by Ronald Barron | Mar 12, 2024 | Uncategorized
Job Description
Senior Linux Server Engineer
Locations: United States Virtual
Time Type: Full time
Job Requisition ID: R-102921
As a Senior Linux Server Engineer, you will be responsible for administration and support of distributed computing systems. You will work closely with project management, application development, and other IT teams to support Windows Server infrastructure (both physical and virtual). The successful candidate must have a solid work ethic, be detail oriented, and have strong troubleshooting and analytical skills.
What will be my duties and responsibilities in this job?
- Provides direct technical support for all requirements in the planning, coordination, scripting, and implementation of upgrades or changes to our Microsoft Windows distributed computing
- Performs capacity planning, performance monitoring, tuning, and prediction.
- Provides high-level support for Windows operating systems, ensuring proper change management procedures and methodologies are followed.
- Some after-hours work will be required
- Position may require participation in an after-hours, on-call rotation to assist with incident handling for the purpose of resolving server related infrastructure issues
- Provides technical assistance/guidance to less experienced administrators
- On call rotation: 1 night per week and weekend support every 1.5 months.
What are the requirements needed for this position?
- 5 or more years of hands-on experience installing and supporting Suse Linux Servers. Other flavors are desired: RedHat, Ubuntu and Oracle Linux
- 3+ years of experience working with and troubleshooting Linux server boot process
- Strong experience with Bash and Perl Scripting
- 5 or more years of hands-on experience installing and supporting VMware
- 3 or more years of hands-on experience managing IaaS and PaaS in Microsoft Azure and/or AWS
- Excellent oral, written, interpersonal, and communication skills are required
- In-depth knowledge of server technologies employed, hardware, O/S, and related tools and applications
- Expert technical diagnostic and research skills of servers, expert troubleshooting
- Ability to identify and escalate issues to management when appropriate to meet SLA requirements
- In-depth knowledge of networking components and services such as TCP/IP protocols, DHCP and DNS technologies, and LAN/WAN topologies and transports
- Requires ability to correctly assess risks of various alternatives and take appropriate actions to restore services in the event of system outages
- Ability to explain the technical implications of various alternative solutions to management
- Strong customer service orientation, proven dependability, promptness, and a solid attendance history
- Ability to perform in a highly motivated, self-directed, and well-organized manner to handle multiple assignments concurrently.
What other skills/experience would be helpful to have?
- Bachelors degree in Computer Science, Computer Engineering, or related field
- Experience with HCL Bigfix for server patching and management
- Experience with Nutanix HCI
- Experience using ServiceNow ITIL managed processes
APPLY HERE
by Ronald Barron | Mar 12, 2024 | Uncategorized
Job Description
AI & Machine Learning Engineer
at CommentSold
Remote – USA or Germany or India
About CommentSold
CommentSold is the North American leader in live selling technology (ranked by G2), having enabled over 7,000 small to mid-sized retailers with live-selling tools, generating over 166 million items sold with $3.8B+ in lifetime GMV. CommentSolds technology continues to provide businesses and creators of all sizes with best-in-class solutions for delivering engaging live video commerce experiences across all of their sales channels simultaneously. CommentSold moved into direct-to-consumer commerce via the acquisition of assets of Popshoplive, a community-driven livestream shopping marketplace app at the intersection of social, e-commerce and entertainment. In 2022, CommentSold debuted its lightweight video commerce plugin technology, Videeo, which gives any retailer or brand the ability to embed and go live with engaging, branded live video commerce experiences within days by easily integrating into an existing e-commerce stack.
Join North Americas largest live selling and video commerce platform, and help drive the next level of growth as our newestAI&Machine Learning Engineer.
Live Selling Starts at CommentSold.
Our AI & Data team stays close to shops and creators selling through our platforms, building the Artificial Intelligence tools to make running their business easier. We make decisions fast, and priorities change as we adapt to the needs of our industry so we welcome folks that relish in the challenges of pace. We believe in quick iteration and in-the-moment feedback, so we can work collectively to build the best team and product.
In this role, you will collaborate with a team of SW engineers and Cloud platform engineers, as well as data experts on our consumer-facing, live-selling platforms, and apps. This role works closely with our international & US-based product and engineering teams and will report to the leader of the AI & Data department.
