by Ronald Barron | Jan 7, 2022 | Uncategorized
Employer: Cox Automotive
So, you’ve got amazing customer care skills and a formidable technology IQ. Would you like to put both into play? Do you have the uncanny ability to cultivate relationships, solve challenges, and stand at the epicenter of every customer experience? If this is how you roll, read on.
We’re Cox Automotive, part of the Cox family of businesses, and we’re looking for a Technical Client Services Representative II to put all these talents on the table.
What You’ll Do
As a Technical Client Services Rep II, you’ll apply your tremendously helpful customer service skills over the phone. Of course, that’s not all. You’ll also:
- Solve routine customer questions relating to product usage, as well as technical support issues.
- Develop relationships with your customers and colleagues.
- Keep everyone up to date on open issues, identifying any concerns while collaborating to create best practices for your team.
- Own the customer experience. Think and act in ways that put our customers first and exceeds their expectations.
- Deliver amazing, always-on-time answers for our clients.
- Act as the single point of contact for issues, from identification through resolution as often as possible.
What’s In It For You?
You’re the kind of person who puts their heart and soul into their work every day. You leave it all on the field, and we want to be sure you feel appreciated for the MVP performance you deliver. That’s why we’re delivering the kind of benefits that make you feel amazing about what you do and the team you do it with.
- Let’s start with the most important part: a competitive compensation package with all the perks you’d expect, including a diversified 401(k) + generous company match, world-class healthcare package with plenty of options, adoption assistance, plus life and disability benefits. But we’re only getting started.
- Enjoy paid time off to volunteer, and many resources to help you live your best life, including childcare and elder care resources.
- Collaborate with smart, imaginative colleagues. Our inclusive, diverse environment allows you to be your authentic self, every day.
- Dive into ongoing learning, mentoring programs, and tuition reimbursement, designed to give you the opportunities to conquer new challenges and career potential.
- Leverage the latest leading-edge tech platforms. You’ll have the teams and tools you need to do your job well without a lot of red tape.
- Explore boundless career opportunities across a high-performing enterprise spanning diverse international industries.
Who You Are
You’re the consummate communicator, able to keep everyone on the same page without losing your place in the book. The diplomat who reflexively resolves issues, closing the loop when necessary. The chess master who thinks 5-10 moves ahead to side-step issues altogether.
You’re a master at multitasking, and you totally understand the value of relationships. In fact, you cherish them – and you find connecting with colleagues, clients, and others to be refreshingly easy. You listen, you gain clarity, and you go to work with a solid solution in mind. The customer experience is first for you, and you dig deep to ensure it’s always outstanding.
As if those weren’t enough awesome attributes, you also check the boxes on these qualifications as well:
Compensation:
- Hourly pay rate is $14.32 – 20.01/hour. The hourly rate may vary outside of the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s experience.
- Position is eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Qualifications:
- High School Diploma/GED required
- 3 years of experience in related field
Preferred Qualifications:
- Flexible to work any shift during business hours, Monday – Saturday (hours subject to change to meet business needs)
- Ability to follow up and follow through to ensure customer satisfaction
- Ability to handle and respond to multiple open issues, work independently and multi-task
- Knowledge of various computer applications including experience with business support applications such as MS Office (Word, Power Point, and Excel)
- Excellent oral and written communication skills
- Experience working in a team environment and assisting others
- Requires attention to detail and the ability to adapt to change
- Ability to type 40+ WPM and conduct troubleshooting over the phone
- Technical support experience: knowledge of computer hardware & software, and latest IT trends.
- Prior experience working in a call center
APPLY HERE
by Ronald Barron | Jan 6, 2022 | Uncategorized
Employer: InMotion Hosting
Your IT career starts here!
At InMotion Hosting, we’re here to give you more than just a job, we want you to start your career with us as a Technical Support Specialist! We’re invested in helping you grow, whether it’s through tuition and certification cost reimbursement, or our Walk-a-Day program where you can shadow a team member in another department you’re interested in.
As a Technical Support Specialist, your day will be spent working in the Linux terminal to help customers with their websites. You will be helping them with things like WordPress plugins, DNS records, cPanel accounts, and email configurations. First though, you’ll spend 5-6 weeks in paid training getting comfortable with our systems before joining your team on the floor.
Things to look forward to:
- Profit-sharing twice a year based on performance and hire date
- Medical, Dental, Vision, Disability, Life Insurance, and 401k plans
- Summer and holiday company parties
- Advancement opportunities after 90 days of employment
- Professional development opportunities- financial support and time each week
- Lunch provided weekly
- Casual dress code
- Collaborative and open environment
- A free VPS hosting account
What we’re looking for:
- Sincere desire to help customers
- Hobby level or professional experience creating or hosting websites
- Experience in a helpdesk or call center environment preferred
- Familiarity with Linux
- Working knowledge of cPanel and WordPress preferred
- Troubleshooting skills and ability to explain technical concepts simply
APPLY HERE
by Ronald Barron | Jan 6, 2022 | Uncategorized
Employer: StudySmarter UG
YOUR ROLE
As a content creator (m / f / d) Computer Studies at StudySmarter, you are responsible for creating first-class content for our website. You will become part of a young, dynamic team and support us in implementing our SEO strategy. The goal: to position StudySmarter as the # 1 EdTech startup worldwide.
