by Ronald Barron | Nov 23, 2023 | Uncategorized
Job Description
Title: Product Resolution Manager
Location: Remote
What you’ll do
In a few words
Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning
Our Product Team is the steady bridge between clients and tech teams at Abarca. They lead us towards #PBMAwesome by brainstorming new innovations, improvements and scaling for our product and technology offerings! Attention to detail and observational skills are key in this team to ensure our products are fully functional and maintain quality. Our Product Owners and Managers also ensure all program specifications are correct, business requirements are properly established, and operating procedures are adjusted as needed.
As our Product Resolution Manager, you will be responsible for overseeing and supervising the Product Resolution team. This role will require time on leadership activities including assigning work via ticketing system, training, coaching, and triaging issues for Product and championing solutions to continuously improve the product. You will oversee the organization and distribution of work related to product issues and serve as the main liaison with other departments to ensure issues are resolved timely and accurately.
The fundamentals for the job
- Provide team leadership and coaching by focusing them on the tasks at hand and/or the internal and external customer requirements.
- Coordinate team logistics, communicate team status, task accomplishments, and direction.
- Manage the Product Technical Service Investigations backlog, priorities, escalations, and external communications.
- Develop, track, and provide Product Issue & Resolution metrics, efforts, and results to business stakeholders and company leads.
- Supports the implementation process by leading the Product command center, including triaging and reviewing any investigations received and coordinating with product and technical teams as necessary.
- Bug management works with the individual product team to establish and communicate timelines for completion of bugs.
- Lead the Product Adjudication issue management process by working with the Product and Engineering teams to produce client-appropriate:
- Issue Summary
- Root Cause Analysis
- Corrective Actions
- Preventative Measures
- Impact Criteria
- Impact Analysis Review and/or Coordination
- Proactively partners with the Issue Management and Client Success teams to ensure Product issue management deliverables are provided accurately within established timelines and SLA’s.
- Provides issue management expertise and support, including strategies to respond to issues, and provides advise on best approaches to respond to stakeholder inquiries.
- Expected to represent Abarca working with clients to explain and/or manage incidents impacting claims adjudication.
- Perform risk management to ensure remediation plans are in place with the objective of mitigating the financial impact, member access to medication and compliance, among others.
- Participates in regulatory change management activities and meetings to keep abreast of regulatory changes impacting claims adjudication.
- Actively participates in Product scrum team meetings to understand changes to the product which may impact issue management activities and to provide SME feedback on potential solutions.
- Evaluate current system processes and champion solutions for new or enhanced functionality to improve product quality and claims traceability.
- Contribute to the definition of strategic initiatives to improve the issue management, processes, tools, and reporting capabilities.
- Contribute to the development and implementation of quality assurance activities such as defining policies & procedures, workflows, and training.
- Participate in the preparation for CMS, client or internal audits as well as follow through on any corrective actions requiring QA.
- Create full documentation of actual processes and future processes of the company, departmental policies and procedures, and software application manuals.
- Prepare extensively detailed documentation of business requirements, use cases, and test cases.
- Understand the applications supported and their upstream/downstream impact.
- Determine feasibility of business requirements and recommend changes to support business needs and processes.
- Work collaboratively with business partners, SMEs, developers, and testers to ensure a shared understanding of business requirements.
- Ensure that system solution options are thoroughly researched, analyzed, and documented while creating project estimates and resource plans for those solutions.
- Provide support to Quality Assurance on development of test approaches and to Applications Development through participation in Design Reviews.
- Perform additional tasks or special projects as assigned.
What we expect of you
The bold requirements
- Bachelor’s or Master’s Degree (In lieu of a degree, equivalent relevant work experience may be considered.)
- 8+ years of experience as a product owner, product analyst or in roles associated and/or collaborating with product management within an Agile SDLC environment
- 7+ years of experience in pharmacy and/or medical claims processing.
- 6+ years of experience in a leadership role.
- Experience in project management, client facing tasks, facilitating meetings, and setting priorities.
- Experience in leveraging and utilizing SQL, business intelligence and associated data analysis tools.
- Experience utilizing dashboard tools, e.g., Tableau, QVW, and Excel tools.
- Experience in prioritizing and handling multiple projects at once without missing deadlines.
- Experience with high capacity for process improvement.
- Excellent oral and written communication skills.
- Experience in developing roadmaps, managing product questions, leading meetings and developing technical product documentation.
- Ability to develop and document acceptance criteria and user stories.
- Ability to collaborate and work within an agile and scrum environment and with associated SDLC toolsets (example: DevOps, Jira, etc.).
- Experience with Healthcare, Pharmacy, and Pharmacy Benefit industries, Medicare Part D, and CMS regulations, NCPDP standards and/or HIMSS.
- Excellent oral and written communication skills.
