by Ronald Barron | Oct 19, 2022 | Uncategorized
Job Description
Title: Customer Service – Tickets, Phones – Children’s Store/e-Commerce (2496)
Location: Remote – USA
ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Customer Support!
Do you have a Customer Support background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects…then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude, and a great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
You will assist customers via Zendesk tickets. Common contacts are for order updates, reservation cancellations/questions, and event questions. You will also escalate tickets and calls to Tier 2 as needed.
Project Hours (All Times Pacific):
5 am – 3 pm
Hourly Rate:
To be discussed in the interview phase
Commitment:
15 hours per week
90 days (as needed)
Language:
English
What We Are Looking For:
- Fun upbeat attitude
- Experience taking phone calls
- A quiet background to take calls is a must
- Zendesk, Shopify, or Dial Pad experience is preferred
- Background in Customer Support
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process
APPLY HERE
by Ronald Barron | Oct 19, 2022 | Uncategorized
Job Description
Senior Graphic Designer
(Online/Remote)
Job Category: Marketing
Requisition Number: SRGRA003674
Posting Details
- Full-Time
- Locations: Online / Remote
Job Details
Description
Senior Graphic Designer
American Public Education, Inc.
As the Senior Graphic Designer, you will add creativity and inspiration to the Creative Team across print and digital projects. Working closely with the Chief Creative Officer and Creative Director ¬you will create high-fidelity designs from concept to completion and have an eye for detail. Working within a growing, fast-paced environment, you are self-sufficient and hands-on and have prior experience leading projects. As the Senior Graphic Designer, you must be highly receptive to feedback and creative direction and demonstrate the ability to pivot quickly to meet the demands of the team. With a strong understanding of typography and print design, you are constantly looking for new ways to enhance design with every project.
Responsibilities:
- Create outstanding design solutions and bring those creative visions to life across integrated marketing channels including print, Web, email, mobile, social media, and video
- Apply conceptual strategy, lead brainstorming sessions and manage a project to completion
- Understand the creative development process and production including mechanicals, imaging, proofing, printing, animation, and digital development
- Work self-sufficiently among multiple projects without sacrificing quality or accuracy
- Identify opportunities to incorporate new design elements into marketing tools, based on business objectives, user feedback, reporting analysis, industry trends, etc. to successfully implement a high-impact, customer-focused marketing strategy
- Work with outside design and photography/videography vendors when appropriate on projects
- Be a design creative advocate, staying on top of trends and market demands to offer the best creative solutions
- Perform other duties as assigned
Required Skills
- Expertise in the Adobe Creative Cloud applications; particularly Photoshop, Illustrator, XD, and InDesign
- Thorough understanding of current trends in typography, color, and graphic design
- Ability and confidence to present ideas and concepts to a variety of internal clients and departments, communicate the graphic process, incorporate multiple ideas and develop consensus
- Ability to operate independently yet contribute in a collaborative environment, working with critiques and revising based on client feedback
- Creative problem solver, highly organized, and has exceptional attention to detail
- Knowledge of HTML and CSS preferred
- Excellent oral, written, and presentation skills
- Thrives in a fast-paced, agency-like work environment
- Experience with complex branding campaigns preferred
- Superior project management and communication skills, strong initiative, and the ability to work with all levels of staff
Preferred Education and Experience:
- Bachelor’s degree in graphic design; OR equivalent combination of experience and training
- 6+ years graphic design experience in a creative department or agency working across all media channels – traditional, digital & social
- Experience managing creative projects from concept to completion
- Client and vendor contact experience required
About Us:
Online, on campus and in the workplace, we provide education and training to our country’s heroes – military service members, veterans, nurses and motivated professionals that want to make a difference. American Public Education, Inc. is a mission-driven provider of higher education to working adults with a proud history of serving the military, public service and nursing communities through American Public University System (APUS) and Hondros College of Nursing (HCON).