In this role, you will
- Develop and maintain code that leverages computer vision, natural language processing and machine learning algorithms and technologies in solving hot business problems
- Utilize machine learning concepts and algorithms, and as well as other deep learning architectures to analyze video, images and large text corpora
- Review and train machine learning models in and evaluate their performance
- Develop product similarity and product recommender routines, adjust them to efficiently work as in-app features
- Understand and apply natural language processing in sentiment analysis, named entity recognition, and text summarization
- Orchestrate computer vision tasks of image classification, object detection, image segmentation, face and pose detection, movement and facial expression
- Deploy machine learning models to production environments and showcase proficiency in version control systems
- Gear usage of the image and video generation to support the business processes of our partners and their end-customers
- Keep up to date with latest advances in AI and machine learning
- Gain a deep understanding of our product and become involved in driving out product implementation
- Join a rapidly growing AI & Data team with the opportunity to take on both product and technical problems
If you’re right for this role, you
- Have 4+ years of Data Science or Machine Learning experience
- Have strong programming skills in Python (will be tested through interview process)
- Have sound judgment for solving issues pragmatically without adding technical debt
- Demonstrate skills in designing, building, and evaluating predictive models and AI algorithms. Deep understanding of the recent landscape of possible AI solutions.
- Have passion for understanding business stakeholders problems and solving them in innovative and efficient ways
- Being skilled with cloud services (AWS, GCP, Azure) for deploying cloud solutions and APIs.
- Bring proven expertise in computer vision and NLP to the common table (will be assessed in the interview process)
- Be comfortable in a fast paced, pragmatic work environment
- Have a strong understanding of core computer science principles, hone standard CI/CD practices
- Experience with e-commerce and/or live-selling platforms is a strong plus
- Work well in a remote, collaborative team environment; Have the ability to communicate your thought process in problem-solving, verbally and over Slack
- Have a mindset towards high-quality output and attention to detail, comfortable being able to provide and receive feedback in code reviews
- Possess strong analytical and problem-solving skills, be curious about new approaches and recent research
- Have strong desire to learn and stay updated with the latest in AI and machine learning. Persistent and resilient in the face of challenging technical problems
- Experience in Machine learning Ops is a plus for candidate
- Are a strong written and verbal communicator; English native speaker or Advanced English language skills
- Must be able to flex at least 4 working hours to overlap with North American time zones; Requirement to work until 3pm EST (US) to have team interaction with teams from the other time zones.
APPLY HERE
by Ronald Barron | Mar 12, 2024 | Uncategorized
Job Description
Title: Licensing & Commission Manager
(Remote)
Location: NH-Concord
Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
In this position, you will manage two key operational functions within the Voluntary Benefits Division which are agent licensing and agent commissions. The objective is to build more cross functional knowledge and resources within the team. Direct responsibility for managing workflow and SLA’s, to ensure processes and procedures are outlined and followed. Effectively monitor and review staffing needs and develop bench strength with an emphasis on performance management; improving employee abilities through coaching and feedback to ensure employee behavior patterns align with their goals and the goals of the organization.
*For candidates based in IL/WI (within travel distance), this will be a hybrid role and the ideal candidate will be required to work on-site at our office in Lake Forest, IL for 3 days. Fully remote candidates are also welcome to apply.*
Oversee Workflow and Process
- Responsible to identify, create and maintain overall workflow processes within the department.
- Develops standards, policies and procedures to support an exceptional customer experience and continually review and make recommendations for improvements as necessary.
- Ensures that all processes are fully documented, followed and updated regularly.
- Identify and prioritize system enhancements to increase staff effectiveness and to meet changing customer needs.
- Collaborates with IT and others as necessary in requirements, testing and implementation of new systems.
- Handles escalated customer resolution issues.
- Proactively addresses VB Agency service issues to fortify Trustmark’s service reputation in the VB market – active management of Agency related bridge team issues and root cause analysis investigations.
Talent Management and Development
- Responsible for the results of the department through performance metrics and standards implemented throughout the team.
- Creates and maintains a positive working environment built on open communication, collaboration and trust.
- Provides comprehensive and consistent timely performance feedback to direct reports and develops action plans for improvement as needed.
- Ensures effective ongoing training of team members including cross-functional responsibilities.
- Motivates team members and ensures an effective team recognition environment.
- Influence and support changes in organizational behavior.
- Lead efforts to facilitate team building; resolve conflicts between work groups; change in group norms, values and culture.
- Enforces team standards, policies and procedures to support an exceptional customer experience.
- Facilitates team efforts, helping to define project goals, timelines, resource requirements, and planning to cope with conflict or stressor points along the way.
- Helps to manage the work of temporary contractors when used.
Business Process and Change Management
- Assist with management of department budget and staffing model
- Oversees that processes are up-to-date and working within industry and company standards.
