Job Description

Product Designer


Remote, United States

time type

Full time

job requisition id


The Business to Consumer (B2C) CRM space is going through a fundamental revolution fueled by big data. Cheetah Digital is at the leading edge of this revolution and has been recognized as an industry leader in Loyalty, Multi-channel marketing, and first-party/zero-party data platform by industry analysts. If you are passionate about CRM, Customer Engagement, and using big data, analytics, and machine learning to transform customer journeys by delivering personalization at scale and delivering enduring customer loyalty, come join us.

Cheetah Digital is proud to be part of the CM Group, a world-class portfolio of technology products including Campaign Monitor, Emma, Liveclicker, Vuture, Sailthru and Selligent. Our mission is to be the most respected, fastest growing marketing technology company in the world. We have teams all over the globe from New York City to San Francisco to London to New Zealand making it a reality.

Join our Product Design team

We’re looking for a Product Designer who shares our vision for designing beautiful software that thousands of people love to use. We’re looking for someone with a strong understanding of user experience design, who knows how to apply that to directly drive product growth, and who loves to collaborate with teams to deliver impactful experiences. We’re hoping that might be you. You’ll be joining an experienced, talented and passionate design team who have a big vision for where we want to take our products and our team.

What you’ll be working on

You will be an integral part of the product team. We envision, design and build modern and intuitive product experiences which lead to customer success and delight. You’ll deeply understand customer needs, and balance that against business needs, to craft product experiences that really have an impact. You’ll move quickly, iterate rapidly, and expertly strike that important balance between intuition and data-informed decision making.


  • From discovery and envisioning right through to working with engineering and QA you are striving to get the product built. Design thinking is second nature to you, but you also know how to execute and get things done. You’ll be thinking about some of our trickiest and most interesting challenges. Constantly driving to improve the way we do things is a shared responsibility within the product design team.
  • You focus on outcomes and delivering value for both our users and our business. You have skill but also passion in crafting experiences and user interfaces, and you know how to iterate quickly on concepts.
  • A systemic design approach empowers our design team and beyond to achieve consistency, yet still provides flexibility, and ultimately efficiency. You’ll be helping to evolve our design system by developing and describing the foundations, patterns and governing rules for it.
  • Collaboration is key. You’ll have experience in partnering with product managers and engineers to achieve alignment and focus. Your approach is inclusive and you work to continuously take your teams along on the journey with you.
  • You should be comfortable with an evidence-based approach to product design, plus also leaning into your experience-based intuition. Familiarity with a variety of both qualitative and quantitative research methods is ideal.
  • You must have excellent written and oral communication skills, not just to explain and communicate your ideas and designs, but also to listen to and incorporate feedback from customers and internal stakeholders into your design iterations.
  • We value curiosity, creativity, and ambition. Expensive diploma or not, true talent isn’t always something that can be taught in school. Ideally you will have 3+ years of experience working in product design or user experience within cross-functional teams.

Additional Skills That Could Set You Apart

  • Experience designing enterprise business software solutions, digital marketing and agile software development processes.
  • Preferably have a degree in a related field, such as Computer Science, Human-Computer Interaction, Graphical Design, Media Design, Psychology, Industrial Design, Architecture, etc.
  • Being able to think in systems: understanding our software from a broad perspective, seeing overall structures and patterns while simultaneously focusing on the goals of a specific user persona.

If this all sounds exciting, we’d love to hear from you. Please make sure to include your resume and a link to your portfolio when applying.