Business Intelligence Analyst 

by | Aug 3, 2022 | Uncategorized

Job Description

Business Intelligence Analyst – Work from Home

Location WORKS FROM HOME, United States of America

Job Id 306252

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology

The Role

This position will be transitioning to Lumen industry partner, Brightspeed. Backed by Apollo Global Management, Brightspeed, will be providing fast, reliable internet connections in twenty states throughout the Midwest and South. Both Lumen and Brightspeed are dedicated to a strong company culture and helping employees achieve their career goals. We encourage you to consider this opportunity. More information about the connection between the Brightspeed and Lumen organizations and the transition will be available throughout the hiring process.
Please be advised that Brightspeed (Connect Holding LLC) requires its employees to be fully vaccinated against COVID-19, subject to the Company’s legal obligations including potentially accommodating an employee’s sincerely held religious beliefs or medical condition.

The Business Intelligence Analyst position is part of the CenturyLink Connected Communities Organization and reports into the Director of Sales Operations. The primary goals are to support the ongoing data support, integration, and analysis of the organization’s processes and performance and accelerate the digital transformation of an evolving business. In addition, the lead process analyst will work to identify and implement new processes/projects that lead to increased efficiency and increased revenues within the organization.

The Main Responsibilities

  • Facilitates complex, diverse, and/or technical initiatives.
  • Identifies, analyzes, develops, documents, and leads complex projects targeted to increase sales and support teams’ efficiencies and performance.
  • Consults with middle/senior level management on process/project management and improvement.
  • Identifies and implements changes for process improvements and integrations by working cross-functionally with Mass Markets BI and Reporting teams that interface or rely on the CCC organization.
  • Provide strong support for the overall management of the reported business unit’s quality tools and techniques through highly accurate and consumable data.
  • Leading and Supporting project implementation for Sales Operations Teams along with project implementation across multiple business units.
  • Ensure operational readiness in go-to-market launches by providing the necessary data segmentation and KPI measures for effective leadership use in planning and executing informed strategies (scorecards, dashboards, reports, etc.)
  • Facilitates market execution of Technical Trials within region
  • Business case analysis to support and inform leadership strategy and realize efficiencies through automation.

What We Look For in a Candidate

  • 5+ years of professional experience with a Bachelor’s degree or equivalent education and experience or 2-3 years with a Master’s degree.
  • Work experience that demonstrates the ability to plan, organize, and schedule multiple projects to accommodate rapidly changing priorities.
  • Strong proficiency in CRM tools, Microsoft Suite and Power Platform, in particular Power BI, Power Apps, Power Automate, Excel, and PowerPoint.
  • Ability to create reporting mechanisms and processes that help leaders quickly identify and address business challenges.
  • Reporting analytics experience, with the ability to compile, review, and present trends and potential solutions to the leadership team.
  • Excellent verbal, written and interpersonal communication skills. Written skills to include demonstrated ability to create and modify process documents, work instruction documents and other documents that are distributed to a wide audience.
  • Ability to solve complex analytical challenges, independently analyze information and make recommendations based on analysis.
  • Proven collaborative skills in reaching a team approach to accomplishing work.
  • Proven ability to work in a customer service-oriented organization.
  • Excellent negotiating and persuasive skills.
  • Ability to motivate others, use good teamwork skills, including development of interdepartmental relationships and the ability to make complex decisions.
  • Demonstrates high personal work standards.
  • Embraces change, inspires trust, communicates in all directions and is a continuous learner.

Preferred Qualifications:

  • Working knowledge or proficiency in Visio, Python and SQL.

Requisition #: 306252

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :

72540

Salary Max :

161520

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

APPLY HERE

Software Development Project Manager 

by | Aug 3, 2022 | Uncategorized

Job Description

Software Development Project Manager

at Niche

Remote

About Niche

Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

*We are currently hiring in states where we currently have employees: AZ, CA, CT, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NJ, NY, NC, OH, OK, OR, PA, TX, VA, WA, DC.

About The Role

We are currently seeking an energetic and bright Software Development Project Manager who will manage and coach product teams throughout the development lifecycle. In an Agile environment, this position primarily wears the Scrum Master hat, mediates team health and dynamics, and contributes to the team through facilitation, organization, and process optimization.

