by Ronald Barron | Aug 21, 2023 | Uncategorized
Job Description
SVP, Engineering
Location: US – Remote
Brightcove is the industry leader in the video streaming space, empowering our customers to deliver top-notch media experiences to audiences wherever they want it, whenever they want it.
Cultivating an Engineering culture of innovation, collaboration, connection, inclusion, and purpose is what the SVP of Engineering will do while creating strong bonds and alignment with our Product, Customer Success, Product Marketing and Sales teams. Bringing a heightened sense of urgency (without emergency) and thought leadership in how we build, execute, and operate our collective vision. Delivering video and audio to hundreds of millions of users globally is no small feat, and we’re looking for a leader to help grow that by an order of magnitude.
The SVP of Engineering will set the strategy for the modernization and leadership of the entire technical infrastructure, continue to drive Brightcove at the forefront of the media ecosystem, foster engineering excellence, and innovate on new technologies and capabilities. The SVP will nurture and grow a world class team, manage priorities and projects, and set the architectural vision for the company based upon business objectives, product vision and roadmap. The role is a leader in defining the overall business strategy as well, as engineering is one corner of our foundation.
This role will lead a global Engineering team of 150+ and will work to scale, grow, improve, and evolve Brightcove’s platform development.
Job Responsibilities
- Lead, inspire, motivate and energize global software engineering teams, leading innovative, market-responsive and competitive product development for Brightcove’s world-class video platform and portfolio of services.
- Strategically guide the implementation of Brightcove’s vision, design and strategy with high influence across all areas of the business; Partnering and collaborating closely with Product, Customer Success (Tech Support & Professional Services), Sales and Product Marketing teams.
- Provide expertise and insight on engineering best practices, development operations mindsets, coding, data management, multi-cloud architectures, security by design and default, infrastructure, roadmap development, project management, team development, privacy and engineering innovation.
- Partner with Product Management to ensure engineering’s vision for success is aligned with product messaging, releases, and strategy.
- Define the vision of success for the engineering organization to achieve Brightcove’s strategic goals, empower the engineering organization to achieve that success and hold them accountable for the outcomes.
- Establish a world class culture, continuous improvement, innovation, accountability, efficiency and sense of urgency, with a relentless focus on delivering excellence to our customers.
- Build for quality – by being the most trusted solution in streaming. Applying best-in-class technology skills to help Engineering teams unblock and execute with quality and care.
- Establish and implement processes for change management, disaster recovery, business continuity, and (internal) customer usage/access.
- Formulate and execute process and organizational improvement direction and programs which enhance overall effectiveness; proactively seeks ways to improve employee experience.
Qualifications/Experience
- Engineering degree or equivalent with 15+ years of experience in the software product industry with at least 9+ in a Senior Leadership role
- Experience managing global teams of 150+ engineers, including engineering leadership
- B2B engineering experience within a SaaS software environment is strongly preferred
- Expertise in the Media Ecosystem
- Experience building exceptional engineering organizations with a track record of teams delivering high quality and on-time complex software products to production
- Collaborative with a one team mindset; focus on building trust and respect with a positive attitude and growth mindset
- Well versed in modern engineering best practices and Agile development methodologies
- Passion for delighting customers and stakeholders
- Strong written and verbal communication skills; Ability to influence, educate and inspire others
- Comfortable with managing many work streams, and coordinating resources and prioritizing work across teams
- Ability to review code to determine quality and areas for improvement
- Ability and willingness to drive the day to day operations of an engineering organization
- Experience fostering an environment of innovation and promoting healthy habits across teams with a high bar for engineering and development efforts and behavior
- Ability to engage on architectural discussions and determine tradeoffs and drive discussion towards decisions
APPLY HERE
by Ronald Barron | Aug 21, 2023 | Uncategorized
Job Description
Senior Manager, IT Project Office
Location: Exton, PA, US
Location: Remote, US-based (PA/East Coast preferred)
Position Summary:
Bentley is embarking on a transformational journey to modernize business systems used across all business groups, to upscale our user experience and processes across the enterprise. The Office of the CDO is focused on partnering with our stakeholders to deliver world-class enterprise applications focused on streamlining our processes and user experience. To compliment this effort, the team is seeking a Senior Manager, IT Project Office with experience managing a team of talented project managers across a wide range of project types, plus setting the project management process standards as well as managing the project in-take process and negotiating priorities across the project portfolio.
As an arm of the overall governance function, the manager shall be responsible for supporting and enabling the organization’s projects, programs, and structured work efforts. The manager would ensure that the work of the PMO adds value and is relevant to the strategy of the organization.
