by Ronald Barron | Oct 5, 2023 | Uncategorized
Job Description
Technical Writer, Information Architecture
- Employees can work remotely
- Full-time
Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
As a Technical Writer, you’ll join a growing content operations team part of Talent Enablement and nestled within Customer Success whose vision is to ignite excellence for every Customer Success advocate on earth. You’ll actualize this vision by overseeing all parts of the content lifecycleplanning, researching, creating, editing, localizing, translating, approving, publishing, and maintainingfor internal Customer Success policies and standard operating procedures. In collaboration with dozens of teams and stakeholders across the enterprise, you’ll demystify complex technical concepts and distill them into easily digestible, findable documentation.
You’ll spearhead internal team projects, move the needle on greater strategic priorities, build an inclusive team culture of continuous learning and growth, and champion knowledge sharing across Customer Success and beyond.
You Will
- Deep dive into the inner workings of our products, services, and technology to convey their process intricacies with remarkable clarity
- Anticipate and understand user obstacles through regular communication and user experience research (and have an innovative mindset for resolution)
- Comply with preset standards on language, writing style, structure, and format
- Embark on a collaborative journey with our Globalization partners and international SMEs to understand how information resonates with a global audience, seamlessly crossing borders and ensuring access to information
- Stay ahead of the curve by keeping up with industry trends, best practices, and emerging technologies, and share insights to continually improve our documentation processes and standards
- Collaborate with Learning Design to create visually captivating and dynamic documentation that incorporates diagrams, screenshots, and other visual aids
- Support integration of complex taxonomies and ontologies to solve complex knowledge management issues, namely navigability
- Work to determine and document project scope, deliverables, prioritization goals, risks, blockers, success measures, resources needed, and downstream impacts through SoW and project management software
Qualifications
You Have
- You put people first.
- You’re technically inclined and learning the nuances of new software and applications comes naturally.
- You welcome technical challenges
- You pay exceptional attention to fine detail and strives to develop professional, cunning edge deliverables.
- You independently drive the successful completion of nebulous projects through systematic project management.
Critical Competencies
- Taxonomy/Ontology
- Information Architecture
- English
- Technical Writing
- Technical Communication
- Content and Knowledge Management tools
- Topic-based Authoring
- User Experience
- User Research
- Project Management
- Knowledge Management
- Analytics and Reporting
- Contact Center
- Finance
- SaaS
- Globalization
- Technical Editing
- Data Visualization
- Stakeholder Management
- Interviewing
APPLY HERE
by Ronald Barron | Oct 4, 2023 | Uncategorized
Job Description
Sr. Adobe AEM Developer – REMOTE(25875)
Remote, Remote | Contract
Job Description
LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We’ve built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we’re very interested in candidates who can help us. If you’re that candidate, this opportunity is made for you!
LRS Consulting Services is seeking a Senior Adobe AEM Developer for a contract (remote) opportunity with our research client in downtown Chicago, IL!
The Sr. Adobe AEM Developer will:
- Design and develop robust and scalable solutions using Adobe Experience Manager in the Cloud.
- Implement AEM components, templates, workflows, and integrations to deliver seamless digital experiences.
- Integrate Adobe Campaign with AEM and other relevant systems to create personalized and targeted marketing campaigns.
- Develop custom workflows and connectors to optimize the use of Adobe Campaign for marketing automation.
- Lead code reviews, provide constructive feedback, and ensure adherence to coding standards and best practices.
- Conduct thorough testing and debugging to maintain high-quality code.
- Identify and address performance bottlenecks in AEM and Adobe Campaign implementations.
- Optimize code and configurations for improved system efficiency.
- Create technical documentation, including design documents, code documentation, and best practice guides.
- Provide training and knowledge transfer to junior developers and team members.
- Collaborate with cross-functional teams, including product managers, designers, and QA engineers, to ensure successful project delivery.
- Act as a subject matter expert in Adobe technologies, offering guidance and support.
- Other duties as assigned
Qualifications:
- 3+ years hands-on development experience in Adobe Experience Manager (Cloud) and Adobe Campaign. With 5+ years relevant experience overall.
- Strong proficiency in Java, JavaScript, and related technologies.
- Experience with front-end development using HTML, CSS, and responsive design principles.
- Familiarity with cloud-based development and deployment.
- Excellent problem-solving and debugging skills.
