by Ronald Barron | Aug 2, 2023 | Uncategorized
Job Description
Creative Lead (Web)
GLOBAL /
CREATIVE SERVICES – DESIGN DIRECTOR /
CONTRACTOR
/ REMOTE
Superside is looking for an inspired and purpose-driven Creative Lead to take our company’s creative capabilities to the next level. In this role, you will spearhead our globally distributed team of top-talent creatives, across various capabilities such as Web Design, Digital Ads and Social Creative, Art Direction, UI Design, and others.
We provide strategic creative solutions for customers and partners such as Meta, Amazon, Salesforce, Reddit and Google. Our subscription-based model allows us to create meaningful long-term customer relationships and the high-quality work that our talented teams produce.
What You’ll Do
- Manage the overall creation, workflow and output quality of your projects
- Provide expertise in Web Design, Digital Ads and Art Direction, ensuring high-quality creative output and innovative approaches in all projects
- Present creative work and direction to customers of a wide range of global brands
- Collaborate with your dedicated account teams to successfully grow and develop our customers
- Manage a number of simultaneous projects, staying on time and budget
- Shape creative strategies and output to meet our customer’s needs and goals
- Connect with our customers on an ongoing basis, building trust through creative delivery to increase their business value
- Inspire, mentor, and manage a team of creatives, taking responsibility for their growth and development
- Develop, and grow yourself and your team, and act as a creative-thought leader within the organization
What You’ll Need to Succeed
- BA or higher within Design, Creative, Comms, or similar fields
- 6+ years of experience as a world-class creative lead in an international top-tier creative agency or in-house design team in a global tech company
- Strong portfolio of creative work across multiple capabilities, with a focus on Web Design, Digital Ads and Art Direction
- Proficient in utilizing Figma with advanced design skills
- Excellent design skills using Adobe Creative Suite
- Experience in art direction and web design
- Ability to quickly learn processes and multi-task projects with great detail
- High level of knowledge and craft to provide top-notch design and direction
- Ability to always deliver pixel-perfect quality on time and within budget
- Excellent English verbal and written communication skills
- Bias for action, proactive, customer-centric, and execution-driven mindset
- Experience managing creative projects in their entirety and leading a high-performing team (Designers, Art Directors, etc)
APPLY HERE
by Ronald Barron | Aug 2, 2023 | Uncategorized
Job Description
Title: Staff Data Scientist, Support Products
Location: San Francisco, CA
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. Customer Support (CS) aims to build the world’s most loyal travel community through exceptional service. And AI has been and will continue to be the key to unlock timely, reliable, and empathetic solutions at scale.
As a Data Scientist working on Algorithms, CS, you will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operation agents to build scalable and robust systems to detect, mediate, and solve issues across a wide spectrum. You will be able to create meaningful impact through deep scientific understanding and interventions for Airbnb CS’s most critical challenges.
The Difference You Will Make:
For this role, we’re seeking an NLP expert to join the Customer Support Data Science team, and have a direct opportunity to contribute, influence, and lead in the CS x AI space by designing scalable scientific solutions for problems like:
- Detect intents across various entry points with large scale unstructured data using NLP methods
- Generate most helpful self-solve contents in line with Airbnb policy leveraging generative AI to automate low-complexity issues
- Route high-complexity issues to agents with personalized strategy, incorporating user history and agent performance
- Summarize customer journey and conversations with foundational or fine tuned large language models (LLM) to assist CS agents
- Collect evidence from images and receipts to gauge monetary value of the request leveraging computer vision
A Typical Day:
- Identify high impact business opportunities through data exploration and model prototype, translate business problem into scientific formulations
- Work collaboratively with cross functional partners including software engineers, product managers, operations and research, to refine requirements for machine learning models, drive scientific decisions, and quantify impact
- Hands-on develop, productionize, and operate machine learning models and pipelines at scale, including both batch and real-time use cases, structured and unstructured data
- Build reusable, high-performing, scalable machine learning models with internal paved path tooling, incorporating third-party information and state-of-the-art innovations
- Regularly present work internally at monthly meetings to technical, engineering and product stakeholders to iterate and generate excitement on roadmap progress
- Publish externally and engage with the scientific community to advance Airbnb’s standing
Your Expertise:
