by Ronald Barron | Jul 31, 2023 | Uncategorized
Job Description
Senior Business Analyst Health Data Analyst (remote/home-based)
locations
USA-IL-Remote
time type
Full time
job requisition id
R0036622
** You must have a minimum of 2 years of experience in the healthcare domain to be considered for this role. **
LOCATION: Remote U.S. locations (remote/home-based)
OVERVIEW
Thesenior business analystwithin Clinical Effectivenesswill provide expertise to extract, manage, manipulate, and analyze data to educate our Customer Success Team,our Product Team,our Sales Team, and our clients.This informationis used tounderstand the effectiveness of our productsandevaluatetheir impact on our clients and their patients.
As our company and client base grows, so do our analysis efforts. This position will help us to refine our current Enterprise Analytics processes and provide enhanced analytics internally and externally.
About You:
- Youhave adeep understandingofdata and can translate it intoactionable insights for customer
- Appreciate the business problem at hand and use data to solve those problems.
- You candesign andimplementananalytics planto assess product impact andanswer customer questions.
- You are comfortable with EDA (Exploratory Data Analysis) with all relevant data sources to deliver new analytical products
- You possess well-developed problem-solving and decision-making skills, leveraging both logic and creativity.
DUTIES & RESPONSIBILITIES
- Obtain a detailed understanding of our products,ourcustomers,andtheunderlying data.
- Build and own end-to-end data solutions utilizing our analytics technologies to deliver new-in-kind insights through self-service dashboards to our customers.
- Develop reports that providemeaningfulinsights tocustomersthrough a combination of descriptive andpredictive analytics.
- Proactively communicate with stakeholders about project status and potential roadblocks.
- Collaborate with product leadership to understand Enterprise Analytics strategy and brainstorm innovative solutions to enhance the core products.
- Strong attention to detail and ability to meet constantly changing timelines.
QUALIFICATIONS
Education:Bachelor’s in Data Analytics, Healthcare, Computer Science, Mathematics, Statistics, Information Technology, or related fieldspreferred; or equivalent experience.
Experience:
- 2+ years’ experience in the healthcare domain.
- Strong written and verbal communication skills with the ability to present complex information understandably and compellingly.
- Experience writing SQL and extracting data from enterprise data warehouses (T-SQL, PostgreSQL, or PL/SQL).
- Experience with advanced data analysis tools such as PythonorR.
- 4+ years’ experiencewithdata visualizationtools such asPower BI, Tableau, Qlik, etc.
- Proficient in DAX queries and advanced calculations on the data set.
- Experience with Agile project management delivery methodologies.
- Excellent implementation of design methodology and project documentation.
APPLY HERE
by Ronald Barron | Jul 31, 2023 | Uncategorized
Job Description
Senior Software Engineer – Integrations (Remote)
at ezCater, Inc
ezCater is the most trusted provider of corporate food solutions and is purpose-built for business. ezCater’s corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We’re backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
ezCater values technology as a differentiator and a key component of our success. It powers everything we do. We push ourselves every day to improve the codebase, improve performance, and deliver an amazing customer experience. Our culture values innovation, pragmatism, and transparency. Check out the ezCater Engineering Blog for a glimpse into our culture and team.
As we expand our team we’re seeking engineers that thrive in a forward-thinking organization and are passionate about building products that drive measurable impact, while committing quality code and deconstructing complexities. We are looking for smart, thoughtful, collaborative technologists to help us reach our goals while delivering value and impact across our business.
As a Senior Software Engineer for Integrations, you will work as part of our Integrations team to play a pivotal role, in improving reliability and reducing the overall costs of providing food for work, by connecting ezCater seamlessly with our technology and catering partners.
What You’ll Do
- Join a team that is focused on delighting our customers, executing the organization’s mission, and propelling our business forward. Build products utilizing Ruby on Rails and GraphQL.
- Contribute to performance improvements and efficiencies – we believe speed is a feature and core skill.
- Respond to customer and business requests by evolving our existing products and identifying areas that would benefit from new initiatives.
- Decompose problems, design technical solutions and work with other talented engineers to implement, test, and evaluate your team’s work.
- Communicate with your team, product managers, stakeholders and engineering teams to ensure mission clarity, and provide technical direction.
- Improve our customers’ experience by increasing the capability and efficiency of our systems and products; based on research, data and metrics.
- Influence the team’s outcomes and direction by sharing ideas for improving the product, technology and/or process.
- Operate with scale and speed embracing new challenges and contributing to the development lifecycle.
- Have fun building meaningful software with awesome people.