Your responsibilities are:
- If you are currently studying Computer Studies, you have the opportunity to write summaries for your degree program, learn something for your studies and earn money – win-win-win
- Write search engines optimized content such as explanations of concepts in school and studies.
- As part of our content task force, you work together on many different content projects.
- Work on an exciting SEO growth project in the study & school sector.
- Work from where you want and when you want.
WHAT YOU NEED TO SUCCEED
- You have a good understanding of the requirements of different markets and cultures in the USA.
- You should have completed your AP (USA) and are currently studying Computer Studies or have been studying and have a Bachelors or, maybe you are in your 2nd Year or higher of University?
- You’re fluent in English (level C1).
- You have a background in education or tutoring. Alternatively, you have a great eye for creating learning materials that are appropriate and accessible for the target group
- You have a proactive and solution-oriented approach to problems
- Interpersonal skills and communication are among your strengths
- You work in a focused, structured manner and enjoy working at a fast pace in dynamic, ever-changing environments
- You are available for 3 or 6 months full-time or part-time.
WHY STUDYSMARTER?
- You can become part of the best German Edtech startup in a highly interesting growth phase.
- You will have a real impact on our world by changing the way we learn.
- You will work independently from day one.
- We offer you a completely flexible working schedule. Work when you want and from where you want.
- We always have new, exciting projects that you can actively work on. No day will be like the other.
- We stand for open and regular communication – even if the job is carried out remotely.
- You will develop personally and professionally.
- We are a talented, diverse team without hierarchies.
APPLY HERE
by Ronald Barron | Jan 6, 2022 | Uncategorized
Employer: REI
What’s cool about this job
- REI is committed to becoming a fully inclusive, antiracist, multicultural organization.
- To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism.
This role is remote-eligible and can be based in any state where there is an REI Store.
- In this role, you will contribute to REI’s success by providing strategic analysis that answers key business questions and provides insight that informs decisions related to REI programs and projects.
- You will support teams across the Retail Operations division and will deliver data at a level of detail that drives sound decision-making and allows for clear communication of complex analysis.
- Works on problems of diverse scope in collaboration with strategy and program owners where analysis includes mostly tangible factors.
- Shares data through clear and focused reporting. Leverages advanced visualization techniques and interactive data structure to enable action from business users.
- Demonstrates the ability to build a story with a clear problem statement, evidence-supported hypothesis, results, and recommendations.
- Delivers insights using multi-faceted descriptive and statistical analyses to influence business peers.
- Understands the value of building analytical datasets to approach solving similar analytics questions from a single platform.
- Understands technology stack and interoperability and can perform complex data queries with minimal guidance.
- Develops basic data sets to power-efficient delivery of insights, including manual data sourcing for production-grade solutions
- Drive data quality efforts in partnership with Business Intelligence, Customer Insights, Information Technology and cross-divisional stakeholder groups
- Provides actionable recommendations to inform business plans affecting new and existing programs.
- Demonstrates experience with common data issues like reliability, anomaly detection, and resolution, data governance.
Bring your passion and expertise
- Intermediate level data query, data analysis and data visualization/ communication
- Experience with extraction and manipulation (e.g. SQL) of relational data
- Experience with other statistical analysis and other modeling techniques (e.g. Python, R)
- Experience with visualization programs (Tableau preferred) including a solid understanding of preparing data and writing calculations to best analyze data.
- Microsoft office suite for communication, presentation and data analysis. Utilized Excel for analysis and report delivery
- General knowledge of the principles, theories, and best practices within analytics as well as general business practices and procedures.
- Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
APPLY HERE
by Ronald Barron | Jan 6, 2022 | Uncategorized
Employer: Codecademy
What You’ll Do
- Design and author interactive lessons, videos, articles, quizzes, and projects.
- Think pedagogically to break down technical concepts into digestible exercises
- Collaborate with Codecademy’s Curriculum team to craft learning outcomes and build a compelling learner experience.
What You’ll Need
- Strong foundation with the Linux Operating System and Linux-specific applications and configurations
- Experience using terminal commands to navigate and modify file systems
- Familiarity with writing Bash scripts to automate tasks
- A strong command of written and spoken English
What Will Make You Stand Out
- Professional experience utilizing Linux from a system administration perspective
- Experience writing educational content that reaches a wide audience in a digital format
- Experience using the Codecademy platform
**At this time, we can only accept applicants that are over the age of 18 and are currently located in one of the following states: AZ, CA, CO, CT, DE, FL, GA, IL, IN, MA, MD, ME, MI, NJ, NY, OH, OR, PA, TN, TX, UT, VA, VT, WA, and WI.**
APPLY HERE