Responsibilities:
- Manage a portfolio of complex projects and programs of varying sizes that span multiple business units
- Provide leadership for Project Office team by building and motivating team members to meet project goals, adhering to their responsibilities, project management processes and project milestones—including ongoing coaching and mentoring of project and program managers to strengthen their abilities and skill sets.
- Understand and apply SDLC methodologies including Waterfall, Agile, Scrum, Kanban, Lean, & Prince2
- Leads the identification and implementation of best-practice project and program management processes, methods, tools, guidelines, and standards to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery
- Regularly reviews and evaluates opportunities to improve the project management best practices to achieve higher maturity in PPM
- Builds and maintains relationships with senior leadership and key PMO stakeholders, and acts as a trusted advisor
- Ownership of the project in-take process, and providing the needed information to help drive the decision-making process for project capacity and prioritization
- Facilitate business group relationship management between business groups and the IT Project Management Office (in conjunction with assigned Senior Project Managers).
- Makes decisions and recommendations clearly linked to the organization’s strategy and financial goals, reflecting an awareness of external dynamics
- Support project managers assigned to lead vender evaluation, selection, and budget approval processes.
Qualifications:
- Undergraduate degree (Computer Sciences preferred) or equivalent experience.
- PMP or equivalent certification preferred
- Fifteen or more years of experience in IT and business/industry
- 10+ years of direct IT project management experience.
- Five to seven years of leadership responsibilities with demonstrated experience in leading diverse teams
- Established competence in multiple project management methodologies. Waterfall, Agile, Scrum, Kanban, Lean, & Prince2–plus be able to identify the strengths and weaknesses of each and apply the appropriate methodology to ensure the success of their project.
- Experience working with a variety of PPM tools such as Project Online, Azure Dev Ops and others.
- Understands the (SDLC) Software Development Lifecycle & IT Operations workflows and processes.
- Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders, and business concepts to the PMO staff.
- Program management skills and experience, plus significant knowledge of project planning tools with evidence of practical application (which is highly desirable).
- Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business.
- Requires sitting or standing at will while performing work on a computer (or any other physical requirements). The role requires communication with managers, peers, and other colleagues of the company in person, and by utilizing Microsoft Teams chat, calling, and meeting functions
- This role does not require travel
APPLY HERE
by Ronald Barron | Aug 21, 2023 | Uncategorized
Job Description
Title: Implementation Manager – Network Services
Location: Remote US
About Us
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Working Hours:
Wednesday – Sunday, 9:00am – 6:00pm
Saturday – Wednesday 9:00am – 6.00pm
About the Department
The Cloudflare One team works across Cloudflare’s Sales, Product Management and Marketing organizations as an overlay function supporting the Cloudflare One products. Our primary goal is to deliver revenue growth by closely working with sales to drive customer evaluation cycles, actionable insights to marketing to support top of funnel activities, and market feedback to product management to guide the roadmap. Cloudflare’s success is predicated on continued growth and evolution, and this team is on the tip of the spear.
What you’ll do
Cloudflare is an established leader in the security space with thousands of enterprise customers. As an Implementation Manager (IM), you will work with Cloudflare One customers, specifically those that purchase Cloudflare’s Network Services, ensuring a successful implementation of Cloudflare Technologies. You will capture project parameters, design solutions, manage risk and deliver within customer expectations.
Responsibilities
- Partner with Sales Specialists, Technical Product Specialists and Security Operations Center in guiding customers through Network Services onboarding. This includes being a lead project manager and communicator to newly signed customers regarding the onboarding process, information needed and managing multiple timelines.
- Set implementation schedules with Network Services customers and drive internal teams toward completion of tasks to ensure schedules are met.
- Build Network Services onboarding guides, scripts, runbooks and materials for both customers and internal teams.
- Work process improvements into Network Services onboardings by partnering with internal teams. This includes updating and retiring aspects of the current workflow as features are added and automated.
Requirements
- 5+ years of customer management or project management experience. Relevant experience could include Customer Success Manager, Technical Project Manager, Implementation Manager and/or Solutions Engineer.
- Ability to work with all levels of an organization (both internally and externally) with experience of both working cross-functionally and geographically.
- Ability to plan for and deliver a project on a specific deadline.
- Strong interpersonal communication (verbal and written) and organizational skills.
- Highly motivated, driven and passionate about technology and customer success.
- Anticipates needs, innovates, multi-tasks and excels in a fast-paced environment.
- Experience with Salesforce and the Atlassian Suite (Confluence/JIRA).
- Technical experience might include a combination of the skills below:
- 5+ years experience working in a technical support, security operations center or other highly technical team.
- Deep understanding of how the internet works.
- Layers and protocols of the OSI model, such as TCP/IP, UDP, TLS, DNS, HTTP.
- Reverse and forward proxies and the application of both.