What You Have:
- +4 years professional software development experience with Ruby on Rails.
- Exposure to GraphQL is an asset, but not a requirement.
- Experience working with APIs and API first development principles.
- Working knowledge of SQL and relational databases. Postgres? Even better.
- Flexible growth mindset, you’re willing to do what it takes to adapt, and you’re excited to learn a heck of a lot along the way.
- An appetite for learning, experimentation, relentless curiosity and an ability to leverage what you learn to make our products better.
- A thirst for personal and professional growth.
- A friendly, flexible, and pragmatic disposition.
APPLY HERE
by Ronald Barron | Jul 31, 2023 | Uncategorized
Job Description
REMOTE Marketing Project Manager
Tucson, AZ • Tulsa, OK • Detroit, MI
Remote Available
Fulltime $70,000.00 $75,000.00
Job Title: Marketing Project Manager
Location: REMOTE
Salary: $70,000 $75,000
Requirements: Agile Project Management, Vendor Relations, Hubspot, Shopify
Founded over ten years ago, we are a rapidly growing leader in the digital marketing space and an Elite HubSpot Partner. Utilizing marketing technology and specializing in consumer behavior processes, we nurture leads to create repeat and loyal customers to maximize our clients’ sales processes.
Due to our consistent growth, we are looking to add our newest Marketing Project Manager to keep the trains rolling. If you have experience working cross functionally on webbased technology in a marketing agency environment (HubSpot Partner preferred) and strong marketing automation experience, please read on!
What You Will Be Doing
- Manage techdriven project management tool stack (Teamwork, Invision, Zeplin, and others)
- Agile project management, plan for and prioritize deliverables/resources across all projects based on scope of work and marketing goals
- QA you have ownership over quality of final product by ensuring deliverables exceed client expectations. You have a QA checklist that’s so pretty, we’d frame it
- Relationships with external vendors and internal teams working on marketing projects
- Vet/hire external talent as needed for projects
- Proactively problemsolve, identify solutions and create solid plans to manage and resolve problems that arise throughout project lifecycle
- Run weekly or daily checkin meetings with project owners and project team members, make sure everyone has visibility on progress
- Be ready and able to communicate progress of a project with clients and internal stakeholders
What You Need for this Position
- Track record of keeping projects on time, on scope, on budget
- Ability to quickly master webbased technology, coming up with solutions, conducting independent due diligence to resolve problems
- Selfstarter who demonstrates autonomy in the workplace, Agile project management framework
- Strong written and technical documentation abilities, understanding of user experience and design process (informational architectures, user flow mapping, wireframes, etc)
- Experience with marketing automation web applications (Shopify, Hubspot, Klaviyo, SalesForce, etc), enterpriselevel projects
- Ability to work flexible hours coordinating with international teams across time zones
- Familiarity with CMS platforms (Hubspot, WordPress) Project Management certifications is a big bonus
What’s In It for You
- Bonus Eligible
- Health, Dental, and Vision Insurance
- 401K with profit sharing and 3% company contribution
- Unlimited PTO
- Performancebased raises and bonuses
Annual Home Office Stipend
- Professional Development Reimbursement
- Paid Volunteer Days
- Companywide Holiday Week
- Annual Staff Retreat and Quarterly Events
Remote Work Environment
Benefits
- Vacation/PTO
- Medical
- Dental
- Vision
- 401k
So, if you are a Marketing Project Manager with Agency experience, let’s talk!
Colorado employees will receive paid sick leave.
Applicants must be authorized to work in the U.S.
Additional ways to apply
Preferred Skills
- Agency
- HubSpot
- Project Management
- Teamwork
- Invision
- ZEPLIN
- Agile
- QA
- Vendor Management
- Budget Management
APPLY HERE
by Ronald Barron | Jul 31, 2023 | Uncategorized
Job Description
Project Specialist
- Remote
- Administrative
- Full Time
- 348485
Enjoy what you do while contributing to a company that makes a difference in people’s lives. US Fertility (USF), one of the premier networks of fertility practices in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional work to join our growing network. The work we do building families offers stimulation, challenge, and personal reward.
The Projects Specialist is responsible for planning, developing, managing, and implementing program specific strategic projects. This includes gathering requirements for projects through direct interface with various, cross-functional stakeholders. Assist in specification and budget analysis for proposed projects. Assist with time and resource management throughout the development cycle of the project. Track project deadlines and accountable to meet all deadlines. Track project progress and outcomes. Provides oral and written presentations as requested to share project progress with internal and external audiences. Provides administrative support for projects, when applicable.
