by Ronald Barron | Oct 11, 2022 | Uncategorized
Job Description
Growth Specialist (Content & CRM)
Remote /
Marketing – Marketing /
Full-time: Remote
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Our Futures Business is looking for a Growth Specialist (Content & CRM). This is perfect for someone who has experience writing long and short form content on the crypto industry. More specifically, the derivatives and trading products. You’ll be responsible for educating our users on our products, making it easier for them to understand.
Responsibilities:
- Understand crypto derivatives market trends and Binance-offered products.
- Develop a keen sense of which topics are the most relevant to the users and proactively create creative content based on existing market trends.
- Develop product line growth strategies in a timely manner mainly through content and CRM channels.
- Write, review, and publish polished content in different formats (articles, infographics, reports) tailored to different objectives and audiences.
- Collaborate with different teams to develop content needed to push certain product or market needs.
- Plan, and execute CRM strategies to understand and measure all stages of customer funnels from acquisition to engagement and retention.
- Support user lifecycle management focusing on user base segmentation and targeting.
- Provide reporting on a regular basis and measure results of all initiatives.
Requirements
- Strong understanding of financial markets, crypto derivative products and market research.
- Effective communication skills, including interpersonal, verbal, and written across various mediums and formats.
- Exceptional English writing skills, able to convey complex ideas in digestible formats.
- Ability to learn and adapt to new tools to assist your daily work.
- Strong background in customer acquisition, retention, re-engagement strategies is a plus.
Soft Skills:
- Flexibility and the ability to collaborate effectively with other teams to build consensus, gain influence or push initiatives.
- Fluent in both English & Mandarin (written and spoken) is a plus.
- Ability to adapt, solve problems proactively and get things done.
Working at Binance
- Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
- Fast moving, challenging and unique business problems
- International work environment and flat organisation
- Great career development opportunities in a growing company
- Possibility for relocation and international transfers mid-career
- Competitive salary
- Flexible working hours, Casual work attire
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
APPLY HERE
by Ronald Barron | Oct 11, 2022 | Uncategorized
Job Description
Product Designer
UrbanBound
Remote
Full Time
UrbanBound is looking for smart, motivated, passionate team players to join our growing team of technologists revolutionizing the relocation industry. We believe that through innovative technology and superior support, we can turn a stressful, confusing, and overwhelming process into a predictable and manageable experience that exceeds our client’s needs.
UrbanBound is the leading provider of relocation management software. Our fast-paced team builds smart software to help HR and mobility professionals manage and track relocation benefits while offering employees a proven, self-guided process to relocate for their job. Our bold vision for the future of relocation challenges the way the industry has worked for decades, and we’re gaining significant traction as a result. Organizations ranging from the fastest-growing companies in the world to the Fortune 500, view UrbanBound as a critical component for their workforce attraction and retention strategy.
We’re building an inclusive workplace that offers top performers from all backgrounds the opportunity to collaborate and grow their careers. Learn more about our history, our core values, and what it’s like to be UB: http://urbanbound.com/careers
What we are looking for:
You’re innately curious; you’re driven to understand, learn, and solve problems every day. You may not have the answers right away, and that’s OK; what matters is getting in and figuring it out. We’re looking for a person who wants to make an impact; who will challenge the status quo; who is not afraid to fail; and who will continue to drive forward until the solution is in place.
- Work with the product management team to understand the goals of both the business and our users to design innovative, user-friendly solutions for our existing software products;
- Create wireframes based on product requirements, or with direction from the product team, that display well-reasoned system and process design rationale;
- Iterate on concepts based on feedback from technology, internal stakeholders, and test participants to identify the best solution to take to market;
- Build prototypes to help with design exploration;
- Produce high-fidelity mockups that will help the business and the engineering team fully understand the design solution;
- Write clear, concise, friendly UI copy that helps the user successfully navigate the workflow;
- Collaborate with the engineering team to ensure your designs are properly understood and implemented (both from a visual and interaction perspective).
- Organize and participate in design team UX practices including but not limited to working with personas, evaluating user behavior to inform your work, and conducting usability testing;
- Work within and contribute to an existing component library of design elements and patterns.
