Senior Business Operation Analyst

About the Role

Senior Business Operation Analyst

locations

USA – Remote

time type

Full time

job requisition id

R9068

The Senior Business Operations Analyst will work closely with Customer & Partner Experience (CPX) leaders to develop actionable insights, enhance analytics, and provide strategic recommendations to support the CPX team. They will liaise between CPX, Sales, Finance, Marketing, and IT as needed to bring together the right level of accurate information to empower the business to make data-driven decisions. This position requires a blend of analytical prowess, strategic thinking, business acumen, and strong presentation skills.

What You’ll Do

  • Collaborate with stakeholders to gather and document business requirements, ensuring a clear understanding of objectives and deliverables
  • Build metric dashboards based on business requirements
  • Liaise with technical analytics engineers to access, validate, and automate data feeds
  • Develop detailed documentation, including business requirements, functional specifications, and process flows

What You’ll Need

Minimum Qualifications

  • 4+ years of experience in roles with analytical responsibilities.
  • Bachelor’s degree – an advanced degree will be considered in lieu of experience

Preferred Qualifications

  • Experience working in or supporting customer success organizations within the SaaS industry
  • Familiarity with analytic and visualization tools: SQL, Python, Quicksight, and Workiva, preferred
  • Strong analytical and problem-solving skills, with attention to detail.
  • Ability to lead client, stakeholder, and user-facing discussions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders
  • Experience meeting critical deadlines, adapting quickly to shifting priorities, and managing multiple projects simultaneously

Travel Requirements & Working Conditions

  • Minimal travel for internal meetings
  • Reliable internet access for any period of time working remotely and not in a Workiva office.

APPLY HERE

Lead Product Architect

About the Role

Lead Product Architect – Qubole

Remote

Full Time

Engineering

Experienced

As the Lead Product Architect, you will provide high caliber technical leadership and architectural direction for one or more Idera products, owning and achieving successful results per each products roadmap and business plans. A successful Lead Architect will:

  • Develop and deliver high-quality software products across a growing portfolio of successful software companies.
  • Work cooperatively with Product Management and DevOps to define and document requirements for each discrete project and its testing.
  • Work with and lead one or more Product Architects to drive and deliver high-quality, on-time product releases.
  • Drive successful results using internal teams and teams from Ideras diverse and global network of development partners.
  • Determine the technologies, environments, and other components necessary to deliver a high-quality product and customer experience.
  • Take personal ownership of each project and its results, working proactively to deliver successful results.
  • Communicate clearly, succinctly, and successfully amongst project teams and with executive stakeholders.

The Lead Product Architect is a key member of the core team tasked with defining and achieving product release results that achieve defined business goals. This role owns all technical and delivery matters related to each assigned product, and will:

  • Orchestrate high-quality, fast-cycle software implementations.
  • Maintain, guide, and improve each products architectural evolution and integrity.
  • Ensure best practices and architectural guidelines are followed.

The Lead Product Architect continually contributes to and leads process improvements aligned with achieving high-quality, on-time releases and results. Functional duties include the following.

Architecture & Development

  • Grow and maintain a detailed understanding of the product, product source code, dependencies, build system, test suite, and relevant environments.
  • Make good, proactive decisions for the product
  • Assess and shepherd the technical delivery of high-quality products to ensure adherence with best practices, documented process, documented requirements, and delivery commitments.
  • Estimate software development effort based on documented requirements, quantify, and propose alternatives to achieve strong results, and prioritize development work for a given area or team.
  • Collaborate with the Product Management Team and other stakeholders, contributing to the product roadmap, product requirements, and product release schedule.Ensure all requirements are clear, complete, testable, and satisfied.
  • Ensure and drive proper testing of development work to yield high-quality results.

Engineering Leadership & Mentoring

  • Lead other product architects and all engineering efforts to achieve strong technical designs, implementation approaches, estimations, and successful delivery via geographically diverse software development partner teams.
  • Report on the status of development, quality, operations, and system performance to executive leadership, including escalation of issues with proposed solutions as necessary to achieve the intended business results.
  • Initiate and drive activities to improve processes and product quality in pursuit of delivery excellence.
  • Foster and drive proactive collaboration across technical and functional teams.

Attributes and Required Skills

  • Bachelors or Masters degree in computer science (or a related field) or professional work experience yielding equivalent skills.
  • 5+ years experience building successful production software systems.
  • Experience driving business results using global teams.
  • Deep understanding of team-based software development.
  • Successful history of leading, delivering and shipping high-quality on-time software.
  • Ability to take raw product requirements and develop software architectures and designs to bring products to life.
  • Mastery of the tools of the trade, including a variety of programming languages.
  • Ability to work independently and collaboratively.
  • Ability to communicate design rationale and build consensus.
  • Ability to prioritize and manage work to meet critical project timelines in a fast-paced environment.
  • Proactive in driving personal and team results, including strong problem-solving skills.
  • Excellent English verbal and written communication skills.
  • Desire to be challenged and achieve results in a successful technical and business environment.

