UX and UI Designer 

Job Description

UI/UX Designer

LocationUS-MA-Medford

Requisition ID 2022-19515

Business Area Energy Systems

Category/Discipline Consulting

Posting Position Type Permanent Employee

Local Unit & Position Description

Do you want to be part of an extraordinary journey in creating digital solutions that have an impact on saving the planet from climate change? Along with our partners across the energy value chain, we are in the middle of an exciting digital transformation seeking to optimize the value of data to foster a safe, reliable, and decarbonized energy system.

We are looking to hire a skilled UI/UX designer who will help our team unlock the power of web applications by developing visually appealing and easy-to-use interfaces. As a UI/UX designer, you will be working with non-technical business users translating business requirements into front-end interfaces built on top of web apps. You will be responsible for generating compelling visuals, element designs, page placement, and web navigation interphases. You will be a team leader in advancing our UI/UX offerings as well as a key delivery agent.

To be successful, you will have to work with Subject Matter Experts and Project Managers who do not understand web app development or design, you should have in-depth knowledge of front-end development best practices and strategies, a good eye for detail, ability to think out of the box, and experience creating simple yet high quality web solutions.

This position is based out of our DNV office Medford,USA. Remote work will also be considered from any location in the Continental U.S.

What You’ll Do

  • Establish and own best-practice web app front-end development processes
  • Meet with project managers to understand user stories and key product outcomes and development teams to understand technical app requirements
  • Collaborate with stakeholders to design and refine unique, attractive, and user-friendly product wireframes
  • Work on the design documentation, user flows, user journey mapping, user testing, user interviews and other UX deliverable
  • Develop front-end web apps in development, test, and production environments
  • Apply Company style guides and templates to web applications
  • Train and develop staff and provide technical support when needed
  • Work with multi-disciplined UI/UX designers. Can collaborate effectively with other creative individuals to produce highly polished and professional finished works.
  • Assist in troubleshooting any performance issues and provide ongoing maintenance and support

Position Qualifications

Requirements

  • BSc in Design, Computer Science, or relevant field or Certifications
  • Minimum 10 years of combined UI/UX and/or energy consulting experience
  • Relevant work, certifications or degrees applied as a UI/UX Developer or similar role
  • Portfolio of design projects
  • Proficiency in Balsamiq, Sketch, AXD, Figma, UX pin or any other wireframing and prototyping tools
  • Strong written and verbal English communication skills
  • Pre-employment drug and background screening

Preferred Skills

  • UX Pin design tools or similar
  • Knowledge of design principles, design thinking process, usability, accessibility, UX research and UX writing
  • Visual Design proficiency (InDesign or other tools)
  • Experience in with the energy industry and consulting
  • Experience in data analysis, econometrics, and/or survey research
  • Experience with agile development methodology such as Scrum and Kanban
  • Team spirit and autonomous drive to tackle any given challenge

Traits we value

  • Environmentally friendly/ natural interest for renewable energies
  • Strong capacity to think out of the box and conceive modern, trendy, user-friendly designs.
  • Positive and resilient personality: ability to embrace feedback and have a desire for continuous iteration and improvement.
  • Proven ability to interact with stakeholders, manage expectations, and accept constructive criticism of your work
  • An analytical and creative designer who can grasp user needs and solve problems

*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*

What We Offer

  • Generous Paid Time Off (Vacation, Company Holidays, Parental Leave, Sick, and Disability)
  • Multiple Medical, Dental, and Vision Benefit Plans to choose from
  • Spending Accounts FSA, Dependent Care, Commuter Benefits, Company-Seeded HSA
  • 401(K) with company match
  • Company provided life insurance, short-term, and long-term disability benefits
  • Education reimbursement program
  • Employer-Paid, therapist-led, virtual care services through Talkspace
  • Flexible work schedule with hybrid/remote opportunities

**Benefits may vary based on position, tenure, location, and employee election**

How We Do It

We Care, We Dare, We Share

DNV is a proud equal opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment department (hrrecruitment.northamerica@dnv.com). Information received relating to accommodations will be addressed confidentially.

