Editor I, Digital Editor

Job Description

Title: Editor I, Digital Editor,

Temporary

Location: Washington, District of Columbia, United States

OVERVIEW

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.

Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPRThis means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

NPR is looking for an editor adept at audience strategy to help ensure that NPR is nimble in its digital storytelling, and can help distribute our reporting on- and off-platform to meet the needs of our audience.

This means exercising stellar news judgment, having an eye for what stories audiences are interested in and optimizing our journalism to fit varying distribution channels. It also means jumping in at a moment’s notice to strategize how we should cover a breaking news event.

The right candidate for this position should be comfortable shifting seamlessly between different coverage areas, from political news to science coverage, and have hands-on experience working across various different third-party platforms. They should thrive in a high-adrenaline news environment, and can think quickly and creatively about how we reach and retain new audiences.

This is a temporary 3 month position.

RESPONSIBILITIES

  • Drafts and edits display copy, including story headlines, social media summaries for Facebook and alert language.
  • Sends push notifications for planned features and breaking news.
  • Liaises with our third-party platforms to distribute our daily journalism, including Apple News and Flipboard.
  • Perform keyword research and advise on SEO for daily news items.
  • Monitor social media and search trends and recommend story assignments based on audience and news demands.
  • Write and edit for the web and social media with speed, accuracy and voice while on deadline and/or under pressure.
  • Be well versed in audience metrics and use real-time analytics to inform decision making.
  • Exhibits stellar news judgment and ensure all materials meet NPR News standards and practices, including standards of accuracy and fairness.
  • Show flexibility in priorities and subject matter under tight deadlines.
  • Willing to work weekends and evenings, as news demands warrant.
  • Other duties as assigned.

EDUCATION: Bachelor’s degree in journalism, or a writing-intensive discipline (or the equivalent combination of education and experience)

REQUIRED SKILLS

  • Experience editing and managing branded social accounts on deadline, preferably at a news organization
  • Demonstrated excellence in writing and editing for digital
  • Demonstrated news judgment
  • Demonstrated familiarity with NPR journalism and AP Style
  • Ability to work quickly and efficiently under deadline pressure
  • Ability to handle multiple projects simultaneously under stringent timeframes and changing priorities/conditions
  • Ability to both work independently and collaborate with others
  • Proven ability to consistently work well with others, demonstrating, at all times, respect for the diverse constituencies at NPR and within the public radio system.

APPLY HERE

Product Design Lead

Job Description

Product Design Lead

  • Hybrid
  • USA – New York – 1633 Broadway
  • USA – Los Angeles – 777 S. Santa Fe Ave
  • USA – Remote
  • Full time
  • R-020904

Job Description:

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses:

  • Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.
  • Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.
  • Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.
  • Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.

We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

Consider a career at WMG and get the best of both worlds an innovative global music company that retains the creative spirit of a nimble independent.

A little bit about our team:

WMG Tech is a global collective team of experts in Design, Product, Engineering, QA, Data, Operations, Support, and Security. We view technology as the ultimate enabler, a force for good that amplifies human creativity and our business. Whether it’s discovering new artists and songwriters, using data-driven insights and AI to help them create new music and reach new audiences, we’re involved in every aspect of the business, and much more. The possibilities are endless, and we’re just getting started!

Your role:

WMG’s User Experience Team is looking for a Product Design Lead who will lead the strategic overhaul of our internal facing digital product experiences to help artists, songwriters, producers, A&R, marketing and finance users build long lasting music careers for Artists and Songwriters, push boundaries and find new innovative ways to improve our business. Product Design Leads at WMG thrive in fast-paced environments and have a proven track record of simplifying the complex. In this role you will collaborate cross-functionally with writers, researchers, product managers and engineers to create intuitive, user-centered and innovative digital products. Your primary focus will be on transforming these business to business tools to elevate them to have consumer-grade interfaces and ensuring that our products are not only functional but also delightful to use. You will be responsible for crafting experiences that guide users, establish consistent and repeatable patterns for our design system, and drive engagement.