- Other Duties as Assigned
EDUCATION AND EXPERIENCE REQUIRED
- 3 years minimum direct management experience with proven results in providing coaching, mentoring and training to staff
- Demonstrated experience in the creation and emplacing metrics, reports, tools and workflow processes
- Proficient in Microsoft Office (i.e. Word, Excel, PowerPoint)
- Interpersonal effectiveness with proven ability to establish and maintain mutually respectful relationships with peers, support staff, sales team, agents/brokers and customers; handle conflict, resolve complex issues, negotiate and promote team spirit
- Exceptional organizational skills, adept at handling multiple tasks simultaneously, committed to follow through and completing tasks in a timely manner
- Proven ability to effectively develop, coach and mentor staff
- Demonstrated problem solving skills to determine root cause and define corrective action
- Strong oral and written communication skills
- Must be able to handle and meet the demands during seasonal 4th quarter period with limited time off
- Possesses a strong drive for results and takes initiative
- Is an independent thinker
- Has the ability to learn quickly and seeks out process improvements
Preferred
- Four-year college or technical degree; or equivalent work experience
- Voluntary/worksite or group product insurance experience
- Background in accounting or agent licensing and/or agent commission processing
- Use of consultative problem-solving skills
- Strong analytical skills
APPLY HERE
by Ronald Barron | Mar 12, 2024 | Uncategorized
Job Description
Title: Sales Enablement Learning Systems Manager
Location: Remote (USA)
JobDescription:
As our Learning Systems Manager, you will be responsible for administering, supporting, and continuously improving the Sales Enablement Learning and Content Management Systems to support effective enablement initiatives. You will execute and strategize on content standards and system procedures in collaboration with the Sales Enablement team and leadership.
The successful candidate will have a strong technical background, excellent organizational skills, and the ability to collaborate with stakeholders across the business to ensure the successful implementation and ongoing management of learning technology. The ideal candidate will also have experience in developing learning content, audio/video content, and graphics. The ideal candidate thrives in a fast-paced, high-growth environment where priorities encourage you to find creative, informed, and innovative learning solutions to business problems.
Key Responsibilities
- Provide daily support and management of Content/Learning Systems; including user support, troubleshooting, and system updates
- Interfaces with vendors to resolve issues, serving as liaison between PagerDuty and vendor on awareness/communication regarding vendor roadmaps, features and customer success stories.
- Strategize, develop, and execute content standards for Learning Systems
- Load, configure, and update content, structure, and assets into Learning Systems
- Develop and maintain a systems governance framework
- Partner with the Sales Enablement team and content contributors to ensure that sales teams have access to the most accurate, up-to-date, and on-brand content
- Facilitate content organization/taxonomy/workflow
- Generate and analyze reports to track user progress, completion rates, and other relevant metrics.
- Create custom reporting dashboards to share with the business.
- Provide insights and recommendations based on data to optimize training programs and enhance the effectiveness of learning initiatives
- Assist in the development of learning content, including developing topic hubs in Seismic, training videos, graphics, and others as needed.
Minimum Qualifications
- Bachelor’s degree
- Outstanding communication and collaboration skills
- 5 years of experience with Content/Learning Management Systems (Seismic, MindTickle, Highspot, etc.)
- Ability to work with multiple stakeholders and strong relationship building skills
- High adaptability in flexibility, including the ability to manage multiple and competing priorities, quick deadlines, and constant change
- Proven experience in organization and project management within the context of educational initiatives, ensuring that projects are completed efficiently and align with company/team goals.
- Proficiency using Google suite
- Excellent problem solving skills
- Familiarity with value selling and associated skills along with sales methodology is a plus (MEDDPICC, Force Management, Winning by Design, Challenger, Sandler,
- BANT, etc.)
- Experience with data analysis tools like Tableau, Microsoft BI, etc.
- Sales Enablement experience
Preferred Qualifications
- Experience using learning technologies with an innovative design approach that is not constrained by what tools and technology are available today
- Experienced in creating learning content using authoring tools such as Articulate Rise, Absorb, Canva/Adobe, and Camtasia.
- Understanding of design principles, how to avoid cognitive load, and how to make content quickly consumable for Sales
- Experience using project management tools such as Asana and Monday.com
- SaaS experience
- Relevant certifications in LMS administration are a plus
APPLY HERE
by Ronald Barron | Mar 12, 2024 | Uncategorized
Job Description
KYC Implementation Manager
US – Remote
As a KYC Implementation Manager, youll be a trusted advisor to our clients as they onboard and build out their Know Your Customer (KYC) / identity verification workflows. Each client has unique risk and identity verification standards – you will be providing technical and operational guidance to help them effectively leverage our platform to detect, fight, and mitigate fraud.
