by Ronald Barron | Jun 9, 2023 | Uncategorized
Job Description
Title: QA Content Review Specialist (SAC) (Remote)
Location: Remote
About KnowBe4
KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.
The QA Content Review Specialist is responsible for auditing courseware content for quality assurance to ensure KnowBe4 is consistently delivering high-quality, engaging and best-in-class products to its customers. They will collaborate with other testers, engineers, instructional designers, and other members of the courseware team in a fast paced, agile development environment to deliver concise, relevant learning content.
Responsibilities:
- Audit courseware content (e.g. courses, videos, games, newsletters) for quality assurance purposes, identify any areas of improvement, and provide feedback and training to courseware staff
- Test and assess whether content complies with the Courseware standards and style guide
- Formulate decisions and provide approvals related to usability in validation process of content
- Review and edit scripts, descriptions, storyboards, and other deliverables
- Help manage the master glossary and other master documents
- Provide feedback in a collaborative way that helps to enhance all of the departments in courseware
- Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
- Ensure content is compliant with Courseware Universal Design Standards so that our content is accessible to all users
Minimum Qualifications:
- B.A. in English (or comparable experience) required
- Minimum 2 years of relevant experience working with editing and content review
- Excellent verbal and written communication skills, including proper use of grammar and spelling
- Highly skilled with technology and ability to navigate a cloud-based directory
- Familiarity with security awareness fundamentals
- Ability to provide constructive feedback to others with grace while encouraging them to continue to reach for mastery
The base pay for this position ranges from $50,000 – $55,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.
APPLY HERE
by Ronald Barron | Jun 9, 2023 | Uncategorized
Job Description
Title: Client Services Manager – National Remote
Location: Dallas TX; US
Job Category: Sales & Marketing
Job Type: Full-time
Travel Percentage: -1
Job Description:
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Client Services Manager works directly with an assigned portfolio of customers. Acts as outward-facing, dedicated resource for assigned accounts, with direct client contact (not call center). Builds relationships with clients and serves as the primary point of contact for overall and day-to-day service delivery. Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs. The Client Services Manager strives for the highest levels of customer satisfaction in the delivery of Optum services and acts as subject matter expert to each managed account. Examples of common client projects include the following for WC Bill Review.
- New client Implementations
- Test batches or savings opportunity analyses for sales team
- Client claim system transition
- Client EDI file layout changes and testing
- Client workflow change
- Stewardship reporting and meeting preparation
- Client software upgrade or new platform roll out
- Savings report development and testing
This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7am – 6pm. It may be necessary, given the business need, to work occasional overtime.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary responsibilities:
New Account Set-up and Implementation: 35%
- Completes documentation (e.g. Account Setup Form) to set up new accounts.
- Assists in configuring applications according to customer requirements.
- Provides overall project management for all transitions (e.g. Bill review platform changes for existing clients, new client transitions, and special projects).
- Acts as subject matter expert for all Optum services.
- Provides demos of Optum services as needed by sales/clients.
- Assists with completion of RFPs.
- Completes test batches/savings opportunity analysis for all services.
Relationship Development/Management: 35%
- Acts as the primary point-of-contact for the customer
- Leads implementation and optimization of customer solutions.
- Conducts training for both external and internal users on procedures/technology.
- Participates in client meetings as assigned by Director.
- Communicates with customers on a consistent basis.
Customer Service/Satisfaction Existing Accounts: 30%
- Responds to inquiries about services.
- Escalates issues as needed to exceed customer expectations.
- Assists AEs with stewardship meetings to address issues/trends and identify opportunities to enhance business practices.
- Facilitate communication across various Optum departments/client staff in order to resolve escalated issues.
- Create and maintain client requests in an action log.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements:
- Bachelor’s Degree and 2+ years of Client Management experience in Workers Compensation OR High School Diploma / GED (or higher) with 5+ years of Client Management experience in Workers Compensation
- Experience with Windows PC applications including Microsoft Excel (create and edit spreadsheets), Microsoft Word (create and edit documents), Microsoft Outlook (create, edit, and send email), and Microsoft Power Point (create and edit presentations)
- Ability to work any of 8-hour shift schedules during normal business hours of 7am – 6pm. It may be necessary, given the business need, to work occasional overtime.
Preferred Qualifications:
- Auto client support experience
- Account management experience
Telecommuting Requirements:
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Ability to keep all company sensitive documents secure (if applicable)
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills:
- Exceptional verbal and written communication skills.
- Adaptability and strong problem-solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Ability to collect, track, and analyze large amounts of data.
APPLY HERE
by Ronald Barron | Jun 9, 2023 | Uncategorized
Job Description
Title: Post Merger Integration Manager
Location: UNITED STATES – Remote
Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on
Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.
Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.
You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.
About Corporate Development
The Corporate Development group manages ConsenSys’ M&A, capital raising, and corporate venture capital activity. The company has a rich history of acquisitions and is hoping to complete several highly strategic acquisitions this year.
What you’ll do
This role will play a major role in realizing the future of ConsenSys, working closely with the executive leadership team and other key stakeholders to successfully integrate these acquisitions into ConsenSys.
