Assistant Controller

Job Description

Title: Assistant Controller

Location: Remote, USA

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.

Job overview:

The Assistant Controller will play a key role on the Finance team and will report directly to Omada Health’s Corporate Controller. This person will help lead our day-to-day accounting operations and mentor and develop a high-performing team. This is a highly visible role to various levels of management, and you will be instrumental in supporting the company in its next phase of growth and maturity. Not only will you need to roll up your sleeves and get into the details, but you will also be a strategic thinker with an ability to see the bigger picture and influence change. We are looking for a skilled leader, who can connect with people, collaborate effectively and manage multiple workstreams.

You will be responsible for all areas relating to financial reporting at Omada Health, including oversight of month-end close and related financial reporting, ownership of interim and year end audit, support of budgeting and forecasting activities, payroll, accounts payable. Additionally, this position will require developing and maintaining Omada’s accounting infrastructure, practices and procedures to ensure accurate and timely financial statements.

About you:

  • Bachelor’s degree with 10+ years of progressive experience with leadership roles at public, late-stage private, and/or public accounting firms
  • Accounting management experience at a publicly traded company
  • Deep understanding of US GAAP, and financial reporting requirements
  • Strong knowledge of internal controls and Sarbanes-Oxley requirements
  • Experience designing and implementing financial controls and processes
  • Strong project management skills which include high attention to detail, ability to prioritize and lead critical initiatives on concurrent timelines
  • Exemplary interpersonal, verbal, and written communication skills with high visibility to executive leadership
  • Possess a collaborative style with the ability to deliver complex, technical accounting concepts that can be easily understood by varying levels of management and cross-functional teams
  • Experience working with our tools, specifically: Netsuite, FloQast, Carta, Workday etc is preferred
  • Experience coordinating audit activities and managing financial reporting, analysis, accounts payable and receivable, general ledger, payroll, and regulatory compliance
  • Experience building, mentoring, motivating and leading high performance teams and attracting and retaining top talent

Your impact:

  • Lead, mentor and develop accounting operations teams, which are responsible for the general ledger, Close/Consolidation, Accounts Payable, Payroll, and financial reporting.
  • Oversee the monthly and quarterly close processes which includes reviewing journal entries/recons, running cross-functional close meetings and completing flux reviews and close packages and financial reporting
  • Support new strategic initiatives by working cross-functionally to manage risk, build, and maintain scalable accounting processes
  • Collaborate with broader Finance & Operations organization to analyze financial performance, provide recommendations to leadership on improvements, and support key decision making
  • Drive process improvements to continue to accelerate close cycle and automate workflows
  • Maintain accounting policies, including updates as needed and ensuring ongoing compliance
  • Coordinate with external auditors and lead annual and quarterly financial statements audits
  • Analyze and clearly communicate monthly, quarterly, and annual financial results to management; partner closely with Strategic Finance to ensure accuracy of financial data. Research and resolve all significant accounting matters that may arise.
  • Review, interpret and apply technical accounting guidance; draft technical accounting memos and policy documents as necessary. Provide expertise and manage technical accounting decision making in multiple key areas, including revenue recognition, software capitalization, stock compensation, and leases.
  • Main contact for external tax advisors; manage timely preparation of tax workpapers for the tax provision and return preparation.
  • Identify opportunities for efficiency in department processes; design and implement solutions, including workflow enhancements and automation of manual processes.
  • Enhance functionality of the Company’s ERP system and implement other systems and tools to improve department productivity. Lead systems administrator for various accounting related systems.
  • Assist in the development and maintenance of critical accounting policies and procedures. Identify areas to improve the Company’s control environment.
  • Ad hoc projects as directed by management.

Bonus points for:

  • Systems expertise with Workday HCM, Workday Payroll, Workday Expenses, NetSuite, FloQast, Carta
  • Certified Public Accountant
  • SEC reporting experience

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Digital Marketing Manager

Job Description

Digital Marketing Manager

Marketing

Remote

ID:2015076

Full-Time/Regular

It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Job Summary

The Digital Marketing Manager is responsible for day-to-day management, oversight and optimization of our customer portal and associated communication campaigns. This role will work across multiple online channels to help drive adoption, identify functionality enhancements, and build out this key digital communication channel used by members and prospects. This role is the primary owner of the portal while also supporting email and SMS programs for WellSense. Responsibilities include vendor management; campaign design, setup and execution; response tracking; engagement measurement; and ongoing optimization. This role provides expert consult on digital go-to-market/adoption campaign design, including the identification of success metrics and the necessary mechanisms for tracking them. This role will work across multiple digital member engagement channels, in addition to the member portal, to help provide an efficient, effective and user-friendly digital experience for our members.

