by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
Technical Enablement Manager, Revenue
Location: Remote
Who we are
Recharge is the leader in powering physical subscriptions, making it one of the most important ecommerce engines. Recharge powers over 50M subscriptions worldwide and has processed more than 10B in transactions. More than 15K brands such as Verve Coffee Roasters, Bokksu, Who Gives A Crap, Billie, and Bite Toothpaste Bits rely on Recharge daily to grow their businesses and delight their customers.
Recharge’s mission is to enable brands and merchants to form strong, lasting relationships with their customers through recurring purchases. As merchants seek ways to drive more direct sales and distribution through their channels and move away from a reliance on traditional online marketing strategies, Recharge has made it possible to grow businesses with seamless, recurring customer transactions.
Bootstrapped until 2020, Recharge is valued at over 2.1B dollars and is a double unicorn with a total raise of 277M dollars. Join us as we work with our merchants to define the future of ecommerce.
Overview
As a Technical Enablement Manager, you will play a key role within the Revenue team at Recharge, working closely with leadership across technical and business facing teams as we accelerate our go-to-market strategy.
In this individual contributor role you will be responsible for leading and managing technical learning programs for Account Managers, Sellers, and Partnership Managers across the pre-sales, post-sales, and renewal process.
An ideal candidate will have industry experience in eCommerce, a solutions focused approach to technical enablement, and previous enablement experience. Come prepared to act as a key player of the Revenue Organization — rolling up your sleeves and getting things done.
What you will do
- Live by and champion all four of Recharge’s core values (#ownership, #empathy, #day-one, and #humility)
- Review feature outlines and product documentation in order to write and deliver training, catering to audiences with varying levels of technical knowledge
- Work closely with Product Marketing and Product Support to understand product positioning and messaging to ensure that each GTM team receives technical enablement prior to new releases
- Work with Subject Matter Experts to maintain and update existing content
- Deliver written, live, and recorded trainings leveraging content developed by or with the Revenue Enablement team
- Take a solutions focused approach, thinking through how each new release ladders up to and can be positioned in the context of our merchants’ goals and market trends
- Gather feedback and measure KPIs in order to track engagement and adapt technical training to audience needs
What you’ll bring:
- 5+ years of relevant industry experience (including eCommerce, payments, and adjacent industries), 3+ years in a solutions focused role, experience in technical enablement, strategic account management, or sales engineering preferred
- Experience reading and distilling technical documentation into accessible content for customer facing teams
- Knowledge of RESTful APIs, JavaScript, and SDK operations is preferred
- Engaging presentation and communication skills
- Project Management skills to help manage multiple projects from start to finish
- Experience working cross-functionally to build successful content and training and can provide examples
- An appreciation for a fast-paced, dynamic environment and can balance setting strategic priorities with high-quality, tactical execution
- Proven ability to work independently with a make it happen attitude, able to operate and execute in areas of uncertainty and ambiguity, problem solver and quick learner
APPLY HERE
by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
SEO Strategist – Work from Home
Location WFH, United States of America
Job Id 329814
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
SEO Strategist (Lead Marketing Manager)
The SEO Strategist is responsible for developing and executing comprehensive SEO campaigns to enhance the online visibility and search engine rankings of our brand websites. This role requires a deep understanding of search engine optimization techniques, audience targeting, and digital performance analysis. The SEO Strategist will collaborate closely with key stakeholders to ensure the success of our website’s SEO efforts.
This is a pivotal role that will engage in close collaboration with various cross-functional teams, including marketing managers, content creators, web designers, web developers, the brand team, and more, to collectively drive and amplify organic traffic growth. Proficiency with SEO tools, Google Analytics, and other relevant platforms is essential. The SEO Strategist will play a vital role in shaping the online presence of our services through effective SEO strategies.
The Main Responsibilities
- Develop and implement effective SEO strategies to increase the visibility of our brand websites.
- Conduct thorough keyword research and analysis to identify high-potential keywords for optimization.
- Collaborate with content teams to optimize website content, ensuring it aligns with SEO best practices and targets relevant keywords.
- Perform comprehensive competitor SEO analysis to identify industry trends, benchmark our performance, and uncover opportunities for enhancing our website’s search engine visibility and rankings.
- Conduct thorough content and keyword gap analyses to identify opportunities for creating relevant content and optimizing keywords, contributing to improved search rankings and organic traffic.