During the 1st Month:

  • You will collaborate one-on-one with team members across Tech, Product, and Design to learn about how your role fits within your product team, the product development organization, and Niche
  • You will onboard to a product team and begin understanding our Agile development framework
  • You will shadow another Project Manager and learn more about how teams are managed at Niche
  • You will begin building relationships within the Project Management team and across the organization

Within 3 Months:

  • You will independently manage 1 product team
  • You will grow as a contributing member of a product team by developing a strong partnership with the Product Manager and other team leads
  • You will start to identify opportunities for process improvements to work on within your team
  • You will begin flexing your agile and scrum knowledge: facilitating and owning scrum ceremonies, encouraging best practices in sprint backlog management and capacity planning, assisting in the refinement of active projects, and removing impediments from your team
  • You will feel comfortable conducting retrospectives and facilitating healthy, candid conversations about team dynamics

Within 6 Months:

  • You will onboard to a second product team, depending on your capacity and tenure
  • You will be a vocal and active contributor to the Project Management team’s continuous improvement of agile processes
  • You will actively track velocity and team health while routinely surfacing blockers or risks
  • You will feel comfortable modifying and experimenting with verifiable, results-driven process adjustments on your team

Within 12 Months:

  • You will have a deep knowledge of our product, the company, and the software development lifecycle
  • You will guide your teams as a leader and coach, and you will have established a trusting and open line of communication with each member of your teams
  • You will identify areas of focus outside of your daily product team duties, such as documentation, agile topic trainings, or broader coordination within the product development organization
  • You can openly and freely collaborate with the project management staff and contribute to the evolution of our team within the company

What We Are Looking For

You are driven, spirited, empathetic, and feed off of collaboration and coordination. You have a proven track record in the software development industry for delivering measurable results in iterative, repeatable cycles. You place value in the team as a whole—above yourself or any other individual contributor. You understand the need to be flexible with process in order to stay nimble, and you prioritize providing enough space for the makers to do what they do best. Most importantly, you want to be a part of something big that helps millions of people, and you want to have fun bonding with your teams while doing it.

Experience:

  • Bachelor’s degree in a technical field, or equivalent experience
  • 2+ years project management experience in a software development environment
  • Scrum Master and/or Product Owner experience
  • Experience training teams using agile / scrum frameworks
  • Ability to communicate effectively with members of Engineering, QA, Product, Data, and Design teams
  • Exceptional communication skills and an ability to mediate
  • Ability to iterate on process, solve problems creatively, and motivate teams

Why Niche?

  • We are a fully flexible workforce empowering our employees to choose to work remotely, in our Pittsburgh office or whatever combination suits you
  • Full time, salaried position with competitive compensation in a fast-growing company
  • Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage
  • Flexible Paid Time Off Policy
  • Free unlimited mental health consultations so you can prioritize you and your family’s mental wellbeing
  • Stipend that allows you to build your work from home office in a style and function that suits your personal preferences
  • Professional Development stipend each year for continuous learning and growth
  • Ability to join our diversity committee (Niche Diversity Initiative) to shape company-wide programs and events
  • Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents
  • Meaningful Stock options and 401(k) with employer match
  • Your ideas and work will make an immediate impact on our company and millions of users
  • You will join a team that cares about you, our mission, our work – and celebrates our wins together!

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

We are currently hiring in states where we currently have employees: AZ, CA, CT, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NJ, NY, NC, OH, OK, OR, PA, TX, VA, WA, DC.

Candidates only. No recruiters or agencies, please. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

APPLY HERE

Director, Amazon 

by | Aug 3, 2022 | Uncategorized

Job Description

Title: Director, Amazon

Location: Remote (United States)

#KeepGrowing with Nutrafol

Come grow with us. We’re a growing company. Everything we do, we do to help people grow into the best version of themselves.

As the pioneers of hair wellness, we create natural, clinically effective solutions for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets the root causes of hair thinning using a patented blend of medical-grade botanicals — and is recommended by over 3,000 physicians and hair professionals for trusted, reliable results.

We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too — by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

About You

The Director of Amazon will own the Amazon digital sales channel at Nutrafol. You will be responsible for the Amazon P&L, growing our relationship with Amazon, expanding our assortment, collaborating with Ops to improve fill rates and reduce chargebacks, and integrating Amazon within our overall business strategy.

