Technical Engineer Lead

Job Description

Title: Technical Engineer Lead

Location: U.S. – Home Based

Type: Full-Time
Workplace: remote
JobDescription:

About SugarCRM

From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission to provide products and services that make the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictability by letting our award-winning CRM platform do the work.

Our diverse group of worldwide employees are united and driven by a shared passion for our mission, culture, and values. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth check out our recent Great Place to Work’ certification that we are so proud of. Work/life fit and flexibility for our team matters and together we pride ourselves on solving for our customers, always. What’s more, we are a Remote 1st organization, which means we empower everyone to do their best work from home, on the road, or anywhere in between.

If you’re ready to grow your career and help organizations grow better and faster, you’ve come to the right place. Find out more about our SugarCRM careers and how you can become a part of our journey.

As a member of Sugar’s Professional Services organization, the Technical Lead will work with project teams to define an align technical solutions that meet business needs. By working in a fast-paced environment, you’ll interact with customers to translate business requirements into system requirements, design specifications, and document new and existing customization requirements. You’ll work as a technical leader and functional expert, ensuring documentation and deliverables are of the highest quality to meet client expectations and driving project success.

Your Passions:

  • Delivering business impact through technology
  • Solving problems
  • Innovation in technology
  • Exceeding client expectations

Requirements:

  • Work with customer teams to define requirements for projects needing technical expertise
  • Architect for business processes needing customizations that extend the core platform
  • Ensuring the successful planning, execution, and delivery of software development projects.
  • Establish requirements with internal and external customers, manage program schedules, develop milestone schedules, identify risks and associated mitigation plans, and clearly communicate program statuses to stakeholders.
  • Lead pre-engagement meetings with customers and work with pre-sales
  • Create functional requirements and technical specifications
  • Provide advice to Technical Consultants who are creating custom integration and platform extensions
  • Occasional development may be required
  • Provide project status reports and briefings
  • Document lessons learned, tips/tricks, and contribute knowledge-based articles
  • Participate in customer community forums

Qualifications:

  • Passionate about ensuring customers get maximum value out of their investment
  • Minimum 5+ years of consulting experience in a lead role
  • Proficiency in technical skills such as: PHP, JavaScript, HTML, CSS, script development, software configuration and other related technical skills
  • Software solution design skills, to identify and explain how a problem can be resolved via a custom development
  • Experience delivering services as part of a software company with expertise in facilitating technical requirement sessions with business users, IT, and senior management
  • Ability to appropriately size technical effort work
  • Ability to work within a global team and handle multiple priorities effectively
  • Well-developed interpersonal, written, and verbal communication skills including the ability to negotiate, advise, influence others, and work collaboratively
  • Administrator and Developer certifications in Sugar desired

APPLY HERE

Salesforce Solution Architect

Job Description

Title: Salesforce Solution Architect

Location: United States
Type: Full-Time
Workplace: remote
JobDescription:

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that’s an asset. If you feel like you’d be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Job Description

Klick is embarking on an exciting new journey to establish a CRM Center of Excellence that will transform our client’s customer-centric brand experiences across their whole omni-channel ecosystem. Our technology group is at the heart of this transformation and we’re looking for someone to join our highly creative and ambitious team of CRM technology experts.

You will be part of a small, highly creative team responsible for conceptualizing and architecting key components of a new and exciting Business/IT roadmap, designing solutions for our end-users and customers using cloud technologies such as the suite of Salesforce.com (SFDC) technologies and other applications for our clients. You will define and build solutions, build/manage integration endpoints, evangelize technology solutions as appropriate and identify where these solutions can be most effectively utilized in our client’s organization. Your main focus will be the application design, development and support of Salesforce Sales, Marketing, Datorama and Force.com related projects.