Here you’ll get to:

  • Design at global scale, working on the most important products that power our business and further WMG’s position as the fastest growing major record label in the world
  • Develop and implement design strategies that transform, innovate and optimize our products to align with user needs and business goals and actually see them through from vision through research, design, testing, implementation and to launch.
  • Mapping the end-to-end user journey for key persona workflows and applying service design methodology
  • Lead and mentor other designers, providing guidance and support in executing design projects.
  • Collaborate closely with product managers, engineers, researchers and writers to integrate user insights, opportunities and requirements into the product development processes.
  • In collaboration with a Research partner, drive the planning, execution, and analysis of user research studies, usability testing, and other user-centered design methodologies to meet project goals
  • Translate research findings into actionable design insights and recommendations that drive product improvements.
  • Help create new components and styles, contribute to and maintain our Design System and supporting documentation and guidelines to ensure consistency and clarity across all platforms.
  • Ensure that design solutions meet accessibility standards and guidelines for an inclusive user experience.
  • Stay current with industry trends, best practices, and emerging technologies in product design and user experience.
  • Lead how we collaborate and communicate work in regular design critiques as well as technical and stakeholder reviews.
  • Help shape the culture, engagement and processes of the WMG User Experience team and larger Technology Organization in this time of growth and change.
  • Learn from and collaborate with folks from across the music and tech industry to grow your career and industry knowledge.

About you:

  • At least 7 years of proven experience in Product Design, UX Design, or similar roles with a strong portfolio showcasing how you’ve designed, delivered and optimized intuitive and impactful experiences.
  • Proven track record of bringing a consumer sensibility to experiences and tackling complex flows and customer journeys but still producing elegant and efficient business products that solve complex, data intensive problems.
  • You can work independently or give direction to designers within your team and constantly strive to raise the design bar through applying a wider variety of design skills (e.g., design thinking, design strategy, user problem definition, information architecture, service design).
  • You understand that strategy also requires alignment and are able to lead workshops to align the team and stakeholders around a vision and approach.
  • You know that modern design happens at the systems level not just interface elements or pages and are passionate about design systems and accessibility.
  • Strong proficiency in Figma and knowledge of other major design and prototyping tools as well as user testing platforms.
  • Laser focused on solving for user needs, with a strong understanding of user-centered design principles and user research and testing methodologies.
  • Excellent communication and presentation skills, with the ability to articulate complex design concepts to cross-functional teams.
  • Strong collaboration skills across disciplines and stakeholders to drive positive change, negotiating to outcomes and driving decision-making. You welcome feedback, are a good listener and value a wide range of opinions and perspectives.

APPLY HERE

Associate Director – Omni Design

Job Description

Associate Director – Omni Design

Virtual

We are seeking an ASSOCIATE DIRECTOR OMNI DESIGN to join the Orvis Team! This is a remote position with the expectation the candidate will travel to the Vermont office 3-6 times per year.

The Associate Director Omni Design is an expert in design thinking and is principally tasked with unifying and elevating Omni-design across all channels, categories, and creative vehicles. This role leads, directs, and oversees our design methodology, type direction, illustration, and template architecture for all print & digital expressions.

For more than 165 years the Orvis name has stood for outdoor traditions, quality, and customer satisfaction. At Orvis, we do not sell what we, ourselves, would not be proud to own or give as a gift. Our associates deserve to be proud of our service and our products, and we rely on every associate to apply our pride of ownership credo to drive our quality. Good enough is not our standard. We need to strive for perfection in our products and customer service, to propel our growth and the pride that will fuel our team.

Position Interfaces:

A key leader in Orvis’ Internal Agency, Flybox, this role reports directly to the Sr. DirectorCreative and will collaborate with Flybox partners: Director-Brand Concepts, Director-Brand Editorial, Director-Brand Imagery/Content, Design Managers & Designers; and cross-functional partners: VP-Brand Marketing, Senior Manager, Product Marketing, Marketing Managers, and General Merchandise Managers.