- 9+ years of relevant industry experience (e.g. ML scientist, tech lead, junior faculty) and a Master’s degree or PhD in relevant fields
- Strong fluency in Python and SQL, experience with Tensorflow, PyTorch, Airflow and data warehouse
- Deep understanding of Machine Learning lifecycle best practices (eg. training/serving, feature engineering, feature/model selection, labeling, A/B test), algorithms (eg. gradient boosted trees, neural networks/deep learning, optimization) and domains (eg. natural language processing, computer vision, personalization and recommendation, anomaly detection)
- Comfort to collaborate with software engineers to understand complex systems and abstracted logs
- Proven ability to communicate clearly and effectively to audiences of varying technical levels
- Proven mix of strong intellectual curiosity with high level of pragmatism and engagement with the technical community. Publications or presentations in recognized journals/conferences is a plus
- Ability to take a product-oriented mindset in using conceptual and innovative thinking to develop and apply solutions taking into consideration the user experience
Benefits:
- Stock
- Competitive salaries
- Quarterly employee travel coupon
- Paid time off
- Medical, dental, & vision insurance
- Life insurance and disability benefits
- Fitness Discounts
- 401K
- Flexible Spending Accounts
- Apple equipment
- Commuter Subsidies
- Community Involvement (4 hours per month to give back to the community)
- Company sponsored tech talks and happy hours
- Much more
APPLY HERE
by Ronald Barron | Aug 2, 2023 | Uncategorized
Job Description
Title: Senior Engineering Manager
Location: Remote
Job Type: Full-time
Position Description
We’re looking for an Engineering Manager to join our team with a culture rooted in kindness, empathy, and product-mindedness. We’re looking for someone to help us build products that support our clinical team in providing care and a world class experience for our members, helping transform addiction medicine across the country.
You’ll own product engineering for Eleanor’s care coordination platform, including building the connective tissue that ties together the fragmented behavioral health landscape. You’ll also have the opportunity to manage a passionate, mission-driven, team of product engineers, help create roadmaps, and work closely with leaders across the company to ensure product engineers are working on the highest impact things.
This is a player-coach role where you will need to be hands-on technically and manage the product engineering team. It will report to Eleanor Health’s Head of Product.
Responsibilities
- Manage, lead, and grow a team of fullstack software engineers working across Eleanor’s products and services
- Collaborate with product managers, clinicians, marketers, and other cross-functional partners to plan roadmaps and initiatives that will delight customers and help us achieve our goals
- Partner with technical team leads in shaping and guiding the technical direction for your team
- Drive continuous improvement in development best practices, quality, and process
- Participate in code reviews, help lead technical discussions, and sometimes contribute code
- Manage team resourcing needs, growth, recruiting plans, and goals
- Own your team’s software and infrastructure from design to production including 3rd-party integrations and relationships
- Engage with the technical & healthcare communities as a core member of Eleanor’s technical team
You’ll be a good fit if you:
- Have multiple years of hands on software engineering experience including previous experience managing and mentoring software engineers
- Are experienced with developing world-class engineers and teams into high-performing engineering teams that ship quality software
- Bring exceptional communication skills to collaborate with colleagues from across the business to translate business and product goals into impactful engineering goals and priorities
- Enjoy bringing structure to ambiguity and possess the decision-making skills and flexibility to address changing needs quickly and unblock teams
- Are keen on staying up to date on current technology trends and continuously improving team and company performance by incorporating modern engineering and tech best practices
- Are knowledgeable about about using agile methodologies, pair programming, Domain Driven Design, CI/CD, and writing tests to ship high quality software
- Have a strong sense of personal accountability and ownership for meeting commitments
- Expertise developing web apps or mobile apps (or both!). We use technologies such as React, Typescript, and Go, on Google Cloud Platform, but experience with those technologies is not required.
- Are currently authorized to work for any US employer without visa sponsorship
Nice to have:
- Previous healthcare experience and familiarity with healthcare technology (EHR, RCM, HIE) and compliance (HIPAA, SOC2, HITRUST)
- Hands on experience architecting technology platforms from the ground up and maintaining complex systems and integrations including distributed architectures
- Experience hiring software engineers, offshore firms and contractors, and growing teams
APPLY HERE
by Ronald Barron | Aug 2, 2023 | Uncategorized
Job Description
Title: ABM Campaign Manager
Location: Remote
Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration.