Specific Duties and Responsibilities:

  • Lead and mentor the CRM team on project implementations (Salesforce)
  • Work closely with stakeholders in the design, development, and implementation of the technical aspects of projects
  • Provide (Salesforce) architectural, solution and technical oversight for multiple projects at a time, including sharing expertise on standards, guidelines, and design patterns for CRM based on industry best practices
  • Review and approve architecture solution designs ensuring that they are consistent with the architecture frameworks that emphasizes a reuse strategy
  • Prioritize a wide range of tasks with an understanding of the big picture and inter-dependencies across processes and systems
  • Proactively identify and communicate potential issues or risks with system landscape
  • Ability to provide guidance on Salesforce solution as well as technical design and infrastructure, to identify gaps between current and desired end-states to deliver a solution
  • Develop, lead and maintain Data Quality Architecture, Governance and support data Master data management/stewardship
  • Be proficient at integrating and preparing large, varied datasets and communicating results
  • Provide internal consulting on data migration strategies and middleware solution
  • Guide, develop and obtain overall agreement and validation of architecture road maps, frameworks, policies, standards and related processes with other technology teams
  • Support the development team in both projects and maintenance items through the full development life cycle
  • Hands on design, prototyping and development of custom solutions through standard SFDC configuration and in Apex, Lightning, VisualForce, Java, application integration and data migration
  • Conduct design/code reviews, technical governance, coaching developers and administrator
  • Identify business trends utilizing real data, compile analysis reports that are delivered to stakeholders, and then follow-up on all results
  • Consult with CRM customers and maintaining high levels of customer engagement with a focus on customer satisfaction and loyalty
  • Provide Release Management oversight including: strategy development, toolsets and coordination

Required Knowledge:

  • Experience with Salesforce.com with experience in configuration, customization and reporting
  • Experience with Lightning, Sales Cloud, Marketing Cloud, and Communities
  • Possess an understanding of sales & marketing processes
  • Working knowledge on expanding solutioning with customizations involving Visualforce, Apex, JavaScript, CSS

Qualifications:

  • Bachelor’s degree in Information Technology Management or related discipline or equivalent and 3-5 years of direct experience
  • Must possess excellent verbal and written communication skills
  • Strong and effective relationship builder with the ability to influence across technology teams and collaborate effectively with senior executives
  • Experience with Agile delivery methods is required
  • Certified SFDC system administrator and Developer

APPLY HERE

Tax Manager

Job Description

Title: Tax Manager/Tax Senior Manager

Location: United States

Type: Full-time
Workplace: remote
JobDescription:

Focus. Clarity. Commitment.

HCVT is a highly specialized professional services firm providing tax, audit, business management, mergers and acquisitions, and advisory services to private and public companies, business owners, high net worth individuals, and family offices across select industry niches.

At HCVT, we are different. We are a team driven by our values Integrity at our Core, Building Success Together, a Passion for Excellence, and Diversity, Equity, & Inclusion. Our focus and commitment are on the needs of our clients and our team. Clarifying and resolving complex issues for businesses and individuals is what we do. How we do it is what sets us apart from other accounting firms.

As part of the HCVT team, you will be challenged and you will be surrounded by colleagues who will support your desire to learn and grow. Our culture is all about collaboration, teamwork, giving back to our communities, and partner access and accountability. We also believe that there is no one way to progress in your career. We are flexible and embrace diversity. We provide our team members the essential tools to be successful with a continual focus on technical training, as well as other skills necessary to thrive in the dynamic world of public accounting.

Join HCVT and be a part of a forward-moving organization!

As a Manager in our Tax service line, you will be responsible for the following:

  • Provide top-level review of federal and multi-state income tax returns for individuals, flow through entities, corporations, and trusts; also reviews related income tax workpapers
  • Work closely with clients to advise on income tax issues and related tax planning
  • Oversee planning and scheduling of engagements and work flow supervision
  • Research complex technical tax issues and provides solutions
  • Lead and train teams of seniors and staff accountants throughout the engagement
  • Ensure quality of work product
  • Communicate progress to partners and is the liaison between partners and staff
  • Coach and mentor individual team members and involved in performance evaluations
  • Management responsibilities also include firm administrative functions and initiatives such as client billings

To be successful, these are the skills and experience you will need:

  • Undergraduate degree; Master’s degree a plus
  • CPA certificate
  • A minimum of 5 years of relevant experience
  • Ability to identify and propose resolutions to complex income tax issues
  • Demonstrated advanced project management skills
  • Ability to utilize firm technology to enhance client service
  • Excellent research skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office computer programs
  • Experience with GoSystems is a plus

APPLY HERE

Workday Change Management Senior Consultant

Job Description

Title: Workday Change Management Senior Consultant – US Virtual

Location: TX-Texas

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com.

Alight’s Change Management practice supports clients globally to maximize the value of their investments in transformation programs, particularly cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand. With particular emphasis on digital transformation, the team’s consultants rely on user-centric, data-driven techniques to ensure that our clients are able to introduce and sustain new ways of working. As part of our Change Management practice, you will work to enable our clients’ success—aligned leaders, consultative HR and Finance operations, and more engaged employees—through daily use of digital technologies.