Responsibilities:

  • Major player in sculpting the look/feel of the brand from a design POV in print, digital & social
  • Collaborate with Flybox and Marketing Leadership to lead, develop & gain approval for periodic Strategic Design Framework refreshesdetailing unified graphic, typography & templating standards
  • Lead, inspire and develop the design staff with creative energy, collaborative spirit, and clear design-direction guardrails
  • Seasoned veteran in graphic design, type graphics, and brand-standards designboth hands-on and as a director of work to downstream designers
  • Partner with Design Managers & Marketing to ensure a unified look & feel for all creative executions across the house
  • Proven presenter of work with ability to dramatize how design templates & creative executions answer, deviate, or surpass a brief’s priorities, and why
  • Hindsight with analysis partners to improve engagement and assess future direction based on past performance
  • Great juggler, keeping many balls in the air with a multiplicity of stacked milestones & timelines

Competencies and Requirements:

  • Deep love for the outdoors and our responsibility to leave the campsite better than we found it
  • Bachelor’s degree and/or relevant technical degrees in design
  • 10+ years’ working in progressive roles of responsibility in design & managing of designers/teams
  • Enthusiastic storyteller through interplay of design, photography & copy
  • Ability to react constructively, collaborating with partners on design changes
  • Clear, honest, timely, good-natured communicatorin writing and in conversation
  • Brand-standards hawk who sweats the details
  • Power user of the Adobe design suite

APPLY HERE

Senior UX Designer

Job Description

Title: Snr. UX Designer (Remote)

Location: Remote

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Snr. UX designer is responsible for enhancing customer satisfaction by improving the usability, accessibility, and experience associated with the KnowBe4 products. The Snr. UX designer transfers the strength and personality of the KnowBe4 brand seamlessly throughout the interface of a product.

Responsibilities:

  • Take a leading role in shaping the KnowBe4 flagship product experience strategy alongside product team counterparts, discovering and defining customer, product, and business problems to solve.
  • Research, design, and prototype ideas collaboratively with product team counterparts to refine and validate assumptions about the best solution to customer problems.
  • Identify, share, and support best practices for customer development experimentation as a Lean UX stakeholder to product team counterparts so that all members of the product team can contribute to customer development efforts.
  • Help to establish continuous discovery habits, making customer engagement a weekly habit for the entire product team.
  • Be an evangelist of UX in the organization.
  • Contribute to and in UX team processes and ceremonies like design reviews, Lean UX experimentation, etc.

Minimum Qualifications:

  • BS or equivalent plus 5 years experience.
  • MS or equivalent plus 3 years experience.
  • Degree in Design, UX, HCI, or a related field.
  • A team-player with 3+ years experience in a UX role for enterprise-level organizations with multiple products.
  • Comprehensive knowledge and experience in UX design, research, strategy, and implementation.
  • Experience in collaborating closely with engineering, and an understanding of front-end frameworks (React, Vue, etc.) style sheets, and design tokens.
  • Ability to work meticulously on details, but are also a systems thinker and can see the big picture.
  • Extremely organized and comfortable with producing documentation, facilitating workshops or design sprints, and providing constructive feedback to other designers’ work.
  • Ability to facilitate collaboration, and identifying best practices for process standardization.
  • A passion for strategy, organization, problem-solving, collaboration, and team enablement (DesignOps).
  • Comfort with working closely with stakeholders, telling a design story, and hearing constructive feedback.
  • Excellent communication skills, self-motivated, and very organized.

APPLY HERE

Database Reliability Engineer V

Job Description

Title: Database Reliability Engineer V (Remote)

Location: United States (U.S.)

Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification.

In addition to helping people control their credentials and data, the company’s No Identity Left Behind initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Role Overview

ID.me is looking for a Database Reliability Engineer V to join our team. This position is critical for maintaining the robustness of our data systems. You’ll use your skills in both database engineering and DevOps to establish and upkeep our databases. You’ll work closely with application developers, data engineers, and platform engineers to create a database infrastructure that is both efficient and dependable. This is a high-level individual contributor role with chances for leading and mentoring within the Engineering department.

Responsibilities

  • Lead efforts to maintain the reliability and stability of our database systems, ensuring high availability and performance.
  • Develop and maintain automation scripts and tools to automate database provisioning, monitoring, and maintenance tasks.
  • Continuously monitor and optimize database performance, including query optimization, index performance and resource utilization.
  • Develop and implement database engineering best practices, including testing, documentation, and code reviews.
  • Explore and evaluate new technologies and tools to improve the efficiency and effectiveness of the engineering team.
  • Mentor and guide engineers, helping them to develop their skills and grow within the organization. Ultimately help developers write better queries and implement simpler database designs.
  • Implement and enforce data security best practices, access controls, and encryption mechanisms to protect sensitive data in motion and at rest