Please visit our website at www.dnv.com

As required by the Colorado Equal Pay Transparency Act and New York City Salary Transparency Law, DNV provides a reasonable range of compensation for roles that may be hired in Colorado or New York City. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado and New York City, NY only, the range of starting pay for this role is $100,000-$145,000USD

APPLY HERE

Quality Assurance Associate – Graphic Design

Job Description

Quality Assurance Associate – Graphic Design

REMOTE – US

WEBTOON – CONTENT (LOCALIZATION)

TEMP

As the global leader and pioneer of the mobile webcomic format, WEBTOON has revolutionized the comics industry for comic fans and creators. Today, a diverse new generation of international comic artists have found a home on WEBTOON, where the company’s storytelling technology allows anyone to become a creator and build a global audience for their stories.

With a massive catalog of incredible digital comics from rising stars on WEBTOON CANVAS platform, and a growing roster of superstar WEBTOON Originals creators, there’s something for every type of comic fan on WEBTOON. With an average of 89+ million monthly active users, and WEBTOON adaptations on Netflix, HBO Max, and other screens around the world, WEBTOON’s passionate fandoms are the new face of pop culture. The company has worked with DC Comics, Marvel Entertainment, HYBE, and many more of the world’s biggest entertainment brands.

We are looking for a Quality Assurance Associate who is eager to contribute to the lettering quality of translated webcomics. Our ideal candidate has a degree in graphic design, experience in lettering webcomics and logo design, and is an avid consumer of a variety of digital content.

Essential Duties

  • Work closely with the localization team to manage the quality of graphic design and lettering in translated series
  • Perform quality assurance checks and deliver feedback to graphic designers to ensure content is ready for publishing
  • Monitor issues in publishing content and resolve in a timely manner
  • Develop and maintain graphic design and lettering guides to establish quality standards
  • Create high-quality title logos

Minimum Qualifications

  • Must be an avid reader of WEBTOON series!
  • Experience in lettering comics, graphic design, desktop publishing, or a related field
  • Must be able to read and type Korean
  • Knowledge of Korean language and cultural trends
  • Expert knowledge of Adobe Creative Suite and Clip Studio
  • Strong organization skills and the ability to prioritize various ongoing tasks at once

WEBTOON is owned by South Korea’s internet conglomerate Naver. In 2021, Naver acquired webnovel app Wattpad. The move aligned WEBTOON, the world’s largest digital comics platform, with Wattpad, the world’s leading webnovel platform. Together, these storytelling technology platforms reach a combined audience of 166 million people around the world.

Join us and work with some of the biggest artists, IP, and fandoms in comics!


APPLY HERE

Contact Center Technology – Client Product Owner 

Job Description

Title: Contact Center Technology – Client Product Owner

Location: Remote – United States
Category: Product Management|Product Innovation|PBM
Job Type: WFH Flexible
Salary: 75400 – 158300 /year
Job Description:
Do you want to make an impact on a team and become a healthcare innovator? As the Contact Center Technology Client Product Owner, you will be part of our Prescription Benefit Management (PBM) Customer Care Continuous Improvement team. This team is focused on transforming service experience for members and improving operational efficiency. You will have the opportunity to ideate and drive new strategic and operational initiatives, which will have a profound impact on the future direction of the company.

In this role, you will be the single point of contact for all the contact technology transformations for a blue-chip client. You will collaborate a wide range of stakeholders across business, IT, and the client to ideate and implement multi-year technology changes. The role requires ability to build trusted partnerships, think strategically, drive outcomes and influence decisions to deliver on enterprise goals and meet client commitments.

Roles and Responsibilities:

  • Collaborate with product owners of various contact center technology products such as IVR, Telephony, WFM, CRM to understand the product offerings and educate the client
  • Partner with client to understand their technology and member experience strategy and translate those to product teams to inform integrated technology roadmap
  • Negotiate and influence decisions with client and internal partners on scope, solution, and priority to inform product backlog and implementation timeline
  • Coordinate with internal partners and the client on the communication strategy and governance processes associated with technology transformations to ensure seamless engagement and meet contractual commitments
  • Create and deliver executive presentations including product demos to internal leadership and the client to inform progress, drive decisions and manage risks
  • Partner with stakeholders in business and IT to coordinate on product releases and change management to ensure seamless technology and process transitions

This is a work-from-home opportunity from any location within the United States.

