by Ronald Barron | Nov 21, 2022 | Uncategorized
Job Description
Title: Customer Success Architect
Location: Remote – United States
GitHub helps companies and organizations succeed by allowing them to build better software together. We’re looking for Customer Success Architects to develop positive technical relationships and continue to grow GitHub’s business. We care about customer success and customer outcomes, and we’re extremely passionate about the quality of our work. The ideal candidate will have the aptitude to deepen our technical relationships with customers, be a technical advisor, and have a passion for working with others.
Responsibilities:
A Customer Success Architect (CSA) is the technical champion for GitHub customers, who focuses on connecting the technical and business customer activities in partnership with GitHub Customer Success Managers. The CSA will be expected to help customers achieve their business outcomes related to topics such as software development lifecycle, devops, innersource, code analysis and security, product strategy and enablement. The CSA will coach technical champions within customer organizations on how to identify and plan technical strategies to address their most pressing business problems. Common activities include workflow design, deployment architecture guidance, and adoption planning.
Many of our customers begin with a set of strategic projects that grow into sizable partnerships.
Working with GitHub Customer Success Managers, the CSA will:
- Lead customers in the application of GitHub products and services offerings to meet their desired business outcomes. This may include white-boarding and helping design an architecture one day or aiding in overcoming technical and cultural blockers to adoption.
- Own the technical relationship with a portfolio of accounts, and partner with the other members of the account team (Customer Success Manager, Enterprise Sales Managers, Enterprise Account Managers, and Solutions Engineers) to define and execute account strategy
- Be the customer’s champion inside of GitHub, advocating for them with Support, Product, Engineering, and other groups
- Recommend product improvements based on customer experiences
- Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology, including both technology that is inside GitHub, and in complementary/competitive fields outside of GitHub
- Support the expansion and renewal opportunities.
Qualifications:
- 5+ years experience in technical consulting, technical customer success, or other customer-facing technical roles
- Experience helping customers with software development practices, devops, CI/CD, or open source development practices
- Passion for continually improving the customer experience
- Strong verbal and written communication skills
- Can quickly identify and solve technical and business challenges related to software delivery
- Able to relate technical concepts to customers of all technical backgrounds
- Comfortable working in a fast-paced and dynamic environment
- Experience working in or with large software development teams
- Collaborative and team-focused, with a willingness to take initiative
- Self-directed and resourceful
- Ability to travel approximately 25% when it is safe to do so
Preferred Qualifications:
- Knowledge of Source Control Management (SCM) tools and workflows
- Knowledge of Continuous Integration, Continuous Delivery (CI/CD) architecture, tools and workflows
- In-depth knowledge of the enterprise Software Development Lifecycle (SDLC)
- Knowledge of software composition and security analysis, SAST/DAST tooling
- Knowledge of Git and GitHub workflows
- Ability to articulate the value of DevOps and DevSecOps
- Knowledge of DevSecOps patterns and industry trends
- Experience guiding enterprise organizations through transformational change in technical domains.
Minimum salary of $71,040 to maximum $159,200
At GitHub certain roles are eligible for additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.
Location: In this role, you can work remotely from anywhere in the United States or onsite in one of GitHub’s U.S. offices (San Francisco, Bellevue, Raleigh).
#LI-Remote
Who We Are:
GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together as individuals and in teams to create the future of software and make a difference in the world.
Leadership Principles:
Customer Obsessed – Trust by Default – Ship to Learn – Own the Outcome – Growth Mindset – Global Product, Global Team – Anything is Possible – Practice Kindness
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We’ve designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We’ve designed our top-notch benefits program with these goals in mind. In a nutshell, we’ve built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Please note that benefits vary by country. If you have any questions, please don’t hesitate to ask your Talent Partner.
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by Ronald Barron | Nov 21, 2022 | Uncategorized
Job Description
Title: Senior Product Manager – Commerce Platform
Bolt is on a mission to democratize commerce. Since our founding, we’ve relentlessly focused on creating a world class buying experience that’s available for all online businesses not just the giants of retail. Through CheckoutOS and our growing network of tens of millions of shoppers ready for one-click-checkout at the point of inspiration, Bolt is leveling the playing field for retailers and making shopping easy, trusted, and secure for consumers.
