by Ronald Barron | Sep 14, 2022 | Uncategorized
Job Description
Product Designer
locations
Remote, United States
time type
Full time
job requisition id
R507
The Business to Consumer (B2C) CRM space is going through a fundamental revolution fueled by big data. Cheetah Digital is at the leading edge of this revolution and has been recognized as an industry leader in Loyalty, Multi-channel marketing, and first-party/zero-party data platform by industry analysts. If you are passionate about CRM, Customer Engagement, and using big data, analytics, and machine learning to transform customer journeys by delivering personalization at scale and delivering enduring customer loyalty, come join us.
Cheetah Digital is proud to be part of the CM Group, a world-class portfolio of technology products including Campaign Monitor, Emma, Liveclicker, Vuture, Sailthru and Selligent. Our mission is to be the most respected, fastest growing marketing technology company in the world. We have teams all over the globe from New York City to San Francisco to London to New Zealand making it a reality.
Join our Product Design team
We’re looking for a Product Designer who shares our vision for designing beautiful software that thousands of people love to use. We’re looking for someone with a strong understanding of user experience design, who knows how to apply that to directly drive product growth, and who loves to collaborate with teams to deliver impactful experiences. We’re hoping that might be you. You’ll be joining an experienced, talented and passionate design team who have a big vision for where we want to take our products and our team.
What you’ll be working on
You will be an integral part of the product team. We envision, design and build modern and intuitive product experiences which lead to customer success and delight. You’ll deeply understand customer needs, and balance that against business needs, to craft product experiences that really have an impact. You’ll move quickly, iterate rapidly, and expertly strike that important balance between intuition and data-informed decision making.
Requirements
- From discovery and envisioning right through to working with engineering and QA you are striving to get the product built. Design thinking is second nature to you, but you also know how to execute and get things done. You’ll be thinking about some of our trickiest and most interesting challenges. Constantly driving to improve the way we do things is a shared responsibility within the product design team.
- You focus on outcomes and delivering value for both our users and our business. You have skill but also passion in crafting experiences and user interfaces, and you know how to iterate quickly on concepts.
- A systemic design approach empowers our design team and beyond to achieve consistency, yet still provides flexibility, and ultimately efficiency. You’ll be helping to evolve our design system by developing and describing the foundations, patterns and governing rules for it.
- Collaboration is key. You’ll have experience in partnering with product managers and engineers to achieve alignment and focus. Your approach is inclusive and you work to continuously take your teams along on the journey with you.
- You should be comfortable with an evidence-based approach to product design, plus also leaning into your experience-based intuition. Familiarity with a variety of both qualitative and quantitative research methods is ideal.
- You must have excellent written and oral communication skills, not just to explain and communicate your ideas and designs, but also to listen to and incorporate feedback from customers and internal stakeholders into your design iterations.
- We value curiosity, creativity, and ambition. Expensive diploma or not, true talent isn’t always something that can be taught in school. Ideally you will have 3+ years of experience working in product design or user experience within cross-functional teams.
Additional Skills That Could Set You Apart
- Experience designing enterprise business software solutions, digital marketing and agile software development processes.
- Preferably have a degree in a related field, such as Computer Science, Human-Computer Interaction, Graphical Design, Media Design, Psychology, Industrial Design, Architecture, etc.
- Being able to think in systems: understanding our software from a broad perspective, seeing overall structures and patterns while simultaneously focusing on the goals of a specific user persona.
If this all sounds exciting, we’d love to hear from you. Please make sure to include your resume and a link to your portfolio when applying.
APPLY HERE
by Ronald Barron | Sep 14, 2022 | Uncategorized
Job Description
Product Marketing Manager (R-11778)
REMOTE – UNITED STATES /
MARKETING
EMPLOYEE: FULL TIME – REMOTE
Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us!
We are seeking a Product Marketing Manager to be part of the Product Marketing team, responsible for helping drive top-line growth for Dun & Bradstreet’s Finance & Risk Solutions business. The practice’s main areas of focus are credit-, accounts receivable-, third-party supplier- and compliance-risk management. Our target buyers are Finance, Strategic Sourcing/Procurement, Compliance and Risk Management executives. We are a highly collaborative team of motivated self-starters who thrive on delivering marketing programs that drive results.
