Product Designer II 

Job Description

Product Designer II

at Extend

Remote, US

About Extend:

Extend is modernizing the $100 billion-per-year extended warranty and protection plan industry using cutting-edge technology, and top-notch customer service. After a $260M Series C financing round, we are ready to continue to scale our organization and grow beyond our $1.6B valuation.

Our API-first solution allows any merchant to offer extended warranties and protection plans, both online and offline, while also providing a merchant’s end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters.

We are a venture-backed startup based in downtown San Francisco that is led by founders who have previously had multiple successful exits. Extend is simplifying the technology stack for the extended warranty industry.

About The Role:

Extend is looking for a talented Product Designer to join our design team as we evolve and expand our product offerings. As a Product Designer II, you will work cross-functionally across our product team and work directly with product managers, engineers, fellow designers and strategic stakeholders.

You will participate in product discovery and create compelling end-to-end product designs to achieve business goals. We are looking for a Product Designer to own and contribute to major verticals within Extend’s rapidly-scaling product. Your primary goal will be to craft sophisticated, compelling user experiences within both our core warranty platform and innovate ways to design delightful end-to-end claims experiences for customers.

What You’ll Be Doing

  • Support our product vision and strategy, including evolving Extend’s core tooling platform.
  • Work autonomously in a cross-functional, agile product group with product managers, engineers, and leadership to prioritize and build new features
  • Contribute to product strategy by defining problems in insightful ways, understanding business needs, and innovating within technical constraints.
  • Develops expert knowledge of industry, competitive, comparative, complementary products. Ensures clear, defensible problem statements exist for design solutions.
  • Building and performing moderated and unmoderated user research and applying insights to design decisions to achieve user and business goals.
  • Own and cultivate the product team’s full design process, from discovery to asset delivery

What We’re Looking For

  • 3+ years of experience in product/ UX design
  • Advanced proficiency in Figma
  • The ability to thrive in a fast-paced environment, be proactive, and handle ambiguity
  • Strong visual design skills, and a keen eye for UI details
  • Hands-on experience performing moderated and unmoderated user research
  • Excellent communication and collaboration skills
  • Ability to generate creative ideas and an eagerness for innovation
  • Ability to demonstrate strong systematic design thinking
  • Contribute to our design system using industry best practices
  • Attention to detail and outstanding organizational skills

Nice to Have’s

  • Knowledge of Photoshop, Illustrator, Indesign
  • Experience in designing enterprise software
  • Copywriting experience
  • Experience in building design systems

Life at Extend:

  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Unlimited vacation policy.
  • 401(k) with Financial Guidance from Morgan Stanley.

CCPA Disclosure

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Paid Media Specialist

Job Description

Paid Media Specialist

Charlotte, NC

Contract / TemporaryDOE

Description

Robert Half Marketing and Creative is looking for a Paid Media Specialist for a long term, contract to hire opportunity. This role is remote and ideally working in EST hours.

Job Details:

  • Execute pay-per-click search marketing efforts, including keyword research, planning, structure, ad writing, execution, testing, analysis, reporting, etc.
  • Create and manage paid search campaigns for clients on Google, Bing, and other platform
  • Research and optimize keywords on a regular basis
  • Monitor budget and adjust bids to gain better ROI
  • Work with Marketing Analytics team to track KPIs and attribution reporting linking media delivery and insights to brand objectives and results
  • Create, maintain, and monitor keyword bids, account daily and monthly budget caps, impression share, quality score, and other important account metrics
  • Monitor and evaluate search results and search performance across the major search channels
  • Manage display network placement and remarketing campaigns
  • Effectively communicate campaign performance to internal stakeholders and clients as needed
  • Keep abreast of PPC and SEM, and SEO trends
  • Ensure that marketing pixels and other tracking technology is implemented correctly across all client websites
  • Keep up to date with and communicate with team PPC best practices, keyword research tools, and industry research.

Requirements

  • The PAID MEDIA SPECIALIST will be detail-oriented and data-driven, have excellent written communication skills, the ability to optimize the most strategic solutions, and a focused drive toward continuous improvement to reach client goals and deliver results.
  • 2+ years of experience in search advertising and paid search
  • Google Ads Certified, Search Advertising certification
  • Google Analytics expertise – certification is strongly preferred
  • Experience using WordPress or other CMS platforms

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Senior Digital Content Manager

Job Description

Title: Senior Digital Content Manager

(remote)

JobType: Full-Time

Location: Remote US

How will you make an impact?

