by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Sr. Corporate Marketing Manager at Birdeye – Apply now!
Marketing
Full-time
REMOTE
Description
Why Birdeye?
Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights – and from acting upon them in real time.
This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley – Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab – and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com
What You’ll Do
The Sr Corporate Marketing Manager will be responsible for managing all aspects of Birdeye’s global public relations, corporate reputation, and organic social media strategy/execution.
Responsibilities
- Develop and execute a strategic PR and social media initiatives to ensure alignment with business strategy and key corporate goals
- Act as Birdeye’s official press representative, handling all media inquiries, providing clear responses that speak to the brand on behalf of key spokespeople
- Plan, budget, and implement PR and social media initiatives ensuring all compliance and regulatory standards are met
- Prepare press releases and other content (e.g. responses, statements, bylined articles, Q&As, OpEds, factsheets, etc.) in line with the corporate vision
- Drive brand awareness, engage our communities, and support the Birdeye story on social channels. This includes, but is not limited to, generating new sales leads, increasing customer retention and engagement, and fueling online conversations supporting the brand vision narrative.
- Define measurements to evaluate PR and social media activities in order to continuously improve the plan’s effectiveness in driving brand consideration and new client acquisition/retention.
- Collate and analyze media coverage, providing regular feedback on ROI and measuring against specified PR and social media objectives
- Monitor competitor PR activities and keep abreast of industry trends and regulatory changes and proactively pitch media story ideas to target media, and where appropriate, materials in response
Requirements
- Bachelor’s degree in Public Relations, Communications, Journalism, or related field.
- 6+ years experience of leading public relations and social media teams at B2B-focused companies. Agency experience would be a plus.
- 3+ years of experience in a SaaS-based B2B environment
- Experience leading small teams would be a plus.
- Excellent writing skills and ability to translate narratives into different formats (from story pitches to presentations).
- Experience in managing significant media and analyst partnerships and other third parties, PR and social media budgets, and driving significant brand visibility and traffic growth.
- Solid working knowledge of current PR and social software tools and Internet technologies and aptitude to learn, understand and apply new technologies.
- Excellent media relationships with B2B and technology media.
- Proven record of pitching and placing proactive media stories and reactively managing press inquiries across consumer and technology media.
Why You’ll Join Us
At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our sleeves and get work done.
Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.
Benefits
- 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
- Flexible PTO
- 401(k) with company match
- Flexible work from home options available
- Maternity & Paternity Leave
- Employee Resource Groups – network with like-minded “Birds”
- Abundant opportunities that come with a dynamic and fast-growing organization!
APPLY HERE
by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Senior Product Manager
Remote – US
MyFitnessPal is a part of Mogul’s Top 100 Workplaces With The Best D&I Initiatives in 2022
At MyFitnessPal, our vision is to be the global catalyst for every body to achieve their healthy. We believe fitness starts with what you eat. We provide the tools and resources to reach your fitness goals.
As Senior Product Manager at MyFitnessPal, your job will be to onboard, engage, delight and retain our users. It will be up to you to come up with the strategy to ensure we’re delivering best-in-class nutrition guidance, creating innovative features our users are excited to use, and helping users define their goals and understand how to use MyFitnessPal achieve them.
What you’ll be doing:
- In partnership with cross-functional stakeholders, this role will work to help define, size, communicate, and execute a product strategy for MyFitnessPal
- Deeply understand our new customer and user segments, meeting regularly with target market audiences to refine product strategy and find product/market fit.
- With the MFP engineering and product and design teams, build a team that can successfully deliver on the product vision; help to hire the required engineering, design, and editorial teammates who will focus on engagement
- Serve as a thought leader for the rest of MFP’s product team. Help incorporate our product strategy into our broader product vision, and ensure alignment across our platform
- Live our core values in all you do:
- Be Kind and Care
- Live Good Health
- Be Data-Inspired
- Champion Change
- Leave it Better than You Found It
- Make It Happen
Qualifications to be successful in this role:
- Bachelor’s degree or equivalent experience
- 7 years of experience in a technical role with 4+ years experience as a Product Manager or Senior Product Manager with a clear record of successful delivery and impact in collaboration with an engineering team
- Product management experience for a mobile digital consumer product at large scale
- Very strong critical thinking and analysis skills. Ability to take an ambiguous problem, use data-informed brainstorming, identify goals and clear metrics, and drive a team to deliver on those goals
- Good user instincts – experience working with design, user research, running experiments, and iterating on ideas to benefit end users. Some experience with direct-to-consumer products is a plus
- Excellent communication skills to ensure stakeholder alignment and define and share strategy
- Experience working in an agile/scrum environment
- Passion for helping millions of people achieve their health and fitness goals
- Deep understanding of consumer mobile apps with large scale audiences
Please consider applying even if you don’t meet 100% of the qualifications. Research shows you can still be considered for a position if you meet some of the requirements. At MyFitnessPal, we’re building a fitness product for everyone and believe our team should reflect that. We encourage people of different backgrounds, experiences, abilities and perspectives to apply.