Pay Range
The typical pay range for this role is:
Minimum: 75,400
Maximum: 158,300

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

  • 4+ years experience in leading product strategy and driving medium-large scale technology transformations in matrix organizations
  • 2+ years experience delivering process improvement and/or product development in a Contact Center space
  • Demonstrated experience creating and delivering executive presentations in a client facing role

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

  • Experience in PBM/Healthcare industry
  • Experience in contact center technology strategy and consulting
  • Familiar with Agile/SAFe implementation methodologies
  • Proven ability to influence decisions across different levels of organization

Education

  • Bachelor’s Degree or equivalent experience
  • Master’s Degree preferred

APPLY HERE

Senior Digital Architect 

Job Description

Title: Senior Digital Architect

Location: United States

Job Type: Fully remote

Salary: 95000 – 209000 /year

Job Description:
The Senior Digital Architect will support Aetna Health Digital organization s vision to deliver transformative applications that delight and excite our customers by enabling software developers to deliver applications, systems, and platforms by providing expertise on technology, architecture and design.
– Serve as technical architecture expert for 2-4 scrum teams, helping to ensure successful product deliveries
– Manage the creation and evolution of architectural roadmaps for key capabilities of the Aetna Health for multiple value streams (e.g., Agile/SAFe Release Train), showing how new features are released or updated, with an eye on paying down technical debt with minimal disruption
– Evangelize, mentor, coach and provide guidance to developers and other stakeholders on architectural best practices, guidelines, and standards across the full stack of the applications, UX/UI, APIs and frameworks, micro-services, containers, databases, cloud infrastructures, and cloud services, etc.
– Lead Proof-Of-Concepts and Spike Solutions, and provide Reference Architectures and Baseline Implementations when appropriate
– Ensure all Non-Functional Requirements (e.g. performance, availability and fail-over, scalability, security, etc.) are properly articulated, and work with all parties to guarantee that the software products that are delivered meet these objectives- Participates in high-level estimation.

This position can be Remote based anywhere in the U.S.

Pay Range
The typical pay range for this role is:
Minimum: 95,000
Maximum: 209,000

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
– 7+ years of experience as a software/platform architect.
– Experience with Event Driven Architecture and asynchronous communication methods in general, such as in the past Enterprise System Bus (ESB) and Message Oriented Middleware (MOM.)
– Experience and proficiency with modern languages, frameworks, and technologies such as Java, Python, Node.js, messaging queuing infrastructures, authentication/authorization patterns, as well as AWS or GCP cloud infrastructure and services.
– Experience with the design and development of complex systems; employs a disciplined and rigorous approach, especially around Domain Driven Design.
– Adept at requirements analysis, estimation, systems and application design, and testing
– Experience designing RESTful APIs that facilitate a superior UX or simplify systems integration.
– Familiarity with popular Design Patterns catalogues
– Experience with RDBMS and/or NoSQL databases. Understands the benefits and trade-offs of both. Familiar with normalization and denormalization, sharding, and other data-centric patterns
– Experience with distributed computing architectures, including race conditions, parallelism, and concurrency control- Excellent collaboration, influencing, evangelization, negotiation, coaching, mentoring, and coalition-building skills
– Ability to work across the organization in all job functions (e.g. the business, management, product, UX, developers, QA, DevOps, etc.)

COVID Requirements

COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
– Experience architecting solutions for AWS, Azure or Google clouds.
– Experience or exposure to React, BFF and/or iOS development.
– Exposure to Big-Data and/or Machine Learning.
– A proven track record working as part of a team on large architectural projects
– Experience with micro-services and Domain Driven Design (DDD)
– Experience with distributed caching solutions; understands the factors that enable effective caching
– Exposure to CI/CD and DevOps
– Experience with SAFe Software Development Principles
– Ability to manage multiple competing priorities with minimal supervision. Self-directed
– A great team player, with demonstrable experience delivering superior software products via agile methodologies
– Experience on an Agile team (Scrum, Kanban), ideally with SAFe

Education
Bachelor of Science, Computer Science or similar, or equivalent years of experience.