Would be great if you brought this to the role
- Tactically and strategically lead global integration of acquisitions, from due diligence through post-close value capture
- Partner with executives and function leaders cross-functionality to craft integration strategies that closely align with acquisition rationale and operating model
- Develop acquisition-related key performance indicators to measure the effectiveness of transaction-value drivers
- Drive integration plans, coach cross-functional teams, run regular integration meetings and drive proactive issue resolution
- Identify and mitigate risks and issues related to post-merger integration activities
- Proactively identify areas for improvement throughout the deal lifecycle and implement best-in-class practices
- Lead the refinement of integration and build-out of repeatable process strategy and toolset (e.g., playbooks, process flows, work plans) that incorporate prior experience and industry-leading practices across all key workstreams
Qualification and Experience
- 4+ years at a top-tier company in management consulting or working through post merger integration at a corporation
- Excellent project management skills, including the ability to manage multiple projects simultaneously and deliver results within tight deadlines
- High level of operational focus, strong analytical skill, rigor and attention to detail
APPLY HERE
by Ronald Barron | Jun 9, 2023 | Uncategorized
Job Description
Sr. Revenue Operations Specialist – Marketing Operations
- Global
- Sales and Account Management
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguityand a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About the role
Shopify has redefined commerce, raising the standard for how companies of all sizes sell their products and services online and off. With 1,000,000+ merchants in more than 175 different countries, and the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets.
The Revenue Operations team is looking for a Sr. Revenue Operations Specialist – Lead to Pipeline Operations, to enable revenue teams to execute effectively at scale. You’ll be responsible for designing and managing key prospects-to-pipeline processes (including lead routing, scoring, handoff, etc), making things more efficient for sellers, and collaborating with cross-functional partners to implement system improvements that drive revenue growth. You will live and breathe the day to day of your business partners by listening to prospect calls, shadowing sellers, and looking at data to proactively identify opportunities for growth through process improvements.
In this role you will:
- Execute and continuously improve top of funnel business processes for our revenue facing teams (marketing and sales development)
- Proactively identify and redefine processes and systems that improve and scale our business
- Work directly with key sales leaders on critical operational, organizational and strategic projects designed to increase revenue, sales productivity and operational efficiency.
- Structure and execute on projects by developing work plans, gathering and synthesizing relevant data, leading analyses, building relevant working groups, and developing final recommendations.
- Analyze and determine key insights from internal operating metrics. Translate data into insights and action, and communicate recommendations to sales leadership and the broader organization.
- Work with and influence cross-functional teams including Global Marketing, Global Sales, Sales Enablement, Product Marketing, and IT to drive joint workstreams to improve seller productivity.
- Drive efforts to increase the efficiency and effectiveness of the Prospect to Pipeline Process team itself
Qualifications
- Experience with marketing operations and/or sales operations in a fast-paced environment with a proven track record of impact
- Passion for operational rigor and driving productivity improvements for both stakeholders and your team; organized and detail-oriented
- Deep understanding of sales and marketing systems and tools including Salesforce, Marketo, LeanData, Salesloft, Bizible, ZoomInfo, Drift (or equivalents)
- Proven ability to be successful in a complex, fast-paced environment, planning and managing at both the strategic and operational level, and collaborating with stakeholders effectively
- Builder mindset proven ability to independently identify problems and pursue solutions for them
- Demonstrated problem solving experience providing data-driven business insights
- Highly structured, clear, and concise written and verbal communication that effectively drives action from audiences at all levels of the organization.
- Experience with SQL and Looker is a plus
APPLY HERE
by Ronald Barron | Jun 9, 2023 | Uncategorized
Job Description
Senior Product Marketing Manager, Core Checkout
- Global
- Marketing and Growth
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguityand a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About the role
Shopify is seeking a Senior Product Marketing Manager that will be responsible for building awareness and driving adoption of Shopify Checkout across merchants and developers. They will work closely with cross-functional teams to determine the right go-to-market approach across product positioning and messaging, highlighting how Checkout fits into the overall platform story.
The ideal candidate will have a solid understanding of merchant and developer audiences, as well as the product life cycle. This person will have excellent written and verbal communication skills, and proven product marketing experience preferably in the eCommerce or B2B space. The ideal candidate will be a collaborative team player who brings energy and creativity to deliver high-impact marketing communications that highlights brand value and delivers measurable results to the business. The ideal candidate will thrive in a fast-paced, growth-oriented eCommerce or business technology environment.
The Impact You Will Have
- Own the go-to-market strategy and process for product, aligning initiatives across the customer lifecycle
- Define the best approach to communicate the value of Shopify Checkout, understanding user segmentation, product roadmap, market trends, and strategy
- Shape the narrative around the value of Shopify Checkout to prospects and customers
- Own the content strategy around Shopify Checkout, including what content is surfaced and when
- Lead efforts around differentiated, compelling product messaging and content to create engaging experiences for prospects and customers
- Drive adoption by effectively communicating the value of features, proof points, and use cases
- Partner with cross-functional teams to execute go-to-market plans that further adoption
- Understand data and insights, developing a deep understanding of our target audience across merchant and developer use cases
- Identify, monitor and analyze content performance relative to business goals
- Be an expert in product execution and delivery with attention to detail
Qualifications
- Experience in product marketing, preferably in the B2B or eCommerce space
- Experience developing content and writing engaging stories with a deep understanding of merchants and developers in the commerce space
- Ability to leverage data, insights, and research to drive decisions and measure the impact of efforts
- Excellent written and verbal communication skills
- Comfort with being a flexible, cross-functional team player in a fast-paced, often ambiguous, environment
- Strong project management skills with the ability to prioritize efforts based on need
- Ability to succeed in a fast-paced and rapidly changing environment
APPLY HERE