This role will build a modern, effective and relevant member digital communications program, utilizing email, SMS and social platforms to ensure an outstanding member experience. This role will help customize and update the customer relationship management system used by the teams to manage their sales leads effectively, including pipeline management, lead management strategies and communications programs. As part of the digital marketing team, the role will also work on other digital initiatives including website optimization, page development, search engine optimization, user experience mapping, persona development and website analytics, ensuring a seamless digital experience for members and prospects.

Reporting to the Director of Marketing, this role will develop a scalable, repeatable approach to digital communications and marketing for an ambitious and growing marketing team.

Our Investment in You:

  • Full-time remote work
  • Competitive salaries
  • Excellent benefits

Key Functions/Responsibilities:

  • Collaboratively works on member engagement platforms, such as the member portal, to enhance and build an effective and efficient member experience
  • Provides data-driven strategies and documents outcomes
  • Builds transactional campaigns to modernize the customer experience, including explanation of benefits notifications, welcome messages and retention campaigns
  • Creates a backlog and road map for assigned digital channels
  • Oversees work of agency partners and tracks results against benchmarks and established targets
  • Creates a digital marketing dashboard that tracks results against targets
  • Utilizes and manages workflow automation systems
  • Collaborates on all digital communications platforms and accounts, including outbound email marketing system, SMS/text systems, and member-specific channels
  • Supports a digital communications working model with a documented process for deploying, approving and auditing digital communications content
  • Develops effective, integrated email and SMS campaigns, including automated campaigns for prospects and members
  • Creates campaign tracking process and ensures marketing efforts can be tracked individually and holistically
  • Sets digital marketing performance metrics and socializes them with the larger organization
  • Develops and implements the digital sales process utilizing customer relationship management platform and building digital communication and outreach tools
  • Works with the digital team to manage social media monitoring and tracking, tracking campaigns and goals and building social advertising and communications programs
  • Sets performance metrics and socializes them with the larger organization
  • Works with content strategists, UX resources and external partners to develop a user-experience approach that identifies and measures KPIs along with a reporting dashboard
  • Other digital marketing projects as assigned
  • Bachelor’s degree in marketing, business, digital marketing or related field
  • Minimum of four years of digital marketing operations or digital marketing experience, with administration responsibility for a customer portal, CMS, CRM and/or marketing automation platform
  • Healthcare payer experience strongly preferred
  • Demonstrated management of an ESP platform and/or SMS platform
  • Experience with workforce automation software
  • Strong HTML and CSS skills
  • Strong knowledge of email and SMS campaign design, development and configuration
  • Effective collaborative and proven process improvement skills
  • Demonstrated ability to successfully plan, organize and lead complex projects
  • Familiarity with marketing and consumer data management platforms
  • Experience using a web content management systems, preferably Hubspot
  • ESP and SMS management skills
  • Knowledge of SEO and successful SEO strategies
  • Understanding of UX best practices and A/B testing approaches
  • A strong working knowledge of Microsoft Office and Google products
  • Proactive and forward thinking; strong interest in implementing innovative technologies, processes, and ideas
  • Work is normally performed remotely at a home-based office with occasional travel to Boston office for in-person meetings and strategy sessions

Qualifications:

Education:

  • Bachelor’s degree in marketing, business, digital marketing or related field

Experience Required:

  • Minimum of four years of digital marketing operations or digital marketing experience, with administration responsibility for a customer portal, CMS, CRM and/or marketing automation platform
  • Healthcare payer experience strongly preferred
  • Demonstrated management of an ESP platform and/or SMS platform
  • Experience with workforce automation software

Competencies, Skills, and Attributes:

  • Strong HTML and CSS skills
  • Strong knowledge of email and SMS campaign design, development and configuration
  • Effective collaborative and proven process improvement skills
  • Demonstrated ability to successfully plan, organize and lead complex projects
  • Familiarity with marketing and consumer data management platforms
  • Experience using a web content management systems, preferably Hubspot
  • ESP and SMS management skills
  • Knowledge of SEO and successful SEO strategies
  • Understanding of UX best practices and A/B testing approaches
  • A strong working knowledge of Microsoft Office and Google products
  • Proactive and forward thinking; strong interest in implementing innovative technologies, processes, and ideas

APPLY HERE

SEO Specialist

Job Description

Contract SEO Specialist – RemoteREMOTE IN USA

You are the consummate SEO professional: left- and right-brained, equally adept at leading SEO strategies and implementation. You’re confident in your ability to quickly understand a company and help them craft goals for meeting their business and user needs then build a roadmap of strategies and tactics to refine their experience to meet those goals.