How You’ll Contribute:
- Coordinating project schedules, resources, and information.
- Liaising with stakeholders to identify and define project requirements, scope and objectives.
- Maintain consolidated tracker of all ongoing and upcoming projects.
- Coordinates the activities of personnel involved in the department and implementation of special projects.
- Confers with Vice President to determine priorities and objectives and makes action recommendations to the Vice President.
- Conducts project specific analysis and prepares reports.
- Represents the department on committees and task force as assigned.
- Prepares and presents presentations to both internal and external customers.
- Interacts professionally with department leaders and healthcare service providers.
- Communicates appropriately and clearly to management, co-workers, and physicians.
- Consults other departments as appropriate to provide for an interdisciplinary approach.
- Participates in the efficient, effective, and responsible use of resources such as supplies and equipment.
- Provides administrative support to the Strategic Project department or specific projects, as needed.
- Maintains all reference material that is provided by the supervisor, manager or director.
- Knows and follows the Employee Handbook policies and procedures.
- Strong knowledge of computer programs.
- All other duties as directed by management.
What You’ll Bring:
- Bachelor’s degree required, preferably in public or information management
- 2 years’ experience in related area. Knowledge of Healthcare preferred
- Experience in project coordination, from conception to delivery
- An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
- Solid organizational skills, including multitasking and time-management
- Strong client-facing and teamwork skills
- Familiarity with risk management and quality assurance control
- Strong working knowledge of Microsoft Excel and Power Point
- Hands-on experience with project management tools (e.g. Smartsheet)
- Knowledge of computers, printers and all other equipment
- Excellent communication skills and ability to work in a team atmosphere
- Ability to work in a multi-task, high stress environment
- Strong analytical and problem-solving capabilities
- Highly motivated, proactive personality
APPLY HERE
by Ronald Barron | Jul 31, 2023 | Uncategorized
Job Description
Customer Success Manager
Location: US or Canada
Digitail is a fast-growing startup that leverages technology to modernize the veterinary industry. Our cloud-based platform connects pet owners with veterinary practices, streamlining communication and improving the overall healthcare experience for pets.
As a Customer Success Manager at Digitail, you will be responsible for building impactful, long-term relationships with our veterinary clinic and hospital customers.
Your primary objective will be to ensure their success and satisfaction, drive customer retention and maximize optimal usage of our products.
Our Customer Success Manager will serve as the main point of contact, collaborating closely with customers to understand their unique needs, provide support, and offer strategic guidance to optimize their experience and outcomes.
Responsibilities:
- Relationship Management: Build and maintain strong relationships with veterinary clinic and hospital customers, acting as their trusted advisor and advocate within our organization.
- Support: Provide ongoing technical support; also covering optimising new features, best practices and provide upsell opportunities with new partner integrations
- Customer Success Planning: Develop and execute customer success plans, identifying goals and milestones in collaboration with customers to drive their success and achieve desired outcomes.
- Product Adoption and Optimization: Proactively engage with customers to promote and increase product adoption, sharing best practices, insights, and new feature updates. Recommend and implement strategies to optimize their usage and derive maximum value from our solutions.
- Customer Feedback and Advocacy: Act as the voice of the customer, gathering feedback and insights to influence product enhancements and roadmap decisions. Advocate for customer needs and ensure their feedback is addressed promptly.
- Renewals and Expansion: Monitor customer health metrics, identify risks, and develop strategies to mitigate churn. Collaborate with the sales team to drive renewals and expansion opportunities.
- Documentation and Reporting: Maintain accurate customer records and activities in our CRM system. Provide regular reports on customer health, usage metrics, and customer success initiatives.
- Stay updated with industry trends and best practices in veterinary practice management software to effectively communicate the value and benefits of our platform to clients.
Requirements:
- Bachelor’s degree in a relevant field or equivalent practical experience.
- Proven experience as a Customer Success Manager or similar client-facing role, preferably in a SaaS company or within the veterinary industry.
- Strong knowledge of operational workflows and delivery management via SAAS/PIMS
- Excellent interpersonal and communication skills, with the ability to build rapport and effectively engage with customers at all levels.
- Demonstrated ability to understand customer needs, offer strategic advice, and deliver solutions to drive customer success.
- Technical aptitude and ability to quickly learn and navigate software platforms.
- Exceptional problem-solving and troubleshooting skills.
- Self-motivated, proactive, and able to work independently as well as part of a team.
- Strong organizational and time management abilities, with the capacity to manage multiple customer accounts simultaneously.
- Passion for customer satisfaction and a genuine interest in the veterinary industry.
APPLY HERE
