by Ronald Barron | Oct 5, 2023 | Uncategorized
Job Description
Project Support Specialist, Data Analysis & Content Management – REMOTE
locations
Nationwide Remote Office (US99)
time type
Full time
job requisition id
R2303800
We are seeking a Project Support Specialist for the HUD Exchange (www.hudexchange.info), an award-winning U.S. Department of Housing Urban Development (HUD) digital platform which centralizes resources for HUD’s grantees, providing training, tools, reports, help desks, and much more. Target users include lenders, state and local governments, nonprofits, Public Housing Authorities, tribes, the general public, and more.
As a Project Support Specialist, you’ll join a collaborative team of HUD subject matter experts, content managers, customer service specialists, software engineers, user experience and graphic designers, and data analysts. You will contribute to developing and organizing key information and providing an exceptional customer experience to those seeking information from HUD. You will support tasks within the website and digital product development cycle, manage and analyze data, and manage web content using a content management system and other tools.
Key Responsibilities
Web Functionality and Development
- Work with clients and subject matter experts to identify enhancements and translate needs to a team of software engineers and designers for development and implementation
- Draft requirements for new functionality and tools
- Test website functionality and create acceptance criteria
- Support and conduct user interviews
- Coordinate with software engineers via Jira tickets
- Troubleshoot issues/bugs
- Draft technical user guides for tools/functionality
Data Management and Analysis
- Clean up large sets of data in Excel
- Analyze datasets and report on findings in Excel, Tableau, and other analytics tool
- Develop and maintain protocols, templates, and tracking tools
Content Management and Project Support
- Develop knowledge of HUD’s programs and systems to inform content and respond to user needs
- Research and coordinate with subject matter/technical staff as needed to fully and completely respond to user inquiries or troubleshoot functionality
- Draft and edit content for clarity, readability, and effectiveness
- Respond to client inquiries with a customer service-focused attitude
- Support website content management including: posting resources, FAQs, reports, and other information using a Content Management System (CMS), designing/coding web pages (HTML), and data review/analysis
- Provide general project support (note taking, budget tracking, monthly reporting, invoicing, data analysis)
Basic Qualifications
- Bachelor’s degree (or equivalent) in Public Policy, Government, Economics, Urban Planning, or another relevant field OR 2 years college & 2+ years relevant work experience OR 4+ years relevant work experience
Required Skills/Experience
- Proficiency in MS Office Applications (Word, Excel, PowerPoint, Outlook)
- Technology savvy individual who is eager to learn about web applications and software
- Interest in doing good and supporting affordable housing and community development
- Proactive self-starter with proven organizational and time management skills, with strong attention to detail and ability to work effectively in a fast-paced environment
- Excellent problem-solving skills with the ability to analyze situations, identify existing or potential problems, and recommend solutions
- Experience developing and maintaining spreadsheets and analyzing datasets
- Excellent communication skills with the ability to tailor communications for the web and to people with varying levels of technical understanding
- Outstanding customer service skills with the ability to remain cool under pressure and possessing a no-problem-too-big-or-too-small attitude
- Excellent copy editing and QA/QC skills
- Excellent interpersonal skills and desire to work in a team environment
Preferred Skills/Experience
- Experience in data visualization software (e.g., Tableau, Power BI)
- Experience using applications such as: Content Management Systems (CMS), Mailchimp (or similar application), Google Analytics, Survey Monkey, YouTube, Twitter, SharePoint, Jira, Salesforce, etc.
- Experience in web development, design, and coding (HTML)
- Experience making web content user-friendly and 508 compliant
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by Ronald Barron | Oct 5, 2023 | Uncategorized
Job Description
Title: Senior Software Engineer, MongoDB Specialist
Location: Remote
Mural’s mission is to inspire teams to connect and innovate, while bringing purpose and intention to the craft of collaboration.
Founded in 2011, Mural is a leading innovator in visual collaboration for hybrid, remote, and distributed teams. We believe in what we build, and our team of more than 600 Muralistas around the world collaborate in the Mural app. Our values guide our intentionally inclusive product and culture, which includes collaboration design education and a flexible monthly stipend for learning, wellness, and coworking.
Mural has raised $200M to date and is growing rapidly to fulfill our mission. The company is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, GitLab, Microsoft, and Atlassian.
