by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
Title: Senior Software Engineer (L3)
Location: Remote – US
See yourself at Twilio
Join the team as our next Software Engineer
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
Twilio is growing rapidly and seeking talented engineers in the Flex Business Unit. As part of the Flex Customer Connect team, you will collaborate in the design and implementation phases of cloud-based distributed systems to build the next generation customer interactions platform for Flex. Additionally, you’ll have the opportunity to influence and implement architectural solutions that will enable us to achieve our goal of being the world’s most trusted communication platform. Not only will you have the opportunity to work on some of the most complex and exciting technical problems in the industry, you will also be working across the product scope based on priority needs and work directly with other teams delivering some of the most innovative solutions around.
Responsibilities
In this role, you’ll:
- Collaborate with other team members, including our Product team, to help influence, own, and improve our product offering
- Influence teams to continuously be improving while supporting progressive ways to solve problems; adopt new technologies and strategies where applicable.
- Drive architecture and building systems for multiple orders of magnitude of growth. Every big idea starts small: open up boundaries and keep raising the bar as solving small problems can bring big results. Never settle and keep pushing yourself and the teams forward.
- Drive quality by writing unit tests, functional tests, and performance tests in a continuous delivery environment. Always look for the next opportunity for Twilio to improve our quality, reliability and security to continuously earn our customers trust.
- Support production operations, building, releasing and assisting with team on-call. Teams will be small and empowered so that you can move fast and ship to production multiple times in a 2 week sprint
- Evaluate opportunities, risk and technical strategies and provide key findings to internal partners.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 5+ years experience in designing and building and operating high-scale, mission critical cloud based production systems.
- Knowledge of architectural patterns and archetypes for building mature services, especially for distributed and multi-regional systems.
- Advanced level full stack developer with familiarity with best coding standards and proven record of high quality coding skills.
- Exposure to high level service design — modeling interfaces and internals in a modular, composable, and extensible ways.
- Good working knowledge with cloud service providers and highly distributed systems.
- Extensive experience with REST API design and implementation
- Understanding and hands on experience working with SQL and NoSQL databases.
- Knowledge of Actor based systems and state machines.
- Ability to work on-call rotation weekend and holiday hours
Desired:
- Good written and verbal communication skills.
- Ability to influence and build effective working relationships with all levels engineers.
APPLY HERE
by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
Program Director
Posting Location: Remote, US
Req #: 2023-36777
Category: Account Management
Why Compucom? (Overview)
The Program Director will be directly responsible for one or more clients and will be accountable for the P&L, revenue growth, and services. The Program Director will manage a total revenue of $1-10+ million. This individual will also build, manage, and develop a high performing team of Service Delivery Managers. The ideal candidate would be a self-starter who programmatically drives commercial, operational, and customer relationship improvements.
This is a remote position that reports directly to the Sr. Director of Program Management.
What We Need & What You’ll Do (Responsibilities)
- Act as the client’s advocate inside of CompuCom and own the overall Profit & Loss (revenue through Margin), growth, and Gross Margin Dollars for client(s).
- Build trusted customer relationships based on mutual respect for the customer’s business and how CompuCom can support their business and IT objectives.
- Direct the day-to day operations of customer relationship team that is focused on providing customers with support, guidance, and knowledge resources to boost renewals and strive for zero churn.
- Responsible for Service Level Achievement (SLA) through onsite, Remote Services, and Shared Services and overall governance to include:
- Operational: monthly and quarterly
- Commercial Contact Governance (adherence and knowledge of the contract)
- Strategic: innovative road mapping
- Implement strategies and processes to deliver a consistent client experience from onboarding through all phases of the customer lifecycle while promoting retention; Client Satisfaction to be measured via Net Promoter Score (NPS) and operational Customer Satisfaction measures (CSAT).
- Lead the planning process for incremental growth alongside sales, product development, and other customer facing functions.
- Responsible for revenue forecasting in collaboration with delivery and program management based on actual sales volume, client information (such as new app releases and end-user additions), and forecasting trends (prior volume, seasonality, etc.) .
- Manage a team of service delivery managers to include providing leadership, addressing discipline issues, hiring and terminations, administrative duties, and training for continuous improvement.
- Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company
Who You Are (Qualifications)
- Bachelor’s Degree in Business Management, Computer Science, or related field.