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

APPLY HERE

Operations Associate

Job description

Protect Democracy seeks a highly motivated individual to join our team as an Operations Associate. 

In this role, you will join our small and highly collaborative Operations team to assist in scaling the processes and procedures of a rapidly growing start-up. As an Operations Associate, you will help determine and shape the operational future of our organization by improving our operational frameworks and processes, assisting with benefits administration, providing technological and logistical support to staff, and helping manage vendor relationships. This is an excellent opportunity for a creative, organized, and enthusiastic candidate who is eager to tackle operational challenges head-on.

At Protect Democracy, we anchor our work in service to our ambitious mission: to prevent American democracy from declining into a more authoritarian form of government. Our mission is the foundation of our team, be it litigation, advocacy, or ensuring that our organization has the financial and logistical security to continue to meet the urgency of the moment and the importance of this movement. 

The ideal candidate brings strong detail orientation and communication skills; a flexible, growth-oriented mindset and collaborative approach; a commitment to excellence; and enthusiasm for our mission. We strongly encourage candidates from diverse backgrounds and from across the political and ideological spectrum to apply. You can work remotely from any location in the United States.

The Operations Associate will:

  • Help ensure Protect Democracy’s legal, fiscal, and administrative compliance, which includes collecting and managing large amounts of data. 
  • Assist with the administration of several benefit programs, including FSAs, 401k, health care, and more.
  • Liaise with benefits, technical, digital, compliance, and legal vendors working to support the organization.
  • Independently identify ways to build and improve on Protect Democracy’s operational framework by examining needs, assessing possible solutions, and making concise recommendations to the Director of Operations.
  • Collaborate with teams across the organization, including the Operations team, Partnerships team, and Organizational Management team.
  • Provide as-needed operational support to the entire Protect Democracy team.
  • Contribute to the overall development of Protect Democracy across all areas and facets of the organization, including impact strategy.

Job requirements

To be successful in this role, you should have:

  • Passion for protecting our democracy.
  • Rigorous attention to detail and the highest standards for excellence in execution.
  • A background and interest in process design, improvement, and automation.
  • Facility with CRM databases and data management.
  • The ability to develop and implement plans and track, prioritize and balance a diverse set of responsibilities.
  • Strong writing, research, communication, and diplomatic skills.
  • Flexibility and comfort working in a start-up environment and pivoting to solutions as the organization grows.
  • Growth mindset and enthusiasm for giving and receiving feedback up, down and sideways.
  • Excellent critical thinking skills — you can reason your way through novel problems and have good instincts about how to get to efficient solutions.
  • Kindness and respect for others.

Compensation

The starting salary range for this role is $56,650 – $62,046, commensurate with the candidate’s relevant experience, capabilities and skills and in alignment with internal equity.

APPLY HERE

Customer Service Ambassador (Virtual/Remote)

Who You Are
As our Ambassador, you are a part of our Process Support team and your passion for providing outstanding customer service contributes to our exceptional level of customer satisfaction.  You will be working with Activus Connect, never for us.  In your home office, on your computer/laptop, you will connect with customers to answer questions and resolve issues through phone calls and maybe even chat!  Self-Motivation is essential as you will be assigned a schedule. Every day you will be the face of Activus Connect as we make meaningful and positive impacts on customers. You will demonstrate empathy and compassion by finding the proper resolution to all the customers inquiries. We have fun every single day and being comfortable using email and chat to communicate with peers is an absolute must.  As a champion for the customer, at Activus Connect, you will be able to actively listen while using awesome phone contact skills!  

At Activus Connect, we are a team that operates on the simple principals of mutual accountability, reliability, and dependability. To be part of the team, we must be able to rely on you and that starts with being at work on time, consistently doing your best and taking pride in the work you perform.  