The Role:
In your role as Product Marketing Manager, you will be responsible for developing powerful Go to Marketing (GTM) programs and content for our Finance and Third-Party Risk & Compliance Solution (TPR&C) products in a way that will strengthen our brand and boost sales. You will be a chief advocate for our products, developing a strong understanding of our target audience, buying personas, their needs, our products portfolio, competitors, and market trends. With this deep knowledge, you will be responsible for creating compelling value propositions, positioning statements, messaging guides and product marketing content for our solutions, which align to the critical client needs which our business solves for.
Your abilities should include, but not be limited to, creating sales collateral, product videos (scripts and creative direction), web copy, customer presentations, product demo scripts and other media assets. You will help grow the business as we drive customer adoption of use cases and new products, expand our cross-sell efforts and extend into new and developing areas of data intelligence. Additionally, a strong candidate must be able to demonstrate ability and comfort in using data to evaluate GTM programs performance and to inform future programs and content.
Please be able to show you are highly organized, operate with a bias toward action, maintain strong attention to detail, and exhibit strong collaboration skills as you will interface with key cross-business partners and senior executives across Product, Sales, Sales Enablement, and Marketing.
Experience in B2B software product marketing for mid-size and enterprise SaaS solutions, particularly Finance and Strategic Sourcing/Procurement, and Compliance-related solutions and/or data solutions is strongly recommended.
Responsibilities
- Responsible for owning product marketing strategy and positioning for Dun & Bradstreet Finance Solutions. Actively work with Product, Sales, and Marketing to understand customer needs, target markets, buyer personas, use cases, product capabilities/features and benefits – and then apply that knowledge to develop impactful product marketing content and enablement assets focused on value proposition and competitive differentiation.
- Lead development of product- and solution-related positioning, messaging, and content (e.g., product messaging guides, sales brochures/sell sheets, website content and other digital marketing assets, presentations, case studies, customer stories, product videos, product demo scripts, etc.) to promote the benefits of our F&RS solutions to the world. Collaborate with PR and Corporate Communications for external media placements and to promote activities internally.
- Be comfortable interviewing product/business managers to understand product capabilities and key information, and refine that information into succinct, meaningful, and relevant customer-facing content, product messaging, sales tools and training materials that will support product marketing strategy.
- Measure and optimize strategy and content performance, collaborating with Marketing and Sales Operations leaders, leveraging data and analytics to continuously improve contribution to business goals.
- Submit requests via internal online systems for content development, online posting, etc., and manage workflow process. Manage internal review process for content developed.
- Act as an evangelist to ensure that our value proposition and messaging are clearly articulated and known by all market-facing colleagues (ex. sales, marketing), providing content for internal newsletters and calls/webinars.
Qualifications
- 5+ years B2B software content marketing experience for mid-market and enterprise business(es) in a deadline-driven environment.
- Experience with general aspects of risk management in one or more of the following areas: finance, compliance, and/or procurement.
- Bachelor’s degree in Marketing, Business or related field.
- Highly motivated, energetic self-starter, passionate about marketing.
- Proven ability to write and proof content on a variety of topics across multiple content formats and optimized for SEO, with a focus on digital environments and performance. (Please provide examples)
- Excellent verbal/written communication skills – presenting/selling your ideas is important in this role.
- Data/performance metrics-driven, you will be able to share examples of how you have used data-driven decision making.
- Experience with content management systems like NewsCred, and ticketing systems such as JIRA a plus.
- Experience in self-publishing website content using Adobe Experience Manager a strong plus.
- Must be proficient with Microsoft Office (PowerPoint, Excel, and Word) and document sharing tools (eg. Sharepoint).
- Candidates will be asked to submit writing samples. For each submission, please include a brief summary of the following: 1) intended outcome; 2) underlying assumptions about the topic and target audience; 3) results.
FOR US APPLICANTS – Equal Employment Opportunity (EEO): Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. View the EEO is the Law poster here and its supplement here. View the pay transparency policy here.
We are committed to Equal Employment Opportunity and providing reasonable accommodations to qualified candidates and employees. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to acquisitiont@dnb.com. Determination on requests for reasonable accommodation are made on a case-by-case basis.