Full Time Employee Perks, Benefits, and Culture:
- Remote equal philosophy enabling you to work from any state in which we have operations in the continental U.S.
- Want to work in an office? We also have a physical office in Austin, TX
- Bi-annual, in-person company retreats to work, bond, and enjoy team-building activities
- Opportunities for team members to meet and connect in person for company paid lunches or working sessions
- Flexible time-off policy + flexible working hours (Unlimited PTO Plan)
- Competitive medical, dental, and vision benefits
- Safe Harbor 401K program
- Supported path in parenthood with fertility benefits and paid maternity and parental leave
- Monthly Wellness Allowance to assist team members to focus on their own physical and mental wellbeing and select wellness initiatives of their own choice
- Reward & recognition platform enabling peers to recognize and reward their peers for all the great work they do
- MyFitnessPal Premium
- Modern Virtual Learning and Development Library
- DEI Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress
- Diversity training for employees
- A dynamic, motivating, and fun work environment
At MyFitnessPal, our mission is to enable people to make healthy choices. And it wouldn’t be possible without our team. We celebrate the unique POV that each person brings to the table and believe in a collaborative and inclusive environment. As an equal opportunity employer, we prohibit any unlawful discrimination on the basis of race, color, religion, military or veteran status, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability or genetic information. These are our guiding ideologies and apply across all aspects of employment.
APPLY HERE
by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Sr. UX Researcher
at ClickUp
Hybrid or Remote (San Diego or Salt Lake City)
ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week.
We’re looking for a Senior User Researcher to help with organizing and executing on our qualitative research. In this role you will be the point person responsible for helping our team of product managers and designers better understand our users through user surveys, usability studies, and user interviews.
First, you will own operationalizing the research function at ClickUp so that we are constantly learning about our users with at least one study in market every single day. You should strive to be intimately familiar with the top projects PMs and Designers are working on so you can incorporate user research into our process and ensure we have a research roadmap that immediately adds value to what we are working on.
Second, you will also be responsible for bringing visibility to which studies are in progress and upcoming and establishing and enforcing research best practices across the team so that everyone knows what type of research to do when and how to get the most value out of it.
Third, you will help fill in gaps on executing the research. While it is ideal for each PM to be intimately involved in helping to define hypotheses to test and problems to explore, you will be helping to increase the velocity of the research by helping to execute on writing the studies to get them into market faster.
Fourth, you will own creating stories around the insights you gather and working with Product Ops to create product personas to help us better understand who we are designing for and how they plan on using our products day to day.
If this sounds like you, we’d love you to join us in changing the world by giving people more time back in their day.
Responsibilities:
- Operationalizing Research: Get research incorporated into our product process. Evangelize best practices to ensure we’re not only getting great user insights, but incorporating them into the way we strategize and build features.
- Roadmap: Identify and define impactful research opportunities working with product managers, product designers, regional marketing managers, and executive leaders to create a research roadmap. Ensure we have a consistent stream of incoming insights everyday that directly impact UX decisions we make. Then bring visibility to what was accomplished and what is next.
- Writing: Get studies in market faster by writing studies in partnership with PMs and Designers.
- Quality Control: When PMs and Designers write their own studies, be the gatekeeper of quality so that we can be sure we get good insights.
- Insights: Glean insights that are concrete and valuable to company leadership and product teams. Weave insights into stories that help us better understand how they interact with our product today and how they want to work.
Qualifications:
- 2+ years conducting user research studies in a multidisciplinary team within product-led organization
- Use data to analyze and optimize user behavior and trends
- Demonstrated business and/or product impact based on past research
- Ability to thrive when faced with ambiguity and ability to adapt to changing contexts in a fast-paced environment, working with a variety of stakeholders
- Ability to design mixed methods approaches that effectively combine quantitative and qualitative methods and determine the right method for the problem
- Excellent writing skills with the ability to craft the most impactful questions in user research studies
Desirable:
- Degree in Anthropology, Human Computer Interactions, Communication or Cultural Studies, Social Sciences, or UX or relevant humanities disciplines
- Experience in a variety of different research sub-domains: UX research, market intelligence, social science or qualitative research
- Subject Matter Expert (SME): 2+ years of independent research, evidenced by publications, reports, white papers, case studies and/or product impact
- Explore various techniques (storytelling, collaborative team workshops, data visualization, mind mapping, etc.) to craft engaging and memorable narratives from your insights
- Experience in the productivity software application space
ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship withwe hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
APPLY HERE
by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Title: Director of UX, Service Hub
Location: Remote – USA
We’re searching for a thoughtful, results-driven design leader to shape the future of our Service Hub product line. At $100M in annual revenue, Service Hub is HubSpot’s newest and fastest-growing “core” product lines with bold goals to help our customers. You’ll be leading and developing a growing team of product and content designers and partnering with product management, engineering, and research leaders to drive the vision for helping thousands of small/medium businesses deliver delightful and efficient service experiences to their customers. This is a fantastic opportunity to have a major impact with a team of experienced designers in a business line that is critical to HubSpot’s business strategy. We value leaders who are empathetic coaches, set a high bar of design quality, and are gifted at aligning with cross-functional partners. This leader should also have the ability to communicate and influence a large dynamic organization to help bring the team’s ideas to the world.