It is the policy of American Public University System (APUS) and American Public Education, Inc. (APEI) to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. of American Public University System (APUS) does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Colorado Pay Law
If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.
APPLY HERE
by Ronald Barron | Oct 19, 2022 | Uncategorized
Job Description
Product Design Manager, Integrity
REMOTE
TINDER – PRODUCT DESIGN
FULL-TIME
Our Mission
As humans, there are few things more exciting than meeting someone new. At Tinder, we’re inspired by the challenge of keeping the magic of human connection alive. With tens of millions of users, hundreds of millions of downloads, 2+ billion swipes per day, 20+ million matches per day, and a presence in 190+ countries, our reach is expansive—and rapidly growing.
We work together to solve complex problems. Behind the simplicity of every match, we think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more.
Our Values
- Member Safety: Our top priority is to build an authentic, equitable, and respectful community
- Diversity: We strive to build a workplace that reflects the rich diversity of our members
- Authenticity + Collaboration: We encourage authenticity to nurture a trustworthy, collaborative environment
- Big Ideas: We champion and rally behind big ideas, empowering people to to think and act differently and to be unafraid of having a strong point of view
- Innovation: We never stand still; we’re inspired to build for what’s next, and we must constantly innovate, experiment, and learn
The Team
The Product Design team is a creative team that delivers strategic and visual design in order to craft an effective and enjoyable experience for our users. As cross-functional partners with the Product, Data Science, Engineering and Marketing teams, we identify new opportunities, create test concepts and deliver end-to-end solutions that are functional and usable. We tackle complex problems and make improvements through research, team critique and feedback from our partners and users.
Tinder is looking for a Product Design Manager to lead our Integrity pillar. As a design manager you will lead a team of product designers, providing direction and mentorship of their team’s output, as well as coaching best practices in cross-functional partnership and design process. Our Integrity pillar is a tight knit and passionate group that houses our Trust & Safety and Social Responsibility teams who are in control of ensuring we develop the safest, most inclusive and trusted dating platform.
You will develop a strong design practice within the Integrity pillar, influence strategy and make a strong impact on product execution and quality. Design managers also provide design mentorship and are a champion for values, craft and career development, helping to create the spaces and structures that allow designers to deliver end-to-end solutions that are valuable, usable, and enjoyed by Tinder’s diverse and global user base.
Where you’ll work
This role can be based remotely in the US or located in Los Angeles, San Francisco, or Palo Alto, CA.
In this role, you will:
- Manage, mentor and inspire a team of product designers, providing design direction and pushing the quality of work.
- Demonstrate high quality design practices. This includes coordinating all aspects of UX: research, conceptualization, collaboration, facilitation, strategy, interaction design, information architecture, content design and visual execution.
- Form relationships with cross functional team members and executives across organizations, and optimally speak to process, design goals and team vision as a strong representative of the design team.
- Thoughtfully consider your team’s new and existing experiences, regularly seeking recommendations from various inputs, including community partners, our diverse member perspectives, research papers, and other sources.
- Be curious. Learn about our users, build empathy for their needs, advocate for them and deliver impactful experiences that connect their goals to the business context.
- Be a model for inclusivity, providing a safe, trusting environment where people can bring their whole selves to work.
- Drive multiple small to large projects in parallel.
- Help our larger design organization grow and improve, helping with skill building and design maturity.
You’ll need:
- 8+ years in product design experience.
- 2+ years proven experience as a UX leader in a cross-functional UX team, dedicated to the complete UX design and development lifecycle of several successfully launched features and products.
- Demonstrated experience with mentoring strong accountability and growth in direct reports.
- Proven high bar for quality and attention to detail.
- Experience designing for Android, iOS, and web. Knowledge of Apple’s HIG patterns & Material design.
- Portfolio to illustrate applied experience as the creative process leader on projects.
- Bachelor’s degree in Design, HCI or Computer Science, or equivalent experience preferred.