APPLY HERE
by Ronald Barron | Sep 14, 2022 | Uncategorized
Job Description
Title: MK Customer Support Representative
Location: US
Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.
We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.
We’re growing fast and invite you to join our amazing team.
As a Customer Support Representative, you will be part of the MK Denied Party Screening Team at Descartes. Descartes MK is a leader in sanctioned party screening solutions with a strong reputation built over 30 years in business.
In your role you will be the first point of contact for our customers, and you will handle issues and/or requests, as well as liaise with customers on progress.
KEY RESPONSIBILITIES
• Handle and follow up on product issues or requests reported by our customers
• Perform first level investigation on customer support requests
• Proactively keep customers up to date regarding the status of the solution
• Liaise and coordinate with other parts of the internal organization such as R&D and Sales to secure timely resolution on all support cases
QUALIFICATIONS
• Minimum of 2 years’ experience working in an application support environment
• Team oriented, with the ability to work independently
• Strong organizational skills
• Ability to multi-task
• Problem-solving skills along with a focus on customer satisfaction
• Must work well under pressure to meet the demands of our customers
• Service oriented and solution driven
• Outstanding written and verbal communication skills
DESIRED TECHNICAL QUALIFICATIONS (experience from one or several of below)
• Experience within commercial application support and related CRM systems (Freshservice, Microsoft Planner, Microsoft Dynamics)
• Knowledge of File Transfer Protocol (FTP, SFTP etc) preferred.
• Experience working remotely
LOCATION
The role is a work from home position and open to applicants authorized to work in Canada or the United States.
Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best argument wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.
Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.
If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can’t promise it will be a fit, but we do promise to consider your experience.
Due to COVID-19, we’ve implemented a virtual hiring process and continue to interview candidates by phone or video (Microsoft TEAMS) and are on-boarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.
APPLY HERE
by Ronald Barron | Sep 13, 2022 | Uncategorized
Job Description
Title: Manager, Training and Quality
Empower is a fast-growing fintech based in San Francisco. We’re reimagining the modern-day banking experience to empower young professionals to earn more and crush their financial goals. That mission takes creativity, passion, and drive. Are you in?
In this role, you will lead the L&D and QA initiative to improve the overall team and customer experience at Empower. You will work within the Customer Support team and collaborate with cross-functional teams to understand gaps and ensure that we consistently make improvements on any identified opportunities and think of solutions to improve our efficiency and quality.
You will
- Design, develop, and execute QA and L&D programs for team onboarding and development
- Develop and maintain content and materials for QA and L&D
- Identify continuous development opportunities and design workshops to build skill sets, including soft skills
- Partner with various key stakeholders to understand individual and organizational needs
- Develop reports and track KPIs to identify needs and measure program effectiveness
- Ensure that our BPO partners meet and exceed quality targets and provide the support needed to achieve objectives, make reports & improvement recommendations
- Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements.
Requirements
- Motivated by Empower’s mission and determined to create a personable and meaningful experience for our customers
- BA/BS degree or 3+ years equivalent experience in a customer support team
- Familiarity with QA and L&D in the fintech industry
- Experience creating training programs and workshops
- Demonstrated passion for the customer experience and the ability to solve problems with a short turnaround time for customers with a high level of empathy
- Proven leadership skills with project management, planning, presenting, and communication skills
- Ability to adapt rapidly to changing work environments, work priorities, and organizational needs
- Excellent verbal and written communication skills with the ability to explain complex topics in easily understood, concise language
- Familiarity with banking regulations and payment processes; compliance is a plus
- Ability to communicate cross-functionally and globally
- Experience working with BPO teams is a plus
- Expertise in Google Suite
APPLY HERE
by Ronald Barron | Sep 13, 2022 | Uncategorized
Job Description
Title: Staff Software Engineer – Growth
Location: Remote – United States
Our mission is to bring community and belonging to everyone in the world. Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit redditinc.com.
Reddit is continuing to grow our teams with the best talent. We’re completely remote friendly and will continue to be after the pandemic.