- 5-10 years of related experience
- Prior management experience with strong leadership skills
- Excellent delivery skills in related IT/Product categories
- Strong strategic and tactical account management skills
- Effective communicator with strong attention to detail
- Ability to work independently as well as in a team environment
Preferred Qualifications
- Experience in sales accounts in related IT/Product categories
APPLY HERE
by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
Account Supervisor – Remote
Location: United States
Reporting to the Account Director, the Account Supervisor will be responsible for leading the day to day planning and execution of our client’s logistic and operational marketing program. You’ll serve as the primary point of contact for our client as well as our field team and cross functional departments across the agency. To thrive in this role, you have the ability to communicate effectively across a wide range of audiences and have a background in operations, logistics, and events.
ABOUT GMR MARKETING
We are the Experience Agency Making Unforgettable Stories Born of Humanity
NOT JUST EXPERIENTIAL. EXPERIENCE.
The lines have blurred. People live in the physical, digital, and social worlds all at once, and your brand experiences should do the same.
NOT JUST TELLING. MAKING.
The best stories are lived, not heard. Make an immersive world for people to explore so they can experience something they’ll never forget.
NOT JUST CONSUMERS. HUMANS.
It all starts with the human. If you want to make a lasting impact, look beyond the wallet to understand what motivates and inspires people.
REQUIRED SKILLS
- Client Management. You will manage day-to-day client relationships including executing and managing programs and deadlines daily, ensuring quality work is provided.
- Project Management. You have experience planning, developing and managing multiple program details at one time to ensure that all elements are delivered on time and that all stakeholders can utilize the resources provided. To support these efforts, you’ll manage status documents, timelines, and meetings/calls, and will work closely with various groups to monitor program statuses, scopes of work, and budgets.
- Operations and Logistics. You have prior experience in managing operations and logistics and excel at being organized and keeping programs up to date.
- Event Execution. You have experience managing, planning, executing, and recapping events and have the flexibility to adjust based on client needs and expectations. You have the ability to take on an event and run with it.
- Leadership. You demonstrate the ability to mentor and grow account service team talent, including training, mentoring, maintaining deliverables and timelines, and performance evaluation.
- Cross-Collaboration + Effective Communication.You will build and maintain relationships with our clients, field team, and GMR internal teams. You will work closely with our Staffing, Fleet, and other internal teams to ensure program milestones are being met and delivered.
APPLY HERE
by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
Technical Enablement Manager, Revenue
Location: Remote
Who we are
Recharge is the leader in powering physical subscriptions, making it one of the most important ecommerce engines. Recharge powers over 50M subscriptions worldwide and has processed more than 10B in transactions. More than 15K brands such as Verve Coffee Roasters, Bokksu, Who Gives A Crap, Billie, and Bite Toothpaste Bits rely on Recharge daily to grow their businesses and delight their customers.
Recharge’s mission is to enable brands and merchants to form strong, lasting relationships with their customers through recurring purchases. As merchants seek ways to drive more direct sales and distribution through their channels and move away from a reliance on traditional online marketing strategies, Recharge has made it possible to grow businesses with seamless, recurring customer transactions.
Bootstrapped until 2020, Recharge is valued at over 2.1B dollars and is a double unicorn with a total raise of 277M dollars. Join us as we work with our merchants to define the future of ecommerce.
Overview
As a Technical Enablement Manager, you will play a key role within the Revenue team at Recharge, working closely with leadership across technical and business facing teams as we accelerate our go-to-market strategy.
In this individual contributor role you will be responsible for leading and managing technical learning programs for Account Managers, Sellers, and Partnership Managers across the pre-sales, post-sales, and renewal process.
An ideal candidate will have industry experience in eCommerce, a solutions focused approach to technical enablement, and previous enablement experience. Come prepared to act as a key player of the Revenue Organization — rolling up your sleeves and getting things done.