- IPv4/6, VPNs, router and L3/L4 and next gen firewall configuration, SDN and overall IT networking related best practices.
- Demonstrated experience with BGP (network design & implementation), tunneling technologies such as GRE & IPSec, MPLS, SD-WAN, NetFlow and/or sFlow.
Preferred skills
- Portuguese or Spanish speaking preferred
APPLY HERE
by Ronald Barron | Aug 21, 2023 | Uncategorized
Job Description
SEO Director
Remote
Full Time
Manager/Supervisor
Summary
Ahoy there! Upgrow is a digital marketing agency focused on PPC and SEO, looking for someone to join us and own our SEO discipline, help develop client strategy, and manage a team of SEO and content marketers. To get right to it, our goal is to be THE BEST organic partner for high-growth tech and finance companies, and we need your help to make it happen!
This is PERFECT for someone who wants to take OWNERSHIP in crafting a high-performing SEO department and program, yet also be a part of a close-knit, supportive team that strongly believes in empowerment and collaborative contribution – without micromanagement or a lot of red tape. You’ll work with some great people, learn and grow daily, and work on some very cool projects.
- Company Overview, Upgrow is a performance-driven digital marketing agency primarily working with B2B tech, finance, and healthcare brands. More on us further down.
- We work with fast-growing, world-class companies like Leesa, TalkDesk, SingleStore, (and more) to scale lead and sales generation.
- Tech-empowered (eg, using tools and processes to automate boring tasks)
- A small but mighty team of ~28
- Check us out at: www.Upgrow.io
- Role Overview, SEO Director
- You’ll join our leadership team (with our 2 founders and our PPC Director) where you will be the top brass of our SEO program. We’re still a relatively early-stage company, so the “leadership” aspect of this role is important – with massive upside potential to grow the department, practice, and yourself!
- Job role: as the department head of SEO, you’ll manage a team of SEO’s and Content. You will establish how Upgrow delivers SEO, create playbooks and process documentation, determine the tools and roles we require, and essentially own all things SEO. You will also work with your team to create an effective SEO strategy for each client and offer client support when needed. (See more details below as well as a video explainer)
- Experience required = You know how to drive (powerful, strategic, beyond fundamental) SEO results through on-page, off-page, and technical SEO. You know how to:
- Develop SEO strategy and a plan to implement it
- Create and optimize content that performs
- Implement conversion rate optimization
- Inspire passion through the team for SEO
- Build and develop a team
- Create repeatable processes and playbooks
- Build trust, understanding, and “buy-in” from clients and stakeholders
- And ultimately know how to get things done even during non-ideal circumstances, resistance, and adversity.
- Location= 100% remote, but working in US timezones. We are not a micro-managing kind of company at all, but aligning your availability with clients and colleagues is important as a critical department leader. Where is the team?
- Founder and about half the team are in San Francisco Bay Area, CA
- Three in Texas (yeehaw!)
- The rest range from Hawaii to Rhode Island and all parts between
- Clients are all across the US, even some in Europe and India.
- Work culture = A lot of ownership and accountability, mixed with the support of processes and people with whom you’ll work closely. We don’t have excessive internal meetings, and you’ll have regular (but not redundant) strategy calls with clients. Otherwise, you get to spend most of your days doing REAL SEO WORK!
- Btw, our work hours are typically your standard 40/wk. Core working hours are 8:30am to 5:30pm in your time zone (except EST which is 9am to 6pm).
- Competitive Salary
- Starting at $110K annually, but it can really vary depending on your background and readiness. We’re considering a range of candidates for years of experience, work history, skills, and management track record. Therefore, it’s tough to give a window without it being ridiculous. We can chat more on the topic upfront if you’re interested.
- High bonus potential! Annual, renewal, retention, and case study bonuses (can add 10%+ to your salary!)
- Paid health, dental, and vision (up to $450/mo)
- Life and disability insurance
- Unlimited PTO
- When we’re not in a global pandemic, we hold in-person company summits annually from San Francisco or somewhere else cool.
- Sweet Company swag that will quickly elevate your social status.
APPLY HERE
by Ronald Barron | Aug 21, 2023 | Uncategorized
Job Description
PPC Specialist
Remote
Full Time
Entry Level
Summary
Hello and thank you for considering our PPC Specialist opening for your next career move. We’re excited to share details of the role and a bit about Upgrow.
