Job Description
User Experience Designer (Remote)
Location: Remote
Our Mission is to Make Healthcare Right. Together. Built upon the belief that by connecting and aligning the best local resources in healthcare delivery with the financing of care, we can deliver a superior consumer experience, lower costs, and optimized clinical outcomes.
What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.
If you share our passion for changing healthcare so all people can live healthy, brighter lives apply to join our team.
SCOPE OF ROLE
DocSquad, the Bright Health Group telehealth platform, is looking for an exceptional designer to join our growing User Experience team. As a User Experience Designer, you are a key contributor in the planning and execution of the DocSquad human-centered experiences. You collaborate with your fellow designers, the design strategy and research team, and the Director of UX Design at DocSquad. You expertly craft digital experiences leveraging extensive knowledge of interaction design, visual design, and/or content design.
In this role, you will apply your passion for the brand, craft, and design fidelity to create innovative end-to-end experiences.
As an Experience Designer, you will:
- Collaborate with a team of designers in creating visions, forging concepts, and crafting the journey that will take our native mobile and web-based experiences to the next level.
- Work on multiple designs/projects at one time, using strong communication skills to manage time and expectations appropriately with a demonstrated ability to think strategically about the overall experience.
- Create journey maps to show and tell the steps required to complete simple or complex tasks.
- Define information architecture, hierarchy, and workflow expressed as diagrams and screen schematics.
- Create look and feel of the interface through color, typeface, illustration, photography, and layout.
- Exercise strong knowledge of designing for multiple channels (especially native mobile and web-based applications).
- Respect standards but constantly push where new ideas will improve the design, taking care to back your ideas up with qualitative testing and production metrics.
- Work with the product and engineering partners to ensure timely delivery and alignment with product strategy.
- Generate design specifications for fonts, color, and layout and deliver graphical assets required to build interfaces across multiple digital platforms.
- Implement the mechanical aspects of a conceptual design for development, testing, and deployment.
- Demonstrate understanding of new technologies and best practices in native and web navigation, browsers, mobile patterns, information architecture and usability.
ROLE RESPONSIBILITIES
The User Experience Designer description is intended to point out major responsibilities within the role, but it is not limited to these items.
RESPONSIBILITIES
- Execute on the fine details of experience design across the DocSquad ecosystem, especially in native mobile design.
- Build strong relationships and operating rhythms with team members inside and outside their core product team to efficiently design user experiences that are cohesive, inclusive, and well-informed.
- Develop a deep empathy for consumers and medical providers.
- Use insights gained through research to improve our products and deliver innovative new experiences.
- Advocate for end-users in a fast-paced product climate, creating designs that foster a shared understanding of the user-centric intersection between design, product, and engineering.
- Other duties as assigned.
EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE
- Bachelor’s degree or four or more years of equivalent work experience.
- Two (2)+ years of design experience with a strong portfolio of designs.
- Experience designing for cross platform experiences (native iOS/Android and web-based applications) strongly preferred
PROFESSIONAL COMPETENCIES
- Two or more years of relevant, on-the-job experience in Product, UI, or UX Design, delivering complex design systems for web and mobile native applications.
- Extensive experience designing and supporting digital products inside an Agile environment using human-centered design principles, methods and problem-solving strategies.
- A portfolio that demonstrates extensive experience designing digital experiences for native mobile and web-based applications.
- Demonstrated ability to work fluently with standard design and workplace applications, including tools such as Figma, prototyping tools (Figma, InVision, Axure, etc.), task management tools (Asana, Trello, JIRA, etc.), documentation tools (Zeplin, Inspect, Confluence, etc.), Adobe CC and Microsoft Office Suite.
WORK ENVIRONMENT
The majority of work responsibilities are performed in an home office setting, carrying out detailed work sitting at a desk/table and working on the computer. Travel may be required.
We’re Making Healthcare Right. Together.
We are realizing a completely different healthcare experience where payors, providers, doctors, and patients can all feel connected, aligned and unified on the same team. By eradicating the frictions of competing needs, we are making it possible to give everyone more of what they want and deserve. We do this by:
Focusing on Consumers
We understand patient pain points, eliminating complexity while increasing transparency, for greater access and easier navigation.
Building on Alignment
We integrate and align individual incentives at all levels, from financing to optimization to delivery of care.
Powered by Technology
We employ our purpose built, integrated data platform to connect clinical, financial, and social data, to deliver exceptional outcomes.
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