Founded in 2011, Mural is a leading innovator in visual collaboration for hybrid, remote, and distributed teams. We believe in what we build, and our team of more than 600 Muralistas around the world collaborate in the Mural app. Our values guide our intentionally inclusive product and culture, which includes collaboration design education and a flexible monthly stipend for learning, wellness, and coworking.
Mural has raised $200M to date and is growing rapidly to fulfill our mission. The company is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, GitLab, Microsoft, and Atlassian.
ABOUT THE TEAM
The Demand Generation team at Mural embodies a culture of teamwork and high performance, driving exceptional results by creating and capturing demand. Their collaborative approach leverages diverse expertise and innovative strategies to consistently deliver impactful marketing campaigns that fuel the company’s growth and success.
YOUR MISSION
As the Account Based Marketing (ABM) Campaign Manager, you will play a critical role in executing targeted marketing strategies and personalized campaigns to engage high-value accounts. Reporting directly to the Sr. Manager of Outbound Marketing, you will collaborate closely with the sales team and cross-functional partners to develop and implement effective ABM programs for the full customer lifecycle: adoption, retention, and expansion. Your expertise in account-based and verticalized campaign management will be instrumental in driving Mural’s revenue growth in key strategic customer segments.
WHAT YOU’LL DO
- Develop and Execute ABM Campaigns:
- Create and execute account-specific marketing plans and personalized campaigns to accelerate pipeline growth for retention and growth initiatives
- Leverage a variety of marketing channels and tactics to reach target accounts, including email marketing, content marketing, social media, and digital advertising.
- Monitor campaign performance, analyze metrics, and optimize strategies to maximize ROI.
- Go To Market Team Alignment:
- Collaborate with Product Marketing, Sales and CS teams to identify target ABM accounts and understand their current relationship, use cases, and pain points. Tailor messaging and channel strategy accordingly.
- Define account-based tiers for prioritization within customer segments and develop a scalable framework for 1:1 & 1:Few Plays
- Collaborate with the Sr. Manager of Outbound Marketing and other team members to align ABM strategies with overall marketing objectives.
- Work closely with the creative team to develop compelling content and assets for ABM campaigns.
- Campaign Analytics and Reporting:
- Continuously track and measure account engagement and health, making adjustments to campaigns as needed.
- Monitor and report on the effectiveness of ABM campaigns, providing detailed insights and recommendations.
- Analyze campaign performance metrics, such as engagement rates, conversions, and pipeline impact.
- Work closely with the Sr. Manager of Outbound Marketing to deliver comprehensive reports on campaign performance and ROI for Executive Leadership.
WHAT YOU’LL BRING
- 3+ years of experience in B2B marketing, with a focus on Account Based Marketing (ABM) programs.
- Proven track record of successfully managing and executing ABM campaigns for Retention and Growth initiatives.
- Strong understanding of marketing strategies and tactics, including email marketing, content marketing, social media, and digital advertising.
- Excellent analytical skills with the ability to interpret data and optimize campaigns for maximum results.
- Experience working closely with sales teams and building strong cross-functional relationships.
- Self-motivated with the ability to work independently and manage multiple projects simultaneously.
- Excellent communication skills, both written and verbal.
- Proficient in marketing automation platforms, CRM systems, and analytics tools. (ZoomInfo, Salesforce, Marketo, Tableau, Outreach, LinkedIn)
APPLY HERE
by Ronald Barron | Aug 2, 2023 | Uncategorized
Job Description
Title: Project Manager
Location: Remote, USA
At Wisetack, we’re building financially responsible consumer lending products that help service-based businesses thrive.
Wisetack is a well-funded growing startup founded in 2018 with a leadership team that comes from Lending Club, Affirm, Varo Money and other top FinTech companies. We’re backed by leading VCs, including Insight Partners, Greylock, and Bain Capital Ventures, (investors in Airbnb, LinkedIn, Instagram, Dropbox, and many more).
We raised a $45M Series B and have invested in our people and technology while growing our partnerships. We grew 10x in 2021, and exceeded the goal of growing 4x in 2022. This is a fun stage in any company’s lifecycle where we’ve got the core foundation built, a healthy growth rate, and a clear path to success, but you’d still be joining early enough to help shape the future of the company.