“The front page of the internet, Reddit brings over 500 million people each month through their common interests, inviting them to share, vote, comment, and create across thousands of communities.
The mission of the Channels team is to send the right content to the right user at the right time using the right channel. As a core member of the Channels Relevance team, you’ll work with billions of events and terabytes of data generated every day to personalize Reddit notifications for each user on the platform, helping them connect with their communities and discover the best of Reddit.
How You’ll Have Impact
You will own projects from ideation to production instead of being stuck making small incremental gains on enterprise systems. You’ll work with a super talented, cross-functional team of Backend and Machine Learning engineers to build and own the infrastructure that supports personalization of all notification surfaces at Reddit.. We are a team of builders that value impact, personal growth, openness and kindness.
Qualifications
- 8+ years of software development experience in one or more general-purpose programming languages.
- Past experience building high throughput, fault tolerant services using modern distributed systems tooling.
- Strong written and verbal communication skills, and has a passion to be a mentor / leader to other engineers.
- Customer focused and self-directed with a bias towards delivering value.
- Past experience working with data pipelines, and machine learning teams is a plus.
Benefits:
- Annual Personal & Professional development funds
- Comprehensive Health benefits
- Workspace benefits for your home office
- 401k Matching
- Family Planning Support
- Flexible Vacation (please use them!) & Monthly Global Wellness Days
- 4+ months paid Parental Leave
- Paid Volunteer time off
Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ApplicationAssistance@Reddit.com.
APPLY HERE
by Ronald Barron | Sep 13, 2022 | Uncategorized
Job Description
Title: Senior Sourcing Manager, Procurement
Are you looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay a company you can be proud to be with!
The Global Procurement Organization is looking for a Senior Sourcing Manager, Procurement to be responsible for the development and execution of high value procurement related activities and projects globally, with a focus on the marketing category. You will use sourcing tools and processes to facilitate market research, identify optimal procurement scenarios, and lead supplier negotiations, while ultimately driving annual savings targets, improved efficiency, and optimization of Total Cost of Ownership (TCO). You will be encouraged to build strong partnerships with internal and external stakeholders while driving optimal value for eBay.
Role Responsibilities:
- Direct purchases for high value indirect related spend along with ad hoc requests as required by business divisions. Partner with internal and external stakeholders to collect and develop key requirements and work to direct into appropriate buying channels to extract maximum value.
- Lead cross functional teams through an end-to-end sourcing project plan for high risk large spend products and services inclusive of financial viability analyses, supplier risk, negotiation plans, and supplier selection. Involved in budgeting process with BU clients. Leads team in understanding how projects fall within eBay strategy.
- Lead sourcing need identification, market research, competitive bid review, and direct negotiations while demonstrating best in class procurement methodologies to ensure efficient TCO.
- Decision point relative to execution of sourcing strategies including RFx, multi-bid, market test, direct negotiations, and catalog negotiations.
- Analyze procurement spend to provide visibility on key savings opportunities and assist in developing a roadmap for achieving savings targets.
- Operate as the Subject Matter Expert on assigned category. Provide category and industry knowledge to key partners including market drivers and suppliers, cost structures and technical improvements.
Requirements:
- 10-12+ years relevant experience across supply chain, with particular focus in strategic sourcing, contract negotiation, competitive price analysis, supplier relationship management and performance management.
- Bachelor’s degree required, MBA desirable, including additional applicable work experience. Strong track record delivering Marketing procurement results in a highly dynamic environment.
- Relevant experience leading end to end sourcing projects including need identification, market research, competitive bid reviews, direct negotiation activities, supplier selection, and on-boarding.
- In-depth knowledge of industry and market trends including analysis of market drivers, cost structures and technical improvements.
- Strong executive presence with ability to step in and lead major initiatives while driving outcomes across all levels of the organizational hierarchy, including the C-suite.
- Outstanding interpersonal skills including ability to communicate effectively, form relationships, anticipate needs, and negotiate successful outcomes.
- Must be a self-starter, imaginative innovator, ambitious, driven, internally motivated, and results oriented.
- Able to demonstrate critical thinking and ability to execute on strategies while demonstrating outstanding planning, problem solving and decision-making skills
Benefits
Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
APPLY HERE
