Senior Technical Program Manager II

Job Description

Senior Technical Program Manager II

Location: Seattle, Washington, United States

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Our Team

The Technical Program Management team at Axon lead technical initiatives across Axon. Technical Program Managers drive delivery of platform solutions, product, engineering, PDLC/SDLC, and infrastructure operations.
In Connected Devices, we are solving some of the hardest IoT challenges today. We design, deploy and manage 1000s of smart camera systems (both in-car and body-cameras) used by 100s of law enforcement agencies around the globe. For example, our Fleet3 product enables law enforcement officers collect video evidence in addition to accurately performing Automatic License Plate Recognition (ALPR) in real-time using AI deep learning models deployed on device.

Your Impact

If you enjoy working on large-scale projects and collaboratively leading the technical direction of an engineering team, this role is for you. We believe that happy teams take good care of their customers, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind, aim far while delivering results that consistently delight our Customers.

Fleet 3 is Axon’s next generation of dash camera for law enforcement. Not only will this be the best in-car video system on the market but it will include Axon’s newest artificial intelligence capabilities to incorporate live services and the ability to alert officers of vehicles of interests via smart license plate reading technology. Maintaining this system from end to end and leveraging the strengths of the Axon Ecosystem is a huge task.
With this mission, we are looking for an experienced program manager who has a track record of executing and coordinating complex software deliverables across multiple teams and job roles. Sitting at the middle of product, design, and engineering, you should love to build relationships across a wide variety of personalities, while driving the execution of the product. You will use your technical expertise and detail-oriented mindset to help identify, prioritize, and troubleshoot blockers and cross team dependencies.

What You’ll Do

Location: Remote anywhere in US or onsite in Seattle, WA or Scottsdale, AZ
Reports to: Director of Technical Program Management
Direct Reports: None
Your Day to Day

  • Coordinating across product managers, engineering, and design to set and drive all major software deliverables and make the entire organization more effective and data-driven.
  • Collaborating with the hardware program manager to ensure all deliverables are aligned and accomplished for our key program milestones.
  • Tracking all major road blocks and risks, identifying dependencies to help prioritize and parallelize work, while reporting this information up and out to the broader organization.
  • Leading by example with thoroughness, detail, and care for our customers.
  • Communicating regularly and effectively with our teams in Seattle, Scottsdale, Vietnam and Finland.

What You Bring

  • 7+ years work experience as a software project or program manager. Preference towards enterprise SaaS or embedded devices.
  • High degree of competency and proven success with project management including: Agile methodology, identifying and managing risks, tracking dependencies and milestones, and communicating overall project status.
  • You can identify dependencies, mitigate risks and meet deliverables through global cross-functional teams
  • Experience using JIRA.
  • Experience collaborating and working closely with remote and offshore team members.
  • Can create, read and understand detailed process and software architectural documentation.
  • You can learn quickly and get passionate about the underserved and unique needs of public safety.
  • You resonate with Axon’s Values and believe technology can be applied to tackle public safety’s biggest challenges.
  • You not only can accept critical feedback-you thrive off of it and can effectively communicate it to your peers as well.

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Development Programs
  • And yes, we have snacks in our offices

#LI-Remote

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

NOTE: The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

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User Experience Designer

Job Description

User Experience Designer – Remote

Design United States

Job ID #1980

Description

User Experience Designer (Remote)

Note: This is a fully remote role. Qualified candidates from all time zones are encouraged to apply. NWEA will provide all necessary equipment as well.

Position Summary

The User Experience Designer is responsible for contributing to the design of a user interface strategy and an intuitive user experience that satisfies the business and user requirements. The User Experience Designer will use proven “User Centered Design” methodologies to identify and define targeted audience segments, their goals, tasks and criteria for success. The User Experience Designer is also responsible for organizing content into user centric categories and creating a navigational structure and interface requirements to support the task and information needs of end users.

