by Ronald Barron | Feb 13, 2022 | Uncategorized
Employer: Array.com
Array is revolutionizing how businesses leverage and enhance consumer data. Our platform enables innovative companies and developers to seamlessly integrate credit and identity data into their apps, websites or workflows. As a remote-first company, we’re focused on providing opportunities for autonomous individuals to have high levels of impact at the forefront of the fintech space. Continuous improvement, experimentation, and a clear mission stretch us individually and together in service of delivering the best products for our clients and users.
The Manager, Technical Support oversees a team of front-line technical support specialists of ambitious and driven people that help organizations that utilize Array’s products to scale and succeed.
We are looking for an effective and motivated manager to build and develop our Technical Support team. You will lead and grow a group of operations specialists that are focused on preventing and resolving user issues, and optimizing our operational processes. You will cultivate the happiness of your team members while guiding them to be the best they can be through feedback, mentoring, and advocacy within the organization. This means helping to set team goals and using metrics to efficiently measure and guide team performance in pursuit of those goals. This role is also responsible for managing some operational projects on a larger scale, across Array’s operations.
You’ll be part coach, part diplomat, part entrepreneur – 100% committed to building and sustaining trust with users and your team.
You will:
- Motivate and manage a team of front-line specialists.
- Guide the organization to design and deliver incredible user experiences.
- Ensure team members are engaged, effective, and growing in their career and new work experiences.
- Set clear goals and directions, and provide regular feedback on team members’ performance.
- Maintain metrics and analysis of team performance, and provide regular reporting on team performance in the form of written analysis and performance reports.
- Transmit and foster our values, serving as a beacon of Array’s user-centric philosophy and culture.
- Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, utilizing new tools or other organizational improvements.
Our ideal candidate will have many of the following:
- At least 5+ years of direct people management experience.
- Experience leading operational teams such as premium support teams (preferably in high-growth technology companies).
- Excellent written and verbal communication skills.
- Strong operational background and a track-record of making data driven decisions.
- Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example.
- An ability to execute on and deliver complex operational projects involving multiple stakeholders.
APPLY HERE
by Ronald Barron | Feb 10, 2022 | Uncategorized
Employer: NTT DATA
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking an IT Delivery Specialist Advisor to join our team. This position will work remotely from your home office located within the US.
NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.
Job Responsibilities Include:
- Act as the liaison between NTT and one healthcare client account undergoing divesture to new healthcare client account regarding the ongoing services under the Transition Services Agreement (TSA)
- Serve as the point of contact for any enhancements or project requests from healthcare client relating to the applications
- Lead all aspects of the engagement with healthcare client including Applications, Infrastructure, Field Services etc.
- Provide guidance to the project managers for cost and schedule tracking, status reporting. RAID management etc.
- Serve as the point of contact for documentation and tracking of all contracts related to the divested account
Basic Qualifications:
- Minimum of 8 years of experience in Healthcare IT
- Minimum of 3 years of experience in providing leadership to various teams
- Minimum of 5 years of active customer engagement experience
- Degree: Bachelors in Computer Science or equivalent work experience
Preferred Skills:
- Divestiture Lead experience
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
APPLY HERE
by Ronald Barron | Feb 10, 2022 | Uncategorized
Employer: CVS Health
Location: AK Work from home, AL Work from home, AZ Work from home, CO Work from home, CT Work from home, DE Work from home, FL Work from home, GA Work from home, IA Work from home, ID Work from home, MD Work from home, MN Work from home, MS Work from home, NE Work from home, TN Work from home, TX Work from home, WI Work from home, WY Work from home
Category: Analytics|Aetna|Claim
Job Type: Fully remote
Job Description:
This position is on a small team focused on reporting and analytics. This position is responsible for designing, running and administering rework reports and projects in support of the rework team. This individual will be expected to learn Alteryx and Tableau. The will use their technical skills to build and manage excel, access and Alteryx databases. The individuals will also handle routine project requests that require the use of tools to pull back claim information or rework project information. The team is highly focused on automation opportunities and rebuilding tools for our business partners that save them time.
Required Qualifications
- Healthcare Knowledge
- Knowledge of Aetna claim platforms
- Intermediate to advanced excel skills (VLookup, Pivot tables, Formulas etc.)
- Intermediate to advanced access skills (Build databases, create queries, design forms etc.)
- Comfortable building power points
- Desire to learn Alteryx and Tableau
- Demonstrated ability to quickly learn new tools
COVID Requirements
CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.
Preferred Qualifications
- College Degree.
- Claim processing knowledge
- Familiar with claim rework
- Understanding of ACAS, ECHS and EWM
- Familiar with SQL
- Strong team player
- Comfortable learning new tools
Education
- High School diploma with equivalent work experience.
APPLY HERE
by Ronald Barron | Feb 10, 2022 | Uncategorized
Employer: Confluent
Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.