APPLY HERE

Web Editor

About the Role

Title: Web Editor

Location:US Remote

Category

Corporate Operations & Support Services

Position Type

Full-Time

Job Description:

Overview

GovCIO Media & Research is seeking a web editor to manage and update web content, improve site performance and apply user experience (UX) principles to engage our federal IT audience. This position will be full-time and fully remote.

Responsibilities

As the web editor, you’ll collaborate across design, editorial and marketing teams to position our publication’s digital content for increased visibility and promotion of our events, webinars, ebooks, articles, podcasts and more.

  • Implement daily content edits and updates, maintain and manage site functionality.
  • Develop landing page templates and web assets for existing and future media products such as podcasts, webinars and events.
  • Practice quality assurance checks to maintain optimum functionality and accessibility of all site elements such as forms, links, and multimedia across different devices and browsers.
  • Prioritize and integrate testing to deliver an intuitive user experience.
  • Work closely with creative, editorial and marketing teams; our internal IT department, developers and additional stakeholders to implement website changes, optimization, enhancements and integrations.
  • Ensure website security is substantial for protecting against vulnerabilities.
  • Monitor and evaluate:
    • Site performance (e.g., page load times, traffic and engagement).
    • Brand presence and current and potential audience perception to gather and apply meaningful data to inform decisions and recommendations for improvement that align with key business goals.
  • Assess SEO standing and apply best practices to implement needed improvements that increase online visibility and organic traffic.
  • Stay up to date with industry trends, best practices and emerging ad technologies to identify new opportunities for growth and innovation.
  • Oversee and guide relationships with web development team upholding brand standards and goals.

Qualifications

Required Skills and Experience

  • Bachelor’s degree in web operations or related field.
  • 3+ years’ experience in web operations, frontend development or a related role, preferably for a media organization.
  • Strong knowledge of web development technologies, HTML, CSS, JavaScript and responsive design.
  • Knowledge of UX/UI best practices including tracking, measurement and testing platforms and tools.
  • Knowledge of web analytics tools (e.g. Google Analytics) and SEO concepts.
    Mastery of WordPress content management system.
  • Excellent project management, collaboration and communication skills to work effectively across between crossfunctional teams.
  • Proven ability to meet deadlines demonstrating consistent attention to detail.
  • Excellent writing, editing and proofreading skills.

Preferred Skills and Experience

  • Mastery of HTML or CSS.
  • Experience with UX tools.
  • Experience with Google Ad Manager and Google Tag Manager.
  • Experience in a similar role at a media organization.

APPLY HERE

IOS Engineer

About the Role

IOS Engineer (Full-Time)

United States

Job Description

About Capsule

Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be their best. If this excites you, we’d love to have you join us.

About the Role

As an IOS engineer at Capsule, you will collaborate with other mobile and full-stack engineers to develop our native iOS application. You will ensure we have a robust and scalable iOS application that supports our front-end application feature set and pushes the boundaries of native mobile-centric features and capabilities.

  • Develop and maintain features on our iOS application
  • Identify new opportunities in the mobile space that directly support Capsule’s business goals
  • Identify and resolve performance and scalability issues observed in the iOS application and across the stack
  • Work closely with your fellow engineers and be a trusted source for mobile development in general, as well as iOS engineering specifically.
  • Learn new languages & frameworks and contribute code to other layers of our stack.

Requirements

  • You have 2+ years of Native iOS development experience
  • You have experience with Swift
  • You have 2+ years of experience with RESTful APIs and optimizing mobile networking performance.
  • You have a track record of successfully translating product requirements into features and technical tests.
  • You have experience building features in both UIKit and SwiftUI
  • You know iOS development best practices and are a trusted partner for product managers and fellow engineers.

APPLY HERE

Software Engineer (Backend), Storefront

About the Role

Title: Software Engineer (Backend), Storefront

Location: Remote

Job Description:

Who we are

In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.

Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.

Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.

Role Overview

The Storefront Team at Recharge is responsible for storefront widgets and backend services. These inject Recharge features; Subscriptions, Bundles, and Loyalty benefits into our merchant’s checkout experience. They handle 2.5M+ sessions per day and are some of our highest scale components in our platform. Checkout performance is critical to driving merchant revenue. As a result our widgets require high performance and stability.

In addition to the front-end widgets, the team is also responsible for supporting back-end services consisting of SQL/document databases, a CDN, event-driven messaging systems and REST APIs.