Responsibilities

  • Design a user interfaces and user experiences in accordance with best practices, universal design and accessibility concepts.
  • Design and develop an intuitive user experience that satisfies the business and user requirements.
  • Work closely with business analysts, product managers and partner user groups to ensure that user experience requirements and objectives are met.
  • Collaborate with others in the organization to ensure that the user interface design works with the technical solution, and to propose new designs within technical constraints that still provide a positive user experience.
  • Create user experience work products and deliverables for projects.
  • Contribute to the teaching and mentoring of others in user experience process and practice.
  • Perform heuristic and comparative analysis, planning and conducting user experience workshops and interviews, the development of user profiles or personas, creation of site maps, development of wireframes, navigational flow or pathways that users will follow throughout the Web site or application, writing of UI Design Specifications, and participating in usability testing efforts.
  • Participate in developing user experience strategy, selecting and managing tools, and integrating user experience design into the product lifecycle.
  • Perform other duties as assigned to ensure the success of the team and the entire organization

Skills and Abilities

  • Ability to conceptualize the abstract and manufacture the concrete
  • Creative ability to envision and articulate the user experience
  • Ability to work with partners and internal experts to develop user personas and
  • Advanced knowledge of Internet functionality and comparative browser features
  • Basic knowledge of HTML and other Web technologies (e.g. CSS)
  • Strong knowledge of best practices in usability as it applies to Web sites and on-line applications
  • Strong facilitation, presentation, written and verbal communication skills
  • Attention to detail
  • Logic and analytical skills

Competencies

  • Instill trust: gain the confidence and trust of others through honesty, integrity, and authenticity
  • Communicate effectively: develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Customer focus: build strong customer relationships and deliver customer-centric solutions
  • Drive results: consistently achieve results, even under tough circumstances

Education and Experience

  • Minimum Bachelor’s Degree in HCI, Human Factors, Information Design, Web Design or related field, or comparable experience in the Industry. An equivalent combination of education and experience will be considered in lieu of a degree
  • Two to three years’ experience in documenting and creating interactive solutions to meet the clients’ business requirements and objectives (provide portfolio of implemented user designs)
  • Two to three years of exhibited knowledge in developing products or systems, or comparable education
  • One to three years’ experience leading the designs of one or more complex application(s) or services
  • Knowledge of accessibility and accommodation requirements related to User Interface development a plus

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Senior Software Engineer, Machine Learning

Job Description

Title: Senior Software Engineer, Machine Learning

Location: Remote – North America

Whatnot

Whatnot (YC W20) is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re one of YC’s top companies and one of the fastest-growing marketplaces ever. We’re laser-focused on creating an exceptional software company, team, and place to work. You can read our principles here and learn what our team is up to through our engineering blog.

Our mission: enable anyone to turn their passion into a business and bring people together through commerce. We’re building the future of ecommerce; an interactive community where creators can make a living off their passion.

Did we mention we’re high growth? In January 2021, Whatnot had 10 ambitious employees. Today, the Whatnot team is 120+ employees and will exceed 300 by year end. We’re hiring forward thinking problem solvers across all functional areas. We recruit thoughtfully, can adapt quickly, and are scaling fully remotely.

Opportunity Size

The ecommerce experience has been static for 20+ years and is one of the largest opportunities for disruption in the startup space today. Livestream shopping is a $170B GMV market in China and has grown 100% YoY. Retail is a $5T market opportunity!

Role

We are looking for intellectually curious, highly motivated individuals to be foundational members of our Machine Learning and Data Platform team. You will partner across the company and use data to design scalable solutions based on a deep understanding of critical business goals. The ideal candidate will support initiatives end to end with software, data & machine learning engineering.

What you’ll do:

  • Partner closely across the machine learning, platform, and product engineering teams to train models to solve product problems and productionize data science and machine learning artifacts.
  • Contribute scalable solutions across various serving stacks at the machine learning service and application layers.
  • Build and help set direction for ML infrastructure, such as feature construction patterns, data and model monitoring, online & offline scoring systems, and model usage patterns.
  • Develop high quality communication devices such as dashboards, notebooks, documents, and presentations to convey insights across a broad audience.
  • Define and advance our technical approach to scalable machine learning.

