by Ronald Barron | Jan 10, 2022 | Uncategorized
Employer: Avaya
ABOUT AVAYA
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what’s next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.=
ABOUT THE OPPORTUNITY
The Technical Support Senior Engineer has the overall responsibility of maintaining and executing a cloud migration strategy solution with our client, cross-service teams, and third-party partners. The Technical Support Senior engineer will need to understand the adoption challenges maintaining a Unified Communication infrastructure within a Federally Certified Cloud environment.
ABOUT THE RESPONSIBILITIES
The Technical Support Senior engineer has the responsibilities for maintaining, configuration, daily operation and upgrading of Core Avaya Aura Products including System Manager, Session Manager, Communication Manager, Media Server, Application Enablement (AES), Avaya Aura Device Services, Avaya Session Border Controller Enterprise, Avaya Web Gateway, Avaya Conferencing and Avaya Presence and IX Messaging. Contact Center Products (Elite) SIP Trunks and SIP Endpoints in an FedRAMP environment.
Perform discovery of customer telephony environments for configuration and requirements gathering. Lead active deployment of Avaya Aura UC/CC systems. Develop and implement dial plans, dial plan migration in session manager and communications manager, call routing plan, vectors, VDN’s, IVR scripts. Use Provision to export, modify and import dial plans. Configure voice gateways. Configure and Implement internal CA certificates throughout the applications deployed for the customer. Troubleshoot L2/3 level incidents on core AVAYA products. Participate in P1/P2 escalation calls and provide customer timely updates. Open tickets and manage escalations with AVAYA and/or other manufacturers if necessary.
ABOUT THE REQUIREMENTS
EXPERIENCE
- Avaya Professional Design Specialist (APDS)
- Avaya Certified Implementation Specialist (ACIS)
- Avaya Certified Support Specialist (ACSS)
- Avaya Certified Solutions Architect (ACSA)
SKILLS & COMPETENCIES
- Excellent analytical skills
- Strong interpersonal skills and extremely resourceful
- Accountable and dependable
ADDITIONAL INFORMATION
- Full Time
- Opportunity to work remotely
- Limited customer in person meetings.
- US Citizen
- Meet the personnel security requirements and undergo background checks as defined by FedRAMP
- FedRAMP Moderate baseline, the FedRAMP+ CEs related to personnel security, and DoD personnel security policies.
- Availability to work Night and Weekends
EDUCATION/QUALIFICATION
- Minimum 5 years minimum UC/CC Engineer experience, or combination of a Bachelor’s degree in telecommunications, computer science or related field PLUS at least 2 years UC Engineer experience. Proven expertise with System Manager, Session Manager, Communication Manager. 5+ years hands-on leadership of voice projects and teams related to Avaya Aura UC/CC deployments. 2+ years Avaya Aura System Manager 7.x., Avaya Aura Session Manager 7.x, Avaya Aura Communications Manager and CC Elite 7.x, and Avaya Aura Media Server 7.x. 3+ years Avaya Voice Gateways include G650, G450 and G430. 3+ years voice protocols such MGCP, H323, SIP, SIP Trunks, 3+ years complex dial plan configuration in Session Manager and Communication Manager, 3+ years call handler, auto-attendants and attendant console, 3+ years ProVision configuration tools for adding and updating configuration.
EXPERIENCE
- 5 – 6 years of experience and a Bachelor degree or equivalent, or 4 years of experience and a Master degree or equivalent
EDUCATION
- Bachelor degree or equivalent experience
- Master degree or equivalent experience
APPLY HERE
by Ronald Barron | Jan 7, 2022 | Uncategorized
Employer: Stitch Fix
ABOUT THE TEAM
- The Algorithm Enablement team at Stitch Fix is a highly impactful group of data platform engineers who develop some of the most mission critical infrastructure at Stitch Fix.
- The team owns our API strategy, execution as well as systems and platforms to help unlock critical algorithmic capabilities.
- In addition we also invest in high-leverage, self-service platforms and tools to facilitate scalable research & development for our data scientists.
