Job Description
Title: Workday Change Management Senior Consultant – US Virtual
Location: TX-Texas
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com.
Alight’s Change Management practice supports clients globally to maximize the value of their investments in transformation programs, particularly cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand. With particular emphasis on digital transformation, the team’s consultants rely on user-centric, data-driven techniques to ensure that our clients are able to introduce and sustain new ways of working. As part of our Change Management practice, you will work to enable our clients’ success—aligned leaders, consultative HR and Finance operations, and more engaged employees—through daily use of digital technologies.
The Change Management/Training Senior Consultant works with other team members and leads as well as contributes to the management and execution of key project activities and deliverables. Their responsibilities will focus in on one or more of the following areas: Change Management, Communication, Training, and HR and Finance Transformation.
This is a 100% virtual / work-from-home / remote opportunity available anywhere in the U.S.
The Change Management/Training Senior Consultant key responsibilities include:
- Manage and execute project plan. Manage and execute project plan activities and deliverables to meet desired objectives and deadlines, adhering to project scope, budgets, and resource planning
- Lead and support client service and delivery. Independently lead the delivery of in-scope activities for small to medium sized client engagements, while partnering with senior team members for large-scale engagements
- Development of client-specific-content. Perform foundational analysis, develop change management and strategic communication strategies and plans, and developing and delivering training strategies and plans; includes (but not limited to) development of communication and/or training materials, and organize and facilitate instructor-led training
- Build relationships. Build credible relationships with external clients and internal colleagues, including team members, project leadership, PMO, functional and technical resources
- Serve as a trusted advisor. Advise and support clients on how to best incorporate training solutions within the context of broader transformation initiatives. Ensure the client team understands and implements leading practice training approaches to cloud-based technology implementation and adoption that result in the enablement of key capabilities
- Support business development. Be comfortable and credible in contributing to the needs analysis and solution design for client engagements and pricing change services accordingly. During active engagements, identify and successfully pursue additional change management revenue opportunities
- Identify improvement opportunities. Identify and successfully pursue opportunities to improve or change the team’s methodology and practices
- Contribute and participate as a team member. Contribute to the practice as an engaged team member, participating in community discussions, continually learning, and supporting other consultants
Knowledge, Skills, Abilities, and Experience
Required
- Bachelor’s Degree in Business, Human Resources, Change Management or relevant field of study
- 8+ years of relevant work experience related to change management and/or business transformation
- Significant exposure to training design and delivery related to HR and/or Financial systems, including self-service tools
- Knowledge of training methodologies (e.g. ADDIE), instructional design principles and techniques, adult learning theory and hands-on experience with training development tools and software (e.g. Camtasia, Articulate, Captivate).
- Familiarity with change management methodologies related to cloud-based technology adoption
- Excellent project management and communication skills (i.e., presentation, facilitation, prioritization)
- Strong skills in multimedia and instructional design software such as Camtasia, Articulate, Captivate, Snagit, etc.
- Aptitude to work collaboratively in an ambiguous environment, diligently applying team standards in day-to-day work
- Strong skills in MS Office applications, primarily: Word, PowerPoint, Excel
- Ability to work virtual from home or in an Alight office environment.
- Travel will vary by project. However, as this is a client-facing role, travel of 15-30% may be needed during peak periods.
Preferred
- Certifications such as Prosci, SHRM, ASTD, etc.
- Experience supporting deployments of cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand
- Change management experience directly related to cloud-based technology adoption
- Familiarity with HR and/or Finance Transformation
- Some consulting-based sales experience as a participant in various phases of the sales cycle such as RFP responses and sales presentations