- Conduct in-depth SEO technical audits to assess website health, identify technical issues affecting search performance, and provide actionable recommendations for optimization.
- Identify opportunities for on-page and off-page optimization to improve search engine rankings.
- Collaborate closely with content, social media, marketing managers and regional marketing managers to ensure seamless alignment of SEO strategies with overall marketing initiatives and campaigns.
- Stay up-to-date with industry trends and algorithm updates to adjust strategies accordingly.
- Monitor and analyze website performance using tools like Google Analytics to assess the impact of SEO efforts.
- Create and manage link-building campaigns to improve domain authority and search engine rankings.
- Implement and refine local SEO strategies to enhance visibility within specific geographic areas, driving increased online presence and engagement on a regional level.
- Manage and optimize local listings to ensure accurate and consistent information across online directories, enhancing local search visibility and user experience.
- Collaborate with web developers to implement technical SEO enhancements, such as site speed optimization and schema markup.
- Establish and manage ranking and traffic alerts to promptly identify and report potential SEO issues, enabling timely resolution and optimization efforts.
- Provide regular reports on SEO performance, highlighting key metrics and insights to stakeholders.
- Take a proactive role in educating and advocating for SEO best practices within the organization, fostering a culture of SEO awareness and alignment across teams.
- Continuously refine and optimize SEO strategies based on data-driven insights
What We Look For in a Candidate
Required
- Bachelor’s degree or equivalent education and experience.
- Minimum of 5 years of experience in SEO strategy and implementation.
- Proven track record of driving organic search growth and improving search engine rankings.
- Strong analytical skills, capable of interpreting data to inform SEO decisions.
- Knowledgeable in HTML, CSS, and JavaScript.
- Experience with various content management systems (CMS), highlighting the capability to effectively manage and optimize website content for SEO purposes.
- Substantial experience in local search optimization, along with a demonstrated track record of successfully enhancing local SEO performance and visibility.
- Demonstrate the ability to effectively manage multiple SEO projects, prioritize tasks, and consistently meet deadlines in a dynamic and fast-paced environment.
- Experience collaborating internal cross functional teams and with third-party agencies to effectively coordinate and achieve SEO goals through strategic partnerships.
- Proficiency in using regular and enterprise SEO tools and platforms.
- Excellent written and verbal communication skills, including the ability to communicate effectively with cross-functional teams and senior leadership.
Preferred
- Master’s Degree
- Previous experience in the telecom or technology industry.
- Experience in-house SEO settings, showcasing the ability to drive successful SEO strategies within an organizational setting.
- Experience with forecasting SEO outcomes and setting performance benchmarks.
- Familiarity with brand marketing principles.
APPLY HERE
by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
Director of UX and Product Design
locations: USA Remote
time type: Full time
job requisition id: R10077
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!
This is an exciting time for Credit Acceptance, as we transform the way that we work to drive big innovation in the auto financing industry. As Director of UX and Product Design, you will be an integral member driving this transformation. You will work on complex initiatives at the intersection of finance and technology, developing experiences that change peoples’ lives.
The Director of UX and Product Design plays a pivotal role in driving innovation, cultivating a talented team of designers, and establishing an effective Information Architecture and Information Design to ensure our products are user-friendly, aesthetically pleasing, and aligned with our business objectives.
Outcomes and Activities:
- This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
- Lead and manage the product design team: recruit, hire, guide, coach, mentor, and foster a collaborative and creative environment that cultivates talent.
- Develop and execute the overall design strategy, incorporating user research, market trends, and business goals to create compelling product experiences.
- Collaborate closely with cross-functional teams, including product management, engineering, marketing, to ensure seamless integration of design throughout the product development lifecycle.
- Drive the development of intuitive and visually stunning user interfaces, interaction patterns, and information architectures across multiple platforms.
- Establish and maintain a design system, design standards and guidelines, ensuring consistency and coherence across products and platforms.
- Conduct regular design reviews and provide constructive feedback to elevate the quality of design deliverables.
- Advocate for user-centered design principles, championing user research and usability testing to inform design decisions and drive product improvements.
- Present research findings, design concepts, and recommendations to stakeholders, including executive leadership.
Competencies:
- Customer-Centric: Fully understands and embraces the customer perspective and stays focused on desired outcomes to achieve product-market fit. Displays empathy and approaches problems from a customer’s mindset before providing solutions. Deeply experienced in human centered design, design thinking and jobs to be done.