- We are driven by the elegance of beautiful abstractions that scale and age well, and by helping our colleagues run production algorithms with less friction, which ultimately increases the velocity at which the business can progress.
ABOUT THE ROLE
- You’ll help guide the team through developing, scaling and operating a highly diverse set of critical systems
- You’ll help us to define long term platform technical strategy, especially focused on scalable, resilient architecture
- You’ll create a culture that attracts, develops and retains amazing talent
- You’ll collaborate and partner with other Directors across all functions of our business. You will represent our team in highly visible and important company wide initiatives
- You will have autonomy to help shape the future of Algorithm Enablement at Stitch Fix by bringing your ideas on improving and codifying what we do and how we do it
YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…
- Collaborate with different teams of data scientists, engineers and business partners to solve distributed systems and business problems in a scalable way
- Join a team that has very high visibility across the organization
- Share ideas and direct the team’s investment in impactful directions
- Contribute to a culture of technical collaboration and scalable resilient systems
- Pioneering our way through real-time interactive recommendation systems that actively learn your style.
WE GET EXCITED ABOUT CANDIDATES WHO HAVE
- Strong experience in building out scalable distributed and production systems, specifically around personalization and recommendations systems.
- Exceptional technical acumen
- Experience working autonomously and taking ownership of projects.
- Ability to think globally, devising and building solutions that meet many needs and prioritize business impact
- Strong cross-functional communication skills that help simplify and move complex problems forward with business partners
YOU’LL LOVE WORKING AT STITCH FIX BECAUSE
- We are a group of bright, kind and goal oriented people. You can be your authentic self here, and are empowered to encourage others to do the same!
- We are a successful, fast-growing company at the forefront of tech and fashion, redefining retail for the next generation
- We are a technologically and data-driven business
- We are committed to our clients and connected through our vision of Transforming the way people find what they love
- We love solving problems, thinking creatively and trying new things
- We believe in autonomy & taking initiative
- We are challenged, developed and have meaningful impact
- We take what we do seriously. We don’t take ourselves seriously
- We have a smart, experienced leadership team that wants to do it right & is open to new ideas
- We offer competitive compensation packages and comprehensive health benefits
- You will be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every day
APPLY HERE
by Ronald Barron | Jan 7, 2022 | Uncategorized
Employer: Vituity
At Vituity, We Combine Knowledge+Humanity
If you want to be part of changing healthcare to better serve patients, you are in the right place. Vituity brings together a committed team of clinicians and business professionals to care for patients with acute medical conditions, making a big difference in the lives of our 6.5 million patients nationwide. If you want to work with a diverse group of people who are tackling some of the healthcare industry’s most challenging situations from the inside, look no further. As a Vitan, you’ll work with health systems and providers nationwide to develop and implement innovative solutions. With nearly 50 years leading change, you’ll join a team of individuals dedicated to our culture of caring.
The Impact You’ll Make
In this role, you will build system functionality, capability and connectivity between departments. You will be the primary liaison with strategic system owners, end users and IT for supported systems. You will establish functional business requirements of the system configurations, reports and interface design, integrations with other systems, modifications and monitoring. This role leads system data integrity and drives user acceptance testing for enhancements and upgrades, and is responsible for end user set-up, maintenance and audit of role-based security. You will identify and implement opportunities for automation, validation and self-service to improve efficiency and data integrity of HR system processes. You will act as the systems product manager to review, propose, and implement quarterly vendor updates for HR cloud systems.
Additional responsibilities include, but not limited to:
- Analyze company needs, gather functional requirements, and work with vendor(s) and/or internal team to design systems and tools.
- Recommend and plan for improvements, enhancements, and new applications to the system.
- Implement, test and maintain Oracle Cloud HRIS systems and related policies and procedures designed to obtain, record and process employee information.
- Maintain, develop and revise all manuals, tables, code lists, user test scripts and documentation related to Oracle Cloud HRIS systems.
- Design and build forms, workflows and reports within the system for functional end users.
- Participate in the development and delivery of training to a multilevel end-user population on system use and related human capital best practices.