In this role, you will bring your Amazon specific experience to chart a course for the organization’s approach to growth and retention on the platform. The successful candidate will have the confidence to work independently in high exposure situations with limited oversight and must demonstrate a desire to be a critical player on a must-win team.

You will join a talent rich organization with high expectations for strategic thinking and on-point execution.

The successful candidate will possess a proven background working with consumer products within the Amazon platform, have the analytical skills to be hands-on in the analysis of business performance and creating actionable insights. You must also possess the communication skills necessary to translate analytics into strategic initiatives toward revenue and profit goals.

Responsibilities

  • Full and complete ownership of our portfolio of products with marketing strategy planning, promotions, etc.
  • Expertly analyze marketplace data and sales analytics and create actionable plans to manage the fast-evolving operational metrics and requirements to maintain a top performing account.
  • With a sharp focus on data, create and maintain Amazon marketing plans to improve and build upon the sales performance.
  • Develop strategies to improve the organic ranking of our products, including continuous keyword research, and identify white space to accelerate growth of the existing portfolio of products.
  • Plan and execute product launches for all new products for fast sales growth in key categories.
  • Continuously optimize new and existing Amazon product listings for best practices, conversion, and increased return: pictures, copywriting, keyword, title, bullet points, A+ Content, product descriptions, Storefront, etc.
  • Troubleshoot any issues that arise through moderation, A/B test messaging and track performance.
  • Explore and implement Amazon marketing and deals (promotions, coupons, lightning deals, Amazon Live, Posts, virtual product bundles)
  • Develop robust reporting tools and KPI’s to understand consumer behavior, advertising ROI, measuring organic search ranking.
  • Actively monitor and react to the competitive landscape (pricing, promotions, reviews, content, and other elements that drive customer purchase decisions).
  • Closely work with cross functional teams to build business plans that include development and execution of e-commerce strategy for Amazon by leveraging SEO, consumer relevant content, promotions, paid marketing.
  • Ability to dive deep into sales and consumer data to identify category insights that optimize marketing plans and generate new product development ideas.
  • Prepare necessary sales reports to management for sales and marketing data updates.
  • Track the competitive landscape, inform the organization, and respond as required.

Requirements:

  • 7-10 years of Amazon specific account management for consumer products
  • Bachelor’s degree in business, marketing or related field
  • A history of Amazon-specific customer contact in a marketing setting and/or CPG environment
  • Experience working with a multi-disciplinary Amazon support team
  • Demonstrated success launching new products in the Amazon platform
  • Experience defending plans and making the case for resources with data
  • Experience working with creatives, ability to write briefs and an eye for good design
  • Strong project management skills, including developing timelines, articulating critical paths, and delivering outcomes on time
  • Ability to maintain excellence and be highly effective working with a remote team with limited oversight.
  • Ability to work with ambiguity, navigate and add value to business situations and organizational challenges.
  • Demonstrated customer-centric mindset
  • Significant analytical and critical thinking skills with experience analyzing data & translating it into action
  • Highly collaborative and capable of receiving direction from peers and leaders across functions
  • Excellent organizational skills and the ability to discern priorities without supervision
  • Strong attention to detail balanced with a sense of urgency and a commitment to excellence
  • Excellent written and verbal communication skills

Tech Stack & Tools:

  • Knowledge of PPC bid management and AMS
  • Application of basic strategy and marketing concepts (e.g., SWOT Analysis, competitive assessment, marketing objectives/strategies, consumer segmentation)
  • Amazon tools such as Sellics, Helium 10, Jungle Scout
  • Knowledge of syndicated sources (e.g., Stackline) used in the analysis of consumer and volume dynamics
  • Expert-level excel; above-average powerpoint/Google Slides skills
  • Examples & references of previous work may be requested

Perks & Benefits

  • Fully remote work experience, including a one-time allowance for home office setup
  • Comprehensive medical, dental, and vision package, including FSA program
  • 401K with 50% match
  • Flexible PTO
  • Two company-wide wellness breaks every day
  • Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
  • Monthly wellness stipend
  • Monthly work from home stipend
  • Monthly cell phone stipend
  • Annual learning & development stipend
  • Virtual happy hours, yoga, and meditation sessions throughout the year
  • Free meditation app membership (Headspace)
  • Free Nutrafol subscription
  • Pet insurance and benefit programs

