by Ronald Barron | Nov 24, 2023 | Uncategorized
Job Description
Title: Technical Support Representative (Remote)
Location: Scottsdale, Arizona, United States
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
The Technical Support Representative provides first class technical support to Axon customers through multiple communication channels which may include email and phones. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals.
What You’ll Do
Location: Remotely from United States
Reports to: Manager of Technical Support
Direct Reports: 0
- Troubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions.
- Build and maintain subject matter expertise of all Axon products, solutions, and policies.
- Assist customers
- Report bugs and trends to the necessary stakeholders and process/performance improvement suggestions to their manager.
What You Bring
- 3+ years technical support experience in supporting software, hardware, web-based solutions, or e-commerce platforms
- Excellent verbal and written communication skills (fluency in multiple languages a plus).
- Passion for helping people and solving problems
- Proficient with Windows operating systems, mobile devices and cloud-based solutions.
- Strong analytical/troubleshooting skills
- Proficiency with Microsoft Office
- Ability to articulate at a technical level appropriate to the circumstance i.e. for clients with varying levels of IT knowledge and skillset
- Self-driven, ability to work independently and actively seeks out team needs and solution
APPLY HERE
by Ronald Barron | Nov 23, 2023 | Uncategorized
Job Description
UX Designer
Remote
United States
Contract
Description
About Twine
We’re a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. Twine’s experts get to participate in generating quality datasets at an unprecedented scale. With over half a million registered freelancers and a growing roster of 35,000+ companies, we’ve become the comprehensive solution for all things freelancing.
Our Mission
At Twine, we recognize that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That’s where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they’re businesses or individual freelancers, to thrive in their creative endeavours.
About the Role
We are on the lookout for a Part-time UX Designer for a pioneer in the next generation of virtual character platforms.
Responsibilities:
- Design and iterate on user interfaces, focusing on creating intuitive, user-friendly experiences.
- Develop responsive designs that provide an optimal user experience across various devices and platforms.
- Collaborate with cross-functional teams, including developers, users, and other designers, to understand requirements and deliver design solutions.
- Create wireframes, prototypes, and high-fidelity designs for various features of the platform.
- Apply best practices in UX design, considering the latest trends and techniques in the gaming industry.
- Conduct user research and usability testing to gather feedback and inform design decisions.
- Work closely with the development team to ensure accurate implementation of designs.
- Stay informed about advancements in UX design and gaming industry trends to remain at the forefront of user experience design.
- Contribute to the development of design guidelines, best practices, and standards.
Requirements
- Bachelor’s degree in Design, HCI, or a related field.
- 3+ years of experience in UX/UI design, with a strong portfolio showcasing responsive web and mobile designs.
- Prior experience in the gaming industry, with an understanding of gaming audiences and user expectations.
- Proficiency in design tools such as Sketch, Adobe XD, Figma, or similar.
- Strong knowledge of wireframing and prototyping tools.
- Excellent understanding of design principles, user-centered design processes, and interaction design guidelines.
- Experience conducting user research and usability testing.
- Ability to work effectively in a team and communicate design ideas and prototypes to developers, managers, and stakeholders.
- Strong problem-solving skills and attention to detail.
APPLY HERE
by Ronald Barron | Nov 23, 2023 | Uncategorized
Job Description
Application Security Engineer – North Central region
(Remote in the U.S.)
Location: Remote in the United States
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
Roles and Responsibilities:
- Run client SAST/DAST/SCA tools, review outputs and provide recommendations
- Implement integrations for tools into pipelines, ticketing systems, etc.
Experience Requirements:
- 2-3 years experience working in Application Security
- Understanding of Integrated Development Environment (IDE) and Continuous integration / Continuous Delivery (CI/CD) Pipeline tools and processes (e.g. Azuer Dev Ops, Jenkins, Bamboo, etc.)
- Strong working knowledge of Secure Development Lifecycles and experience remediating technical vulnerabilities identified by web application scanning tools, Information Systems architecture, security control design, and development experience
- Deep knowledge of manual testing tools such as Burp Suite Pro
- Knowledge of and experience with SAST/DAST/SCA Application Security tools such as: Burp Suite, Netsparker, Veracode, Checkmarx, WhiteSource, etc.