We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.
About the Role:
Project managers at Confluent lead strategic and impactful initiatives as a force-multiplier focused on increasing execution efficiency. As a”‘go-to” person, they are instrumental in guiding the seamless transition from big picture to details while navigating tight timelines. They facilitate cohesive collaboration within and across organizations by providing operational discipline, identifying and mitigating dependencies and risks and forging strong relationships through effective communication.
What You Will Do:
- Define, build, own, and establish content tracking processes, including the steps and dependencies required to support content creation and associated tasks within the Developer Experience subteams. Build relationships across cross-functional teams by managing effective communication with external and internal partners
- Based on Developer Experience OKRs, create and publish a plan for achieving OKR results and establishing new content programs
- Work with the leadership team to define OKRs for the next quarter
- Track the execution of the Developer Experience subteams against your plan. Incorporate non-OKR specific objectives where relevant
- Work with Developer Experience leaders to ensure OKRs are met and expectations are appropriately managed where they fall short
- Where objectives interface with other teams, manage that interface to ensure that work progresses smoothly on both sides to achieve the stated results
- Provide regular status updates to ensure the team’s progress is visible within Developer Experience, with key stakeholders, and with the executive team. Understand company structure to ensure review/sign-off takes place in a timely manner
What You Will Bring:
- Someone who thrives in a dynamic work environment and is able to effortlessly juggle and prioritize multiple projects
- Minimum 3–5 years of experience as a project or program manager, preferably in a SaaS environment
- Strong technical, analytical and quantitative skills with the ability to understand designs, challenges, and risks in order to provide timely recommendations and drive decisions
- Solid organizational and project management skills and ability to manage competing priorities without losing sight of the most important initiatives
- Exceptional interpersonal skills to be able to influentially drive alignment among stakeholders while ensuring execution accountability across teams
- Outstanding written and verbal communication skills and a strong team player who can motivate teams across diverse job functions to form an effective execution synergy and clearly document and articulate goals, requirements, timelines, resources, and risk within and across cross-functional teams
- Digital marketing or content marketing experience is a plus
Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.
Confluent requires all employees (in office and remote) in the U.S. to be vaccinated for COVID-19. Consistent with federal, state, and local requirements, Confluent will consider requests for reasonable accommodation based on medical conditions/contraindications or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
APPLY HERE
by Ronald Barron | Feb 10, 2022 | Uncategorized
Employer: Cardinal Financial
Cardinal Financial is a nationwide direct mortgage lender that focuses on creating solutions for our borrowers, partners, and employeesto provide the very best experience. We are genuine, hard-working people who aren’t scared to improve and intentionally push beyond what is considered good enough.
Looking to join a company that values its people, innovates and expands on its proprietary technology, and is growing at a ridiculous rate?! Apply below!
Who We Need:
The RPA Engineer provides expertise with RPA technologies, oversight and assurance of the automation environment’s performance, integrity, and system stability. The RPA Developer is involved with supporting RPA Technologies by building, developing, testing and deploying automation components. The successful candidate will work with cross-functional technical teams, business analysts and key stakeholders to determine viable process candidates for automation, the mapping and modeling of process automation and maintaining the environment to ensure it remains highly available for business-critical processes.
What You Will Do:
- Translate business requirements and processes into technical specifications specific to robotics automation solutions
- Collaborate with other engineers and stakeholders to perform analysis and design.
- Build robust RPA processes that
- Interact with proprietary primary transaction system (web-based)
- Interact with external websites and APIs
- Make/receive phone calls, send/receive emails, faxes and text messages
- Scrape PDF documents and websites for data entry.
- Develop testing strategies and scenarios for review with both project and client teams to ensure alignment to test strategy and completeness
- Utilize RPA logs to identify and resolve problems
What You Need:
- Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
- 3+ years of experience developing with RPA tools such as UiPath, Automation Anywhere, or Blue Prism. UiPath experience is a plus.
- 2+ years of experience with Web Services and APIs (WSDL, SOAP, REST and WS standards)
- Demonstrate strong communication skills to translate technical software solutions to non-technical clients
- Must be a US Citizen or Green Card holder
What We Offer:
- Strength, Stability, and Vision.
- Great compensation package.
- Opportunity for career growth
- A commitment to be a relevant market leader – we are aiming for the top!
- Octane, our engineered proprietary technology that is transforming the mortgage industry.
- An empowered culture where your ideas are important and your voice matters.
- Great benefits package and 401K w/ 50% match up to a maximum employee contribution of 5%- Beginning the 1st of the month following 30-days of employment.
Cardinal Financial is an Equal Opportunity Employer. We respect and aim to empower individuals and support the diverse cultures, perspectives, skills and experiences within our workforce. The expected base salary for this position ranges from $64,000 to $85,900, depending upon the experience and skill set.
APPLY HERE