- Deep dive for specific scenarios and develop appropriate actions/responses. Validate system configurations, changes and results, front-end to back-end.
- Review vendor release notes for quarterly updates and summarize it for the business users and management. Support the Director HRIS and assigned project manager to implement the updates working with the Change Management and IT teams, where required.
- Drive functional data conversion activities for system implementation, including data analysis, cleansing and mapping.
- Maintain a high degree of data integrity, ease of acquisition, granular and aggregated visibility.
- Initiate data cleansing, acquisition, manipulation, standardization, and governance.
- Understand current HR data business functionality and author business requirements, mapping specs, and data models.
- Provide subject matter expertise and accurately interpret, counsel, communicate, and educate business on importance of clean data.
- Create template with all data elements required and teach HRIS users how to accurately perform and validate data entry.
- Conduct regular audits to ensure data remains clean after initial cleansing.
- Mentor junior systems administrator(s) for systems knowledge and configurations, and provide support where required.
What You Will Bring
We’d love to hear from candidates with:
Required Experience and Competencies:
- 8 years of HR systems implementation and administration/support experience.
- Experience building and administrating Oracle HCM or similar Cloud HRIS systems with at least two full lifecycle implementations and managing vendor quarterly updates.
- 8 years of Data Analysis and Reporting experience, preferably in the HR Systems/Department.
- 2 years of working as a Systems Administration lead, managing small projects and mentoring junior team members.
- Bachelor’s degree in Information Systems Management, Business Administration, Human Resources, or related field.
Preferred Talent Assets:
- Experience working in healthcare industry.
APPLY HERE
by Ronald Barron | Jan 7, 2022 | Uncategorized
Employer: Array.com
Array is revolutionizing how businesses leverage and enhance consumer data. Our platform enables innovative companies and developers to seamlessly integrate credit and identity data into their apps, websites or workflows. As a remote-first company, we’re focused on providing opportunities for autonomous individuals to have high levels of impact at the forefront of the fintech space. Continuous improvement, experimentation, and a clear mission stretch us individually and together in service of delivering the best products for our clients and users.
We are seeking experienced, results-driven, and passionate engineers to join our infrastructure project team. Our ideal candidate is a self-starter and has excellent communication skills. Our collaborative environment relies heavily on innovation, technical savvy, and problem-solving skills. This is a full-time remote position within the US. As our newest SRE Engineer, you’ll be a major contributor to the company’s success. You’ll work with teams across the organization to build and maintain monitor-able, performant, reliable and highly-scalable software systems. Your technical contributions will help protect dozens of brands, facilitate continuous delivery, support our SLA for high-traffic websites and mobile applications in the credit score and reporting industry.
Responsibilities:
- Evangelize best practices for building and operating highly reliable systems.
- Consult in system design to meet reliability and capacity requirements
- Constantly optimizing performance and reliability
- Support application deployments, building new systems and upgrading and patching existing ones through DevOps methodologies.
- Automate infrastructure and configuration management.
- Conduct timely post-mortems of production infrastructure incidents.
- Assist with all aspects of operational security and PCI compliance.
- Seek out potential threats to security and reliability and advocate solutions
Job Requirements:
- Passion for reliable, scalable, observable software with strong sense of ownership.
- 5+ years experience developing and monitoring mission-critical systems.
- Hands on experience with Docker and docker-compose.
- Proficiency working with and understanding a containerized development workflow
- Strong background in Linux/UNIX administration (e.g. RedHat/CentOS 7/Alpine Linux).
- Experience with configuration management tools like Ansible.
- Experience with Infrastructure as Code (IaC) tools like Packer and Terraform.
- Experience in deploying large scale Docker based environments with OpenShift or Kubernetes, or similar product.
- Experience with languages like Bash, Python, or Node.js.
- Experience implementing Application clustering / load balancing concepts and technologies
- Experience using devops tooling/modules with VMware vSphere’s API.
- Proficiency administering a CI/CD pipeline (we use Gitlab).
- Proficiency with networking fundamentals, diagnostic, troubleshooting, etc.
- Proficient in using command line tools to quickly triage and fix production issues.