Ideal Qualifications

  • 7+ years of professional experience in database administration, with a focus on PostgreSQL or similar database technologies and in-depth knowledge of database security best practices and experience with security implementations.
  • Strong expertise in cloud-based database solutions, such as Amazon RDS, Azure SQL, or Google CloudSQL and extensive experience working with cloud-based platforms, such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)
  • Proven experience in database performance tuning and optimization for OLTP AND OLAP workloads.
  • Knowledge of engineering practices, ORM’s, caching, data domain design, CAP theorem
  • 5+ years of experience in data engineering, software engineering, or a related field
  • 1+ years of experience with data warehousing technologies (Snowflake, BigQuery, or Redshift)
  • Strong knowledge of data storage technologies, including SQL, NoSQL, and data processing platforms such as Hadoop and Spark
  • Expertise in data streaming technologies such as Apache Kafka or Google Cloud Pub/Sub.
  • Experience working in CI/CD framework and familiarity with data architecture and design
  • Superb time management, prioritization of tasks and ability to meet deadlines with little supervision
  • Bachelor’s degree in a technical field (Computer Science, Engineering, Math, Physics, Information Technology, or a related). A master’s degree is a plus.

APPLY HERE

Salesforce Application Support Analyst

Job Description

Salesforce Application Support Analyst

United States, Remote /

Product & Technology Infrastructure /

Full-time

/ Remote

Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you.

We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level.

At BHG, you’ll become immersed in the finance industrywith various loan solutions, credit cards, bank programs, and collections services, which have helped BHG become one of the leading financial solutions providers.

With over 20 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive.

Who You Are

You are a motivated Application Support professional who is passionate about supporting key initiatives in a fast-paced environment. You excel at handling a rapid flow of requests and have experience providing first-level support for software products and tools. You are a hardworking and positive individual who thrives in an environment where you can make a difference from day 1. This team acts as the front-line of contact for support of central technology services and is responsible for interfacing with clients, resolving software incidents, and acting on service requests while achieving high customer satisfaction.

What You’ll Do

  • Provide customer-facing support and problem resolution – troubleshoot production issues, identify and address the root cause, and work with engineering teams to get the resolution deployed to production.
  • Take ownership of assigned tasks, following through on assignments until issues are resolved and closed.
  • Build, develop, and grow relationships with users and other stakeholders
  • Demonstrating the ability to research, document, and prioritize issues, leveraging internal tools, escalating to internal teams as necessary, and prioritizing and managing time effectively in a fast-paced environment.
  • Provide Level 1 end-user support for escalations and ensure IT service levels are maintained.
  • Adhere to established agile methodology, SDLC, support, and service management policies and procedures.
  • Develop and maintain knowledge base documentation.
  • Ability to adapt to a high-paced, high-volume environment with shifting priorities. Multitasking and performing effectively under pressure through strong time management skills

What You’ll Need

  • Bachelor’s degree in Information Technology, Computer Science, or equivalent work experience.
  • Excellent interpersonal, verbal, and written communication skills.
  • Experience working within the Salesforce architecture
  • Experience with reading/writing HTML, APEX, JavaScript, and CSS
  • Demonstrated ability to solve problems, determine appropriate actions, and complete tasks.
  • Ability to work independently, with minimal supervision.
  • Working knowledge of database design and proficient in SQL.
  • Strong customer service and problem-solving skills, including demonstrated ability to analyze issues and to work effectively with cross-functional groups to craft solutions
  • Knowledgeable of software development experience utilizing modern development tools and technologies Microsoft .NET (C#), Azure Cloud, PHP, Full-Stack architecture, development, and execution
  • 1-2 years of experience working with various SDLC methodologies such as Waterfall Agile (Scrum and Kanban); experienced in the use of standard agile tools.
  • Demonstrate ability to learn new technologies quickly
  • Knowledgeable of financial terminology
  • Familiarity with IT tools (i.e., IT ServiceDesk, JIRA Software, JIRA Confluence, etc.)
  • Familiarity with collaboration tools (i.e., Teams, Zoom, etc.)
  • Familiarity with Saleforce.com – Understanding of Objects (Standard and Custom), navigating between Classic and Lightning modes, and researching issues related to APEX triggers and classes, as well as understanding how to research issues using flows, process builder, workflows, metadata, and data models, etc.
  • Participate in evenings and weekends on-call rotation coverage
  • Work evening shift of 12:00 PM 9:00 PM (EST)

APPLY HERE