Content Creator – AP Computer Studies

Content Creator – AP Computer Studies

Employer: StudySmarter UG

YOUR ROLE

As a content creator (m / f / d) Computer Studies at StudySmarter, you are responsible for creating first-class content for our website. You will become part of a young, dynamic team and support us in implementing our SEO strategy. The goal: to position StudySmarter as the # 1 EdTech startup worldwide.

Your responsibilities are:

  • If you are currently studying Computer Studies, you have the opportunity to write summaries for your degree program, learn something for your studies and earn money – win-win-win
  • Write search engines optimized content such as explanations of concepts in school and studies.
  • As part of our content task force, you work together on many different content projects.
  • Work on an exciting SEO growth project in the study & school sector.
  • Work from where you want and when you want.

WHAT YOU NEED TO SUCCEED

  • You have a good understanding of the requirements of different markets and cultures in the USA.
  • You should have completed your AP (USA) and are currently studying Computer Studies or have been studying and have a Bachelors or, maybe you are in your 2nd Year or higher of University?
  • You’re fluent in English (level C1).
  • You have a background in education or tutoring. Alternatively, you have a great eye for creating learning materials that are appropriate and accessible for the target group
  • You have a proactive and solution-oriented approach to problems
  • Interpersonal skills and communication are among your strengths
  • You work in a focused, structured manner and enjoy working at a fast pace in dynamic, ever-changing environments
  • You are available for 3 or 6 months full-time or part-time.

WHY STUDYSMARTER?

  • You can become part of the best German Edtech startup in a highly interesting growth phase.
  • You will have a real impact on our world by changing the way we learn.
  • You will work independently from day one.
  • We offer you a completely flexible working schedule. Work when you want and from where you want.
  • We always have new, exciting projects that you can actively work on. No day will be like the other.
  • We stand for open and regular communication – even if the job is carried out remotely.
  • You will develop personally and professionally.
  • We are a talented, diverse team without hierarchies.

APPLY HERE

Cloud Operations Engineer III

Cloud Operations Engineer III

Employer: Kaplan

  • The Cloud Operations Engineer III is primarily responsible for architecting, specifying, and building new systems through automation, as well as contributing to the planning, re-architecture, or refactoring of systems already in use.
  • This role implements planning, risk management, tooling, build and software engineering through collaboration with technical and engineering teams to improve system stability and minimize system downtime and customer impact.

Primary Responsibilities

  • Providing architecture and design support of the Linux, Windows, cloud, and container environments
  • Planning and implementing integrations and additions across many systems and environments
  • Driving automation, design development, and other solutions in a comprehensive manner to boost operational efficiency
  • Collaborating between development and IT teams to scale cloud solutions, create workflow processes and ensure the quality of releases
  • Troubleshooting critical site events and documenting root cause analysis
  • Setting various development and administration standards for Kaplan North America Production and Development systems
  • Promote knowledge sharing and overall DevOps culture in the organization
  • Automating application releases using continuous integration and delivery to Azure, AWS, and on-premise environments
  • Coordinating between QA personnel, software and application developers, project managers, and stakeholders
  • Providing recommendations on approaches to troubleshooting and resolution of site and production issues

Minimum Qualifications

  • Bachelor’s Degree or Equivalent with a focus in Information Technology or related field
  • 7+ years of progressive experience working with Linux and Windows environments
  • 5+ years of experience with continuous integration, container concepts, and/or related experience
  • Extensive experience with containerization technologies and orchestrators (Kubernetes, Docker, etc)
  • Experience with Microsoft Azure Cloud
  • Experience in open source technologies and have a broad knowledge of technologies used in the DevOps community
  • Extensive experience with automation tools and processes, Infrastructure as Code (IaC)
  • Extensive experience with scripting languages in support of Linux and Windows platforms (e.g. Bash, Powershell)
  • Working knowledge of programming languages ranging from but not limited to Python, .NET, Java, and JavaScript
  • Prior experience working with and supporting software development teams
  • Knowledge of agile project management
  • Excellent written and oral communication skills
  • Positive attitude and ability to effectively work with others
  • Preferred: Azure certified, Certified Kubernetes Administrator (CKA)

APPLY HERE

Privacy Program Specialist

Privacy Program Specialist

Employer: MURAL.co

MURAL is on a mission to inspire and connect imagination workers globally.

MURAL is a digital workspace for visual collaboration that connects over 75 percent of the Fortune 100. Teams at global enterprises including IBM, USAA, E-Trade, Intuit, SAP, Atlassian, Autodesk, and GitHub embrace visual collaboration to run more productive meetings and workshops. This leads to a more creative, engaging, and fun way of working together, all in a welcoming, simple-to-use online space.