- Experience with the integration of tools into development pipelines
- Understanding of a broad range of Application Security issues as well as their mitigation strategies
- Understanding of Application Security related vulnerabilities
- Experience with reviewing source code written in JavaScript, Python, Java, C++, PHP, or C# a plus
- Written communication skills for written interactions with clients
- Strong communication skills that include the ability to clearly articulate thoughts and distill complex problems into digestible pieces of information
- Personal drive and passion to not only continue growing yourself but also the Application Security Engineering practice
- Bachelor’s degree in Computer Science or Information Security preferred
- Standard industry certifications are preferred
APPLY HERE
by Ronald Barron | Nov 23, 2023 | Uncategorized
Job Description
Title: Business Intelligence Developer (Remote)
Location: Seattle, Washington, United States
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
You will play an integral role in designing and building Axon’s first enterprise-wide data warehouse, which integrates disparate data sources across the company to form a holistic picture of Axon products, services, and operations. You will create data models that scale by leveraging your deep and broad knowledge of Axon systems and processes. You will help drive the strategy, implementation, administration, documentation, and training on various methods for accessing and interacting with data in the warehouse (e.g., Azure Data Bricks, Analysis Services/DAX, Power BI, etc.). Most importantly, you will multiply insights at Axon by enabling our end users technical and non-technical roles across Product, Manufacturing, Sales, Finance, and Supply Chain the ability to self-serve
What You’ll Do
Location: Remotely from US
Reports to: Senior Manager, Data & Analytics
You think big and long-term, while remaining agile and flexible. Your high standards and industry experience will help our team continue to raise the bar for BI, and your helpful and can do attitude will make others want to partner closely with you. You have a problem-solving mindset, with the tenacity to push through ambiguous obstacles, develop better ways of doing things, and thrive in a fast-paced environment. You are a great communicator, with the ability to cater your message to your audience, as well as distill complex information and ideas into a digestible, easy-to-follow narrative.
What You Bring
- Advanced SQL skills and intermediate scripting experience.
- 5+ years of work experience in business intelligence, data engineering, or related field.
- 3+ years of experience using industry-standard, cloud-based solutions for data warehousing and ETL (Azure, SQL Server, Analysis Services, DAX, Databricks, Synapse, etc…), as well as some data visualization (Tableau and/or Power BI).
- 3+ years of regular experience with large-scale, complex datasets.
- Bachelor’s degree in Business Analytics, Information Systems, Computer Science, etc., or equivalent experience.
- Experience architecting BI solutions, including knowledge of data-modeling/dimensional modeling best-practices.
- Intrinsically motivated, with the ability to work independently with minimal direct supervision in a fast-paced environment, solving ambiguous problems.
- Proven track record of successful written and verbal communication to stakeholders of varying technical depth.
- Optimistic attitude and highly collaborative.
- Availability to participate in on-call rotation, which may include after-hours or weekend support.
Preferred Qualifications
- Intermediate-to-advanced knowledge of Azure data solutions, specifically: Synapse Analytics, Data Factory, Data Lake Storage, Data Purview (or Data Catalog), Databricks, GitHub, CICD, and Event Hubs.
- Intermediate-to-advanced experience working with Power BI for reporting and visualizations.
- Experience building product usage and customer behavior datasets, including writing requirements for new and complex business logic.
- Experience with Salesforce and Dynamics (D365) datasets
- General knowledge of business operations (Supply Chain, Manufacturing, Sales, Professional Services, etc.).
- Experience coding in Python, Scala, SparkSQL, or PowerShell.
- A sense of humor.
APPLY HERE
by Ronald Barron | Nov 23, 2023 | Uncategorized
Job Description
Title: Senior Product Manager, Platform
Location: Remote, Contiguous US
Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 19,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022.
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Senior Product Manager, Platform Domain
Alma is seeking a Senior Product Manager to join the Platform team. In this role, your primary customers will be internal engineering squads along with other stakeholders in our product, Marketing, and Engineering teams. Your mission will be to increase feature squad efficiency through shared services and common UX systems. You will empower feature squads in experimentation and drive to improve developer experience.
This role will also have product responsibility over the broader Engineering Platform domain and will help existing engineering-led squads sharpen their strategy, contribute to quarterly planning cycles and serve as the product lead for select projects.
The Senior Product Manager for Platform will work with squads of engineers to prioritize and execute on the most impactful projects that will enable other engineering teams to deliver on our company goals. This role will collaborate with cross-functional stakeholders to understand their needs and help create a roadmap for the Platform team to address those use cases.
What you’ll do:
- Work across platform squads of engineers, led by engineering managers, to prioritize and execute on the highest impact projects that will help further our organization’s goals
- Collaborate with engineering leaders to create a roadmap for your squad(s) and contribute to the roadmaps for broader Platform teams
- Serve as the product point of contact for the Engineering Platform organization
- Define user problems for internal engineering squads and identify prioritized requirements to serve those needs
- Identify key metrics for the success of projects undertaken by teams you support
- Serve as the primary facilitator across product, engineering, and other cross-functional departments for prioritized initiatives
Who you are:
- You have at least 3 years of product management experience, specifically serving software delivery teams as customers
- You have served as an Individual Contributor (IC) engineer in the past and intimately understand the types of challenges engineering teams face in building quality software products. You can reason clearly about developer pain points and tradeoffs relevant for platform decisions.
- You have the ability to think big picture, while also an expert in tactical execution
- You have strong technical acumen and work with engineers as your primary users to identify detailed requirements
- You have excellent communication skills and can effectively collaborate with technical and non-technical stakeholders
- You value a culture of inclusion and empathy
- You are interested in Alma’s mission to improve the experience of therapy for providers and their clients and simplify access to care.
APPLY HERE