You are comfortable designing SEO strategies, from asking the right questions to aligning to business needs and prioritizing the necessary SEO tactics. You’ve worked with websites with global footprints and are familiar with both the technical and on-page implications of international SEO. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior SEO Specialist.

Req.#553016074

Responsibilities

  • Collaborate with business stakeholders and project teams to help define holistic goals, strategies, tactics, and success metrics for digital experiences through quantitative and qualitative research practices and domain knowledge of SEO best practices
  • Help EPAM clients identify their SEO gaps and opportunities as well as use data to extrapolate improvements to the experience ahead of site migrations, new website launches, and other strategic website initiatives
  • Lead workshops, interviews, and other strategic sessions to gather insights, build stakeholder consensus, and support client education
  • Develop recommendations and strategies to ensure their front-end content and back-end systems support these goals
  • Be the SEO point of contact and SME for the client you’re paired with, supporting them through iterative growth, changes in best practices, and troubleshooting any SEO challenges that arise
  • Assist clients in growing their competency in defining and implementing SEO best practices, contributing to their teams’ SEO literacy
  • Collaborate with content strategists, designers, developers, and business analysts to ensure new digital experiences

Requirements

  • 7+ years of professional experience in SEO and digital strategy
  • Experience producing SEO deliverables, including, but not limited to, strategy briefs, SEO content audits, gap analyses, competitive analysis, website migration checklists, keyword research, technical SEO audits, and SERP landscape analysis
  • Proven success in utilizing analytics platforms and data to provide strategic recommendations and drive concrete action against business goals
  • Experience working with SEO in multiple industry verticals (e.g., financial services, healthcare, eCommerce)
  • Able to present complex deliverables in plain language to drive action and engage internal and external stakeholders
  • Confident speaking to search intent, competitor niche saturation, backlink profiles, and SERP anomalies
  • Comfortable functioning in spaces with high ambiguity and adapt easily to changing environments
  • Experience with several enterprise CMS technologies
  • Strong written communication skills, including strategic and instructional documents
  • Strong consulting and presentation skills

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Learning Designer

Job Description

Title: Learning Designer

Location: Remote

What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning

The Pharmacy Benefit Manager Operations and Services team provides high quality services to client and beneficiaries and meets that standard by running services from Medication Therapy Management (MTM), price eligibility, configurations, and beneficiary services to government services and beyond. Within Pharmacy Benefit Manager Operations and Services, our Knowledge Acceleration team oversees the development and training of technical learning for internal associates, liaising with other teams such as product learning, talent learning, and operations teams.

As a Learning Designer, you will be responsible for executing the vision and mission of the Knowledge Acceleration team to support the Pharmacy Benefit Manager Operations learning goals. Your expertise in learning experience and design will support internal associates by designing and delivering learning interactions though instructor-led training (ILT), online eLearning, microlearning, and off-road learning methods. The Knowledge Acceleration Team is looking for someone that is versatile in instructional design ( E-Learning, Multimedia) and Pharmacy Benefit Manager Operations.

The fundamentals for the job

  • Work independently and as part of a team to achieve optimal learning retention on claim adjudication systems and subsystems.
  • Create and maintain training and documentation repositories such as training materials (e.g., PowerPoint, Articulate Rise, Participant Guides, Instructor Guides, and Job Aids), recordings, and other training documentation using Abarca’s enterprise learning, such as the learning management system (LMS), Knowledge portal, and SharePoint.
  • Conduct interviews and demonstrations with various subject matter experts (SMEs) throughout the organization to gather required information or procedures.
  • Stay updated on changes to our proprietary adjudication platform, Abarca functional processes and the pharmacy industry in general regarding Pharmacy Benefit Manager Operations, then maintain the training curriculum accordingly.
  • Coordinate training sessions, focus groups, and feedback sessions following practices that ensure maximum attendance, participation, and learning.
  • Utilize various learning methodologies including SAM, ADDIE, Rapid Prototyping, and Agile Learning Design.
  • Assist in the tracking of Pharmacy Benefit Manager Operations training records and the development of dashboard reporting.
  • Stay knowledgeable of advances in learning sciences and instructional design.

