Staff Product Designer, Marketplace

Job Description

Staff Product Designer, Marketplace

REMOTE

PRODUCT

FULL-TIME

We are building the future of freight

Mothership’s groundbreaking technology is unlocking the world’s potential by making freight delivery more efficient. Founded in 2017, we’re backed by some of venture capital’s best investors and have already become the logistics backbone for many of today’s most innovative companies.

We’re a user-first company, and we strongly believe that enterprise customers deserve the same beautiful and simple experience as their consumer counterparts. If you agree, come help us reshape logistics. Together we’ll replace tired and comfortable incumbents with a modern marketplace built around speed, ease of use, and fairness.

As a Staff Product Designer on the Marketplace team, you will be embedded in a cross-functional team where you will work on impactful, revenue-driving products for Mothership customers.

The ideal candidate for this role has strong knowledge in designing and maintaining complex products with a large surface area and feature set. You will share our passion for systems-thinking in designing products that solve challenges within freight and logistics. Our team works in a collaborative, fast-paced environment, so excellent interpersonal skills and willingness to take risks are required.

What You’ll Do

  • Work within a collaborative and inclusive environment to design web products that revolutionize the way we see freight
  • Shepherd the invention and iteration of impactful product features through the design process lifecycle, from ideation with Product Managers to implementation with Engineering teams
  • Conduct user research and prototype product experiences to validate user testing
  • Articulate user research findings, core customer problems, and necessary logistics-focused solutions to internal/external stakeholders
  • Partner with other Product Designers to solve problems across product lines and participate in the growth of a high-impact, world-class design team
  • Perform other duties as assigned

Qualifications

  • 4+ years of UI/UX product design experience on complex web and mobile apps at an established or high-growth company
  • Strong track record of shipping high-impact customer experiences
  • Advanced knowledge of Figma, Sketch, or similar design and prototyping tools
  • Strong visual design skills that demonstrate the ability to craft a premium aesthetic
  • Experience conducting user research and usability testing and synthesizing insights to drive product improvements
  • Experience and strong familiarity working with engineering teams and providing well-documented product design deliverables
  • Ability to build, expand, and manage design systems
  • Excellent communication, collaboration, and presentation skills
  • Experience working in a fast-paced and execution-focused environment
  • Strong work ethic, sense of urgency, and accountability are a must

Technologies We’re Working With

  • Figma
  • Asana
  • Full Story
  • Descript
  • Slab
  • Loom
  • Google Workspace Applications
  • Adobe Photoshop

Benefits & Perks

  • Highly competitive salary and the opportunity to earn employee stock options
  • Full health, dental, and vision insurance coverage (PPO)
  • 401k (4% matching)
  • Unlimited paid time off
  • Equipped with the latest technology
  • Remote workplace stipend

Compensation Philosophy

We’re committed to compensating people well, not only through cash and equity (options), but with 99% employer-covered medical, vision, dental, and disability insurance as well. All employees are offered a work-from-home stipend, monthly internet stipend, and a 4% 401(k) match.

At Mothership, we believe it’s vital to offer a range of compensation packages, so you have the power to make the appropriate financial decision for yourself and your family. Upon offer, you will receive a breakdown of 5 different cash vs. equity packages to choose from, with additional information on estimated equity valuation.

The cash portion for this role ranges from $142,400 – $178,000.

We offer equity options in ISO that vest over four years with a one-year cliff. The % and value will be discussed later in the interview process.

Culture at Mothership

We’re an ambitious, endlessly curious, and open-minded group. Our team is passionate about our mission and eager to produce work at the highest level. The environment is upbeat and supportive because we care about each other and believe positive momentum equals better outcomes.

If this sounds like a place you’d be a great addition to, let’s chat.

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UX Designer 

Job Description

UX Designer (REMOTE)

locations

USA CA – San Diego Bldg A&B

time type

Full time

job requisition id

R-412974

Job Description Summary

In this role as a hybrid UX Designer (75%) with some Research (25%), you will be highly collaborative with all members of your product discovery and design team, especially with the lead human factors engineer, product owner, quality, regulatory and software leads, and fellow UXD members. You can handle with ease multiple research and project workstreams while being able to deliver on-time with high quality. You perform tasks independently while being mentored and guided by more senior researchers. You can clearly articulate research and project goals and objectives. You understand and can communicate the needs and pains of the user groups which are formulated through personas incorporating both internal and end users. 75% Design and 25% Research

Job Description

*REMOTE USA

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

First-year objectives:

  • Form a trusted relationship with the lead human factors engineer and the product team.
  • Partner and gain trust with your project’s industrial designer to inform design decisions through research outcomes. Ideas and solutions should be collectively formed.
  • Recruit, facilitate and gather actionable data and insights via remote workshops while using the collaboration tool Miro.
  • Lead the design effort utilizing the existing software guidelines and standards to deliver in multiple media which includes cloud-based web and mobile UI, instructional documents and packaging.
  • Create test plans, screeners, moderate and report out on multiple usability tests, card sorts or ethnographic observations with internal users/SMEs, leveraging existing templates and processes.