- Adobe certifications in AEM and Adobe Campaign are a plus.
- Algolia knowledge a plus.
- Candidate must be able to effectively communicate in English (written & verbal)
- Candidates must have permanent authorization to work in the USA for any employer
- Corp to Corp candidates will not be considered
APPLY HERE
by Ronald Barron | Oct 4, 2023 | Uncategorized
Job Description
Staff Software Engineer, Architect (Aspire)
locations
US Remote
time type
Full time
job requisition id
JR107140
We’re Aspire, a ServiceTitan company
We’re Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Acquired by ServiceTitan in 2021, the world’s leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers. When you join our team, you’ll be a part of one of the fastest-growing companies in St. Louis, with an award-winning culture that’s been celebrated by the St. Louis Business Journal and Inc. Magazine. Trusted by thousands of premier field services leaders in the U.S. and Canada, our solutions empower our clients to make better business decisions for their company. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.
Ready to make your career move?
The Platform Architect (Staff Software Engineer) will play a crucial role in the maturation and expansion of our existing and future SaaS product’s architecture and platform. We are looking for an experienced, pragmatic, hands-on architect who can lead, collaborate, and create an architectural vision that aligns with our business objectives.
What You’ll Do:
- In collaboration with other software engineers and architects develop software and platform vision/architecture that supports the development of individual systems and the integration of systems across product lines
- Collaborate with multiple functional areas to identify business needs and ensure solutions are developed that fit into the overall architectural vision and strategy
- Determine high-level sizing of product and feature development
- When needed, lead initiatives or small teams tackling high-impact foundational projects
- Collaborate with engineers and architects from other business units to create integration strategies between products
- Work with engineering teams to implement appropriate design patterns and best practices
- For large scale additions and new products, define, build, and critique POC’s and foundational infrastructure
- Conduct code reviews
- Aid in troubleshooting our most difficult problems
- Critique solutions in a positive and constructive manner
- Document proposals, solutions, architecture, best practices, etc.
What You’ll Need:
- Degree in Computer Science or related field
- Minimum experience: 8 years
- 7+ years of System Architecture experience
- Experience with SaaS product development
- Expertise with one or more public clouds (Azure strongly preferred)
- Strong understanding of cloud infrastructure, data privacy and security
- Experience leading initiatives or small teams
- Effective communicator, capable of presenting ideas and information to Senior & Executive Management
- Can work autonomously on all classes of work assigned
- Design Patterns, OO Design, Service Oriented Design, Domain Driven Design
- System diagramming experience
- C#, .Net, .Net Core, WebAPI
- JavaScript
- SQL Databases
- REST, JSON Services
- T-SQL
- Agile
Preferred but not required skills include
- Azure SQL, Storage, and App Services
- Redis
- Mobile Development
- OAuth
- HTML/CSS
- Angular
- React Native
- Typescript
APPLY HERE
by Ronald Barron | Oct 4, 2023 | Uncategorized
Job Description
Staff Machine Learning Engineer (VoiceAI)
locations
US CA Remote
time type
Full time
job requisition id
JR106719
Ready to be a Titan?
This is a critical role for the next phase of ServiceTitan’s growth. We are sitting on an incredibly rich set of functionality and customer use cases that ServiceTitan will need to continue to enhance, build anew and scale 10X. For this upcoming phase of our continued growth, our data assets (including customer data, transactional logs and externally procured data from partners and web) will need to be productively harnessed to deliver tremendous incremental value to our customers using Analytics, Recommendations and automation and IoT oriented AI solutions. As an initiation of ServiceTitan’s commitment to advancement in data and AI, we recently launched our Analytics and AI products:
Titan Intelligence (https://www.servicetitan.com/blog/titan-intelligence-announcement) As we continue to build our Data and ML capabilities to deliver the promise of helping our customers unleash the power of their data and bring the trades industry at AI parity with other technology enabled industries, we seek to add a Staff Machine Learning Engineer with deep technical expertise in Machine Learning, ML Infrastructure, productionalizing ML workflows and Deep Learning approaches including Large Language Models and Generative AI. This hands-on role will blend a passion for ML and AI with the engineering rigor required to implement a machine learning platform to power the data and AI initiatives at ServiceTitan. Staff MLE will be a key contributor to the technical vision and product roadmap by building ML based product offerings to add significant customer value. This role is for a strong ML practitioner who will build state-of-the-art ML solutions and ML infrastructure @ ServiceTitan.