- Business-Focused: Adept at balancing user-centric design for exceptional user experiences and business realities such as technical feasibility, resource allocation, and time-to-market. Utilizes a hypothesis-based experimentation mindset, iterates and tests hypotheses regularly and champions high impact outcomes.
- Technology-Driven: Leverages the best modern technologies to imagine, build and deliver revolutionary results. Collaborates effectively with product and technical teams to deliver amazing products to market efficiently with quality. Deeply understands end-to-end user journey and how changes impact the enterprise and applications.
- Transformational Leader: Communicates, partners and influences across teams to deliver winning product experiences and outcomes. Serves as the visionary to set vision and direction across teams. Creates deep partnerships and trust through transparency and inspires partners to collaborate and win together. Embraces change and guides others in managing the impact of change.
Requirements:
- College degree in Design, Human-Computer Interaction, a related discipline, or recent equivalent experience in a related field.
- Minimum 15+ years of experience as a Product Designer or Head of Product Design.
- Extensive experience in product design, with a strong portfolio showcasing your expertise in creating exceptional user experiences across various platforms.
- Proven track record of leading and managing design teams, with the ability to inspire, mentor, and develop talent.
- Deep understanding of user-centered design principles, information architecture, and interaction design.
- Strong strategic thinking and problem-solving skills, with the ability to balance user needs, business objectives, and technical constraints.
- Excellent communication and presentation skills, with ability to articulate design concepts and advocate for design decisions to stakeholders at all levels.
- Organized self-starter who develops plans and has ability to perform with minimal supervision in a team environment.
- Experience working according to Agile principles, sprint-based approaches and collaborating with cross-functional teams.
- Excellent leadership and persuasion skills and the ability to lead through influence without direct authority.
- Experience interacting with people at all levels of an organization, including Executive Management.
- Proficiency with design, collaboration, product management and user analytic tools.
- Passion for innovation, staying current with industry trends and emerging design practices, and applying them, where it makes sense, to create exceptional products.
- Ability to travel 0-15% of the time.
Preferred:
- Experience and understanding of consumer auto buying journey.
- Fintech apply, contract, and servicing of loans.
APPLY HERE
by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
Title: Manager, UX Design
Location: Remote – US
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
Recent awards we’ve won include:
Great Place To Work Certified 2023
Best Place to Work by Built In 2023
Financial Times The Americas’ Fastest Growing Companies 2023
Deloitte Fast 500 Companies
IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners
We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.
About the role:
Samsara is seeking a User Experience Manager to join our Digital Marketing team with a proven track record of developing compelling and engaging digital experiences for customers. Your focus will be on ensuring that each touchpoint of the customer journey reinforces the value of Samsara and drives demand to fuel our next stage of growth.
As a key member of our growing Digital Marketing team, you will own the UX strategy and be responsible for helping to evolve Samsara.com into a best-in-class digital destination for professionals in the Connected Operations space. This is a highly collaborative role that requires building strong relationships across the marketing team and with leaders from Sales, Customer Success, Product, People Ops, and more to obtain shared success.
This role can be office-based or fully remote in the US.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
Click here to learn about what we value at Samsara.
In this role, you will:
- Use data to create a strategy that enhances the user experience on Samsara.com for customers and prospects across our key buyer personas
- Create wireframes, storyboards, sitemaps and screen flows to conceptualize designs and accurately convey project plans and end-to-end user experiences
- Conduct usability testing to gather feedback on website ease of use and satisfaction; manage read-outs of research results to key stakeholders
- Partner closely with our Design and Growth Engineering teams to bring tested interfaces and aesthetics – from layout menus to colors and fonts – to life
- Analyze conversion data to examine high traffic web pages and determine why certain webpages perform better with a focus on continuous improvement and experimentation opportunities
- Conduct ongoing competitor analysis
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new officesHire, develop and lead an inclusive, engaged, and high performing team
Minimum requirements for the role:
- 5+ years of experience in UX / UX Design
- An inspiring portfolio demonstrating end-to-end, user-centered design solutions
- A growth mindset with demonstrated strong business judgment and decision-making skills
- The ability to identify, prioritize, and articulate highest impact initiatives
- Strong analytical skills with experience interpreting test results, drawing conclusions, and putting them into action
- Proven ability to influence technical teams, business partners, leadership, and vendors
- Excellent written/verbal communication, brainstorming, and presentation skills
- Strong experience working with design tools to create comprehensive high-fidelity solutions and specifications that enforce consistency, usability and accessibility
An ideal candidate also has:
- Expert level understanding of graphic design, web technologies, and wireframing tools such as Figma, UXPin or Adobe XD
- A solid grasp of design programs and tools
- A basic understanding of languages like HTML, CSS and JavaScript
APPLY HERE
by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
Senior Manager, IT Infrastructure
Location: Remote
Our mission is to make healthcare right. Together. We are a value-driven healthcare company committed to providing personalized care to aging and underserved populations. We do this by aligning stakeholders across the healthcare ecosystem. Together, we can improve consumer experience, optimize clinical outcomes, and reduce total cost of care.