The organizational structure:

  • You will report to the Manager of User Experience, as overseen by the Director of User Experience in the Software Technology Solutions group within Medication Management Solutions.
  • You will partner daily with the product owner, development leads, quality engineers, clinical SMEs and fellow interaction designers and human factors engineers.

Situational needs and challenges:

Technology

  • Mac proficient or PC proficient with demonstrated efficiency in the following applications: Adobe Acrobat; Microsoft Office 365 Suite: Excel, Word, Outlook, OneDrive; Miro (or like workshopping tools).

Activities / Deliverables

  • Service design/blueprinting, User stories, User needs analysis, Validation testing, Concept reviews, Ethnography, Card sorting,Journey mapping,Transcription,Participantscreeningand recruitment, Creating testing plans, materials and reports.

Soft Skills

  • Design leader – be able to develop unique conceptual ideas/thinking without the need for input from others. Ability to partner on and conduct user interviews, moderate studies (of at least 5 users per study), knowledge of usability testing processes (remote and in-person) and creating report outs from validation tests.
  • Collaborative – Create trust and gain respect from the PO and Development leads. Use concise and strong communication, do not speak in circles. You are open-minded and stay curious about the possibilities.
  • Confident – be able to communicate the reason and thinking behind how and when to apply the right research method, human factors and ergonomic functions. Knowledge of how to take a hazard analysis and user needs documents to determine what type of testing/tasks are needed. Act decisively and independently, knowing when to ask for help, and when to be your own critic.
  • Problem solver – be able to provide multiple, differentiated solutions to a single problem. Ability to flex when ideas are challenged. Shows initiative and demonstrates responsible behavior.
  • Partner – proven success partnering with team members to deliver high-quality, on-time deliverables with evolving requirements within short-timeframes. Maintain a ‘we, not I’ mentality when things get tough. Adaptable and demonstrates accountability.

Education:

  • Bachelor’s degree in User Interface Design, Human Factors or Cognitive Science, or equivalent on-the-job experience.
  • Minimum of 4 years of experience working as a human factors engineer, researcher and designer.

Basic requirements:

  • Remote. Full time: 40 hours per week.
  • Travel not required at this time.
  • Prior working experience in the medical industry is a plus, but not required.

Employment at BD is contingent upon the Company’s receipt of sufficient proof that you are or will be fully vaccinated against COVID-19. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://jobs.bd.com/

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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Senior User Experience Strategist

Job Description

Senior User Experience Strategist (Remote)

Strategy Toronto, Ontario

We believe that small, collaborative, and cross-functional teams are best equipped to ship the most optimal project outcomes. Within these teams, members of our Strategy group help to bring focus and direction, ensuring the work we produce is supported by principles, delivering on the needs and expectations of both end users and the business.

As a Senior UX Strategist, you’ll lead the research, planning, and design of digital experiences, products, and services. You’ll collaborate with visual designers, strategists, writers, and engineers, to produce a range of deliverables that help bring our work into clarity. This includes everything from rough sketches to schematics, from mockups to prototypes. Through workshops, concepting sprints, and various other methods, you’ll contribute to solutions that help our clients improve how they engage with customers and drive growth. This is an immersive role, ideal for candidates excited to work at the intersection of experience design and business strategy.

This role is open to remote candidates with preference for Toronto or NYC.

What You’ll Do

  • Develop a clear understanding of our clients, their business, and objectives
  • Support the research process from planning through analysis of findings
  • Lead concepting, ideation, and the design of digital experiences, striking a balance between best practices and innovation
  • Help develop deliverables such as personas, user journeys, wireframes, and prototypes
  • Support the planning and facilitation of stakeholder interviews, and workshops
  • Collaborate with your team to ensure we’re considering the full range of opportunities across content, interaction, technology, and integrations
  • Help develop and manage product roadmaps that create alignment on scope
  • Mentor Strategy team colleagues, creating a positive environment for growth
  • Lead presentations to internal teams and client stakeholder groups

What You’ll Bring

  • 5+ years experience in the digital agency, startup, or consulting space
  • A strong portfolio demonstrating skill, craft, thinking, and expertise
  • Deep knowledge of digital platforms, devices, and technologies with specific focus on web, mobile, e-commerce, and digital in-store
  • Experience across product design, journey mapping, user experience, content strategy, information architecture, and interaction design
  • Experience working with UI patterns, grids, and design systems
  • Experience in qualitative and quantitative research, facilication, and analysis
  • Knowledge of usability, accessibility, SEO, analytics, and A/B testing
  • Experience engaging clients and leading workshops with senior-level stakeholders
  • Strength in presenting, persuading, and selling through ideas
  • Degree in business, design, or communication an asset but not required
  • Ability to work within PST and EST time zone work hours