What you’ll do:
- Implement Machine Learning algorithms for Voice AI, Generative AI, Large Language Models, clustering, classification problems, Natural Language Processing problems etc.
- Collaborate with the product team to discover and develop novel applications of cutting edge Machine Learning algorithms to drive customer value
- Develop end-to-end ML workflows for batch, real-time and near real-time use cases
- Key contributor to the development of ServiceTitan AI platform including training platform, inference platform and model monitoring systems
- Collaborate effectively with cross-functional teams, engineers, Product Managers, customers, and partners
What you’ll need:
- Advanced knowledge of Machine Learning methods and algorithms across traditional ML methods and Deep Learning theory and techniques.
- Experience developing and deploying large scale Machine Learning applications
- Expertise in Machine Learning frameworks such as TensorFlow, PyTorch
- Ability to write high quality code in Python, C++ or Java
- Experience building ML platform to support ML lifecycle across teams and projects
- Ability to empathize with our users and champion their experience.
- Strong communication skills
- High EQ and a strong inclination to build a highly effective, diverse team where all members feel respected, included and can bring their whole self to the job.
- 5+ years of relevant experience
- BA/BS Computer Science or a related discipline. MS/PhD is highly desirable
APPLY HERE
by Ronald Barron | Oct 4, 2023 | Uncategorized
Job Description
Marketing Manager
United States
Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.
More than 60% of all U.S. adults—over 150 million people—live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor’s office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.
As a Marketing Manager at Medsien, you will play a pivotal role in developing and executing marketing strategies to promote our innovative healthcare products or services. You will be responsible for building brand awareness, generating leads, and driving customer engagement to support the growth of Medsien in the healthcare industry.
Key Responsibilities:
- Strategic Planning: Develop and execute comprehensive marketing strategies aligned with the startup’s goals and objectives, considering market trends and competitive landscape in the healthcare sector.
- Brand Building: Establish and strengthen the startup’s brand identity in the healthcare industry. Develop and maintain brand guidelines, ensuring consistent messaging and visual elements across all marketing channels.
- Market Research: Conduct thorough market research to identify target audiences, customer needs, and industry trends. Use data-driven insights to refine marketing strategies and product/service offerings.
- Content Creation: Create engaging and informative content, including blog posts, whitepapers, case studies, and videos, to showcase the startup’s expertise and educate healthcare professionals and consumers.
- Digital Marketing: Lead digital marketing efforts, including SEO, SEM, email marketing, social media, and online advertising, to drive website traffic, generate leads, and optimize user engagement.
- Lead Generation: Implement lead generation strategies to build a robust pipeline of potential customers. Utilize marketing automation tools and CRM systems to track and nurture leads throughout the sales funnel.
- Partnerships and Collaborations: Identify and establish partnerships with healthcare organizations, influencers, and industry stakeholders to expand the startup’s reach and credibility.
- Product Launches: Plan and execute product or service launches, including developing marketing collateral, coordinating launch events, and managing PR campaigns.
- Analytics and Reporting: Monitor marketing performance metrics, analyze campaign results, and prepare regular reports for stakeholders. Use data insights to make informed decisions and optimize marketing efforts.
- Budget Management: Manage the marketing budget efficiently, allocating resources to initiatives that deliver the highest ROI and ensuring cost-effective marketing strategies.
- Compliance: Stay up-to-date with healthcare regulations and compliance standards, ensuring all marketing materials and practices adhere to industry guidelines.
Qualifications:
- Bachelor’s degree in Marketing, Business, or a related field.
- Proven experience in marketing roles, preferably in the healthcare or healthcare technology sector.
- Strong understanding of healthcare industry trends, regulations, and compliance.
- Proficiency in digital marketing tools and platforms.
- Excellent communication, writing, and presentation skills.
- Data-driven mindset with the ability to analyze marketing data and adjust strategies accordingly.
- Strategic thinking and problem-solving abilities.
- Leadership skills and the ability to work effectively in a collaborative startup environment.
- Self-starter with a strong sense of ownership and ability to work autonomously
- Desire to work at an early-stage startup and comfortable with associated uncertainty and rolling-up your sleeves mentality..
- Growth mindset
APPLY HERE