What you will do
- Live by and champion all four of Recharge’s core values (#ownership, #empathy, #day-one, and #humility)
- Review feature outlines and product documentation in order to write and deliver training, catering to audiences with varying levels of technical knowledge
- Work closely with Product Marketing and Product Support to understand product positioning and messaging to ensure that each GTM team receives technical enablement prior to new releases
- Work with Subject Matter Experts to maintain and update existing content
- Deliver written, live, and recorded trainings leveraging content developed by or with the Revenue Enablement team
- Take a solutions focused approach, thinking through how each new release ladders up to and can be positioned in the context of our merchants’ goals and market trends
- Gather feedback and measure KPIs in order to track engagement and adapt technical training to audience needs
What you’ll bring:
- 5+ years of relevant industry experience (including eCommerce, payments, and adjacent industries), 3+ years in a solutions focused role, experience in technical enablement, strategic account management, or sales engineering preferred
- Experience reading and distilling technical documentation into accessible content for customer facing teams
- Knowledge of RESTful APIs, JavaScript, and SDK operations is preferred
- Engaging presentation and communication skills
- Project Management skills to help manage multiple projects from start to finish
- Experience working cross-functionally to build successful content and training and can provide examples
- An appreciation for a fast-paced, dynamic environment and can balance setting strategic priorities with high-quality, tactical execution
- Proven ability to work independently with a make it happen attitude, able to operate and execute in areas of uncertainty and ambiguity, problem solver and quick learner
APPLY HERE
by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
SEO Strategist – Work from Home
Location WFH, United States of America
Job Id 329814
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
SEO Strategist (Lead Marketing Manager)
The SEO Strategist is responsible for developing and executing comprehensive SEO campaigns to enhance the online visibility and search engine rankings of our brand websites. This role requires a deep understanding of search engine optimization techniques, audience targeting, and digital performance analysis. The SEO Strategist will collaborate closely with key stakeholders to ensure the success of our website’s SEO efforts.
This is a pivotal role that will engage in close collaboration with various cross-functional teams, including marketing managers, content creators, web designers, web developers, the brand team, and more, to collectively drive and amplify organic traffic growth. Proficiency with SEO tools, Google Analytics, and other relevant platforms is essential. The SEO Strategist will play a vital role in shaping the online presence of our services through effective SEO strategies.
The Main Responsibilities
- Develop and implement effective SEO strategies to increase the visibility of our brand websites.
- Conduct thorough keyword research and analysis to identify high-potential keywords for optimization.
- Collaborate with content teams to optimize website content, ensuring it aligns with SEO best practices and targets relevant keywords.
- Perform comprehensive competitor SEO analysis to identify industry trends, benchmark our performance, and uncover opportunities for enhancing our website’s search engine visibility and rankings.
- Conduct thorough content and keyword gap analyses to identify opportunities for creating relevant content and optimizing keywords, contributing to improved search rankings and organic traffic.
- Conduct in-depth SEO technical audits to assess website health, identify technical issues affecting search performance, and provide actionable recommendations for optimization.
- Identify opportunities for on-page and off-page optimization to improve search engine rankings.
- Collaborate closely with content, social media, marketing managers and regional marketing managers to ensure seamless alignment of SEO strategies with overall marketing initiatives and campaigns.
- Stay up-to-date with industry trends and algorithm updates to adjust strategies accordingly.
- Monitor and analyze website performance using tools like Google Analytics to assess the impact of SEO efforts.
- Create and manage link-building campaigns to improve domain authority and search engine rankings.
- Implement and refine local SEO strategies to enhance visibility within specific geographic areas, driving increased online presence and engagement on a regional level.
- Manage and optimize local listings to ensure accurate and consistent information across online directories, enhancing local search visibility and user experience.
- Collaborate with web developers to implement technical SEO enhancements, such as site speed optimization and schema markup.
- Establish and manage ranking and traffic alerts to promptly identify and report potential SEO issues, enabling timely resolution and optimization efforts.
- Provide regular reports on SEO performance, highlighting key metrics and insights to stakeholders.
- Take a proactive role in educating and advocating for SEO best practices within the organization, fostering a culture of SEO awareness and alignment across teams.
- Continuously refine and optimize SEO strategies based on data-driven insights
What We Look For in a Candidate
Required
- Bachelor’s degree or equivalent education and experience.
- Minimum of 5 years of experience in SEO strategy and implementation.
- Proven track record of driving organic search growth and improving search engine rankings.
- Strong analytical skills, capable of interpreting data to inform SEO decisions.
- Knowledgeable in HTML, CSS, and JavaScript.
- Experience with various content management systems (CMS), highlighting the capability to effectively manage and optimize website content for SEO purposes.
- Substantial experience in local search optimization, along with a demonstrated track record of successfully enhancing local SEO performance and visibility.
- Demonstrate the ability to effectively manage multiple SEO projects, prioritize tasks, and consistently meet deadlines in a dynamic and fast-paced environment.
- Experience collaborating internal cross functional teams and with third-party agencies to effectively coordinate and achieve SEO goals through strategic partnerships.
- Proficiency in using regular and enterprise SEO tools and platforms.