In this role you will provide content strategy, content management, and content governance expertise to help ensure effective, high-quality digital content on thermofisher.com. The role ensures web content follows established, practical, and optimized processes during development and production workflows so it ultimately provides the best in information architecture (IA), editorial and brand style, user experience (UX), web design and strategy. A digital content manager (DCM) must build strong, collaborative partnerships with internal partners, function as a website authority for marketers and web teams, and be an advocate for the customer experience. The ideal candidate is an excellent communicator, meticulous about accuracy, process driven and has a desire to work alongside a team constantly being asked to stretch and expand its capacity and capabilities.

What will you do?

Digital content creation and maintenance

  • Drive content strategy for web content projects, including giving advice on location of new marketing pages within the site hierarchy
  • Provide subject matter expertise in life science fields, including a strong understanding of applications and techniques used in laboratory settings
  • Ensure digital content is accurate, consistent, and complete, and adheres to digital, editorial, SEO, and brand standards
  • Review, edit, and align marketing, educational, product, support, and search content for campaigns, new product introductions, integration projects, and routine requests
  • Provide practical guidance and support with tools for optimizing web content for search engines (SEO)
  • Author or edit web content directly in content management systems, and troubleshoot content display issues with web team partners
  • Proactively engage with teams across the business to support content optimization, clean-up and maintenance
  • Analyze and address internal and external customer feedback, and participate in voice of customer studies and content optimization projects to improve performance of digital content

Digital content process management and optimization

  • Document and train on digital content and web development processes
  • Establish effective standards and guidelines across the web process workflow and ensure consistent use by content contributors
  • Pick up, coordinate, and prioritize projects in established tracking systems
  • Partner with colleagues on content aspects of new and optimized page designs and A/B testing
  • Analyze content performance and web feedback, and use those data to reevaluate and optimize digital content strategies, web content guidelines and optimal content management practices

How will you get here?

Education

  • Bachelor s degree required.
  • Advanced degree or equivalent level of work experience in a scientific, communications, marketing or digital content career

Experience

  • 3+ years writing or editing scientific and/or technical marketing content, plus developing that content for websites via one or more global web content management systems
  • Experience with SEO and basic web analytics strongly preferred
  • Laboratory experience a plus

Knowledge, Skills, Abilities

  • Outstanding writing and proofreading skills, plus vast knowledge of English language (grammar, spelling, punctuation, audience sensitivity) and scientific content types
  • Understanding web processes and systems such as UX, IA, Adobe AEM/CQ5, QAT
  • Excellent analytical, problem-solving, project and time-management skills
  • Strong relationship-building, verbal communication and presentation skills
  • Keen attention to detail and a high regard for quality and accuracy
  • Highly motivated with a desire and ability to drive improvements
  • Ability to lead and prioritize multiple projects simultaneously
  • Ability to support a diverse, global audience of content contributors, including flexibility to accommodate schedules in other time zones (ie. Europe, Asia)
  • Low frequency of travel for team, project, and business meetings

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Principal Product Manager, Survey Experience 

Job Description

Principal Product Manager, Survey Experience (Remote – US)

Remote /

Product Product Consumer /

Full Time

DISQO is changing the way that the world’s largest brands, agencies and media companies get to know their customers. DISQO is the customer experience (CX) intelligence platform for understanding every customer experience. Businesses trust DISQO to power better decisions for every customer, touchpoint, and outcome. DISQO’s insights, agile testing and advertising measurement products are powered by millions of consumers on the industry’s largest opt-in consumer data platform.

As a Lead Product Manager, you will work on defining and building products that enhance the member experience on our platform. You’d be responsible for building a ranking and recommendation engine for Survey matching that’s optimized for delivering a personalized experience for each of our members. You will work with product leadership to lay out a long term product and technical strategy and drive the execution, and successfully hire and develop PM talent. DISQO is a rapidly growing, fast-moving company, and the right candidate will be able to balance near term operational needs with long term foundational investments.

