the career growth of the Front-End Engineering team. As Manager, you will also manage the development, implementation, and maintenance of websites and initiatives, including managing a remote Front End Engineering team. You will be responsible for ensuring the success of all aspects of initiatives you are charged with overseeing, interacting with other engineering team disciplines (e.g., UX, DevSecOps), software and front-end engineers, and all levels of management to determine project requirements for new development and keeping technical debt low. You will also advocate for the latest front-end standards, practices and principles across all product teams and applications – as well as mentor and help with the career growth of the Front-End Engineering Team.

Salary Range 

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $112,500 to $145,000 Full-Time Annual Salary Range

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).  

Responsibilities

  • Enable teams to research, design, develop, and maintain existing and new websites and components
  • Monitor and analyze team progress and results within their product teams and adjust assigned resources as necessary to maintain user and engineering goals and milestones.
  • Provide guidance and oversight in project planning, technical design, estimating and development schedules.
  • Facilitate a culture of innovation and lessons learned among engineering teams to maximize quality and productivity.
  • Oversee the execution of multiple projects simultaneously and ensure deadlines are met, without sacrificing software quality.
  • Cultivate an environment of collaboration, transparency, and passion for innovation.
  • Supervise team and work with department representatives to coordinate project priorities and progress.
  • Evaluate and communicate employee performance through weekly 1-on1 meetings and annual performance reviews.
  • Engage, manage, mentor, and coach a team of front-end engineers on career goals and growth.
  • Partner with others to deliver results. This includes, but not limited to, product owners, product managers, scrum masters, and other department managers (software, UX, QA, and DevSecOps).
  • Grow the team by attracting and hiring top talent and promoting engineers when ready.
  • Retain and promote career growth of the Front-End Team.

Qualifications

  • Bachelor’s Degree or equivalent experience. If equivalent experience, high school diploma required.
  • Requires a minimum of three to five years of Web or Software Engineering experience, including hands-on experience in developing large-scale websites.
  • Healthcare industry experience is a plus.
  • Proven management skills of an engineering team working on enterprise-level website(s) with a focus on people leadership and coaching.
  • Ability to lead, coach, motivate, and mentor your team and colleagues across teams.
  • Knowledge of latest HTML, CSS, and JavaScript standards and APIs.
  • Organizational, analytical, and problem-solving skills.
  • Knowledge of the latest front-end libraries and frameworks. Specifically React and common tools used by React applications.
  • Understanding of web analytics, accessibility, and performance metrics.
  • Self-directed with excellent verbal and written communication skills and ability to establish and maintain cooperative, respectful working relationships.
  • Time management skills demonstrated by the ability to delegate on, and execute, multiple projects and team management tasks while working on a tight deadline and collaborate with other teams.

Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time. 

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Fully Remote with occasional usual office setting.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. 

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

EDI Integration Engineer I (Remote)

Description

American Specialty Health Incorporated is seeking an EDI Integration Engineer I to join our Information Technology department. This position will manage file transformations through traditional mapping techniques and with the ASH Gateway tool. This role supports delivery of client and internal reporting including X12 transactions and monitors jobs tied to key reporting, mapping, and file delivery processes. Integration engineers may engage in external calls, new file testing, QA, and other coordination with clients and/or Trading Partners.

Hourly Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $35.79 to $47.50 Hourly Wage Range.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).  

Responsibilities

  • Maintains existing and develops new mapping across a variety of file types, manages inbound file/data processing, develops new files/reports.
  • Supports development on a range of EDI transactions including enrollment, benefits, claims, and financial transactions.
  • Independently develops mapping and translations between data elements for file feeds.
  • Contributes to the implementation of EDI connections between client and ASH; may assume a lead engineer role for implementations and demonstrates ownership on workloads in production by evaluating error identification/resolution opportunities, continuous improvement, and proactive communication with the trading partners and/or customers to reduce/prevent errors.
  • Creates and/or maintains appropriate systems and process documentation.
  • Assists in defining application and/or process enhancements and upgrades.
  • Supports testing effort by engaging with user acceptance testing (UAT) and assisting in defect resolution.
  • Develops and debugs SQL reports.
  • Executes, monitors, and works with more senior engineers to automate routine EDI jobs.
  • Maintains understanding of general business logic for areas with which the role is most commonly working.
  • Recommends possible improvements in applications.
  • Work independently with minimal supervision.

