Operations Lead 

Job Description

Operations Lead

  • Google

This role may also be located in our Playa Vista, CA campus.

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: Mountain View, CA, USA; Austin, TX, USA; Los Angeles, CA, USA; New York, NY, USA; San Francisco, CA, USA.
Remote location(s): United States.

Qualifications

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 12 years of experience in Content Production, Self-Service Content Management, or Program Strategy and Operations.

Preferred qualifications:

  • Ability to manage multiple large projects simultaneously, delegating to team members, with guidance and attention to detail.
  • Ability to influence others with written and verbal communication skills, including presentation writing and delivery.
  • Strong team player with the ability to multi-task and work in a fast-changing environment.
  • Effective analytical, problem-solving and organizational skills, with the ability to create consensus from diverse perspectives.

About the job

Google’s known for our innovative technologies, products and services — and for the people behind them. Whether you are making our staffing systems more efficient, planning for our growth, building relationships on college campuses or cultivating the next generation of computer scientists, you have an eye on the staffing needs of Google and the broader hiring landscape. You are focused on cultivating outstanding candidates for Google’s long-term hiring needs, and work across a cross-functional and international group of staffing teams. You are both scrappy and resourceful, creative and driven — and excited to share the magic of working at Google.

Great just isn’t good enough for our People Operations team (known elsewhere as “Human Resources”). We bring the world’s most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

Additional Information:

Colorado only*) Minimum full-time salary range between $169,000 – $181,000 + bonus + equity + benefits. *Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.

Responsibilities

  • Own and drive My Google’s self-service strategy, working closely with HR service delivery teams to ensure alignment on strategy, prioritization, and impact measurement.
  • Set Key Performance Indicators (KPIs) and actively track operational metrics. Identify opportunities and provide data-driven strategic recommendations for how to adjust approaches to meet goals.
  • Design and maintain operational processes, including forecasting, annual planning, resource allocation, Objectives and Key Results (OKR) tracking, and monitoring and reporting on business performance.
  • Develop a governance model for content management based on stakeholder business requirements and industry best practices.
  • Lead annual strategic planning, work closely with cross-functional teams on intake, articulating priorities, and forward-looking business planning to inform our strategic roadmap and resource needs.

APPLY HERE

Associate Manager, Digital Content and Strategy 

Job Description

Associate Manager, Digital Content and Strategy

NEW YORK, NY or Remote Americas, except for Colorado

ADVERTISING – ADVERTISING MARKETING

PERMANENT

Spotify Advertising is looking for a skilled content strategist to join the growing content marketing practice as an Associate Manager, Digital Content and Strategy. This role will be part of the wider Advertising Business Marketing team, helping bring awareness of our innovative ad solutions to businesses around the world. In this role you will help advise and implement Spotify Advertising’s content strategy across our owned digital platforms and products including the Spotify Advertising website.

Our ideal candidate is a highly motivated, self starter with experience driving content strategy for a product marketing site to grow site traffic, engagement, and conversions. Balancing business goals and user needs to build compelling digital experiences is essential—as is a collaborative and creative demeanor.

What You’ll Do

  • Write, edit and optimize web content across product pages, landing pages, campaigns, triggered messaging, taking a test and learn approach to content and UX optimizations
  • Experience in leveraging A/B testing, SEO, and other analytics reports to identify top of funnel solutions that optimize and increase adoption of the user-facing ad-platform. This includes suggesting updates to the information architecture, user flows, and landing page wireframes
  • Provides design support on new concept creation and direction, which takes into account overarching best practices and competitive landscape research
  • Work closely with cross-functional teams across marketing, product and sales to ensure the website is accurate and meets our customer’s needs
  • Responsible for a continuous improvement process to ensure that insights are incorporated into the different product backlogs on a regular basis.
  • Lead projects using Asana to ensure timely delivery and launch of content
  • Monitor and report on performance of digital content initiatives and campaigns
  • Understand the competitive landscape and the latest digital and web trends, constantly auditing our site to ensure we’re delivering the best experience to our customers

Who You Are

  • Have 7+ years of experience crafting web content and user experiences for high-growth brands, ideally B2B
  • Strong digital marketing skill and experience. This position needs to understand how to use digital experiences to drive desired results.
  • Experience growing site traffic through technical, content and site structure improvements
  • Proven experience in content reporting tools (Google Analytics, Tableau, Pendo to name a few) and working in a CMS
  • Have experience collaborating across teams like product, engineering, design, and the wider marketing organization
  • Be receptive to feedback from partners at every level
  • And last but not least—have a proactive and positive demeanor

Where You’ll Be

  • We’ve introduced Work From Anywhere to give you more options!
  • While we will ask you to pop into the office from time to time, we are giving you the flexibility to work from home should you choose to do so.
  • Working hours? We operate within the EST time zone for collaboration

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 381 million users.