APPLY HERE

Associate Director, Social Media Team 

by | Aug 3, 2022 | Uncategorized

Job Description

Associate Director, Social Media Team – US, Nationwide (Remote)

Social Media United States Chicago, IL Boston, Massachusetts San Francisco, United States Colorado New York City, United States Atlanta, United States Houston, TX Austin, TX Seattle, United States Portland, OR Los Angeles, CA Washington, D.C., United States Nashville, TN Salt Lake City, UT Miami, FL Charlotte, NC Philadelphia, PA Phoenix, AZ Baltimore, MD United States

The Associate Director, Social Media Team reports to the Director of Social Media. This role has great knowledge of social media across all areas/networks and is up-to-date on the most recent industry changes and trends. The manager is a great communicator, leader and extensively understands how to navigate the department and business to get the best results for Brafton clients.

The manager supports the Director of Social Media in whatever way is appropriate in ensuring quality outcomes for all live social clients and in growing and developing social media revenue at point of sale and across the existing account base. The manager is also a central player in building and strengthening team culture and in the ongoing development of social media services.

ALLOCATION: This role is 50 percent production allocation and 50 percent management allocation. However, in some instances it might make sense for work to be strategically assigned to the manager.

MANAGEMENT ALLOCATION:

The Director of Social Media will assign tasks or special projects to this role as makes sense. The following outlines our current expectations for how this role’s management time will be allocated:

  • Assisting members of the team in creating social media strategies, performing client research, creating/delivering proposals and ROI reports. This aspect of the role may require you to take the lead on client calls to teach by example or to listen in to provide valuable, constructive feedback.
  • Helping to run new client kick-off calls or in-person meetings to ensure expectation setting around the products and services is clear.
  • Assisting the Director of Social Media in training new team members.
  • Running team meetings.
  • Working in conjunction with the Director of Social Media, spearheading the development of a team culture that promotes creativity and constant learning.
  • Handling escalation calls when necessary.
  • Managing team administrative duties (which may include but are not limited to: payroll changes, work from home and PTO data, etc.)
  • Researching and utilizing new social tools that could be beneficial to the team.
  • Create useful client-facing social collateral such as case studies and success stories.
  • Assisting the Director of Social Media in assigned production-related tasks, including but not limited to:
    • Overseeing members’ individual resourcing and making changes accordingly.
    • Managing and updating client allocations each month.
    • Tracking social delivery and reporting back to the production and PM team monthly.

SUPPORTING DIRECT REPORTS IN THE FOLLOWING:

  • Creating, executing and reporting on social media strategies for assigned clients. This includes but is not limited to crafting, posting and tracking posts across various social media platforms, social listening, follower pushes, engaging with influencers etc.
  • Preparing and executing the research, proposals and call preparation for all assigned clients, as is necessary.
  • Troubleshooting client strategies, as necessary, when our work isn’t meeting their expectations or hitting KPIs. This may include collaborating with account managers or other team members to pitch alternative social products, services or strategies to improve results.
  • Preparing and delivering effective monthly reports for the client. These reports should prove ROI and/or the efforts of an effective social media strategy.
  • Presenting reports to clients with conviction and being able to prove ROI on the strategy or pitch recommendations.

Time/Breakdown expectations around the role:

  • 50 percent management allocation
  • 50 percent production allocation
  • This role is fully remote.

Benefits Include: Competitive Incentive plan, Health, Dental, Vision, Colonial Life, 401k, commuter benefits, Paid Time Off and paid holidays, in-office perks, and open, fun and friendly work environment, and more!

EQUAL OPPORTUNITY | E-VERIFY: Brafton is an Equal Opportunity employer. In addition to federal law requirements, Brafton complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfers, leave of absence, compensation and training.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Brafton (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

APPLY HERE

Staff, Principal UX Researcher 

by | Aug 3, 2022 | Uncategorized

Job Description

Staff / Principal UX Researcher

REMOTE

DESIGN – UX RESEARCH

REMOTE FULL-TIME

About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide – our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

To ensure Kraken is the right fit for you, please ensure you read Kraken Culture Explained to find out more about us!