APPLY HERE

Graphic Designer

Job Description

Graphic Designer

REMOTE – USA /

OPERATIONS – INSIGHTS /

FULL-TIME

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

The primary focus of the Graphic Designer is advancing, supporting, maintaining and distributing solutions across the Insights line of business at Cision by coordinating cross-functionally with stakeholders and product teams. This role ensures solutions provided by Cision are aligned with specific customer brand and functionality needs. Testing, reviewing and collaborating effectively are key components in this role.

Insights solutions are offline briefings and reports, microsites and automated deliverables generated through internal software. Their content is developed by dedicated teams of specialists to establish goals, areas of interest and key performance indicators for hundreds of brands across dozens of verticals. By using our advanced brand tracking and social listening technology, Cision Insights teams give our customers the information they need in an easily digestible format so they can turn those insights into action.

As part of a dedicated design function within Insights, the Graphic Designer applies their design skillset in coordination with technical resources to efficiently and elegantly implement Insights solutions, with the guidance and support of the Lead Designer.

#LI-Cision2022

#LI-REMOTE

Responsibilities:

  • Develop and coordinate with tech resources on implementation of design on new Insights deliverables to conform to market needs while maintaining a cohesive and recognizable Insights aesthetic. Specifically, coordinate with Insights analysts, engineers, and market-facing staff on:
  • Report branding, including banners and general styling
  • Infographic design
  • Static collateral styling, including Insights branding and service example images
  • Online presence, including marketing pages, client platforms, etc.
  • Aid Lead Designer in maintaining and evolving the look and feel of existing Insights services, continually adjusting in line with cutting edge design while recognizing and adhering to Insights aesthetics

Requirements:

Tools used:

  • Contributes design and version control of insights solutions
  • Demonstrates ability to coordinate with tech/development staff to implement designs and maintain best practices
  • Strong background in email development and design, including responsive design and A/B testing with a focus on accessibility, cross-device behavior, and troubleshooting compatibility issues
  • A growth mindset: You don’t know everything but are willing to learn. You make mistakes, you own them and then you grow from them. You give and receive feedback objectively. You continue to learn about new trends, best practices, and technologies
  • Production skills: shared folders and file organization, naming conventions, managing feedback and version control
  • Interpersonal skills: Conflict resolution, patience, compassion, and levity are just some of the skills that make it easier to work collaboratively and productively with other creatives in a remote team.
  • Programming & Testing: platform/OS, database, web based (web-based or mobile UI, web services)
  • HTML/CSS, Java, PHP, etc.
  • XML, XSLT Files
  • A competitive portfolio with samples conveying strong design and code capabilities
  • NET Environment, C#, and MySQL a plus, but not required
  • Mac or PC laptops
  • Adobe Creative Suite: Photoshop, Illustrator, Indesign, After Effects, Premiere, etc.
  • Figma
  • Wrike for project management.
  • Microsoft O365 products (OneDrive, Office, Teams, etc.)

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision’s award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

APPLY HERE

Data Product Manager 

Job Description

Data Product Manager

Remote

Join VillageMD as a Data Product Manager.

Join the frontlines of today’s healthcare transformation.

Why VillageMD?

At VillageMD, we’re looking for a Data Product Manager to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we’ve partnered with many of today’s best primary care physicians. We’re equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We’re creating care that’s more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we’re looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

In this role, the Data Product Manager will partner with our analytic and business teams, at all levels, as well as our Data Factory technical teams to:

  • Direct the activities of several Data Product Owners specializing in the content areas of expertise
  • Design, initiate and communicate processes related to data product requirements gathering, documentation of data products, and dissemination of information about data products
  • Collaboratively develop product roadmap, prioritizing feature builds by quarter with the Data Factory Owner and Data Factory program managers
  • Lead requirements gathering sessions with analytics and business teams to document requirements and use cases for new data products, consultatively providing input and recommendations based on subject matter expertise around the data content area
  • Provide logical solution design to Data Factory engineering teams and lead design sessions with those teams to ensure that product requirements will be met
  • Design metadata and data product documentation infrastructure to support analytics and business users

Could this be you?

See for yourself how as a Data Product Manager, you will help reshape successful healthcare with VillageMD:

The Data Product Manager will design processes and lead a team with the purpose of creating the highest quality, most relevant data products for our business. You will work with analytics, business and technology team members and leaders to define, develop, and deliver actionable data that drives our operations and analytic insights, serving multiple stakeholders. VillageMD sees the ability to improve patient outcomes, deliver better care, lower unnecessary cost and utilization, and provide more complete clinical documentation based on actionable data products as a critical part of its strategy to transform primary care.