The fact that we’re revolutionizing ecommerce is only half of the equation we’re also transforming the way we work. At Bolt, we’re committed to working Consciously, and believe in balancing execution with humanity. Our team is driven by the great technical challenges in our path, and by the thrill of creating a new standard for work. Come join us on the adventure today!
At Bolt, the product team takes ownership of turning ideas into extraordinary products and services at scale every single day. Bolt is the future of online commerce and our platform enables millions of shoppers to transact with their favorite merchants.
Bolt’s Commerce Platform team sits at the core of our business by creating a single integration layer for all e-commerce systems. As a Senior Product Manager for the Commerce Platform team, your mission will be to drive the vision & roadmap for a universal integration layer for all e-commerce systems. You’ll need a mix of deep technical expertise and business thought leadership to excel in this role. You will partner closely with engineering, partnerships and other cross-functional teams to drive short term execution and long term innovation. Lastly, you need to be comfortable with moving into uncharted territories, building products and features outside of your areas of expertise.
What You’ll Do:
- Own the vision and narrative for the future of Commerce Platform at Bolt.
- Influence partners in the ecommerce space to build out best-in-class integrations that improve the experience for our shoppers and merchants.
- Seek out customer, data, and design-driven insight and use that insight to help your team clear plans, priorities, and goals for your team.
- Consistently deliver high-quality new products and features while improving the reliability of what already exists.
- Set audacious goals for your area’s impact on the overall organization and regularly hit business objectives.
- Speak the language of the engineering, design, and go-to-market functions to coordinate complex cross-functional initiatives.
- Translate long-term vision into clear actionable next steps for both internal and external engineering teams.
What Excites Us:
- 5+ years of experience as a product manager delivering excellence in SaaS based companies. Experience in ecommerce is a plus.
- Foundational understanding of technical designs and working with multiple internal and external development teams.
- A clear history of delivering high-quality products.
- Data-oriented mindset and customer-obsessed curiosity.
- Strong communication skills for complex product, engineering, and design ideas.
- Extremely organized and able to quickly digest and organize complex information.
Base Salary compensation: For this role our base salary range is targeted between $157,000-$204,000 per year. Final offer amount is determined by a number of factors including but not limited to experience and position level. At Bolt, we take a geographically neutral approach to compensation, meaning that we pay based on job function and level, not location.
Benefits:
- Comprehensive health coverage: Medical, dental and vision
- Remote-first workplace
- 4 day work weeks
- Time away: Flexible PTO, paid holidays + floating holidays and your birthday off
- Equity Early Exercise Program
- Paid parental leave
- Phone, Utilities, and Wellness stipends
- Competitive Pay
- Retirement plans
- Virtual and in-person team & company events
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by Ronald Barron | Nov 18, 2022 | Uncategorized
Job Description
CRM Marketing Manager – Marketo Expert
- Dallas, TX, USA
- Employees can work remotely
- Full-time
Company Description
Altisource is a leader in providing services and technology for the mortgage and real estate industries. With innovation as a guiding principle and a focus on compliance and exceptional service, we provide end-to-end solutions in origination and servicing, and offer online real estate platforms for consumers and investors.
Job Description
ARE YOU READY FOR AN EXCITING GROWTH OPPORTUNITY?
- Are you a data driven marketer who is focused on increasing digital performance?
- Do you have a passion for building and managing new and efficient digital advertising to increase results?
- Are you a team player who loves collaborating with other team members?
If so, we would love to hear from you! We are looking for a CRM Marketing Manager with deep Marketo experience to help our Global Marketing team collaborate with internal stakeholders to successfully develop and execute digital marketing programs that support our Servicer Solution B2B offerings.
This is a career growth opportunity. If you are highly data driven, like a hands-on job as well as managing partners & agencies, are highly collaborative, and have substantial experience with Marketo then we are looking for you!
This is a telecommuting opportunity, working fully remotely, so a candidate can be located anywhere in the United States.
WHAT YOU GET TO DO
- Develop digital and email marketing processes by product/service with detailed goals, objectives and KPIs; obtain approval of plans with manager/ internal subject matter experts / leadership.