About the role

We’re looking for experienced, well-rounded staff, senior staff and principal UX researchers to help us explore, understand and reinvent everything from the way money works to a bunch of even more ambitious things we can’t talk about yet — inquisitive, independent explorers who believe in a tomorrow where cryptocurrency spreads wealth inclusively and enables new forms of creativity.

We’re not building a bank. We’re building an adventure. One that requires people who aren’t afraid to cast aside established ways of doing things to create delightful, inclusive experiences for customers across 170+ countries.

Throughout the history of civilization, there have been a handful of moments that changed the course of how we think about wealth and equality. The discovery of gold, the creation of paper money, mortgages, ATMs. We’re at the next of those moments right now, and there is no more exciting place to invest your research skills than directly at this intersection of technology and adventure.

By joining the UX Research Team at Kraken you will play an important part in shaping the future of how the world sees and uses digital currency. UX research is fundamental in helping us understand how we can serve our clients needs and delight them along the way. By joining our team you will help to discover and define those needs and work cross-functionally to help teams to meet and exceed them.

We’re looking for UX researchers who are resolute about making sure their research makes a positive impact. Researchers who are experienced, well-rounded, passionate and meticulous.

The UX Research Team is a small team within a fast-paced company, so the ideal candidate will need to be comfortable to hit the ground running. We’re also a relatively new function, so you will play a part in shaping our team’s imprint.

What you’ll do

  • Use an extensive repertoire of exploratory and evaluative qualitative and quantitative research methods to help build a rich understanding of our clients and future clients
  • Lead the way in identify the unbridged knowledge gaps, frictions and high-risk assumptions across different product areas and deliver research insight to speak to those
  • Lead research initiatives and work closely with Design, Product and Marketing to ensure that we build things in intuitive, smart ways
  • Strategically lead the development of standards, processes and guidelines that clarify expectations for the UX Research Team
  • Mentor, influence and coach other researchers
  • Collaborate cross-functionally using strong communication, written and facilitation skills to ensure the UX Research Team’s output empowers Krakenites and helps them to feel confident about their work
  • Act as the voice of our clients and make sure that we’re constantly solving real problems for them while delivering high quality, delightful experiences
  • Support Krakenites across multiple teams as a research partner, identifying where research can be most helpful, most impactful and where research is not the appropriate response to a problem
  • Support Krakenites in self-serving to the point that they can conduct their own lightweight evaluative research while educating peers in research methodologies and helping to evangelise across the company

What we look for

  • Experience successfully leading UX research from end-to-end
  • Broad in-depth professional experience as a UX researcher with a portfolio that demonstrates expansive past work experience and deliverables
  • Ability to conceptualise, scope and execute research studies with speed, dexterity and scale, along with the ability to adapt quickly to change
  • Ability to present and showcase findings and the value of UX research to the Design and Product teams along with the wider org
  • Strong grasp of User-Centered Design principles
  • Strong passion for Bitcoin and the cryptocurrency movement with a desire to make the best trading platform in the world
  • Ability to receive constructive criticism and use it to improve the end result
  • Informed about current and emerging trends in crypto, FinTech, product development, trends in UX research and design
  • Be a team player, take initiative and ownership of responsibilities and deliverables
  • Excellent communicator (verbal and written), presentation, interpersonal and analytical skills; requires the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organisation
  • Ability to manage ambiguity, work autonomously, and multi-task in a fast-paced environment
  • Understand and incorporate complex technical and business requirements into research
  • Background in cognitive science, behavioural economics, anthropology, sociology or psychology nice-to-have but by no means essential

You should apply if

  • You’re passionate about creating best-in-class products and services that play a key role in shaping the future of how the world sees and uses digital currency
  • You’re passionate about advocating for users
  • You’ve used research to make a demonstrably positive impact on the direction of features, products and services in the past
  • You know how to balance robust study design and research rigour with the characteristics of a fast-paced environment
  • You only close a project when you know that your research has helped the team you’re supporting to make better, more informed decisions
  • You’re comfortable contextualising and prioritising insights for stakeholders and you love brining insights to life with compelling research reports and presentations
  • You understand the importance of setting up research in a collaborative, democratising way so that teams can join in with the process
  • You’re well versed in choosing the research method that best answers the question
  • You are concerned with building accessible products and services and know how to design research studies that supports this
  • You know how to bring together different sources of insight – such as analytics data – to provide a rounded picture of the subject under observation

We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

APPLY HERE

Web Developer, Growth 

by | Aug 3, 2022 | Uncategorized

Job Description

Title: Web Developer, Growth

Location: Remote (USA)

We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid.