Our Tech Stack: Python, Fastapi, Flask, Vue.js. React, Remix, GCP, SaaS, MySQL/NoSQL, Terraform, Docker, Kubernetes, Splunk, SignalFx, Sentry

Who you are

We recognize that there are a variety of personalities and work styles. Here are some facets of people who enjoy working at Recharge engineering:

  • You love remote work, but not working alone. You love not commuting to work, but you also love collaborating to clarify, confirm, theorize, figure out, and decide on solutions to problems
  • You love tackling challenges on different fronts like code, infrastructure, documentation, and evangelizing new libraries and services to stakeholders
  • You love the fast-paced nature of the eCommerce world
  • You love rapid iterative design, testing, and development while gaining context and understanding along the way. You can recognize when you know enough to take the next useful step to deliver value.
  • You are good at breaking up work into near, mid, and long-term phases so you can deliver value all along the way as you work toward a clear overall direction.
  • You are good with working around existing systems and developing creative solutions to new and difficult problems.

Execution: You want to get things done. You’re energized by getting product in front of customers, and prefer an iterative approach with regular deliveries to your stakeholders versus all-at-once major releases. You hold yourself accountable for shipping regularly. You understand customer feedback is key in building the right thing and are flexible to handle changes in direction.

Engineering excellence: You have experience in a variety of contexts, working with frontend, backend, infrastructure, and data. You’re confident reviewing PRs, discussing optimization strategies, and getting into the details as needed to make sure a high-quality product goes out the door.

Communication: You are a sound communicator across multiple mediums, including in-person, video, chat, and written documentation.

Pragmatic: You productively work with your leadership, your product counterparts, and your team to deal with the realities on the ground on a day-to-day basis. You know plans change and markets change, and you believe you have what it takes to respond effectively to them.

Kindness and respect: You believe that there’s a right way to be part of the team, and it comes from having respect for yourself, your team, your leaders, and your stakeholders. You engage in meaningful exchanges, valuing feedback and diverse perspectives.

What you’ll do

  • Live by and champions all of our core values (#accountability, #collaboration, #iteration, and #details)
  • Build, maintain, and debug high-impact, high-performance, high-scale products enabling our merchants storefront experiences.
  • Perform thorough code reviews and provide useful constructive feedback.
  • Embrace rapid iterative design, testing, and development to gain context and understanding along the way informing the next useful step in delivering value
  • Develop proof of concepts and incremental features within the merchant experience ecosystem, while ensuring contributions meet Recharge design and code standards
  • Investigate, analyze, and evangelize programming methodologies
  • Champion good habits (development techniques, security, and tech debt balance) amongst your peers while advocating for improved engineering standards, tooling, and processes
  • Collaborate with product and engineering management to inform roadmap timeline and identify approaches to release product features incrementally
  • Participate in all phases of the Product Development Lifecycle with product and engineering management to inform technical viability of product and engineering initiatives for key stakeholders
  • Contribute to cultivating a positive team environment
  • Demonstrate a willingness to lean in as needed when duty calls

What you’ll bring

  • Willingness to learn and experiment to reach a desired outcome
  • A knack for engineering simple solutions to solve complex problems
  • Experience building, launching, and supporting new product features
  • Self-driven; pragmatic; a passion for taking ownership of your work and delivering outcomes
  • Ability to demonstrate high self-sufficiency to take on and complete projects promptly
  • Ability to work remote-first in a high-growth company
  • We need our engineers to be versatile, display ownership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward
  • Exceptional analytical, communication, and interpersonal skills
  • Willingness to develop, maintain, and debug product features throughout the stack
  • Demonstrable expertise with JavaScript, Python, and Cloud Platforms such as GCP or AWS</li>

Experience / Education / Qualifications

  • 3+ years of relevant backend development experience across back-end such as Python, Google services like Cloud Functions, MySQL, Redis.
  • Familiarity with micro-service architecture
  • 1+ years of experience with a major modern Web UI framework (e.g. ReactJS, Vue)
  • Demonstrable cloud computing experience
  • Prior e-commerce experience preferred
  • Bachelor’s degree in Computer Science, or other STEM-related field or equivalent work experience

Bonus Experience:

  • Experience in e-commerce
  • Experience building within Shopify’s ecosystem

APPLY HERE

Program Manager II

About the Role

Program Manager II

Remote USA

Full time

JR101050

Job Description:

This position is responsible for the development. execution, monitoring and implementation of projects and programs along with initiatives affecting the commercial organization. This person will bring program management experience, a keen eye for detail with the scoping of schedules, status reports and work plans. Leads cross-functionally to ensure alignment across the entire commercial organization based on best-practices, standards, procedures and quality objectives including metrics and reporting of key programs.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