Qualifications:
- 3+ years of experience building web-based products;
- Demonstrable success working with cross-functional teams to deliver results on time with limited direction;
- Ability to thrive in a high paced, agile environment;
- Familiarity with the challenges faced by modern web applications, and the array of solutions to those problems;
- Enjoy working with people in engineering, product development, sales, marketing, and customer support;
- Strong creative problem solving and communication skills;
- Effective writing skills;
- Demonstrated experience participating in UX best practices such as user research and testing, and working with personas;
- Demonstrated ability to explain the design decisions you’ve made, and how best practices inform your solution;
- Proficiency with Adobe Illustrator;
- Experience with Figma and Invision, or comparable prototyping tools;
We provide:
- A collaborative work environment where you will make decisions daily that positively impact the business.
- A competitive salary and benefits that include pre-tax commuter benefit, 401K, discounted membership to Chicago office building’s gym, and competitive health, dental and vision coverage.
- A work-life balance where family and health come first. Need to take a break? No problem. We have an open vacation policy, as we want everybody to feel well-rested, energetic, and ready to seize the day.
- Company-wide celebrations; game night is a regular occurrence at UrbanBound as is wine night, book club, and sporting events. From trolley rides to boat tours to Whirlyball outings when we meet our quarterly goals, everyone celebrates!
When applying, please include links to your portfolio of work or a github account, blog, etc. where we can learn more about you and your work.
APPLY HERE
by Ronald Barron | Oct 11, 2022 | Uncategorized
Job Description
User Experience Designer (Remote)
Location: Remote
Our Mission is to Make Healthcare Right. Together. Built upon the belief that by connecting and aligning the best local resources in healthcare delivery with the financing of care, we can deliver a superior consumer experience, lower costs, and optimized clinical outcomes.
What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.
If you share our passion for changing healthcare so all people can live healthy, brighter lives apply to join our team.
SCOPE OF ROLE
DocSquad, the Bright Health Group telehealth platform, is looking for an exceptional designer to join our growing User Experience team. As a User Experience Designer, you are a key contributor in the planning and execution of the DocSquad human-centered experiences. You collaborate with your fellow designers, the design strategy and research team, and the Director of UX Design at DocSquad. You expertly craft digital experiences leveraging extensive knowledge of interaction design, visual design, and/or content design.
In this role, you will apply your passion for the brand, craft, and design fidelity to create innovative end-to-end experiences.
As an Experience Designer, you will:
- Collaborate with a team of designers in creating visions, forging concepts, and crafting the journey that will take our native mobile and web-based experiences to the next level.
- Work on multiple designs/projects at one time, using strong communication skills to manage time and expectations appropriately with a demonstrated ability to think strategically about the overall experience.
- Create journey maps to show and tell the steps required to complete simple or complex tasks.
- Define information architecture, hierarchy, and workflow expressed as diagrams and screen schematics.
- Create look and feel of the interface through color, typeface, illustration, photography, and layout.
- Exercise strong knowledge of designing for multiple channels (especially native mobile and web-based applications).
- Respect standards but constantly push where new ideas will improve the design, taking care to back your ideas up with qualitative testing and production metrics.
- Work with the product and engineering partners to ensure timely delivery and alignment with product strategy.
- Generate design specifications for fonts, color, and layout and deliver graphical assets required to build interfaces across multiple digital platforms.
- Implement the mechanical aspects of a conceptual design for development, testing, and deployment.
- Demonstrate understanding of new technologies and best practices in native and web navigation, browsers, mobile patterns, information architecture and usability.
ROLE RESPONSIBILITIES
The User Experience Designer description is intended to point out major responsibilities within the role, but it is not limited to these items.
RESPONSIBILITIES
- Execute on the fine details of experience design across the DocSquad ecosystem, especially in native mobile design.
- Build strong relationships and operating rhythms with team members inside and outside their core product team to efficiently design user experiences that are cohesive, inclusive, and well-informed.
- Develop a deep empathy for consumers and medical providers.
- Use insights gained through research to improve our products and deliver innovative new experiences.