This role is not eligible for hire in Colorado, USA.

Global COVID and Vaccination Disclosure

Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For NYC, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties.For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.

APPLY HERE

Interaction Designer 

Job Description

Interaction Designer, Google Cloud

  • Google

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: Cambridge, MA, USA.
Remote location(s): United States.

Qualifications

Minimum qualifications:

  • Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  • 4 years of experience in product design or UX.
  • Experience designing across multiple platforms, and working with technical/design teams to create user flows, wireframes, and building user interface mockups and prototypes.
  • Portfolio highlighting multiple projects and your direct contributions.

Preferred qualifications:

  • Master’s degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  • 2 years of experience working in a complex, cross-functional organization.
  • 1 year of experience leading design projects.
  • Problem-solving skills and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile (Android and iOS).
  • Ability to lead and ideate products from scratch and improve features within a user-centered design process.
  • Skills in communicating and influencing product design strategy.

About the job

At Google, we follow a simple but vital premise: “Focus on the user and all else will follow.” Google’s Interaction Designers take complex tasks and make them intuitive and easy-to-use for billions of people around the globe. Throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes—you’ll envision how people will experience our products, and bring that vision to life in a way that feels inspired, refined, and even magical.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As an Interaction Designer, you’ll rely on user-centered design methods to craft industry-leading user experiences—from concept to execution. Like all of our UX jobs, you’ll collaborate with your design partners to leverage and evolve the Google design language to build beautiful, innovative, inspired products that people love to use.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Additional Information:

(Colorado only*) Minimum full-time salary range between $130,000 – $139,000 + bonus + equity + benefits.

*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.

Responsibilities

  • Collaborate with product managers, engineers, and cross-functional stakeholders to understand requirements, and provide creative, thoughtful solutions.
  • Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and/or high fidelity prototypes.
  • Integrate user feedback and business requirements into ongoing product experience updates.
  • Advocate for the prioritization of design centered changes, refinements, and improvements.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google’s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To learn more about COVID vaccination requirements for US Google workplaces, read our Vaccination Entry Policy.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.


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Senior User Experience Designer

Job Description

Senior User Experience Designer

ANYWHERE IN THE US /

RESEARCH & DESIGN /

FULL-TIME

Truss is tackling tough technical problems for the private sector and government. We use modern development practices to build software, streamline infrastructure, and train others through exposure to our teams. We have earned a reputation with our clients for pragmatism, autonomy, expertise, and trust. We extend these values to our strong relationships with contractors, partners, and employees because we believe this is fundamental to doing great work.

Truss was named one of the Inc. 5000 Fastest Growing Companies for 2022. All Trussels enjoy full benefits, generous PTO, 401k match, a co-working budget, an employee effectiveness budget, and company-wide transparency around salaries and career leveling (view the Truss Leveling Guide). We have been a remote-first organization since our inception and are passionate about work-life balance, building diverse teams, and practicing radical candor.

THE CHALLENGE

As a user experience designer, you’ll work closely with senior designers and teammates to understand user needs, define the problem space(s), and determine which problems are the right ones to solve. You’ll conduct user research to gain a better understanding of needs and to design and test solutions, lead product and design discussions with the team, and ultimately collaborate with teammates to create experiences focused on user needs.

THE OPPORTUNITY

We are working to bring user-centered design to software development, and ultimately make our projects’ outcomes as effective and enjoyable as possible for stakeholders. Designers have the opportunity to play a major role in shaping this experience throughout every phase of a project. Our goal is to contribute thoughtful, collaborative work that embodies our organizational values while working shoulder to shoulder with our clients—with the group support of the other ~20 designers in Truss’s Design & Research practice.

A position with Truss will give you the opportunity to continuously enrich your skills, working in an energetic, yet balanced environment as part of a team of curious, helpful people.

This is a fully remote role and reports to the Director of Design & Research.

THE TEAM

As a Senior User Experience Designer at Truss, you will be part of a cross-functional project team consisting of a minimum of one user experience designer, a product manager, and engineers, all working together to improve government services and do meaningful work in the private sector.

The Design & Research team is about 20 empathetic, user-centered, curious humans. We are known for pragmatism, expertise, openness, and curiosity. Our expertise ranges from content design to research to design systems to interaction design to systems design. We gather together once a week to share what we’ve learned (and challenges we’re encountering) on our respective projects, in addition to just spending time being human together.

The salary range for this position is $152,500 to $179,500.