The Change Management/Training Senior Consultant works with other team members and leads as well as contributes to the management and execution of key project activities and deliverables. Their responsibilities will focus in on one or more of the following areas: Change Management, Communication, Training, and HR and Finance Transformation.

This is a 100% virtual / work-from-home / remote opportunity available anywhere in the U.S.

The Change Management/Training Senior Consultant key responsibilities include:

  • Manage and execute project plan. Manage and execute project plan activities and deliverables to meet desired objectives and deadlines, adhering to project scope, budgets, and resource planning
  • Lead and support client service and delivery. Independently lead the delivery of in-scope activities for small to medium sized client engagements, while partnering with senior team members for large-scale engagements
  • Development of client-specific-content. Perform foundational analysis, develop change management and strategic communication strategies and plans, and developing and delivering training strategies and plans; includes (but not limited to) development of communication and/or training materials, and organize and facilitate instructor-led training
  • Build relationships. Build credible relationships with external clients and internal colleagues, including team members, project leadership, PMO, functional and technical resources
  • Serve as a trusted advisor. Advise and support clients on how to best incorporate training solutions within the context of broader transformation initiatives. Ensure the client team understands and implements leading practice training approaches to cloud-based technology implementation and adoption that result in the enablement of key capabilities
  • Support business development. Be comfortable and credible in contributing to the needs analysis and solution design for client engagements and pricing change services accordingly. During active engagements, identify and successfully pursue additional change management revenue opportunities
  • Identify improvement opportunities. Identify and successfully pursue opportunities to improve or change the team’s methodology and practices
  • Contribute and participate as a team member. Contribute to the practice as an engaged team member, participating in community discussions, continually learning, and supporting other consultants

Knowledge, Skills, Abilities, and Experience

Required

  • Bachelor’s Degree in Business, Human Resources, Change Management or relevant field of study
  • 8+ years of relevant work experience related to change management and/or business transformation
  • Significant exposure to training design and delivery related to HR and/or Financial systems, including self-service tools
  • Knowledge of training methodologies (e.g. ADDIE), instructional design principles and techniques, adult learning theory and hands-on experience with training development tools and software (e.g. Camtasia, Articulate, Captivate).
  • Familiarity with change management methodologies related to cloud-based technology adoption
  • Excellent project management and communication skills (i.e., presentation, facilitation, prioritization)
  • Strong skills in multimedia and instructional design software such as Camtasia, Articulate, Captivate, Snagit, etc.
  • Aptitude to work collaboratively in an ambiguous environment, diligently applying team standards in day-to-day work
  • Strong skills in MS Office applications, primarily: Word, PowerPoint, Excel
  • Ability to work virtual from home or in an Alight office environment.
  • Travel will vary by project. However, as this is a client-facing role, travel of 15-30% may be needed during peak periods.

Preferred

  • Certifications such as Prosci, SHRM, ASTD, etc.
  • Experience supporting deployments of cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand
  • Change management experience directly related to cloud-based technology adoption
  • Familiarity with HR and/or Finance Transformation
  • Some consulting-based sales experience as a participant in various phases of the sales cycle such as RFP responses and sales presentations

APPLY HERE

Associate Community Engagement Specialist

Job Description

Title: Associate Community Engagement Specialist

Location: Remote


Type: Full-time
Workplace: remote
JobDescription:

At Glowforge, we help people bring home the future and make it their own. Our printer uses a laser to carve and engrave products from raw materials like wood, leather, acrylic even cardboard. Take a look and see for yourself.

We build magical products to delight our customers, and we do it while taking care of each other. We hire people who are outstanding at what they do, who thrive in tight-knit teams, and who want to make things that make a difference.

Together, we’ve built a product we’re incredibly proud of, and the reward has been incredible growth.

We work together because we believe in the power of creativity. We believe we can bring about a future where anyone can print anything.

We’re a remote-first company – just let us know where you prefer to work from!

At Glowforge, we help people bring home the future and make it their own. Our printer uses a laser to carve and engrave products from raw materials like wood, leather, acrylic even cardboard. We are passionate about fostering creativity and we believe in the power of our community to make amazing things.

We’re looking for a Community Engagement Specialist to join our team and help us build strong relationships within the Glowforge community. This is the perfect role for you if you love connecting with people and have a knack for bringing them together around a shared passion.