- Excellent written and verbal communication skills, including the ability to communicate effectively with cross-functional teams and senior leadership.
Preferred
- Master’s Degree
- Previous experience in the telecom or technology industry.
- Experience in-house SEO settings, showcasing the ability to drive successful SEO strategies within an organizational setting.
- Experience with forecasting SEO outcomes and setting performance benchmarks.
- Familiarity with brand marketing principles.
APPLY HERE
by Ronald Barron | Aug 17, 2023 | Uncategorized
Job Description
Director of UX and Product Design
locations: USA Remote
time type: Full time
job requisition id: R10077
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!
This is an exciting time for Credit Acceptance, as we transform the way that we work to drive big innovation in the auto financing industry. As Director of UX and Product Design, you will be an integral member driving this transformation. You will work on complex initiatives at the intersection of finance and technology, developing experiences that change peoples’ lives.
The Director of UX and Product Design plays a pivotal role in driving innovation, cultivating a talented team of designers, and establishing an effective Information Architecture and Information Design to ensure our products are user-friendly, aesthetically pleasing, and aligned with our business objectives.
Outcomes and Activities:
- This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
- Lead and manage the product design team: recruit, hire, guide, coach, mentor, and foster a collaborative and creative environment that cultivates talent.
- Develop and execute the overall design strategy, incorporating user research, market trends, and business goals to create compelling product experiences.
- Collaborate closely with cross-functional teams, including product management, engineering, marketing, to ensure seamless integration of design throughout the product development lifecycle.
- Drive the development of intuitive and visually stunning user interfaces, interaction patterns, and information architectures across multiple platforms.
- Establish and maintain a design system, design standards and guidelines, ensuring consistency and coherence across products and platforms.
- Conduct regular design reviews and provide constructive feedback to elevate the quality of design deliverables.
- Advocate for user-centered design principles, championing user research and usability testing to inform design decisions and drive product improvements.
- Present research findings, design concepts, and recommendations to stakeholders, including executive leadership.
Competencies:
- Customer-Centric: Fully understands and embraces the customer perspective and stays focused on desired outcomes to achieve product-market fit. Displays empathy and approaches problems from a customer’s mindset before providing solutions. Deeply experienced in human centered design, design thinking and jobs to be done.
- Business-Focused: Adept at balancing user-centric design for exceptional user experiences and business realities such as technical feasibility, resource allocation, and time-to-market. Utilizes a hypothesis-based experimentation mindset, iterates and tests hypotheses regularly and champions high impact outcomes.
- Technology-Driven: Leverages the best modern technologies to imagine, build and deliver revolutionary results. Collaborates effectively with product and technical teams to deliver amazing products to market efficiently with quality. Deeply understands end-to-end user journey and how changes impact the enterprise and applications.
- Transformational Leader: Communicates, partners and influences across teams to deliver winning product experiences and outcomes. Serves as the visionary to set vision and direction across teams. Creates deep partnerships and trust through transparency and inspires partners to collaborate and win together. Embraces change and guides others in managing the impact of change.
Requirements:
- College degree in Design, Human-Computer Interaction, a related discipline, or recent equivalent experience in a related field.
- Minimum 15+ years of experience as a Product Designer or Head of Product Design.
- Extensive experience in product design, with a strong portfolio showcasing your expertise in creating exceptional user experiences across various platforms.
- Proven track record of leading and managing design teams, with the ability to inspire, mentor, and develop talent.
- Deep understanding of user-centered design principles, information architecture, and interaction design.
- Strong strategic thinking and problem-solving skills, with the ability to balance user needs, business objectives, and technical constraints.
- Excellent communication and presentation skills, with ability to articulate design concepts and advocate for design decisions to stakeholders at all levels.
- Organized self-starter who develops plans and has ability to perform with minimal supervision in a team environment.
- Experience working according to Agile principles, sprint-based approaches and collaborating with cross-functional teams.
- Excellent leadership and persuasion skills and the ability to lead through influence without direct authority.
- Experience interacting with people at all levels of an organization, including Executive Management.
- Proficiency with design, collaboration, product management and user analytic tools.
- Passion for innovation, staying current with industry trends and emerging design practices, and applying them, where it makes sense, to create exceptional products.
- Ability to travel 0-15% of the time.
Preferred:
- Experience and understanding of consumer auto buying journey.
- Fintech apply, contract, and servicing of loans.
APPLY HERE