Headquartered in San Francisco, California, MURAL employs over 700 people around the world. MURAL is on a mission to level up teamwork with imagination so that working together is more fun and innovation happens faster. The MURAL platform transforms teamwork by making meetings and workshops interactive experiences designed for problem solving, play, and imagination. MURAL has raised $200M in financing to date and is growing rapidly to fulfill its mission.

YOUR MISSION

The Privacy Program Specialist will work to embed the MURAL Privacy Policy and Data Processing Agreement standards across the organization and will support strategies and drive execution of key data privacy and data protection initiatives. The primary responsibilities of the Privacy Program Specialist include but are not limited to the following:

  • Participate in the design, implementation and maintenance of MURAL’s global privacy program.
  • Manage privacy projects from inception to delivery, creating and managing against a detailed project plan, budget, and schedule.
  • Champion the integration of Privacy Principles across the organization and monitor compliance with key privacy requirements.
  • Support the ongoing review and update of privacy policies, standards, and procedures.
  • Participate in information security incident planning, investigation, and response to ensure compliance with all relevant laws, regulations, and contractual requirements.
  • Maintain working knowledge and understanding of relevant privacy laws and regulations.
  • Develop and maintain metrics to monitor the status of and effectiveness of privacy controls.
  • Maintain and coordinate the process and procedures for internal and external privacy-related inquiries and complaints, including data subject requests.
  • Conduct and guide Privacy Impact Assessments and analyze system designs and data flows to identify and mitigate potential privacy risks.
  • Participate in collecting, consolidating, and maintaining data mapping and inventory activities.
  • Develop and support a training and awareness program to ensure all stakeholders are educated and aware of the importance of their obligation to be good stewards of personal data.
  • Participate in the evaluation and implementation of privacy tools and technologies.
  • Perform various administrative tasks, ad-hoc legal and compliance projects as assigned.

YOUR PROFILE

  • Bachelor’s degree or higher from an accredited university or college
  • 3+ years of experience in data privacy/compliance
  • Possess a working knowledge of applicable data privacy regulations and standards (e.g., CCPA, GDPR, PIPEDA).
  • Familiarity with cloud computing environments and technical background a plus.
  • IAPP privacy certification (CIPP/US, CIPP/M, CIPP/E or CIPT) a plus.

WHAT WE OFFER

In addition to being part of our quest to help people empower their imagination, we offer:

  • Competitive salary and benefits
  • Flexible working hours
  • Ability to work remotely
  • Flexible time off
  • Professional development opportunities
  • Learning stipend
  • Wellness stipend
  • MURAL free forever plan
  • Design Thinking + Facilitation trainings

APPLY HERE

Customer Success Manager

Customer Success Manager

Employer: Canvs AI

Canvs is the industry standard in measuring emotion. Using semantic AI and machine learning systems, we help organizations understand how their audiences feel – and why they feel that way. Our technology is improving research efficiencies and increasing revenue for clients across industries like automotive, CPG, gaming, and media & entertainment, along with advertising and research agencies. We include companies like Disney, LRW, and Toluna as part of the Canvs family. We’re the analytic expert on consumer emotions and insights, and we want you to join us.

As Customer Success Manager, you’ll provide strategic support on all things Canvs and serve as a trusted advisor to key stakeholders. You’ll focus on ensuring platform adoption and usage for major accounts while partnering with our technology teams to resolve issues for our clients. Most importantly you’ll act in a consultative capacity, offering subject matter expert-level solutions for both prospective and current clients.

The ideal candidate is passionate about the intersection where technology, consumer behavior, and pop culture meet. You are a problem solver who is obsessed with finding the perfect solutions through SaaS-based offerings. You’re deeply technical but naturally client-centric and extremely detail-oriented at all times!

This role closely works with Sales, Client Services and Product, and reports to the Head of Sales. This is a fully remote position, however some minimal post-pandemic travel may be required.

What You’ll Do…

Primary: support your assigned Account Director in expanding relationships with existing customers. You will serve as the day-to-day client liaison, and help to identify opportunities for the Account Director to farm additional revenue streams via client relationship.

  • Make recommendations on how customers can create ROI using Canvs’ emotional intelligence through repeatable use cases and best practices of the application;
  • Facilitate successful onboarding of new customers, including leading product demos and training sessions.
  • Create and manage product setup (logins, accounts, etc.) for all assigned accounts.
  • Work with Client Support to resolve technical issues within the platform in an efficient and effective manner.
  • Track platform issues and clearly communicate bugs to the appropriate team members.
  • Support the Sales team to serve as a product specialist when requiring a product subject matter expert.