- Communicate with cross-functional team of Copywriters, Art Directors, Developers and Coordinators to fulfill BU requests and expectations
- Support B2B marketing teams to maintain and update digital content, campaigns and web properties; ensure all email marketing efforts are effectively supported through Marketo
- Prioritize and project manage all marketing deliverables and share progress on a weekly basis with manager and internal team. This is a fast paced environment!
- Ensure ongoing tracking of best in class digital approaches as well as key competition that may impact marketing approach and/or campaigns; market changes
Qualifications
WHAT ABOUT YOU? You have…
- Extensive Marketo experience with certification required
- Experience with managing projects, especially the design and development of websites
- Website implementation experience, preferably from a digital agency
- Technology expertise to speak to development needs (HTML, CSS, Java, Sitecore preferred)
- Experience with managing and tracking lead generation campaigns including email campaigns
Additional Information
THE PERKS OF WORKING AT ALTISOURCE
Prosperity:
- Competitive base salaries!
- 401k plans with company matching we want to empower you to further your career, and prepare for retirement!
- Salary $72,000 – $108,000 plus bonus
Good Health:
- Comprehensive Medical, Dental, and Vision insurance plans
- Tax-free Flexible Spending Account
- Life insurance and long-term disability
…And Happiness!
- Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year!
- Plenty of employee engagement activities including global remote programs
Are you up to the challenge? Apply today!
At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.
APPLY HERE
by Ronald Barron | Nov 18, 2022 | Uncategorized
Job Description
Title: Lead Developer Advocate
Location: United States (Remote)
About Pantheon
Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.
Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We’re enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!
The Role
Pantheon grew out of the community of professional web development teams building sites with WordPress and Drupal. The Developer Relations team keeps Pantheon connected to those roots and are passionate about helping developers build websites that deliver extraordinary results. As the Lead Developer Advocate you will lead our worldwide developer advocacy efforts to elevate our developer community and help drive growth at Pantheon. You will play an integral role in inspiring web developers to use our platform, engaging with our developer community, and representing Pantheon in the broader open source communities. By creating content like videos, presentations, technical blogs you will inspire developers to try Pantheon and be successful on the platform in their organizations. If you are eager to be part of a diverse team with big goals and have a passion for developers this is your dream job.
Cool Things You’ll Do
- Define and execute strategies for driving developer awareness and adoption of the Pantheon Platform
- Lead a team of developer advocates and own metrics to measure the success of the team
- Establish the cadence and execution of developer-facing content and engagement initiatives in the community both virtually and in-person
- Create technical content such as videos, conference presentations, technical blogs, sample code to inspire and enable developers
- Prototype projects and technical integrations using the Pantheon platform and tools in the broader ecosystem
- Serve as a thought leader to engage developers on innovative approaches and solutions
- Act as the voice of developers by summarizing patterns observed in the community and sharing that information with cross functional teams to provide input to the developer experience and the product direction
- Be an ambassador for Pantheon and participate in larger open source communities
What you Bring to the Table
- 6+ years experience with web development with WordPress
- 3+ years experience in developer education, developer relations or a customer facing role
- 2+ years experience as a people manager of a developer advocacy or technical team
- Working knowledge and expertise in decoupled CMS architectures
- Strong understanding on how advocacy impacts product adoption and community growth
- Proven track record of creating and producing engaging and informative technical content (such as videos, technical blogs) that resonates with developers
- Experience creating presentations and speaking at technology conferences
- Clear communication skills to different internal and external audiences in both written and verbal mediums
- An active and credible presence in developer communities and contributions to an open source project
- Innate desire to share knowledge and help developers solve problems
- A self-starter attitude with demonstrated problem solving and analytical skills
- Willingness to travel to conferences and other events
What We Offer
We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.
- Industry competitive compensation and equity plan
- Flexible time off, sick days, and 13 paid holidays
- Comprehensive medical insurance including Health, Dental and Vision
- Paid parental leave (plus fertility, adoption and other family planning benefits)
- In-office workspace (San Francisco and New York) and remote home office furniture reimbursement
- Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
- Events and activities both team-based and company wide that inspire, educate and cultivate
APPLY HERE
by Ronald Barron | Nov 18, 2022 | Uncategorized
Job Description
Principal Applications Architect for Constituent Engagement
Job ID52498
Location: All United States
Full/Part Time: Full-Time
Regular/Temporary: Regular
Office Location: Flexible within the USA
Who We Are
The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.