- We are proud to offer a flexible hybrid work model which will require certain on-site workdays (Puerto Rico Location Only)
Nice to haves
- 2 years of experience in pharmacy benefit management is preferred.
- Scrum Certified Product Owner or Product Strategy Product Owner certification preferred.
- HIPAA certification, both Security & Privacy; Confidentiality, and Fraud, Waste & Abuse (FWA).
- Experience with business intelligence solutions to create ad-hoc queries & reports to support analysis.
Physical requirements
- Must be able to access and navigate each department at the organization’s facilities.
- Sedentary work that primarily involves sitting/standing.
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by Ronald Barron | Nov 23, 2023 | Uncategorized
Job Description
Title: Principal Software Engineer
Location: Remote
Type: Full Time
Workplace: remote
JobDescription:
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be Best in Class … and we want that for you too!
The Principle Software Engineer will be directly responsible for analyzing, designing, developing, and testing software applications for features, modules, software enhancements and new products, using specifications and prototypes based on competitive market analysis, customer requirements, and business functionality. Excellent candidates will be responsible for leading development effort for multiple teams with new feature development and other product enhancements while staying aligned with the Product and Architect Teams to ensure all-around product quality.
How you’ll add value:
- Prepares, validates, improves, and reengineers functions / processes
- Drives change and improvements within a group
- Balances conflicting business and technical requirements and establishes partnerships with customers.
- Expert in a given domain and/or technology
- Produces well thought-out architecture with scale, performance, security, and availability considerations
- Capable of doing full stack in multiple technologies
- Develop high quality code adhering to the best coding practices as laid down by the company
- Work closely with the architecture team and help translate existing requirements into robust, scalable software applications
- Implement regular code review
- Ensure release management processes are followed
- Be a mentor on best practices,provide implementation oversight and guidance to ensure consistency and quality of design
- Analyze and document existing systems, review pre-existing code and provide recommendations to improve performance and maintainability
- Keep abreast of latest trends to help provide recommendations on new technologies and processes that can help improve the organization
- Understand the Product Teams expectations and manage them with the Development Team
- Work closely with team leaders to ensure structured and coordinated planning of your team’s development
- Be the support system of the Architecture Team, capable of understanding and contributing to the technical solution from design to implementation
- Ensure compliance to established design patterns
- Know when to escalate a critical decisions
- Other duties as assigned.
What you’ll need to be successful in this role:
- BS/MS in Computer Science or2+ years ofequivalent experience
- In addition to 9+ years in an engineering position creating code-based solutions and tools
- Expert in C#
- Expert with SQL databases
- Expert with enterprise software
- Expert with cloud computing and/or mobile applications
- Expert in working with APIs
- Expert in distributed version-control systemsi.e.Git
- Expert in troubleshooting and diagnosing issues
- Expert in Agile development concepts
- Experience with client-side frameworks and technologies i.e. React, Angular and Bootstrap
APPLY HERE
by Ronald Barron | Nov 22, 2023 | Uncategorized
Job Description
Sr. Front-End Web Designer
San Diego, CA 92122
Employment Type: Contract Job Category: Software Development Job Number: 582529 Is job remote?: Yes Country: United States
Job Description
Sr. Front-End Web Designer
Location: 100% Remote
Pay: up to $57 per hour DOE
Benefits: Health, Dental, Vision and more
What we’re looking for:
- Familiarity with modern web technologies and front-end languages
- Working knowledge of accessibility and browser/device considerations.
- A thoughtful contributor to support & lead aspects of the build of a robust design system.
- A detail oriented, organized, and self-motivated individual with a passion for human-centered design.
Required Skills:- Prototyping expertise (Figma preferred)
- Front-end development skills using HTML, CSS, and SCSS
- Working knowledge of Adobe Photoshop
- Experience with content and code updates within Adobe Experience Manager
- Experience building out targeted front-end persona-based experiences within Adobe Target
- Excellent communication and documentation
- Associates degree or equivalent work experience
- Must have a portfolio or relevant work example links to be considered for this position
Job Responsibilities:- Evolve and build out the marketing site component and pattern libraries
- Collaborate closely with UX team to prototype intuitive experiences
- Facilitate front-end content and code updates to the marketing website within Adobe Experience Manager
- Utilize brand guidelines and design system insights to build out new pages and experiences using existing code
- Source and manipulate imagery to create web-formatted graphics & banners
- Design layouts and templates for global solutions that focus on user experience
- Build out targeted front-end persona-based experiences within Adobe Target
- Present design solutions to stakeholders and leadership Contribute to collaborative design sessions
- Support cross-browser testing at multiple stages of a project
Desired Skills:- Experience with utilizing and/or building out a design system
- Experience with delivering targeted content (Adobe Target preferred)
- Experience with GitHub
- Experience with front-end testing
- Basic JavaScript knowledge
- Bachelor’s (preferred) or equivalent work experience
- Testing for the various skills may be applied
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by Ronald Barron | Nov 22, 2023 | Uncategorized
Job Description
Manager, Data Science
locations
Remote United States
Remote Canada
time type
Full time
job requisition id
R2321
Job Description:
Phreesia is looking for an experienced Manager, Data Science to join our ever-evolving Data Science team! If you’re ready to embark on a meaningful journey that combines cutting-edge technology, innovative problem-solving, and the opportunity to drive healthcare transformation, then you’re in the right place.