How you can make a difference:

  • Create a framework and infrastructure to gather business requirements from operational and analytics stakeholders that will result in state of the art analytic and data products, while creating a collaborative culture with Data Factory engineers geared toward turning those into repeatable processes
  • Build and communicate a vision for data products and how they fit into the overall company strategy
  • Take complete ownership of all data products for at least one functional area and instill ownership behavior in the team of Data Product Owners
  • Learn a new facet of our business model and help design data products to support that operational area

Skills for success:

  • You have high emotional intelligence, the ability to forge meaningful relationships, and can successfully navigate diverse stakeholder groups
  • You are highly collaborative, yet skilled at influencing others to achieve results
  • Experience performing under pressure with a strong sense of urgency, attention to detail, and a commitment to doing what you say you will do
  • You are solution-oriented and have a passion for being hands-on in problem-solving and execution
  • You are self-starting and maintain a high sense of urgency and accountability in delivering measurable results in line with agreed upon timeframes

Experience to drive change:

  • 5-10 years data product ownership or related work (healthcare industry experience required)
  • Strong knowledge of data and analytics concepts and SQL
  • Basic data modeling expertise
  • Ability to drive meaningful insights with incomplete data
  • Strong capabilities in analytics tools such as Tableau, advanced Excel, or equivalent
  • Ability to drive decision making on the focused product within team and amongst constituents (engineering, analytics, operations)
  • Being comfortable mentoring less experienced team members
  • Ability to acknowledge, forecast and mitigate risk ahead of time across multiple domains
  • BS/MS in related fields

How you will thrive:

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.

For Colorado Residents only: The base compensation range for this role is $120,000 to $150,000. At VillageMD, compensation is based on several factors including but not limited to education, work experience, certifications, location, etc. This role may be eligible for annual/quarterly bonus incentives (if applicable), and the selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan with company match.

APPLY HERE

Head of Technical Solutions Support

Job Description

Head of Technical Solutions Support

UNITED STATES

CUSTOMER OFFICE – SUPPORT ENGINEERING

FULL TIME – REMOTE

At Wiz, we move quickly. We’ve set the record for the fastest first year revenue growth of any tech startup, the fastest company to acquire more than 20% of the Fortune 500 as customers, and the fastest company to reach $1B (and then $6B) in valuation. Most importantly, we provide the fastest ROI of any security product – Wiz connects to the entire multi-cloud environment within 15 minutes and identifies the specific infiltration vectors that make clouds susceptible to a breach in under 24 hours so organizations of all sizes and industries can rapidly identify and remove the most critical risks in AWS, Azure, GCP, and Kubernetes. Join us as we help organizations create secure cloud environments that accelerate their businesses.

As the Director of Technical Solutions Support, you will build and manage a team of Support Engineers and Support Specialists to deliver excellent technical support to our customers and partners. You will work closely with our Customer Success Managers, Solutions Architects, and Product teams to ensure our customers are successful. Leveraging our interactions with customers, our team also provides insights and input to our Product Development teams to help prioritize work that maximizes benefit to our customer base. Hiring great team members, managing customer growth, scaling support operations, and amplifying the voice of the customer within the organization will be essential to success in this role.

What You’ll Do:

  • Build and scale an exceptional hub for support to meet customer needs quickly and holistically. Develop a team that is passionate about serving customers and solving technical challenges.
  • Drive efforts to differentiate our support by focusing on a seamless customer experience and customer-first mindset that provides value to customers beyond issue resolution.
  • Engage customers and partners directly along the customer journey and effectively manage escalations. Bring the voice of our customers to the Engineering, Product Management, Systems Reliability Engineering, and other cross-functional teams.
  • Advocate for the investment in process, tooling, and monitoring to anticipate and proactively address customer needs.
  • Exploring new ways to reduce customers reliance on support through understanding how we provide more intuitive products, better documentation, enhanced customer tooling and digitizing support knowledge for customer consumption.

What You’ll Bring:

  • Experience in customer-facing operations and managing a technical support team in a technology company.
  • Experience with cloud platforms and technologies.
  • Experience reducing customer support contact rate through product improvement, documentation, self-service efforts, customer facing tooling, and automation.
  • Experience in management and technical development, quality, and operations.
  • Experience in attracting talent, scaling an organization, developing leaders, and building an effective team.
  • Effective communication and presentation skills; ability to influence and communicate cross-functionally and effectively with customers and partners at the engineering leadership/executive level.

If your experience is close but doesn’t fulfill all requirements, please apply. Wiz is on a mission to build a special company. To achieve our goal, we are focused on hiring Wizards with different backgrounds, perspectives, and experiences.

Wiz is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

APPLY HERE