You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Senior Software Engineer, Machine Learning you should have 5+ years of experience, plus:

  • Proven history of knowledge in Computer Science, Statistics, Mathematics, Software Engineering or related technical field.
  • Industry experience with a track record of applying practical methods to solve real-world problems on consumer scale data.
  • Extensive experience with Python for data science and machine learning software development e.g. Flask, FastAPI, Docker.
  • Ability to work autonomously and lead initiatives across multiple product areas and communicate findings with leadership and product teams.
  • Experience with operational databases such as PostgreSQL, DynamoDB, Elasticsearch, Redis.
  • Proficiency and experience in applied statistical and machine learning fields e.g. Recommendations, Search, Fraud & Anomaly Detection, Experimentation and Causal Analysis
  • Firm grasp of visualization tools for monitoring and logging e.g. DataDog, Grafana
  • Familiarity with cloud computing platforms and managed services such as AWS Sagemaker, Lambda, Kinesis, S3, EC2, EKS/ECS, Kafka, Flink/Spark.
  • Professionalism around collaborating in a remote working environment and well tested, reproducible work.
  • Exceptional documentation and communication skills.

Benefits

  • Competitive base salary and stock options
  • Unlimited Vacation Policy and No Meeting Holidays
  • Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
    • Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
    • Dental and Vision sponsored 100% by Whatnot for employees and dependents
  • Work From Home Support
    • Laptop provided by Whatnot and home office setup allowance
    • $450 work-from-anywhere quarterly allowance for cell phone, internet, or co-working space
  • Up to $500 monthly to spend within Whatnot App
  • Care benefits
    • $1,350 quarterly allowance on food
    • $1,500 quarterly allowance for wellness
    • 16 weeks Paid Parental Leave and gradual return to work
    • $20,000 for family planning, such as adoption or fertility expenses
  • 401k offering for Traditional and Roth accounts provided by Betterment
    • Employer matching contributions of 100% of up to 4% of contributions on base salary

EOE

At Whatnot, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

APPLY HERE

Staff Software Engineer, Trust and Safety

Job Description

Title: Staff Software Engineer, Trust & Safety

Location: Remote – North America

Whatnot

Whatnot (YC W20) is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re one of YC’s top companies and one of the fastest-growing marketplaces ever, hitting well over 100MM GMV in just our second year. We’re laser passionate about crafting an outstanding software company, team, and place to work. You can read our principles here.

Our mission: enable anyone to turn their passion into a business and bring people together through commerce. We’re building the future of eCommerce; an interactive community where creators can make a living off their passion.

Did we mention we’re high growth? In January 2021, Whatnot had 10 ambitious employees. Today, the Whatnot team is 200+ employees and will exceed 300 by year-end. We’re hiring forward-thinking problem solvers across all functional areas. We recruit thoughtfully, can adapt quickly, and are scaling fully remotely.

Opportunity Size

The eCommerce experience has been static for 20+ years and is one of the largest opportunities for disruption in the startup space today. Livestream shopping is a $170B GMV market in China and has grown 100% YoY. Retail is a $5T market opportunity!

The role

Trust & Safety is a brand new engineering team at Whatnot that is dedicated to building systems and features which ensure our users have positive, safe experiences on Whatnot – we believe everyone is entitled to thrive on our platform.

As a software engineer on the Trust & Safety team, you can expect to build systems and products that allow our users to better moderate their shows, help our internal team action and mitigate issues, solve complex systems problems to monitor & detect bad behavior from reams of data, and build solutions that scale to our next 20x of growth.

The most important qualities you’ll need are making sound product decisions, navigating new domains seamlessly, taking extreme ownership, and shipping high-quality products fast. We always prioritize the highest impact features and ship them quickly.