Secondary: In this unique position, you will also have the opportunity to own your own book of business and serve as the lead on these accounts. You will be ultimately responsible for retention.

  • Make recommendations on how Canvs can continue to refine and mature the development across all products
  • Use specialized knowledge of Canvs’ business, proprietary technology, and client applications to identify new opportunities amongst Canvs’ suite of products
  • Gather data and create reports on client usage, UI/UX challenges, common technical issues, and more.
  • Be a strategic partner externally to clients, and internally to account managers.
  • Create client-facing content & multimedia that promotes tool usage and increases platform adoption.

Why We’ll Love You…

  • At least 1 – 2 years’ experience in customer success, account management, client solutions, or a comparable role for SaaS products.
  • Highly proficient in MS Office (Excel, Powerpoint, etc.)
  • Extremely comfortable with learning about and teaching on new technology.
  • Entrepreneurial spirit and creative mindset.
  • Familiar with all major social media platforms (Instagram, Facebook, Twitter, etc.)
  • Exceptionally personable and approachable.
  • Thrive in a team environment while excelling autonomously.
  • Outstanding written and verbal communication skills.
  • Past hands-on experience with customer insights, audience measurement, and/or social listening tools strongly preferred.
  • A background in the media & entertainment industry and/or market research space is a plus!

Why You’ll Love Us…

  • Tremendous opportunity for career growth.
  • Strong culture and commitment to values.
  • Fully-distributed company (Work From Anywhere!).
  • Generous health benefits.
  • Unlimited paid vacation.
  • Summer Fridays.
  • Monthly virtual team-building events.

APPLY HERE

Infrastructure Operations Engineer I

Infrastructure Operations Engineer I

Employer: Kaplan

As a member of the Technical Shared Service Infrastructure Operations team, the Infrastructure Operations Engineer I is responsible for the administration, installation, monitoring, and troubleshooting of Kaplan IT systems. This includes the implementation and design of hardware and software. This engineer will be primarily responsible for data center infrastructure located in; Fort Lauderdale, FL, and Chicago, IL, as well as a number of smaller on-prem locations

Primary Responsibilities

  • Evaluate, plan, install, maintain, and troubleshoot mission-critical (co-located and internal) data center systems including hardware, OS, database, clustering, and established third-party applications.
  • Administer Storage Area Network systems and backups
  • Document proposed solutions and plan for monitoring and maintaining platforms in a lights out data center environment.
  • Administer enterprise class hybrid cloud platforms using VMware and Cloud solutions such as Azure and AWS technologies.
  • Performs software installations and upgrades to operating systems and layered software packages.
  • Monitors and tunes the system to achieve optimum performance levels.
  • Automate routine processes and tasks using scripting techniques.
  • Ensures server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
  • Develops and promotes standard operating procedures.
  • Adheres to established change management processes and participates in Change Advisory Board activities.
  • Conducts routine hardware and software audits of servers to develop and maintain a comprehensive configuration documentation database/library.
  • Coordinate data center facility (power, AC, fire suppression systems, etc) activity with the facilities team.
  • Coordinate the procurement, receiving, and installation of hardware.
  • Solve high level and complex infrastructure problems.
  • Design and orchestrate infrastructure projects such as installations, upgrades, patches, migrations, and implementations.
  • Maintain the on-site data center infrastructure located at Kaplan s facilities

Minimum Qualifications

  • Bachelor’s Degree in Information Technology or related field
  • 5+ yrs of systems engineering experience
  • Excellent knowledge of system administration/operations, practices and procedures
  • Substantive knowledge in Microsoft Windows and Linux administration, Storage Area Network (SAN), and VMware virtualization technologies across data centers
  • Extensive knowledge in MS Active Directory, IIS, DHCP, and DNS
  • Knowledgeable with SQL Server, failover clustering
  • Experience with scripting (VBScript, PowerShell) a plus
  • Experience with enterprise implementation of AWS or Microsoft Azure a plus
  • Knowledgeable with VLAN / WLAN
  • Experience documenting systems and processes
  • Excellent communication skills (oral and written)
  • Must be able to work evenings/weekends as needed (including rotating on-call)
  • Must be able to perform typical data center physical activity including lifting and installing equipment, running cabling, etc.
  • Familiarity with SOX compliance and backup policies and protocols
  • Strong proficiency with NetApp

Preferred Qualifications

  • Past experience in VM migration across data centers or to Cloud
  • Experience with Dell EqualLogic
  • Experience with HP Servers G7-G10 and HP Modular Smart Arrays
  • Experience with Cloudberry / Unitrends Backup
  • VMware Certified Professional – Data Center Virtualization

APPLY HERE