One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply we’d love to hear from you. To quote a popular saying at TNC, you’ll join for the mission, and you’ll stay for the people.
What We Can Achieve Together
The Principal Applications Architect for Constituent Engagement Systems is the technology lead in providing vision, defining strategy and designing solutions using their expert technical knowledge. They provide product development level expertise of BlackBaud CRM (BBCRM) for functional and technical support, contributing to all activities in the application development and maintenance life cycle for BBCRM and related applications and interfaces. Drawing from industry knowledge of other non-profits and CRM features, this position designs, develops, directs, and supports new, complex, technology solutions, including transformative maintenance and improvement efforts, from the ground-up according to system requirements and modeling TNC’s development best practices. They perform tasks assigned as required to complete projects and support for production incidents of varying complexity focusing on the most complex and urgent. They are a technical mentor and coach for the application development and support engineers on the IT Constituent Engagement Systems team helping prepare and train them on development best practices for SDK development, coding standards, code promotion, sandboxes, version control, CI/CD, code debugging, and all aspects of the development life cycle striving for operational excellence and efficient operations. They have extensive knowledge of the key technologies, industry trends, and players in the non-profit CRM community that they can draw upon to analyze changing business and market circumstances as well as industry trends to uncover alternatives and develop/implement optimal solutions for the future. They work closely with the Enterprise Architecture team for defining new strategies for BBCRM and assist with development of data standards that will facilitate integration between systems. They will provide similar support for other Constituent Engagement platforms as time allows and based on priorities. This position reports directly to the Associate Director CRMS Application Development and Support for Constituent Engagement. This position does not have supervisory responsibilities.
We’re Looking for You
Are you passionate about applications and programming and looking to put it to use supporting the environment? Do you like data-centric tools? Guided by science, TNC creates innovative, on-the-ground solutions to our world’s toughest challenges so that people and nature can thrive together. We’re looking for someone with deep expertise who is industry savvy and motivated to making sure our Constituent Engagement systems are operating smoothly and receive the necessary enhancements to keep us thriving! While you will focus on solutions for our Constituent Relationship Management System (CRMS), your technical expertise and deep knowledge of the Information Technology industry will be put to use integrating data between the CRMS and many other internal and external applications. We need your experience and expertise designing and developing solutions that have high value and impact with low maintenance costs. Our team of dedicated developers is eager to learn from you.
What You’ll Bring
- Bachelor’s degree in Information Systems, Computer Science or related field, or equivalent experience.
- 8 years of experience in Information Technology field with 9 years of recent relevant experience with full life-cycle technology application development for highly complex, organizationally impacting initiatives.
- 8 years of experience with multiple global non-profit organizations’ business rules and constituent engagement systems (e.g. CRM, eCRM). Extensive technical and business contacts in the industry.
- 8 years of product development level experience with the design, development, and support from the ground up of highly complex, organizationally impacting solutions for BBCRM
- Experience with the .Net framework and MS SQL Server development including extensive experience with Visual Basic and C# development and support.
- Experience designing, developing and maintaining APIs for data integrations from the ground up.
- Experience designing, developing and maintaining SSIS applications from the ground up.
- Experience with at least two of the following areas: relational database best practices and concepts, such as Business Analysis, Data Analysis, Data Modeling, Data Standards, Data Quality Management (DQM), Data Cleansing, Data Architecture, DDL, Data Dictionaries, Data Marts, Data Mining, Data Warehouse / Warehousing, Value Chain, Data Sampling, Referential Integrity, and data-centric tools.
- Experience with the systems life cycle, project management principles and programming best practices and concepts.
- Experience analyzing highly complex system-wide technical specifications and interfaces, debugging applications programs, and producing user and technical documentation.
Desired Qualifications
- Master’s degree preferred.
- Extensive experience working with and developing large scale BBCRM add-ons like the Global Batch Import, Brightvine Data Link, and Velocity. Specific experience with BrightVine Data Link, Zuri Velocity or other BBCRM integration tools; experience with other BrightVine and Zuri tools.
- Experience with designing and development solutions for Blackbaud in the cloud.
- Experience with The Nature Conservancy BBCRM implementation and related customizations.