What we expect of you

  • Bachelor’s degree (In lieu of a degree, equivalent experience may be considered.)
  • 3+ years of experience in training development lifecycle ( analysis, design, development, implementation, and evaluation)
  • Experience in producing several types of documents such as end user guides, online help systems, quick reference guides, reference manuals, and functional specifications.
  • Excellent oral and written communication skills.
  • We are proud to offer a flexible hybrid work model which will require certain on-site workdays (Puerto Rico Location Only).

Nice to have…

  • Understanding of the Pharmacy Benefit Manager business and operations.
  • Multimedia Experience

Physical requirements

  • Must be able to access and navigate each department at the organization’s facilities.
  • Sedentary work that primarily involves sitting/standing.

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Director, Content Experience

Job Description

Title: Freelance Director, Content Experience

Location: New York, NY

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VSA’s purpose is to design for a better human experience. As a strategy and design agency, we blend consumer insights and data with human-centered design to activate meaningful, motivating and measurable experiences in an increasingly noisy world. With offices in Chicago, New York and San Francisco, VSA offers a full range of fully integrated capabilities branding, advertising, data science and technology all under one roof. VSA is also a proud member of Meet The People, an international family of unified and independent agencies. For more than 40 years, we have delivered solutions for business and creative leaders at some of the world’s most respected brands and forward-thinking organizations, including Google, Nike and IBM.

The Freelance Director of Content Experience will play a pivotal role in elevating and innovating the online presence of a global technology leader, enhancing its technological landscape and methodologies. Tasked with ensuring the impeccable quality of the website through rigorous testing, vigilant monitoring, and the implementation of industry best practices, the Freelance Director will be the key driver to advance the effectiveness of customer-facing web experiences. In this capacity, the Director of Content Experience will:

Role and Responsibilities:

  • Oversee the overall functioning of a website, including performance, content, and user experience
  • Manage and coordinate all aspects of a website, including content, design, and functionality
  • Collaborate with Product Owners, Stakeholders, and team members to address any quality-related issues
  • Understand and apply branding standards to maintain a consistent quality experience
  • Work with the Test and Quality Assurance (QA) teams to develop and implement testing strategies
  • Continuously evaluate the site against business-established performance goals and assess where improvements can be made, including product goals, key narrative elements, and marketing campaigns
  • Utilize an existing design system to optimize user interactions
  • Implement personalization strategies
  • Work with content managers, researchers, and UX designers to optimize content organization and information architecture on individual pages and across sections of the site
  • Analyze user research findings to make data-driven decisions and activate those changes

Required Experiences and Expertise:

  • A Bachelor or Specialized Degree in Digital Marketing, Content Strategy, User Experience (UX) Design, Information Architecture or a similar field.
  • At least 7+ years of proven experience in user experience, web content strategy, information architecture, or strongly-adjacent field
  • At least 3 years leading a team focused on creating world-class experiences on the web
  • Experience working in enterprise deployments of Adobe Experience Manager
  • Strong communication and interpersonal skills, including project management, task prioritization, meeting facilitation, and meeting objectives on time
  • Demonstrated experience utilizing a large component library to efficiently product new and updated content in web experiences
  • Excellent analytical and problem solving skills
  • Strong interest and drive to understand user behavior, preferences, and needs
  • Ability to address issues related to website performance, reliability and user experience
  • Good writing skills and ability to clearly articulate quality-related solutions to non-quality professionals
  • Practical experience with testing tools and methodologies

Preferred Experiences:

  • Experience using Core Components and Experience Fragments in AEM
  • Strong proficiency in optimizing user journeys for intuitive experiences, including evaluating & optimizing local and site-wide navigations
  • Proven success in driving research teams to optimize trends and opportunities.
  • Adept at competitive analysis for strategic market positioning
  • Practical experience with a program/tool prototyping tool (one or more of the following): Figma, XD, InVision, or Sketch
  • Sophisticated understanding of web quality standards and best practices
  • Experience of participation in a Design Thinking Workshop
  • Hands-on experience in planning and facilitating user research activities
  • Experience working in an Agile environment

APPLY HERE