- Understanding of protocols/technologies like HTTP, SSL, LDAP, SQL, HTML, XML
Nice to have:
- Experience implementing CI/CD Blue/Green Deployments using Gitlab CI/CD • You’re a wizard with Terraform
- Project Atomic (Red Hat and Fedora atomic host)
- Build and maintain data stores with PostgreSQL
- Implement Keepalived / Linux HA in a scalable environment
- In-depth knowledge of distributed computing and data systems, multi-region presence, high traffic websites.
- In-depth knowledge of immutable infrastructure, compostable infrastructure, and/or serverless computing.
APPLY HERE
by Ronald Barron | Jan 7, 2022 | Uncategorized
Employer: Avaya
ABOUT THE OPPORTUNITY
The Technical Support Senior Engineer has the overall responsibility of maintaining and executing a cloud migration strategy solution with our client, cross-service teams, and third-party partners. The Technical Support Senior engineer will need to understand the adoption challenges maintaining a Unified Communication infrastructure within a Federally Certified Cloud environment.
ABOUT THE RESPONSIBILITIES
The Technical Support Senior engineer has the responsibilities for maintaining, configuration, daily operation and upgrading of Core Avaya Aura Products including System Manager, Session Manager, Communication Manager, Media Server, Application Enablement (AES), Avaya Aura Device Services, Avaya Session Border Controller Enterprise, Avaya Web Gateway, Avaya Conferencing and Avaya Presence and IX Messaging. Contact Center Products (Elite) SIP Trunks and SIP Endpoints in an FedRAMP environment.
Perform discovery of customer telephony environments for configuration and requirements gathering. Lead active deployment of Avaya Aura UC/CC systems. Develop and implement dial plans, dial plan migration in session manager and communications manager, call routing plan, vectors, VDN’s, IVR scripts. Use Provision to export, modify and import dial plans. Configure voice gateways. Configure and Implement internal CA certificates throughout the applications deployed for the customer. Troubleshoot L2/3 level incidents on core AVAYA products. Participate in P1/P2 escalation calls and provide customer timely updates. Open tickets and manage escalations with AVAYA and/or other manufacturers if necessary.
ABOUT THE REQUIREMENTS
EXPERIENCE
- Avaya Professional Design Specialist (APDS)
- Avaya Certified Implementation Specialist (ACIS)
- Avaya Certified Support Specialist (ACSS)
- Avaya Certified Solutions Architect (ACSA)
SKILLS & COMPETENCIES
- Excellent analytical skills
- Strong interpersonal skills and extremely resourceful
- Accountable and dependable
ADDITIONAL INFORMATION
- Full Time
- Opportunity to work remotely
- Limited customer in person meetings.
- US Citizen
- Meet the personnel security requirements and undergo background checks as defined by FedRAMP
- FedRAMP Moderate baseline, the FedRAMP+ CEs related to personnel security, and DoD personnel security policies.
- Availability to work Night and Weekends
EDUCATION/QUALIFICATION
- Minimum 5 years minimum UC/CC Engineer experience, or combination of a Bachelor’s degree in telecommunications, computer science or related field PLUS at least 2 years UC Engineer experience. Proven expertise with System Manager, Session Manager, Communication Manager. 5+ years hands-on leadership of voice projects and teams related to Avaya Aura UC/CC deployments. 2+ years Avaya Aura System Manager 7.x., Avaya Aura Session Manager 7.x, Avaya Aura Communications Manager and CC Elite 7.x, and Avaya Aura Media Server 7.x. 3+ years Avaya Voice Gateways include G650, G450 and G430. 3+ years voice protocols such MGCP, H323, SIP, SIP Trunks, 3+ years complex dial plan configuration in Session Manager and Communication Manager, 3+ years call handler, auto-attendants and attendant console, 3+ years ProVision configuration tools for adding and updating configuration.
EXPERIENCE
- 5 – 6 years of experience and a Bachelor degree or equivalent, or 4 years of experience and a Master degree or equivalent
EDUCATION
- Bachelor degree or equivalent experience
- Master degree or equivalent experience
APPLY HERE