- Experience with design and development of solutions using BB SkyAPI.
- Extensive with Blackbaud Partners firms, for both technical and service support.
- Experience working with other non-profit fundraising applications such as Engaging Networks eCRM, SAS CI-360, and Mobile Commons.
- Experience with Silicon Harbor Solutions BBCRM/Outlook integration tool or other Outlook plug-ins.
- Experience with BBCRM/Mailchimp integrations; Experience with Blackbaud BBIS.
- Experience with Agile methodologies and best practices and supporting technologies such as the Atlassian suite of products.
- Experience with Git, Git Workflow and Bitbucket for version control.
- Experience with AWS and/or Azure private/public/hybrid cloud model design, implementation, orchestration and support.
- Experience with modeling the best practice of the software development life cycle for a global organization.
- Experience with developing or implementing data management and self-service reporting tools for global organizations, particularly leveraging BBCRM data.
- Experience with developing or implementing digital asset management tools and integrations
- Experience with document and knowledge management, document storage and workflow applications, such as PaperSave.
- Experience working with project teams and internal business partners, including Development, Membership, Marketing, Cash Receipting and other fundraising and constituent management functions.
- Strong time management skills and the ability to prioritize multiple competing demands.
- Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
What We Bring
Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!
TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits.
We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.
The Nature Conservancy is an Equal Opportunity Employer. Our commitment to diversity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of diverse backgrounds, beliefs and culture. Recruiting and mentoring staff to create an inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings!
TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process.
Where legally permissible, TNC requires all new employees to be fully vaccinated and willing to keep up to date with vaccines that protect against COVID-19. By accepting an offer of employment, you agree to comply with this requirement, unless you are entitled to a legally mandated exemption.
An attractive salary and benefits package is part of TNC’s value proposition to our employees. TNC strives to provide competitive pay and bases salaries on the geographic location of the role while committing to closing the gender pay gap and providing hiring salary ranges when possible.
Since we support flexible and remote work for our employees, many positions have a flexible location within countries where we’re registered as a Non-government Organization and established as an employer. This may mean we’re unable to provide a hiring salary range in the posting for some of our positions. However, candidates invited to be part of our interview process will be provided their location specific range upon request.
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by Ronald Barron | Nov 18, 2022 | Uncategorized
Job Description
Project Manager III
locations ZZ – Remote Location
time type Full time
job requisition id R123981
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Project Manager III within PNC’s Treasury Management organization, you will be based anywhere within PNC’s footprint. This is a remote position that can sit within the PNC footprint, although it may not be available in all jurisdictions. Certain job responsibilities may require in-person, in office activities on a regular basis.
Position will provide support to product managers, product owners, and others to organize and execute on new product development, product enhancements, and other change initiatives. As a member of the Initiative Delivery team, you will work with initiative owners and project teams to refine and document project scope and objectives, organize project activity and participants to complete that activity, and create needed project artifacts to ensure intended outcomes for the initiatives.
Qualifications:
- BA/BS plus 2+ years of project management related experience.
- Strong communication and organizational skills.
Job Description
- Manages projects from original concept through final implementation and post-project assessment. Accountable for meeting project objectives within established timeframes. May be assigned a single project or a portfolio. Typically project size is greater than $2.5m.
- Develops strategy, processes, resource allocation, budget, guidelines and support of project management team.
- Partners with internal project liaisons to acquire resources, assigns tasks, directs activities, and controls project execution. Coaches and mentors project team members.
- Tracks and reports progress, analyzes the results based on facts, defines the products of the project, and forecasts future trends in the project. Proactively manages changes in project scope, identifies potential crises, and devises contingency plans.
- Maintains communications for governing bodies and interested parties. Communicates project expectations to team members and stakeholders in a timely and clear fashion.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
Competencies
Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.
Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.
Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
IT Standards, Procedures & Policies – Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
Organizational Leadership – Knowledge of, and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Project Administration – Knowledge of, and ability to use, organizational strategies, practices and tools for administering projects.
Project Management – Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
Education
Additional Job Description
Base Salary: Commensurate with skills and experience.
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit
Disability Accommodations Statement:
The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call and select Option 4: Recruiting or contact us via email at
The Human Resources Service Center hours of operation are Monday – Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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