  • Plan and manage company resources to execute program objectives and projects from design to implementation.
  • Develop and maintain project plans, timelines, budgets, and resource allocation, ensuring adherence to schedules and deadlines.
  • Identify and communicate project scope, ensuring program milestones and objectives are met.
  • Interpret requirements and convert them into program deliverables.
  • Drive the creation and management of cross-functional leadership teams; facilitate cross-team collaboration and understanding.
  • Provide Agile leadership and training according to Agile practices/principles.
  • Collaborate closely with cross-functional teams including Sales, Marketing, Product Development, Product Management, and Customer Success to ensure alignment and successful project execution.
  • Serve as a key point of contact for stakeholders, providing regular updates on project status, risks, and issues, and driving resolution as needed.
  • Ensure effective communication between technical and non-technical functions.
  • Keep management informed of key issues and changes that may impact expected business results.
  • Define and execute reporting requirements to track status, communicate results, and track budget implications.
  • Lead and facilitate project meetings, cross-functional activities, and presentations, effectively communicating project goals, progress, and outcomes.
  • Manage program risk, including risk analysis, tracking, and mitigation.
  • Identify and mitigate project risks, proactively addressing challenges to maintain project momentum and achieve objectives.
  • Identify needed resources for projects, define, and assign major project roles.
  • Assign and monitor the work of project/program management staff, providing technical support and direction.
  • Identify areas for workflow/process improvement and contribute to process design improvement.
  • Serve as a change agent for implementing strategic projects and process improvements.
  • Conduct post-project reviews and lessons learned analysis to identify areas for improvement and optimize future project performance.
  • Foster a culture of accountability, transparency, and continuous improvement within the project team and across the organization.
  • Develop, document, and publish calendar schedules of update releases for external and internal use.
  • Implement best practices and methodologies for project management, adapting approaches as necessary to meet the dynamic needs of the organization.
  • Assess the effectiveness of programs by analyzing relevant metrics within Salesforce, creating reports and dashboards to enhance program effectiveness.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proven experience as a Program Manager or other managerial position.
  • Thorough understanding of project/program management techniques and methods.
  • Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall) and tools (e.g., Jira, Asana, Trello).
  • Ability to develop and maintain project plans, timelines, budgets, and resource allocation.
  • Ability to meet deadlines and manage multiple responsibilities and tasks.
  • Ability to thrive in a fast-paced, dynamic environment and effectively manage priorities under tight deadlines.
  • Excellent oral and written communication skills.
  • Ability to build collaborative relationships and influence stakeholders at all levels of the organization.
  • Strong relationship-building and maintenance skills.
  • Ability to listen, understand, and communicate information clearly.
  • Highly analytical and organized with a data-driven and methodical approach.
  • Excellent problem-solving ability and creative problem solver adept at conflict resolution.
  • Strong analytical skills to interpret complex data sets, identify trends, and support strategic decision-making.
  • Excellent knowledge of performance evaluation and change management principles.
  • Ability to implement and manage change within an organization.
  • Ability to make recommendations and resolve issues in line with company standards and regulations.
  • Strong organizational and time management skills, with a focus on attention to detail and quality.
  • Demonstrated ability to create, manage, and optimize Salesforce reports and dashboards for actionable insights.
  • Project Management Professional (PMP) certification or equivalent is a plus.

EDUCATION AND TRAINING:

  • Bachelor’s degree in fields such as Computer Science, Business, Marketing, or a related discipline is required.
  • 5-10 years of prior experience in program/project management with a proven track record of successfully managing complex projects from initiation to completion. SAAS experience is a plus.
  • Five (5) or more years of leadership experience with information technology projects, including the development of globally deployed complex services toward successful outcomes.
  • Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall) and tools (e.g., Jira, Asana, Trello).
  • Excellent interpersonal and communication skills, with the ability to influence stakeholders at all levels of the organization.
  • Exceptional organizational and time management skills, with a focus on attention to detail and quality.
  • Ability to thrive in a fast-paced, dynamic environment and effectively manage priorities under tight deadlines.
  • Demonstrated ability to create, manage, and optimize Salesforce reports and dashboards, providing actionable insights and real-time visibility into program performance metrics.
  • Strong analytical skills with the ability to interpret complex data sets, identify trends, and present findings to support strategic decision-making.
  • Experience working in the technology industry is strongly preferred.
  • Project Management Professional (PMP) certification or equivalent is a plus.
  • Prior sales, sales leadership, sales operations and/or enablement experience is preferred.

Other Qualifications:

The Winning Way behaviors that all Vertex employees need to meet the expectations of each other, our customers, and our partners.

  • Communicate with Clarity – Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
  • Act with Urgency – Adopt an agile mentality – frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
  • Work with Purpose – Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
  • Drive to Decision – Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
  • Own the Outcome – Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.

APPLY HERE