You will work closely with the Implementations, Account Management, and Risk teams to build out client verification workflows that streamline the client onboarding experience and minimize risk exposure for our clients. Additionally, you will work with MANTLs product team to suggest improvements in the products to help clients achieve higher automated verification rates and lower fraud losses.
You should be comfortable managing client-facing communication across mature organizations and interfacing with executives, project leads, and operational teams while acting as a customer advocate internally.
About You:
- 4-5 years in a tech industry client-facing role where you have taken on the role of manager or consultant, guiding the customer through best practices and key change management decisions
- Technical aptitude to learn quickly, rapidly build product knowledge, and to build configurations; an understanding of web applications (e.g. json, xml, etc) and web services API’s (e.g. SOAP, REST, etc.)
- You are hyper-organized with the ability to intelligently prioritize multiple competing projects and multiple streams of internal and external communication
- Excellent verbal and written communication skills, both internal and client-facing, with an ability to translate technical requirements into language that is understandable to different audiences
- A passion for problem-solving, with a strong ability to recognize flawed processes or repeated issues and build scalable solutions
- Experience creating cross-team processes and documentation
We Are Looking For:
- Prior experience with bank or similar KYC / Credit / Risk decisioning systems (internal or external)
- Prior experience at a FinTech company or other financial institution subject to rigorous regulations
- Prior experience in both enterprise software and a growth-stage technology/SaaS company
- Familiarity with Zendesk, Slack, and JIRA
APPLY HERE
by Ronald Barron | Mar 12, 2024 | Uncategorized
Job Description
Title: Digital Product Manager – Mando
Location: remote
JobDescription:
Lume is on a mission to normalize body odor beyond the pits and provide people with outrageously effective solutions so they never have to think twice about odor! Our Whole Body Deodorants can be used for any unwanted odor—from pits, to privates and beyond. It’s doctor-developed, made with skin-safe ingredients that are gentle enough for the most sensitive parts and clinically proven to control any external B.O. for 72 hours. In 2023, we launched a men’s line called Mando. Mando uses the same technology as Lume but has different scent profiles.
We are a 6-year-old fast growing, omni-channel deodorant and personal care brand that’s transforming the way that humans do hygiene. We joined forces with Harry’s, another disruptive brand with great people and infrastructure, to accelerate our growth. We are a team of self-starters that roll up our sleeves and get it done. Our style is collaborative and very fast-paced so an adaptive personality is a must.
The Role:
This is a proactive, detail-oriented, and data-driven role that requires a high level of initiative, accuracy, and collaboration. You will work in close collaboration with the Web, Creative, and Marketing teams to manage website operations for the Mando brand. You will analyze, ideate and execute improvements to site conversion (CVR), average order value (AOV), and lifetime value (LTV) through merchandising, upsell and cross-sell, subscription, and content initiatives. You will always keep the consumer in focus while pushing the envelope of what is possible to improve e-commerce performance and user experience.
Your Day to Day:
- Ideate, manage, & identify opportunities to optimize important website features, including subscriptions, upsells/cross-sells and incentive/referral/loyalty programs.
- Build business cases and user-tests to identify opportunities to improve site CVR, subscription CVR, AOV and LTV.
- Proactively monitor and analyze product performance metrics in partnership with internal stakeholders and use this data to improve existing features and identify new opportunities.
- Lead the planning, documentation, and cross-functional alignment for new product launches, web campaigns, and other projects
- Create tickets for the development team related to your projects (ex. image updates, copy updates, product launches, new features, feature improvements)
- Brief needs to the Creative Team for imagery, content, and promotional assets
- Manage product catalogs and marketplaces for Mando
- Perform regular site audits for content accuracy and consistency
- Own all content refreshes on-site for homepage, collections, PDPs, blog, etc.
Who You Are:
- 2-3 years of experience in product management
- 2-3 years of experience with Shopify Plus, Recharge, and Excel/Google Sheets
- Experience with user-testing and A/B testing
- You are an autonomous, resourceful and strategic executor who can manage work from start to finish whether it is your own workstream or in collaboration with other teams
- You are analytical, curious and excited to brainstorm and execute new ideas onsite that move the needle on revenue, retention and AOV
- You are an excellent verbal and written communicator who documents and organizes to ensure teams work together effectively
- You are motivated and detail-oriented with the ability to manage multiple cross-functional projects with varying deadlines
- You are flexible, adaptive and have the proven ability to creatively problem solve when projects don’t go according to plan
- You are a fast learner and never afraid to speak up when you have ideas or questions
APPLY HERE