Many job descriptions are quick and generic, leaving you with lots of questions. This is meant to be a comprehensive look at the role, who it’s a good fit for, and how we operate as a company. With that disclaimer, you officially can’t get mad that it’s long! Here we go…
Role Highlights
- Salary Range: $57,000 to $65,000
- Local: Fully Remote in US Time Zones
- Experience Required: 1-2 years experience in Google Ads/Microsoft Ads, LinkedIn Ads, and/or Facebook Ads Ads, Programmatic, and/or other digital channels
- Experience Preference: B2B lead generation
- Benefits: Employee Health/Dental/Vision Insurance, Unlimited PTO, Profit Sharing (Avg +5% of Salary), 401K Match
About Upgrow
- Company Overview, Upgrow is a performance-driven digital marketing agency primarily working with B2B tech, finance, and healthcare brands. More on us further down.
- We work with fast-growing, world-class companies like Gates Ventures, Orca Security, QuantumScape, Leesa, TalkDesk, SingleStore, (and more) to scale lead and sales generation.
- Tech-empowered (eg, using tools and processes to automate boring tasks)
- Upgrow is ranked as the #2013 fasted growing company in America by Inc. 5000
- A small but mighty team of ~28
- See more at: www.Upgrow.io or watch our 90-second explainer video here.
How is Upgrow different than other agencies?
- Focused on scaling our success
- We don’t want to get comfortable, it sounds way too boring. That’s why we’re always adding new software, developing better processes, hiring for new disciplines, and seeking efficiency and automation wherever we can.
- High-touch, long-term client work
- Our clients are primarily funded startups and established companies. Mostly B2B tech, finance, and healthcare. We don’t plan to have 100’s of clients but instead 10’s of clients that we deliver comprehensive, highly engaged consultation and implementation for.
- Full-Stack performance marketing
- Upgrow offers PPC, SEO, design, content writing, web analytics, and conversion rate optimization services so if any point in the sales funnel isn’t working… we can fix it.
About the PPC Specialist Role
Upgrow is hiring for a passionate PPC (paid search and/or paid social ads) expert who loves working in a fast-paced agency environment, and is obsessed with delivering results! You are someone who is talented in data-driven decision making, writing compelling direct response copy, and strategic in knowing what to do in achieving results.
Here’s what you’ll get with Upgrow:
- Full Ownership – We trust our team to deliver results and empower them to make the right decisions. We care more about results than what you do – no micromanagement included.
- Small Agile Team – No red tapes, no politics. We’re focused on speed and agility on execution.
- Growth & Learning – You’ll experience working with cool companies in awesome industries, and learn to utilize cutting-edge marketing technologies. There’s never a dull moment!
- Awesome People – You’ll be working with smart people who are humble and willing to help each other out to get things done. No more working with jerks!
If you’re looking for the excitement and creativity of an early-stage company with the stability and structure of an experienced agency, then you’re going to love this opportunity!
CORE RESPONSIBILITIES:
- Own the optimization and management across PPC channels (Google Ads, LinkedIn Ads, Facebook Ads) to scale and achieve/exceed KPI targets for clients, across Search, Display and Social Media.
- Manage Search, Shopping, Display, Remarketing, App Install and Video advertising campaigns.
- Manage paid social ad campaigns on LinkedIn, Facebook, and Twitter.
- Conduct keyword research to identify relevant keywords to formulate strategic account structure.
- Conduct paid social audience research to identify relevant target users in a structured ad account.
- Plan and develop compelling ad copy to drive performance while adhering to client’s brand guidelines.
- Plan and develop A/B experiments to derive learnings and improve account performance.
- Use Google Analytics to develop insights and action items intended to improve paid search performance and meet client goals.
- Analyze data to draw extract insights and transform those insights into actionable changes that will accelerate performance.
- Manage multiple client accounts simultaneously across various industry verticals.
- Manage client relationships in developing, communicating, and executing on strategy and tactics, as well as regular reporting on performance.
- Implement conversion tracking using Google Tag Manager and integrate UTM tracking.
REQUIRED SKILLS & QUALIFICATIONS:
- 1-2 years experience in Google Ads/Microsoft Ads, LinkedIn Ads, and/or Facebook Ads
- Experience managing budgets over $20,000/mo.
- Strong proficiency with Excel (pivot tables, vlookups, charts).
- Ability to implement conversion pixel tracking, as well as integrate UTM tagging for Google Analytics.
- Ability to work well remotely with a distributed team across multiple time zones.
- Highly organized, motivated and a self-starter (you know what to do without guidance or instruction).
- Strong ownership of work, reliable and able to handle multiple competing priorities.
- Strong communication, teamwork skills and excellent attention to detail.
- A data-driven approach to decision-making with an insatiable desire to achieve results.
PREFERRED QUALIFICATIONS:
- Google Ads Certified – Search, Display & Measurement.
- Google Analytics Certified.
- Experience with conversion rate optimization on landing pages.
- Experience at an agency or startup, or as a consultant.
- Experience in remote working.
APPLY HERE