- Advocate for end-users in a fast-paced product climate, creating designs that foster a shared understanding of the user-centric intersection between design, product, and engineering.
- Other duties as assigned.
EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE
- Bachelor’s degree or four or more years of equivalent work experience.
- Two (2)+ years of design experience with a strong portfolio of designs.
- Experience designing for cross platform experiences (native iOS/Android and web-based applications) strongly preferred
PROFESSIONAL COMPETENCIES
- Two or more years of relevant, on-the-job experience in Product, UI, or UX Design, delivering complex design systems for web and mobile native applications.
- Extensive experience designing and supporting digital products inside an Agile environment using human-centered design principles, methods and problem-solving strategies.
- A portfolio that demonstrates extensive experience designing digital experiences for native mobile and web-based applications.
- Demonstrated ability to work fluently with standard design and workplace applications, including tools such as Figma, prototyping tools (Figma, InVision, Axure, etc.), task management tools (Asana, Trello, JIRA, etc.), documentation tools (Zeplin, Inspect, Confluence, etc.), Adobe CC and Microsoft Office Suite.
WORK ENVIRONMENT
The majority of work responsibilities are performed in an home office setting, carrying out detailed work sitting at a desk/table and working on the computer. Travel may be required.
We’re Making Healthcare Right. Together.
We are realizing a completely different healthcare experience where payors, providers, doctors, and patients can all feel connected, aligned and unified on the same team. By eradicating the frictions of competing needs, we are making it possible to give everyone more of what they want and deserve. We do this by:
Focusing on Consumers
We understand patient pain points, eliminating complexity while increasing transparency, for greater access and easier navigation.
Building on Alignment
We integrate and align individual incentives at all levels, from financing to optimization to delivery of care.
Powered by Technology
We employ our purpose built, integrated data platform to connect clinical, financial, and social data, to deliver exceptional outcomes.
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
APPLY HERE
by Ronald Barron | Oct 11, 2022 | Uncategorized
Job Description
Title: Tier 2 Customer Support – Photo Book App (2473)
Location: Remote – USA
ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Tier 2 Customer Support background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs are available now and more are on the horizon.
On this project, you will field questions from email, chat, and phone regarding customer orders, help with the software, and account issues.
Project Hours (All Times Pacific):
Mon – Fri 7am – 5pm, Sat – Sun 7am – 1pm
Hourly Pay Rate:
To be discussed in the interview phase
Commitment:
90 days
15 hours per week, 4 of those on the weekend (either day)
Language:
English
What We Are Looking For
- Customer support experience, and light technical support experience
- Being able to multitask, while maintaining a helpful and friendly tone with the customer will be key in this role
- Zendesk familiarity is a plus
WorkSpace Requirements:
- Dedicated laptop or desktop computer with Windows 10 or above
- Quality headset
- Quiet workspace to take calls
- Willingness to install MSQ security software and 2FA app on the phone
What s In It For You:
- The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
- Flexible self-scheduling
- Access to Hot Gigs postings exclusive to the Mod Network
- Work from home
- Competitive hourly rate – Discussed during your first interview
- Paid orientation
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we re your squad for the digital world.
***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process
APPLY HERE
by Ronald Barron | Oct 11, 2022 | Uncategorized
Job Description
Title: Customer Support – Tickets – Digital Library (2258)
Location: Remote – USA
ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Customer Support – Ticket background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
Our team provides customer service through Zendesk handling refunds, subscription cancellations, payment issues, feedback, feature request, tech issues, login issues, deletion of documents and accounts, and newsletter inquiries. We also handle any questions concerning Slideshare tickets.
Project Hours ( All Times Pacific):
5 pm – 12 am (Monday – Friday)
Weekend – all-day
*Need to be available for at least one day during the weekend.