What types of problems do we work on?
- Service Hub is set to deliver on bold goals in 2023 that our customers are counting on. This includes delivering brand new value and improving on the existing feature set.
- In Service Hub, you’ll solve for the “underdogs of the front office” — service teams. We want to make small teams feel big, and big teams feel small.
- Our customers need to make meaningful connections with their customers in order to grow. For customer service teams this means reaching customers more efficiently across a variety of digital channels. As design leader for Service Hub you’ll be working with your team to apply the principle of connection to consumer grade product design.
- Customer support teams expect to work efficiently to respond to their customers’ needs. As design leader you’ll inspire your team to design experiences that maximize productivity by measuring customer activation, time on task, and sentiment.
- Customer service teams need to work with marketers and sales teams to ensure seamless handoffs for customers. As UX Director of Service Hub you’ll collaborate with design leaders in Marketing Hub and Sales Hub to optimize handoff opportunities.
How do we design?
- Design at HubSpot is both grounded in experience design fundamentals and a deep belief that small autonomous teams are the best way to get excellent work in customer’s hands.
- We value solving for the customer above all else
- We give each designer the responsibility and ownership to chart the course for their designs in partnership with UX, PM, engineering peers
- We respect user research and content and work cooperatively with them while designing
- We carefully lead and maintain a high-functioning, usability-centered design system and design language with our front end teammates
- We’re embedded on small teams with engineers and product managers in sane sustainable ratios.
We are looking for people who:
- Have partnered with product and engineering leaders to establish business line objectives, align on an operating system, and inspire teams to execute
- Bring demonstrated success delivering intuitive products – we value consumer-grade experience quality while solving enterprise problems
- Are skilled at collaborating with teams beyond your mission to create consistency in the product experience
- Practiced in developing design leads and managers to build and retain high performing teams through clear and actionable feedback
- Have a developed sense for balancing speed, quality, and consistency of design
- Can manage complex scenarios and drive clarity from ambiguity
- Co-create design strategy with peer leaders and designers and influence execution
- Several years of building and scaling a high-performing team of designers, leads, and managers
- Understand how to foster team health and bring a sense of mission to the product line you lead. This includes being responsible for creating a safe space for feedback, thoughtful team organization, aligning strengths to problems and providing opportunities for career growth through additional responsibility or potential impact
- Nice to have: You have experience leading design teams in the customer service space or relevant adjacent spaces, like productivity applications or omnichannel messaging tools
About UX at HubSpot
Our UX team is a passionate and diverse group of more than 250 product designers, content designers, researchers, and design ops folks who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. And we design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.
We involve our customers in every step of our development process. And we strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too!
Want to know more about product design at HubSpot?
- What does a product designer do at HubSpot?
- The possibilities of and prioritizing usability alongside feature growth
- By the people, for the people: keeping your design system evergreen
- See all HubSpot UX blog posts
One more thing you should know
There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem standard and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.
But you might not feel like you check all the boxes as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway because we’ll take great care in working with you.
APPLY HERE
by Ronald Barron | Nov 10, 2022 | Uncategorized
Job Description
Title: Director of Network Solutions
Location: Remote
About Our Company
Vytalize Health is a leading value-based care platform for seniors that has raised over $70 million in financing from top healthcare investors. We partner with primary care practices and power them through bold financial incentives and smart technology. We combine a Medicare ACO, virtual and in-home doctors’ office, and a digital health platform to equip our network of physicians with everything they need to be successful in caring for their patients and staying ahead in a rapidly changing healthcare system. Our private equity-backed company works with over 500 providers and manages more than $2 billion in annual medical spending.
About our Growth
Vytalize Health has grown its patient base 150% year-over-year and is now partnered with 280 primary care practices across 16-states. The company’s all-in-one, vertically integrated solution for value-based care delivery is responsible for $2 billion in medical spending. The company is expanding into new markets while increasing the concentration of practices in existing ones and has begun contracting with regional and national Medicare Advantage plans.
Visit www.vytalizehealth.com for more information.