Commitment to Inclusion
At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei
APPLY HERE
by Ronald Barron | Oct 19, 2022 | Uncategorized
Job Description
Title: Director, Portfolio Analytics
Location: US-Remote
What We’re Looking For:
The Director of Portfolio Analytics will work across 2U product lines to ensure sound marketing investment planning and strategy. This role will influence investment planning across the lifecycle of our programs starting with initial goals and budgets, setting goals and reporting for ongoing operation against those budgets, and finally scenario planning to assess marginal return and ROI of different investment approaches. Working across functions including marketing business line owners, product, finance, and program management, this role will be responsible for ensuring all sides have clarity into our spend plan and the results we need to see from those plans.
Responsibilities Include, But Are Not Limited To:
- Partner with Finance to ensure clarity of quarterly business needs and align DG spend execution in each product line against those needs
- Gather spend and ESG plans from each product line on a regular basis; document these plans for clarity at the leadership level; own consolidated pacing
- Partner with DG leadership in each product line to assess spend opportunities and performance risks; regularly evaluate monthly and quarterly plans
- Work with each product line team to build marginal spend tools and deploy these diminishing returns curves into investment decisions
- Make recommendations for reallocation of budgets to improve performance
Investment Analysis and Insight:
- Proforma and Pipeline:
- Work with product and finance to influence inputs into proforma targets
- Analyze cost, volume and efficiency trends to inform new models
- Turn proformas into marketing goals and objectives
- Partner with program analysts on key assumptions and strategies
- Partner with DG and Product to influence new pipeline strategy – programs, verticals and attributes that will improve business performance
- Ongoing investment:
- Utilize analysis and insights to support the development of program and portfolio initiatives (i.e. the global impact of a GRE waiver)
- Utilize analysis and insights to support portfolio investment points of view (i.e. seasonal patterns that are the best / worst times to invest)
- Partner with program analysts to identify initiatives and size potential
Long Term Plan Management and Forecasts:
- Maintain long-term funnels and marketing’s long-term point of view on growth, efficiency and performance
- Partner with Finance, Sales Ops and DG to audit enrollment forecasts
- Develop and maintain independent forecast point of view
- Bring in new data sources (such as Google search share of voice) to inform investment strategy and growth opportunity
- Ensure long-term funnels stay up to date with latest forecasts and pacing
- Partner with Portfolio analysis and tools team to ensure latest long-term plans are distributed through Tableau into the right reports
Risk Mitigation:
- Partner with DG, Product and Finance to set annual and quarterly DG goals
- Sign off on specific marketing goals (i.e. volume, efficiency, conversion)
- Analyze performance and identify risks in the system across product lines
- Communicate risks regularly to leadership; escalate and report on progress
- Ensure investment matches heuristics and most efficient returns at any given time (i.e. ensure investments always match program performance/need)
SLT Level Communication:
- Communicate directly with VP, SVP and C-level stakeholders across product lines
- Attend VP and C-level planning sessions to bring POV on long-term plan, risks and opportunities
- Maintain detailed documentation and be able to communicate clearly
Things That Should Be In Your Background:
- Education
- Experience
- Desired Skills
Other Attributes That Will Help You In This Role:
- Bachelor’s in Business or related field
- Strong background in economics, statistics or related
- 6+ years professional experience in business planning, forecasting and analysis
- Demonstrated experience in handling complex financial planning exercises
- Experience working cross-departmentally, including working with executive stakeholders and external partners/clients
- Analytical and process orientation capabilities with good organizational skills, ability to translate data insights into actionable recommendations
- Ability to work well with others, influence others and support decision making through sound recommendations
- Exceptional communication skills at all levels of the organization (written, verbal)
- Ability to work independently and be versatile and adaptable under changing circumstances
- Experience hiring, managing and building teams
About 2U Inc. (NASDAQ: TWOU)
2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Benefits & Culture
Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.