THE SKILL SET

  • Deep expertise developing research and human-centered design strategies with small or large teams
  • Expertise resolving complex research and design problems
  • Enthusiasm for collaborative work, cross-functional teams, and engaging with stakeholders
  • Comfort engaging with stakeholders on client projects, including demonstrating the value of human-centered design and helping clients understand trade-offs between different design solutions
  • Leading and developing research (remotely or in-person), and facilitating the synthesis of findings to drive next steps, including prioritizing and breaking down work (and helping others do the same)
  • Interest in mentorship and helping teammates grow
  • High level of skill for communicating clearly and listening thoughtfully
  • A mindset of continued learning, including expanding your skills, and trying new tools and methods

Note: If you’re not sure if you have 100% of these skills, we still encourage you to apply if you think you might be a good fit.

Within 1 month you will…

Complete Truss’s Onboarding Guide

Complete onboarding to the Design & Research practice

Shadow 1-2 projects, meeting the team members and gaining an understanding of the key processes and deliverables related to your role

Within 3 months you will…

  • Embed on one project, gaining domain knowledge of the team’s deliverables and key risks
  • Lead strategic design discussions with the team
  • Lead and develop research and testing to gain a better understanding of user needs and to test solutionsLead and develop design strategies such as concepts, wireframes, and prototypes to find, explore, and test innovative solutions to problems
  • Design with accessibility and inclusivity in mind
  • Develop an understanding of internal team and external stakeholder/client dynamics as needed

Within 6 months you will…

  • Work independently on your project to move the team toward key deliverables, balancing rest and productivity
  • Facilitate collaborative processes within your team and potentially with stakeholders
  • Take the initiative to improve process and add clarity to areas of ambiguity on your project
  • Regularly share insights and innovations from your project back to larger Design & Research practice
  • Lead operational improvements within the Design & Research practice

Eligibility:

You must be eligible to work in the U.S.

Truss employees must live and work within the continental U.S. or one of its territories.

Unfortunately, we are unable to sponsor work visas at this time.

Truss is a federal contractor and as such must adhere to executive order 14042 for the Covid Vaccination mandate regarding federal contractors. Upon employment, Truss will request proof of vaccination. If a medical or religious accommodation is needed, a discussion can be held with our People Operations department.

** A note from Truss: We know you’re likely experiencing a lot of disruption as our nation (and our world) responds to COVID-19 and other events – we’re experiencing it, too. During video interviews, you’ll likely see more of our human side. Family members, partners, kids, and pets are home with some of us! We promise to be present and engaged, but we may be a little…harried. It’s OK if you are, too – we understand that everyone is experiencing extra stress right now. If you have any questions along the way, please let us know, and stay healthy and safe. **

APPLY HERE

Quantitative UX Researcher 

Job Description

Quantitative UX Researcher, Google Cloud

  • Google

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: New York, NY, USA; Seattle, WA, USA.
Remote location(s): United States.

Qualifications

Minimum qualifications:

  • Bachelor’s degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  • 4 years of experience in an applied research setting, or similar.
  • Experience in programming languages used for data manipulation and computational statistics (Python, R, MATLAB, C++, Java, Go), and with SQL.
  • Product research experience in an applied research setting.

Preferred qualifications:

  • Master’s or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 3 years of experience working with senior leadership (e.g., Director level and above).
  • 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
  • Excellent command of research questions within a given domain, and of technical tools for the analysis of data within that field.
  • Proficiency in programming computational and statistical algorithms for large data sets.
  • Demonstrated expertise in descriptive, inferential, and multivariate statistics, including t-test and ANOVA, and experimental design.

About the job

At Google, we follow a simple but vital premise: “Focus on the user and all else will follow.” Quantitative User Experience Researchers make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, needs, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a Quantitative User Experience Researcher (Quant UXR), you’ll help inform your team of UXers, product managers, and engineers about user needs. You’ll play a critical role in creating useful, usable, and delightful products. You’ll work with stakeholders across functions and levels and have impact at all stages of product development.

You will investigate user behavior and user needs using empirical research methods such as logs analysis, survey research, path modeling, and regression analysis. Quant UXRs vary in background using skills from computer science, quantitative social science, econometrics, data science, survey research, psychology, human-computer interaction, and other fields. You’ll combine skills in behavioral research design, statistical methods, and general programming to improve user experience.

The Quant UXR community at Google will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Additional Information:

(Colorado only*) Minimum full-time salary range between $130,000 – $139,000 + bonus + equity + benefits. *Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.

Responsibilities

  • Define and measure quantitative UX goals and metrics in collaboration with Designers, Qualitative Researchers, Data Scientists, Engineers and Program Managers.
  • Develop code and statistical models to understand user experience.
  • Conduct empirical research using methods from computer science, quantitative social science, statistics, econometrics, and other fields to understand user behavior and extract meaningful patterns from large data sets.
  • Examine existing data and product designs to generate hypotheses and plans for high-impact research.
  • Prioritize and drive research to improve user experience. Communicate findings to stakeholders in the company. Make research findings convincing and actionable for both research experts and non-experts.

APPLY HERE