What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.
If you share our passion for changing healthcare so all people can live healthy, brighter lives apply to join our team.
SCOPE OF ROLE
As the Senior Manager for the Infrastructure team, you will be responsible for leading a talented group of engineers to ensure the highest levels of reliability, security, performance and availability of the IT Infrastructure. You will act as the point person for initiatives across the organization by managing and hiring for Infrastructure, Cloud Engineering, Networking, and Operations teams, building roadmaps and setting priority, managing work and tickets, evaluating spend in Azure, assist team members in removing roadblocks as they come up, and periodically providing senior management with an overview of performance and initiatives.
ROLE RESPONSIBILITIES
- Lead, mentor, and coach a team of Engineers managing cloud infrastructure, networking and operations. Promote career development and manage the performance of the team.
- Set Azure architectural standards for our environment, design automation for Azure infrastructure (Infrastructure as Code), work closely with our technology partners to design best in class Azure system implementations and ensure adherence to SOC2 compliance.
- Tier 1, 2, and 3 support for company-wide applications, infrastructure systems and services. Including but not limited to Windows Servers, WAF Analytics tools, Azure AD, AVD, Zscaler, Terraform, security, telephony, and faxing solutions.
- Oversee and manage production systems including backups, performance tuning, fault resolution, capacity planning and root-cause analysis across multiple sites, platforms & operating systems. Coordinate and execute after-hours maintenance activities.
- Lead security efforts with application teams to ensure infrastructure is secure and meets the business needs.
- Establish industry best practices that are right sized for the Bright organization to manage risk, meet business needs and deliver services and solutions successfully.
- Create a high degree of satisfaction and efficiency in the developer experience; ensure that levels of automation, innovation, training, and feedback serve the needs of the developers.
- Define SLAs for infrastructure and operations and ensure adherence to defined metrics.
- Ensure disaster recovery plans are in place, updated as needed due to business, environmental or regulatory changes and are exercised as defined.
EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE
- Bachelor’s degree in Computer Science or equivalent experience required
- 7+ years of experience implementing and managing large scale cloud and/or on-premise infrastructures required
- 3+ years of experience managing a team of Infrastructure Engineers required
- 3+ years of experience managing a Service Desk team required
- 3+ years of experience with Azure or Azure Solutions required
- 5+ years of experience with Windows Server management and support required
- 3+ years of experience with mergers & acquisitions, including migration and integration of disparate systems
- 3+ years of experience supporting custom software development, including experience in driving SDLC and CI/CD efficiencies.
- 3+ years of experience securing and supporting SOC2 and HIPAA compliant infrastructure
- Strong experience with scripting (Powershell, Perl, Python etc)
- Good understanding of Terraform
- Demonstrated ability to take ownership and manage technical projects, including identification of project scope, requirements, deliverables, and coordination of project design and implementation activities
PROFESSIONAL COMPETENCIES
- Ability to manage team members to help resolve issues
- Strong mentoring abilities
- Creative thinker and passionate about innovating and pushing the engineering teams forward
- Team player and an adept problem solver
- Demonstrates effective listening and concise, clear verbal and written communication
- Excellent interpersonal skills that inspire and build trust resulting in effective working relationships
- Keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture
- Effectively influences IT senior leaders and business leaders on industry trends and emerging technologies
- Challenge the status quo in support of the technology direction
- Ability to rapidly adapt and respond to changes in environment and priorities.
LICENSURES AND CERTIFICATIONS
- Project Management (PMP), Governance & Service Management (ITIL, COBIT), Enterprise Architecture (TOGAF), MCSE, or VCP certifications a plus (MCSE/VCP/VCAP/CCNA/CCNP, etc.)
WORK ENVIRONMENT
- This is a remote position. Some travel may be required.
APPLY HERE