Here is what an Ambassadors day looks like
You will be working entirely from home, our positions are completely virtual. No more paying for gas to drive to work, no more uncomfortable work clothes, no more getting stuck in traffic (unless you count the traffic at the toaster for those morning waffles)! 

You will need a distraction-free, quiet, environment to work from. An ideal work location is a private room, maybe a bedroom or office, with a door you can close. The best work locations are free from distractions like televisions, pets, or family members who may be in the home during your work hours. It’s important to remember that while you are working, you will need to be focused, so caring for family members or pets during work hours is not possible. 

It’s important you set yourself up for success!  You will be using your own equipment; a computer, headset, and hard-wired internet.  You will want to ensure you have space for all your equipment in your work location and that you have everything you need before the start of your shift. It will be busy taking calls but we don’t forget the fun.

You work from your home but you are definitely not alone.  We have a variety of groups and activities you can join in, including a book club! Get to know your coworkers, make some new friends, and build your support team. Stay connected with us.



At Activus Connect we strive to give every customer the best experience, and our Ambassadors are the face of our company. It all starts with you. You are the foundation upon which our success is built. We ask for the very best – and we give the same back to our employees. 

What you will do 
⦁    Responding to calls, emails, or chats from customers who have questions. 
⦁    Assisting with website or application related issues. 
⦁    Answering questions regarding products or services the customer may have. 
⦁    Documenting customer interactions in the client system thoroughly, using proper spelling, grammar, and punctuation. 
⦁    Transferring data from documents into the client’s system. 
⦁    Making outbound calls to collect customer information missing from applications as needed. 
⦁    Additional duties as needed, to be discussed during your interview. 

To qualify
⦁    You must have a high school diploma or equivalent. 
⦁    At least 1 year of call center experience OR 2 years of customer service experience 
⦁    Be willing to work under an immediate supervisor. Accept and learn from feedback – we are all in this together and growth is guaranteed! 
⦁    We will pay you to complete online training, but you must commit to attending – 100%, no missed time 
⦁    Be able to complete and pass a background check 
⦁    Be willing to complete a drug screening 

TECHNICAL REQUIREMENTS  
⦁    Desktop or laptop (Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook and Android systems are NOT compatible)  
⦁    Operation system: Windows 10/11 or Mac OS Mojave or Newer 
⦁    Processor speed: Dual Core 2 GHz or better  
⦁    RAM:  4GB or better  
⦁    Hard Drive: 20GB or better  
⦁    All peripherals must be wired (wireless keyboard, wireless mouse or wireless headset are NOT allowed)  
⦁    Must have reliable high-speed internet  
⦁    20MB download  minimum
⦁    10MB upload  minimum
⦁    DSL, Cable, Fiber ONLY – (no Wi-Fi or satellite-based service)  
⦁    For this position, a wired USB headset with built-in microphone and noise cancellation is required. 
⦁    We do require that you have an active, functioning webcam.  
⦁    A second monitor/screen is highly recommended

To complete your application you will need to take a screenshot (saved as PNG or JPEG) of the following two items so that you can upload them in your application:

1: Please complete a computer speed test using this link (This MUST be taken from a hard-wired computer system that you will use for your employment at Activus Connect – do not take from your cell phone!):  Activus Connect Speedtest  (save the URL/link – you’ll need that for the application). Please ONLY submit screenshots and result URL’s from the speedtest link provided, other speedtest results may not be accepted. 

2: Please locate your computer specifications and take a screenshot.  If you need assistance, there are numerous videos and “how-to” documents online.  Simply search for how to find computer specs for the version of Windows/MAC you are running. We need to see your OS version, RAM, Processor type and speed.

You will need to take a photo of your workspace that shows your work station, computer equipment/etc. to attach to your application. 



The Details
⦁    The pay rate is $15.00 per hour, this is a W2 position. 
⦁    This is a Full-Time position, part time hours are not available
⦁    Training is paid at $15 an hour as well
⦁    Benefit eligible after 60 days (Medical, Vision, Dental and 401k) 
⦁    This is a fully remote position, 100% work from home
⦁    Schedules are Monday-Sunday, weekends may be required.

APPLY HERE