With over 100 million patient visits on our platform annually, we continue to be the industry leader in the patient intake space. Our mission at Phreesia is to empower patients with knowledge, skills, and confidence, making them active participants in their healthcare journey. Being part of the Data Science team at Phreesia means you’ll help internal stakeholders understand our patient population and optimize ways that we interact with them, turning this mission into a reality.
In this role, you’ll lead a team of 4-6 Data Scientists and take ownership of allocating resources by designing, solutioning and prioritizing strategic projects that tackle the most pressing business needs, setting us on a path to both short-term and long-term success. Humans are complicated and healthcare data reflects that, so we need smart, passionate people to join us in facing these challenges head on.
What You’ll Do
- Manage up to 6 Data Science roles at various levels on multiple teams including any hiring, onboarding, and retention for your pods.
- Participate in strategic planning and prioritization for your teams.
- Participate in resource allocation across teams and projects.
- Participate in sprint planning for multiple Data Science teams.
- Interface with various internal business partners on cross-functional projects.
- Participate in high-level technical solutioning, project design, and implementation strategy.
- Work closely with other Data Science managers and Product Managers to distill business objectives, prioritize projects, and assess potential new work streams.
What You’ll Bring
- Bachelor’s Degree is required; Advanced education in a quantitative field such as data science, computer science, engineering, mathematics, statistics, computational linguistics, physics is preferred.
- 7+ years of experience in an operational Data Science role, including 2+ years of experience managing a Data Science team.
- Strong SQL and Python skills, along with experience in Git and CI/CD are required; experience using cloud services on Data Science Projects (AWS, GCP, Azure)is preferred.
- Industry experience in Healthcare or Marketing Analytics is strongly preferred.
- Experience in one or more of the following: knowledge graphs, vector similarity search, large language models is preferred.
- Experience in using statistical principles to inform decision making (experimental design, significance tests, a/b testing).
- Ability to organize, visualize, and present complex data in a way that tells a compelling story and drives decision making.
- Experience collaborating with Data Scientists and Data Engineers to propose, test, validate, evaluate, and deploy Machine Learning models.
APPLY HERE
by Ronald Barron | Nov 22, 2023 | Uncategorized
Job Description
Data Engineer
Remote USA
Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura’s category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that’s successfully grown startups into multi-billion dollar organizations.
Come build with us!
About The Role
At Pango, data is at the core of most of our decision making and our Data Platform is one of the pillars supporting the company’s growth. The data that pass through the Platform are used by both internal and external customers. We are looking for a Data Engineer to help us continue improving the architecture, enhancing, and maintaining the Data Platform.
Day to Day
- Design, build, deploy, and support scalable pipelines (scaling in both volume and variety of data sources) confirming data privacy and security requirements are met.
- Administer and maintain the infrastructure powering our analytics and data assets by continuously monitoring and improving system performance and cost.
- Provide technical mentorship to other team members ensuring knowledge is disseminated and high quality assets are delivered.
- Drive data quality across the organization; develop best practices and frameworks for driving high quality work.
- Define and manage SLAs for data sets and processes running in production
- Evaluate, recommend, and build prototypes of new data engineering technology
- Participate in technical architecture discussions and peer code reviews
- Manage data migrations/conversions and troubleshoot data processing issues, assisting other team members when necessary.
- Other duties and responsibilities as needed.
What you bring to the table:
- 5+ years of experience in the data space with several years in Data Engineering working with a modern, cloud-hosted tech stack; AWS experience critical
- Proficiency in Spark and Distributed Computing, Databricks a plus
- Track record of architecting, designing and deploying high performance systems with reliable monitoring and logging practicesStrong Knowledge of Python and SQL, Scala a plus
- Experience with job orchestration technologies like Airflow
- Strong communication skills and the ability to work asynchronously across multiple time zones; open to shifted work hours to accommodate team meetings
- Knowledge of CI/CD, version control and the command line
- Experience working with third party APIs for ingestion and integration
- Experience with Stream-processing systems (Kafka, or equivalent)
It would be great if you also had:
- Knowledge of container services (Docker/Kubernetes)
- Infrastructure as Code tools like Terraform
APPLY HERE