As an exceptional product leader, you are growth oriented and have strong quantitative and marketplace skills – ideally demonstrated through prior successful ownership of a marketplace or heavily ML-driven products. You will need to be a strategic thinker, frame and find solutions to complex product challenges, measure & drive results, and be able to move fast and maintain focus on the highest impact initiatives while keeping track of trade offs made along the way. Product Management Leaders work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for extremely entrepreneurial Product Management Leaders to help innovate and execute product initiatives across the company and value moving quickly. This job description represents different full-time roles across DISQO

What you will do:

  • Drive all aspects of SurveyJunkie’s member experience as it relates to personalization and survey matching.
  • Maintain a user-centric focus to increase value and improve experiences for our users.
  • Strive to increase and maintain DISQO’s panel reputation as the highest quality in the industry.
  • Be an opinionated PM, that can take our hypothesis driven/data-informed product culture to the next level and ensure that we’re representing our members’ voice in all product decisions
  • Define and own the strategic vision and roadmap for our Marketplace products and communicate it effectively and passionately across the company
  • Engage with internal and external stakeholders to align on product strategy and priorities that deliver measurable results.
  • Partner with our engineering and data science teams to ship impactful product features.
  • Work with data analysts and scientists to create and optimize matching and sorting algorithms
  • Create dynamic and scalable solutions that easily adapt to our ever-changing inventory, users, and business.
  • Define and own product OKRs & roadmap and conduct quarterly product reviews
  • Drive product planning, product definition, tactical execution, user engagement and feedback cycles
  • Act as a role model and an advocate for our Agile and Servant Leadership culture values

What you’ll bring:

  • 8+ of relevant product management at late/growth stage startup or established technology company
  • 2+ years of experience with marketplaces or products with two-sided marketplace dynamics with focus on personalization
  • 2+ years of progressive leadership experience, hiring and managing an exceptional team of Product Managers
  • Experience in building ML based products using modern cloud based big data and analytics tooling & methods (Spark, Kafka, Kinesis, Data Lakes, Data Pipelines, ETL/ELT, Microservices, )
  • A real passion for the art of Product Management (demonstrated by talks, presentations or published articles)
  • Agile & Servant Leader DNA
  • Deep technical and analytical skills – SQL is your 2nd language
  • Strong Systems Thinking and the ability to deconstruct complex problems into coherent smaller parts
  • Strong people management skills with demonstrated experience recruiting and managing high performance product management and product design teams
  • Ability to communicate with and influence engineering teams effectively
  • Ability to operate effectively in both tactical and strategic capacities – You can comfortably adjust your altitude and roll-up your sleeves as needed

#LI-DNI

Perks & Benefits:

100% covered Medical/Dental/Vision for employee, 80% for dependents

Equity

Generous PTO policy

Flexible workplace policy

Team Offsites

Life Insurance

FSA

Paid Maternity/Paternity leave

Disability Insurance

Travel Assistance Program

24/7 Counseling Services offered to Employees

Access to personal and professional growth tools – Calm App & LinkedIn Learning

Note: The benefits noted above are for full time US based employees only.

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

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Product Analyst – Risk, Quality and Field Enablement 

Job Description

Note from FlexJobs Staff: Please note income information is provided for Colorado residents only, and the employer is open to candidates from other areas. Please inquire with the employer.

Title: Product Analyst – Risk, Quality & Field Enablement – Remote

Location: Eden Prairie MN US

Job Category: Sales & Marketing
Job Type: Full-time

As Product Analyst for Optum’s Risk and Quality Provider and Field Platform team, you will be vital to our success delivering the best value to our clients through field and provider enablement technologies. Establishing collaborative relationships with external and internal stakeholders, gather accurate business requirements and work closely with technical product counterparts on platform development. Evaluate product performance, user satisfaction and market requirements for enhancements. You will join an innovative team to lead complex product designs and influence cross functional stakeholders to successfully adapt and embrace change.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Maintain knowledge of market trends, and understanding of business and product strategies and related use cases
  • Identify, gather, and analyze product performance and user satisfaction, producing a dashboard of performance and satisfaction with the platform
  • Identify and promote solutions based on analysis of external and internal data
  • Identify opportunities to reuse technology or leverage new technology to improve capability performance
  • Problem solving skills to identify root cause and resolution
  • Gather and prioritize business requirements, design, and deliver solutions in partnership with product and technical teams
  • Serve as the capability champion and apply deep expertise to credibly represent, manage and engage with business partners
  • Supports preparation of capability business case
  • Identifies and accesses relevant data to build compelling business case in self-directed manner

Required Qualifications:

  • Bachelor’s degree or equivalent experience
  • 2+ years of experience in new product development and or management in a complex, matrixed environment
  • Experience coordinating priorities and executing development
  • Solid communication skills, including written, spoken, and presentation communications
  • Ability to analyze data for evaluation of program effectiveness
  • Proficient in Microsoft applications including Excel, Word, PowerPoint

Preferred Qualifcations:

  • Experience working as a Business Systems Analyst, Technical Product Manager, Operations Lead in a large, complex US organization
  • Health care Experience
  • Experience communicating with senior level business leaders and stakeholders
  • Experience with business case development
  • Experience with AHA and Rally

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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