The software team has a lot of individual responsibility and many more freedoms, so we need to hire people we can trust. Your ability to make good trade-offs and exercise good judgment is essential to us.

About You

  • 10+ years of software engineering experience.
  • You’ve considerable experience in a Trust & Safety or related domain – you’ve seen problems like ours previously and can contribute to figuring out how to solve them at Whatnot.
  • Knowledge of multiple programming languages (we primarily use Python, Elixir, JavaScript – knowledge of these in particular not required).
  • Excellent product instincts. You first think about users rather than the best technical solution.
  • You can mentor others, and prioritize building inclusive, supportive teams.
  • You can juggle short term needs with long term requirements and make the correct tradeoff between both for what’s in the long term interest of our business.
  • You’re comfortable owning a large focus area (i.e Fraud or Payment Infrastructure).
  • You can delegate with ease, and be supportive to the engineers on your team(s).
  • You’re a strong cross-functional communicator.
  • Engineers look up to you, and enjoy your contributions to solving their problems.
  • You are an Engineering leader that is empowered and capable of directing your and the team’s work
  • You are known for shipping products and features lightning-fast.
  • You’re an excellent problem solver and don’t need to be told exactly what to do.
  • You’re open to doing frontend work when required.
  • Ability to pick up on new technologies very quickly.
  • Proven track record of delivering features.
  • Experience with payment systems, infrastructure or experiences. (nice to have)
  • Startup experience at a high-growth company. (nice to have)

Benefits

  • Competitive base salary and stock options
  • Unlimited Vacation Policy and No Meeting Holidays
  • Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
    • Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
    • Dental and Vision sponsored 100% by Whatnot for employees and dependents
  • Work From Home Support
    • Laptop provided by Whatnot and home office setup allowance
    • $450 work-from-anywhere quarterly allowance for cell phone, internet, or co-working space
  • Up to $500 monthly to spend within Whatnot App
  • Care benefits
    • $1,350 quarterly allowance on food
    • $1,500 quarterly allowance for wellness
    • 16 weeks Paid Parental Leave and gradual return to work
    • $20,000 for family planning, such as adoption or fertility expenses
  • 401k offering for Traditional and Roth accounts provided by Betterment
    • Employer matching contributions of 100% of up to 4% of contributions on base salary

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

APPLY HERE

Implementation Project Manager

Job Description

Implementation Project Manager


REMOTE UNITED STATES /

CUSTOMER SUCCESS /

FULL-TIME

Support the product that powers better access to banking

Prelim is how banks onboard their customers for business checking accounts, personal loans, etc online. Prelim is a platform that banks white-label to match the bank’s design that automates the digital opening of all the bank’s products and services.

Join us as we increase access to banking and financial services, helping banks and financial institutions provide a better, more modern experience. We’re a fully remote US team, and work with several of the largest banks in America.

You will:

  • Lead project teams and manage the project lifecycle (sales support/scoping, sales to services transition, initiating, planning, executing, monitoring/controlling, closing)
  • Translate client requirements, objectives, and goals into actionable project plan
  • Take ownership of customer issues, resolutions, and create internal tickets
  • Maintain project plan and other project documents
  • Set clear expectations with internal and external project teams, and hold internal resources accountable for deadlines and deliverables
  • Produce documentation that can be shared with customers for education, training, and project plans

You may be a fit for this role if you:

  • Have experience working with, and managing, stakeholders and customers
  • Willingness to roll up your sleeves and dig into the technical requirements of a customer’s environment
  • Can work well under pressure and have a positive attitude
  • Have strong interpersonal, communication and analytical skills
  • 1 – 3 years of experience in client-facing services role, such as consulting or customer success (experience in financial services industry is awesome but not required)
  • Can work well with others in a collaborative work environment where transparency and communication with colleagues is key
  • Strong empathy for our users and a passion for empowering customers

APPLY HERE