PagerDuty is the leading digital operations management platform for organizations. Over 10,000 enterprises and small to mid-size organizations globally trust PagerDuty to improve digital operations, drive revenue, mitigate threats, protect assets, and delight customers.

As a Web Developer on the Growth team, you will work with other developers and stakeholders to bring our digital web user journeys to life. You’ll partner with various teams from content producers and marketing analytics teams to design, UX, and our SEO team to ensure the website is technically sound, optimized, and successful in helping us achieve our goals and KPIs. You will work directly with Product and Growth Engineering Management to define, architect, and build seamless website experiences that drive user acquisition and retention at PagerDuty. Engineers own production services end-to-end, so you will deploy multiple times a week as part of an Agile process.

KEY RESPONSIBILITIES

  • Working with stakeholders from marketing to sales, you will design and develop websites from initial concept, site architecture, and user interface to finished deliverable.
  • You will contribute to the development team by implementing custom WordPress sites based on design layouts developed at the code level.
  • You will regularly collaborate with the SEO team to develop sites, pages, and features using recommendations and best practices to deliver exceptional, measurable performance.
  • You will work with the development team and marketing analytics to ensure proper instrumentation of tools to track user behavior, metrics, etc. as well as produce automated tests using tools.
  • Based on input from historical data, business metrics, and stakeholders, you will design and implement new features, enhancements, and content for existing websites.
  • As a member of the web development team, you will help to create and update reusable code libraries to streamline WordPress development cycle and facilitate site documentation and maintenance.

SKILLS AND ATTRIBUTES

  • You’re not a designer, but you know good web UX design and conversion best practices when you see them. You understand usability, responsive design, testing, and technical SEO
  • You should have a working knowledge of agile methodologies, requirements gathering, sprint processes, and ceremonies and help prioritize work.
  • You are flexible and eager to identify, learn, and use new and changing technologies and are willing to share your knowledge with the rest of the team.
  • You have the ability to manage multiple projects at a time without sacrificing attention to detail.
  • You know how to collaborate with and influence other developers leveraging your clear communication skills.

MINIMUM QUALIFICATIONS

  • 5+ years of experience working in a high-paced web development growth team
  • Proficiency using HTML, CSS, Javascript, and PHP
  • Demonstrable experience working with WordPress sites, including database/platform configuration in secure enterprise environments; template development and theme customization, and QA
  • Experience with optimizing pages for conversion and demand generation
  • Prior experience with website analytic tools such as Google Analytics / Google Tag Manager
  • Knowledge and experience working with REST APIs (Zendesk, WordPress, Discourse, Drift, Marketo)
  • Basic understanding of SEO principles and best practices
  • Willingness to collaborate and engage effectively with immediate and interdepartmental team members.

PREFERRED QUALIFICATIONS

  • Experience having scaled websites to meet business requirements
  • Exposure to architectural patterns of a large, high-scale web application
  • Experience with design applications (Invision, Sketch, Photoshop, Illustrator)
  • Knowledge of Jira or other agile management tools is a plus
  • Knowledge of accessibility standards is a plus
  • Experience with Docker containers and CI tools
  • Experience working with Cloudflare and a general understanding of DNS, edge networks, and HTTP protocol
  • Understanding build and deployment strategies for multiple environments is a plus.
  • Strong practitioner of documentation and understanding of its value and necessity.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty Offers

We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:

  • Competitive salary and company equity
  • Comprehensive benefits package from day one
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Paid employee volunteer time – 20 hours per year
  • Bi-annual company-wide hack weeks
  • Mental wellness programs
  • Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO and scheduled holidays
  • HibernationDuty – a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100.

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work-certified and our product is top rated in its category on TrustRadius.

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty verifies work authorization in accordance with the requirements of your local jurisdiction.

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