Why we need you

Our Glowforge community is the heart and soul of our company. Your role is essential in nurturing this growing, vibrant community of artists, makers, educators, and entrepreneurs in both our private Discord and owner forums, as well as across external Glowforge owner groups on various social media platforms.

You’ll be the bridge between our community members and the rest of the company. Your insights and connections will ensure that we continue to create products and experiences that truly delight our customers, while fostering an environment of creativity, collaboration, and support.

Here’s what you’ll be doing

As our Community Engagement Specialist, you’ll be the friendly face and trusted expert for our community members.

Your responsibilities will include:

  • Driving community-led growth through evangelism and user engagement
  • Collaborating with our Customer Success team to address community questions and issues
  • Partnering with our Product team to bring community feedback into our product development process
  • Coordinating with Marketing to maintain brand consistency within the community
  • Monitoring community activity to ensure adherence to our guidelines
  • Proactively identifying opportunities for product improvements and enhancing community experience
  • Analyzing data and metrics to provide insights into the community’s needs and preferences

You need these qualifications:

  • 1-3 years of experience in online community management, social media management, or a related role
  • A strong understanding of community-building strategies and tactics
  • Excellent communication and interpersonal skills
  • Proven ability to collaborate across multiple teams to accomplish shared goals
  • Adept at analyzing data and metrics to inform community management decisions
  • Familiarity with or interest in using AI to scale community engagement
  • A passion for making, crafting, or connecting creative communities is a huge plus!

It would be nice if…

  • You have experience managing or moderating forums and chat platforms like Discord
  • You have a background in the maker or crafting space, or personal experience with Glowforge
  • You’re skilled at creating engaging content and community resources

APPLY HERE

Senior Manager, Social Media

Job Description

Senior Manager, Social Media in Remote, United States

Senior Manager, Social Media

at GitLab

Remote, US

The GitLab DevSecOps platform (https://about.gitlab.com/solutions/devops-platform/) empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies (https://about.gitlab.com/company/culture/all-remote/guide/) with 2,000+ team members and values (https://handbook.gitlab.com/handbook/values/) that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab (https://vimeo.com/778157354) .

Social Media requires a balance of work behind each of the two words that make up the practice. Social , by building trust with our audiences and connecting as personally as appropriate, and Media , by scaling our storytelling efforts to brand-level corporate marketing initiatives.

The “Social” in Social Media

The world’s best brands feel more like a trusted source of information to their audience than a company. They could even develop friendly relationships with their followers. This is because the world’s best brands understand people and weave that understanding into everything they do. Social Media at GitLab is a key part of building GitLab’s brand into one that is loved by its audience of developers, remote work pros, and IT folks up and down the ladder.

Social Media at GitLab focuses on understanding people who make up the GitLab community, creating and sharing content over social channels that they’ll find valuable, and educating team members in marketing and beyond on social media best practices for brands, personalities, and how we measure success.

The “Media” in Social Media

The world’s most renowned brands are perceived to be larger than life. As GitLab scales to new heights, the Social Media team prioritizes opportunities for brand-level storytelling initiatives. By sharing our company values, perspectives on remote work, or leaning into our product’s features, we’ll help users understand how they feel about GitLab overall.

What you’ll do

  • Lead social campaigns, positioning, and messaging as the expert on the GitLab brand
  • Integrate GitLab’s brand voice and GitLab’s values into our organic social media strategy and content
  • Scale, develop, and manage the social media team to expand GitLab’s influence and awareness and engage followers
  • Be a player/coach and execute the work while also running the strategy
  • Own the delivery and results of social media deliverables and OKRs while tying them back to overall business objectives
  • Strong focus on improving results, productivity, and operational efficiency
  • Support social programs beyond channels, including team member engagement, executive visibility, and reputation management
  • Partner internally and externally (with an agency for example) to drive and execute high performing campaigns
  • Oversee and strategize influencer campaigns while having a heavy focus on storytelling

What you’ll bring

  • 10+ years of social media and at least five years of people management in a high-growth enterprise software company and/or agency
  • Strong sense of, and experience with, high-level concept development, strategy, research, and problem-solving
  • Exceptional communication skills and ability to develop, pitch, execute, and report on creative ideas, strategies, and campaigns
  • Strong experience running influencer campaigns

APPLY HERE