Qualifications

  • Bachelor’s degree in information systems or business degree or equivalent experience. If equivalent experience, high school diploma required.
  • At least 2 years of SQL Server experience with emphasis on ETL operations.
  • At least 2 years of experience with Python, JSON, and XLST.
  • Knowledge of Visual Studio best practices.
  • At least 2 years of experience with monitoring data pipeline processes.
  • At least 2 years of experience with file transfer protocols i.e., sFTP.
  • At least 2 years 0f experience with QA practices.
  • Advanced-level Excel skills i.e., VLOOKUP, Pivot tables, etc. preferred.
  • Practical experience with ASC X12 5010 Standards across multiple file types in a healthcare environment.
  • At least 2 years of practical experience with third-party EDI mapping and business process tools is preferred.
  • Knowledge of Microsoft Azure, Logic Apps, Azure Functions.
  • Familiarity with HIPAA guidelines and training.
  • Demonstrates creative problem solving and independently solves challenges using critical thinking.
  • Shows initiative and a willingness to work with others to accomplish a goal.
  • Participates in requirements gathering with business owners to understand and document data requirements with attention to detail.
  • Participates in peer code review.
  • Working knowledge of business operations and processes affected by data transformation from one format to another.
  • Models strong analytical and troubleshooting skills with attention to detail and a willingness to work with others to accomplish a goal.

Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time with ability to travel within and outside the facility.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. 

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

Manager – Crossix Analytics Services

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Crossix Analytics is a business within Veeva dedicated to advancing healthcare marketing with analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Veeva Crossix provides most life sciences companies with insights to help make strategic business decisions and drive improved patient outcomes.

Leveraging their knowledge and skillsets, Managers support current clients by delivering insights and analytics leveraging Crossix Analytics Products and Services, sharing best practices, managing ongoing client relationships, and working with a team to execute on the analytics. Successful candidates will possess strong analytics skills, communication skills, and client relationship-building skills and apply that within the Lifesciences marketing space.
What You’ll Do
Inform and advise on Lifesciences marketing decisions leveraging Crossix Data Platform and Products. Work with the team on data interpretation and lead the delivery of insights to clients.
Quarterback of the internal team for your accounts to ensure a successful customer engagement.
Analytical thinking, storyboarding and insights interpretation.
Project management. Results-driven mindset & responsible for navigating and re-prioritizing through obstacles.
Independent presence in client meetings.
Build relationships with partners and clients; serve as a point person.
Requirements
5+ years in an analytical role
3+ years of client facing experience
Demonstrated experience managing projects
Ability to use critical thinking to identify issues or concerns prior to them becoming a problem
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $110,000 – $180,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Technical Customer Service Associate – Mexico – Bilingual (English and Spanish)

Mexico – Mexico CityProduct Support – 204-Support GCS /Full-Time /Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

This role is ideal if you are looking to build a career with a company that has a track record of success and an excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success, and Speed. If you are driven to provide an excellent customer experience and work with software this job is for you!
What You’ll Do
Advise end-users on best practices when using Veeva’s applications
Identify and resolve client issues associated with Veeva’s applications
Build strong and professional relationships with all users of Veeva’s applications
Provide recommendations/feedback on client service improvements and product development
Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers
Maintain accurate records of all email/telephone/chat correspondence related to the role
Requirements
1+ year relevant experience in a customer service role
Effective communication, organizational, and time management skills
Professional telephone manner
Demonstrated competence in standard computer packages (Word, Excel, PowerPoint)
Excellent verbal and written communication skills (Spanish, English)
Ability to quickly understand client requirements and needs and articulate potential solutions
Nice to Have
Fluency in Portuguese
Perks & Benefits
Allocations for continuous learning & development
Private Health Insurance

LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.