2U offers a comprehensive benefits package:
- Medical, dental, and vision coverage
- Life insurance, disability and 401(k)
- Unlimited snacks and drinks
- Generous paid leave policies including unlimited PTO
- Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
In Colorado, the anticipated base salary for this role is$150,000.00 with potential bonus and equity eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.
APPLY HERE
by Ronald Barron | Oct 19, 2022 | Uncategorized
Job Description
Data Analytics Product Owner (Remote)
locations Remote, USA
time type Full time
job requisition id R2210015
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing
The Data Analytics Product Owner is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and business requirements, managing the product backlog , and working closely with data operations, quality assurance, and the key stakeholders to ensure satisfaction goals are met. The Data Analytics Product Owner works with aligned cross functional support teams to update the products and supporting processes to ensure the product has current features and optimal usability. The Data Analytics Product Owner role also includes ensuring that the product supports the company’s overall strategy and goals. This role may manage assigned product lines and/or integrated solutions using a defined product management agile methodology. This role may also work with teams across business segments to understand data or service sharing opportunities for assigned product lines and integrated solutions to help define and prioritize product development and production support initiatives. This role will work with the Business Analyst and Project Manager to ensure requirements are groomed effectively with Data Operations, Data Management & Quality Assurance, and Systems Management team members.
- Participates in discussions with management on development of long-term strategy, and road mapping
- Drives business value through a product backlog of development priorities
- Defines the product strategy and roadmap and key metrics In conjunction with the manager, partners with key business stakeholders, identifies issues, impacts, and articulates options and solutions
- Develop requirements for assigned products and production support initiatives based on market information, customer feedback, and leadership input, and assist teams to realize these requirements
- Partners with Enterprise Architect team to ensure product is compliant with AB standards Works with external third parties to assess partnerships and licensing opportunities (vendor management)
- Maintains the agile process and cadence for software delivery Runs beta and pilot programs with early-stage products
- Responsible for researching and maintaining a working knowledge of future regulatory and clinical requirements, health IT regulatory requirements, capabilities and technology trends, and incorporating that knowledge into communication and implementation
- Be an expert with respect to the competitor products
- Define and prioritize features to update product regularly and maintain usability of product
- Act as a leader within the company and an evangelist of the product Provide training to internal associates
- Participate in customer demos and client meetings as appropriate
What your background should look like
Requires broad training in fields such as data science, analytics, reporting, healthcare information technology, computer science, business administration, or similar vocations generally obtained through completion of a four-year bachelor’s degree program. Strong focus on data science, analytics and reporting is preferred. Requires a minimum of six (6) years related and progressively responsible experience as a Product Owner or Lead Business Analyst, Experience in Pharmaceutical Supply Chain Management is also desirable. Should understand the basics of business process modeling, system development lifecycle planning, and web portal development.
- Ability to communicate at all levels of the organization (directors, managers, data engineers, quality assurance analysts, end users, etc.)
- Proven ability to influence cross-functional teams without formal authority
- Ability to self-learn and seek out knowledge to improve overall understanding of team technology solutions
- Excellent verbal and written communication skills
- Strong problem solving, project planning, systems analysis, teamwork, and organizational skills Confident group presentation skills
- Able to work well within a group/team environment Excellent discovery and active listening skills
- Strong organizational skills; attention to detail
- Strong knowledge of computers to operative effectively with network and desktop technologies; computer software includes application development lifecycle (TFS), MS Office Suite and Outlook
- Strong knowledge and understanding of business principles, processes and technology
- Strong interpersonal skills; effective team player
- Strong relationship building skills
- Ability to prioritize workload and consistently meet deadlines Ability to plan and manage multiple activities in a diverse and evolving environment
As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation.