Why you will love working here
We are an employee first, mission driven company that cares deeply about solving challenges in the healthcare space. We are open, collaborative and want to enhance how physicians interact with, and treat their patients. Our rapid growth means that we value working together as a team. You will be recognized and appreciated for your curiosity, tenacity and ability to challenge the status quo; approaching problems with an optimistic attitude. We are a diverse team of physicians, technologists, MBAs, nurses, and operators. You will be making a massive impact on people’s lives and ultimately feel like you are doing your best work here at Vytalize.
Job Description
We are currently looking for a Director of Network Solutions to identify network optimization opportunities in the ancillary space, with a strong focus on post-acute (skilled nursing facilities, rehabilitation, home health). The objective is to identify and architect clinical and financial improvements to improve quality, return patients to normal daily functions more rapidly, and to reduce unnecessary overall and patient out of pocket expenses to support our Medicare ACO REACH and Medicare Advantage programs. This position will work closely with Network Development leaders to understand and model network design and payment innovation ideas, working closely with Vytalize Health’s database tools and the IT staff to organize and present data to support initiatives. This role combines a knowledge of VBC payment innovation with an intimate understanding of the post-acute space, claims, coding, and database and Business Intelligence tools and technologies.
This is an exciting opportunity for a talented, data-oriented, and experienced healthcare professional that is goal-oriented, with a unique mix of business, value based care, payment model, and technology experience, as well as leadership presence, and great communication skills to drive rapid growth & execution across internal stakeholders and provider partners.
The right candidate will be a doer with the ability to analyze market opportunities, effectively and efficiently communicate business requirements, and systematically work to balance time to market and solution capabilities.
What You Will Do
- Work with Network VP’s, Chief Operating Officer, ACO Medical Directors, and partners to understand our strategic goals and needs to drive the development of payment models, databases, and BI dashboards to give insight into achieving those goals
- Create early adopter solutions that can be used to prove models prior to full development
- Understand Network business objectives and analyze current technology utilized within the company to define solution roadmaps
- Identify which PAC providers are appropriate for Vytalize Preferred Provider status through data analytics and connect with chief decisions
- Build trust relations with key contacts and act as a point of contact for provider leadership collaboration and program development, introducing Vytalize’s objective and the win-win value proposition for PACs
- Design collaborative win-win processes between acute care and preferred PAC providers in order to direct admission flow to preferred providers
- Establish policy and procedure for PAC admissions including ongoing communication and support through discharge from PAC facility in order to decrease length of stay and reduce risk of rehospitalization
- Help establish communication workflow between discharging SNF and community based care (PCP and CHHAs) to ensure follow up care and reduce risk of rehospitalizations (SNF admin exp, clinical experience)
- Own network performance reporting design for post-acute providers, to be used by providers to monitor their adherence and Vytalize Health management to measure progress towards goals
- Problem solve in concert with the Analytics department on business processes for timely, complete, accurate data to support Post-acute network solutions
- Document and guide Network Management teams to successfully roll-out programs, train providers, monitor progress of initiatives, and refine dashboards to support ongoing value creation
What You Need
- Bachelor’s degree; Master’s preferred
- Minimum 10 years’ previous experience in value based care and payment innovation
- Detailed understanding of PAC (SNF, home health, etc.) operations and opportunities to create efficiencies
- Experience in and understanding of fee for service, pay for performance, risk share, and capitation payment arrangements
- Knowledge of utilization management and care management as tools to drive value
- Understanding of CMS programs (Medicare ACO) and Direct Contracting / ACO REACH and Medicare Advantage
- Experience in provider data structure, claims processing, EDI transactions, and other data elements needed for successful dashboard creation
- Up-to-date on the latest industry trends; able to articulate trends and potential financial opportunities clearly and confidently
- Excellent interpersonal skills and ability to communicate with all levels of management
- Able to multitask, prioritize, and manage time efficiently
- Familiarity with contract language from a business perspective
- Ability to work independently and collaboratively
- Excellent written and verbal communication skills
- Ability to travel as needed (minimal)
Perks/Benefits
- Competitive base compensation
- Annual bonus potential
- Health benefits effective on start date; 100% coverage for base plan, up to 90% coverage on all other plans for individuals and families
- Health & Wellness Program; up to $300 per quarter for your overall wellbeing
- 401K plan effective on start date; 100% of up to 4% of your annual salary
- Company paid STD/LTD
- Technology setup
- Ability to help build a market leader in value-based healthcare at a rapidly growing organization
Please note at no time during our screening, interview, or selection process do we ask for additional personal information (beyond your resume) or account/financial information. We will also never ask for you to purchase anything; nor will we every interview you via text message. Any communication received from a Vytalize Health recruiter during your screening, interviewing, or selection process will come from an email ending in @vytalizehealth.com
APPLY HERE