Commitment:
20 hours per week
90 days (as needed)
What We Are Looking For:
- A superstar Tier 1 agent
- Fast learner, adapts quickly to a fast-paced project
- Knows how to quickly add some empathy sometimes
- Able to personalize answers to different types of requests
- Able to handle multiple types of admins and payment processors
- Resourceful
WorkSpace Requirements:
- Dedicated laptop or desktop computer with Windows 10 or above
- Willingness to install MSQ security software and 2FA app on the phone
What s In It For You:
- The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
- Flexible self-scheduling
- Access to Hot Gigs postings exclusive to the Mod Network
- Work from home
- Competitive hourly rate – Discussed during your first interview
- Paid orientation
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process
#workfromhome #freelance #remote #modsquad #wearethemods #customersupport #emailsupport #MGMod
APPLY HERE
by Ronald Barron | Oct 10, 2022 | Uncategorized
Job Description
Title: Senior Technical Product Owner
Location: Remote
Company Description
Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.
Brief Overview:
Are you looking to join a high energy team who are tackling meaningful problems to transform digital healthcare? As a key player on the Conversational Tools team for Amwell, you will be leading the drive in our investment in present and future platform capabilities for delivery of conversation authoring tools to provide a higher level of service, reliability, scale and functionality to our key internal customers and stakeholders. This capability is at the heart of our ability to deliver automated care programs which have transformed the way healthcare is delivered by increasing accessibility and driving deeper connections between providers and patients.
Amwell is seeking an experienced and talented Technical Product Owner. In this role, you will be part of an organization that has a great Agile maturity and will have a unique opportunity to work in a Kanban model. The ideal candidate will have experience leading agile teams, proficiency with common programming languages, an understanding of human centered design methodologies and be well versed in utilizing JIRA or other project management tools to achieve and clearly articulate product requirements.
Core Responsibilities:
- Work closely with the Product Manager on the creation of a product vision and roadmap.
- Engage with our internal customers and partners to understand and identify needs and develop elegant solutions which align with product and company goals.
- Engage various stakeholders and engineering leads to define the products functional and non-functional requirements and ensure implementation of product roadmap.
- Write and capture user stories and acceptance criteria in Jira to communicate clear product objectives and requirements.
- Collaborate with delivery teams in daily scrum meetings to ensure features are clearly understood, estimated, and prioritized.
- Management and maintain a healthy backlog of development ready stories/epics.
- Evaluate technical requirements to evaluate scope, risk and adherence with business requirements involving stakeholders were appropriate.
- Test implementation to ensure business and user objectives are met. Presents and validates solutions with stakeholders and partners.
- Craft internal and external communications around features, including release notes
- Maintain and create product documentation to ensure stakeholders and partners understand how our products function.
- Drive sprint and release plans and communicate changes to business teams
Qualifications:
- Bachelor’s degree in Business Administration, Information Technology, or related field
- 5+ years working in tech, consulting, IT, or related field, as a Product Owner, Business Analyst, Product Manager, Consultant, or Project Manager
- 5+ years working with software products
- Experience working with common programming languages
- Naturally curious, with excellent critical-thinking skills
- Excellent written and verbal communication skills
- Ability to work effectively under deadlines and juggle multiple projects simultaneously
- Team player and affinity to collaborate with others
- Experience working with Conversation Editors or Chat Bot technology preferred
- Experience working with medical taxonomies and/or Clinical Informatics teams preferred
- Experience in agile product development and healthcare industry preferred
Additional information
Your Team:
Should you join Amwell and the Product Management team, you can expect:
Energetic, forward thinking, and resourceful are a few words that describe the Product Management team at Amwell. This innovative team manages the product roadmap, designs experiences that delight users, and works closely with current and future customers as the product experts of the Amwell family. Each member of this dynamic group works very collaboratively, communicating the product’s value across all other Amwell teams and to our customers.
We enjoy working with colleagues inside and outside of the organization, and making our ideas come to life! If you love technology and want to be surrounded by a team of intelligent, fast paced and energetic team members, this may be the team for you! Come join the excitement!
Working at Amwell:
Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.
Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.
Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars – our Workplace, our Workforce and our Community.
Amwell is a “virtual first” workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.
- Unlimited Personal Time Off (Vacation time)
- 401K match
- Competitive healthcare, dental and vision insurance plans
- Paid Parental Leave (Maternity and Paternity leave)
- Employee Stock Purchase Program
- Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
- Free Subscription to the Calm App
- Tuition Assistance Program
- Pet Insurance
APPLY HERE