What AmerisourceBergen offers
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
Schedule Full time
Salary Range*
$93,500 – 143,990
*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Affiliated Companies:
Affiliated Companies: AmerisourceBergen Services Corporation
APPLY HERE
by Ronald Barron | Oct 18, 2022 | Uncategorized
Job Description
Senior Product Designer
Product Management Labor ANYWHERE USA, Colorado
Swimlane’s Product team is growing, and we’re searching for an insatiably curious, experienced Senior Product Designer to help us create a market-leading product, built by a tight-knit team. You’ll be a core member of the design team and will work closely with product management, engineering and customer success to solve relevant and challenging problems in the cybersecurity industryto deliver meaningful impact to our customers through empowering experiences.
What you’ll be doing
- Leading complex design projects and ensure quality throughout the entire product lifecycle
- Creating user flows, information architecture documents, wireframes and sketches, interactive Figma prototypes, and high-definition visual designs using our design system
- Sharing ownership of our design system, and contributing to its growth and efficacy
- Collecting feedback, data, and insights, and iteratively incorporating them into your designs
- Participating in design critiques and stakeholder reviews, leading user interviews, and administering user testing
- Employing design thinking and questioning techniques to develop strategies and execution plans where pathways are not always obvious
- Advocating for the importance of the user experience throughout the organization, and building an enthusiasm for our craft with everyone you come into contact with
- Collaborating with product management and engineering to have the voice of design represented
- Interacting with Product Marketing to have visibility into our competitors
We’re searching for someone who:
- Ideally has 6+ years of experience designing digital products, beyond websites. Experience working with enterprise-level products or security software is a big plus
- Has experience on a product team, and has worked alongside product managers and engineers
- Has a strong portfolio that backs up your ability to think and design at a high level.
- Is Proficient with Figma (our tool of choice), Sketch, XD, or other experience design software.
- Possesses impressive communication skills, and understands that the most impactful ideas are only as good as our ability to express them
- Has a deep sense of empathy and compassion, and has a people-centric mentality
- Is one with UX principles and heuristics, and you utilize them to articulate design decisions.
- Have a drive to break apart complexity and comprehend the pieces
- Is not one to say, that’s not my job. You take ownership and understand the importance of having follow-through
- Is a good human. You align to our core value of having honesty and integrity, you’re humble, and treat others with respect.
- Actively seeks out opportunities to learn from others, and you take the time to share your knowledge
- Craves collaboration, and pursues the thoughts of others to validate your thinking
- Is resilient, and embraces change
- Sweats the details, but you don’t wait for a design to be perfect to get feedback.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Swimlane, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Who we are, and what we offer:
Swimlane is a rapidly growing, innovative startup that provides cloud-scale, low-code security automation for organizations of all industries and sizes. Our technology is relied upon by major security-forward companies around the globe and we are consistently rated as the #1 trusted low-code security automation platform. Our mission is to prevent breaches and enable continuous compliance via a low-code security automation platform that serves as the system of record for the entire security organization.
What’s the best thing about working at Swimlane? If you ask the team, they’ll tell you it’s the people. Swimlaners are innovative, collaborative and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Louisville, Colorado, directly between Denver and Boulder, Swimlane’s staff spans 28 states and 16 countries!
The Perks of being a Swimlaner
- Competitive Benefits & Compensation
- Equity & 401k Contributions
- Unlimited PTO
- Paid Parental Leave
- Training & Professional Development Opportunities
- Laptop of your choice
- A hybrid work environment with remote options and flexible hours
- Access to Mental Health & Wellness Resources
- Great Company Culture
- We value collaboration and innovation
- Give-back Volunteering Opportunities
- Team volunteer days in the local community
Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do:
- Punch above your weight class – We make the most of our circumstances and constantly surprise and impress with our ability to deliver.
- Be a happy innovator – The hard problems are the fun problems to solve, we’re excited to take on difficult challenges and find creative solutions.
- Always be leveling up – We are continuously improving, embracing change, and consuming information to better ourselves and each other.
- Move at the speed of WOW – We work with an extreme sense of urgency, but we never compromise quality.
- Have honesty and integrity in all the things’ – We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.
This is a REMOTE position.
APPLY HERE