Most recently, we were recognized as the Best Consumer Lending Solution by Finovate Awards and have been selected by LendIt as a 2022 winner in the Best Emerging Lending Platform category for their Fintech Industry Awards. The external recognition is great, but we’re equally if not more happy with the recognition from our customers. Our current NPS rating is a sky-high 78 (industry average hovers around the 40s or 50s, depending on who you ask). We’re proud that we’re building a product that customers love as well as being recognized as a Great Place to Work by our team members.
The Role
The Project Manager role is a great opportunity to have a critical impact on the success of Operations. Your responsibilities will focus on the coordination and completion of projects on time and within scope, but also on managing, developing, and implementing change communication. You will set deadlines, assign responsibilities, manage stakeholders, monitor and summarize progress, and mitigate risks.
The successful candidate will work with stakeholders to ensure deliverables fall within the applicable scope and budget and that information is shared effectively throughout the organization. He or she will coordinate with other departments (both inside and outside of Operations) to ensure all aspects of each project reach the project’s definition of success.
The candidate must be familiar with the field’s concepts, practices, and procedures. Creativity, flexibility, and effective communication are mandatory to be successful in this role.
Responsibilities
- Coordinate internal resources and third parties/vendors to formulate change management plans and activities to support new and existing projects
- Influence and collaborate with stakeholders to clearly define the success metrics, deliverables, owners, and milestones for a project
- Consistently deliver projects to agreed-upon success criteria, managing change effectively
- Measure project performance using appropriate tools and techniques
- Apply a structured methodology and lead change management activities
- Identify, define, and manage all aspects of projects and projects scope, including, but not limited to, the overall program project plan, execution, resource management, issue tracking, quality, change management, risk management, communications, and budget
- Provide consistent and up-to-date visual, written, and verbal communication that is tailored to multiple audiences
- Develop, implement, and communicate strategies and key messages in clear and concise language using a variety of communication tactics
- Manage and prioritize multiple projects and stakeholder relationships
- Manage evolving cross-company information sharing
- Use and continually develop leadership skills and competencies
- Perform other related duties as required/assigned
Requirements
- 2-3 years experience in managing projects and championing change communication, or equivalent experience
- PMP certification preferred. Change management professional certification a plus.
- Thorough understanding of the project management process throughout the lifecycle and the ability to identify issues and take corrective action
- Ability to simplify complex information for a variety of audiences
- Be proactive with excellent verbal and written communication skills
- Solid organizational skills, including attention to detail and multitasking
- Ability to work effectively and stay connected within a fast-paced and remote environment
- Proficiency in Confluence and JIRA. Experience with project management tools (i.e., Asana, Monday, WorkFront, SmartSheet, Airtable, etc.) a plus.
APPLY HERE
by Ronald Barron | Aug 2, 2023 | Uncategorized
Job Description
Email Marketing Manager
(HubSpot)
Duration: 6+ month full time W2 contract position
Location: Remote in the US
Compensation: $50-60/hr Depending on Experience
The Sage Group’s client, the leading Food Delivery Service and more is search for a long-term contract HubSpot Email Marketing Manager. This person will be responsible for creating emails, building email lists and nurturing leads for our audience through HubSpot. They should have a firm grasp of email marketing best practice and help the Marketing team convert prospects into customers with strategic, well-targeted campaigns. This person reports into the Sr. Email Marketing Manager.
Job Function:
- The ideal candidate will be able to:
- Build a campaign in HubSpot from end to end, creating workflows, emails, active lists and more – thinking through criteria for enrollment, exit and suppression.
- Ideate and implement tests that help us improve our marketing engine.
- Analyze data, report findings and recommend future optimizations.
- Execute thorough QA for email marketing and enhance our existing QA process.
- Manage and deliver on multiple projects at the same time.
- Work cross-functionally with a wide range of stakeholders – from internal stakeholders or subject matter experts to external specialists.
Requirements:
- 2-5 years’ experience in an Email Marketing, Demand Generation, or Marketing Automation role using HubSpot and preferably another tool like Marketo, Pardot, etc.
- Workflows – a must
- Email building – a must
- Active lists
- Making tests
- Email marketing best practices including Subject line and preview text lengths, Sender name, Content length, Design/brand considerations, Device/mobile compatibility, Dark mode, Accessibility, CAN-SPAM
- HubSpot certification is a plus
APPLY HERE