ABOUT THE TEAM
Our team is a crucial part of the Foundation organization. We are dedicated to safeguarding, supporting, and advancing the software and systems that power all of the Mural’s public services. With an unwavering focus on availability, latency, performance, and capacity, our vigilant eye ensures uninterrupted service delivery to our users. Together, we strive to maintain the reliability and optimization of our infrastructure, enabling seamless experiences for our customers.
YOUR MISSION
We are actively seeking a seasoned Senior Software Engineer, with a specialized focus on MongoDB, to join our team. As a MongoDB Specialist, you will lead in the design, construction, and maintenance of our database architecture for software products. Your role will involve close collaboration with development teams, product departments, and data engineering to ensure that our databases not only scale, but also maintain exceptional levels of reliability and efficiency, adhering to best practices in the field.
Extensive experience with scalable usage of MongoDB in application backends is a key requirement for this position.
WHAT YOU’LL DO
- Design and implement database architecture for software products, including MongoDB databases.
- Define database schema and data structures based on business requirements
- Ensure that the data stores achieve maximum performance and availability
- Design indexing strategies.
- Design and implement software tools and applications that extend the given capabilities of existing data stores technologies, in order to meet unmet needs.
- Collaborate with development teams, product departments, and data engineering to integrate database components with their client software applications.
- Help product departments use our data stores with the best practices and ensure data governance and compliance.
- Stay up-to-date with emerging database technologies and trends, and propose strategies for staying ahead of our game.
- Be on a rotating on-call schedule
WHAT YOU’LL BRING
- 5+ years of experience in the design, implementation, configuration, and administration of MongoDB databases.
- Software development experience with proficiency in at least one programming language.
- Experience with NoSQL schema management including large-scale schema migrations with live data
- Experience with enterprise-compliant database models and operations.
- Experience in designing and implementing strategies that provide high availability, redundancy and business continuity to mission-critical systems.
- Experience in managing SIEM solutions like DataDog, NewRelic, Prometheus+Grafana, etc.
APPLY HERE
by Ronald Barron | Oct 5, 2023 | Uncategorized
Job Description
First Look: Software Engineer (Full Stack)
Location: United States
The Arena Group is looking for a Full Stack Software Engineer to join its best-in-class, fast growing publishing technology platform that powers some of the largest sites on the internet, operating Sports Illustrated (#2 in Sports), TheStreet (#10 in Finance), Parade (#9 in Lifestyle) and many more. We are a 100% virtual company; this role has no in person requirements.
As a Full Stack Software Engineer, you’ll work with a diverse team of top-notch engineers, designers, and product managers. You’ll build new capabilities to our publishing platform and watch them be used by millions of users. You’ll have the ability to learn or further develop your skills in areas such as microservice architecture, UX, data analytics, API design, and AI.
The ideal candidate for this role is a self-starter who thrives in a fast-paced environment, and works well across a variety of stakeholders (editorial teams, sales teams, designers, engineers, executives and product managers).
The Arena Group’s expected annualized base salary range for this position is currently $125,000-150,000. Actual salaries will vary based on multiple factors including, but not limited to location, education, experience and other factors permitted by law. The listed salary range is but one component of The Arena Group’s total compensation and benefits available to its employees.
Please note: due to the volume of applications we receive, only applicants selected for consideration will be contacted.
What You’ll Do
- Work closely with Product Managers and Designers to build new features for our growing publisher base.
- Produce high-quality scalable code that is well tested and easily maintained.
- Participate in all phases of the software development cycle.
- Assist the skilled support and operations teams in triaging and resolving production issues.
What You’ll Bring
- You’ve been building web applications professionally for 4+ years and are comfortable with all layers of the application stack, from infrastructure to front-end.
- You possess strong computer science fundamentals: data structures, algorithms, programming languages, systems, and information retrieval.
- You write scalable, testable, and maintainable code.
- You’re able to multitask, prioritize, and manage time efficiently.
- Experience with some (or all) of the following languages and technologies: Typescript, Python, React, Terraform.
- Experience working on a microservice architecture is a plus.
APPLY HERE
by Ronald Barron | Oct 5, 2023 | Uncategorized
Job Description
Title: (US) Project Manager, National
Location: Remote, USA
Type: Full-Time
Workplace: remote
JobDescription:
For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary:
Reporting to the Manager, Professional Services, the Project Manager works with client on areas impacting change management and operational aspects of the implementation process. Partnering with the Project Manager, the Project Manager, Enterprise will be the liaison for enterprise customers on those areas requiring additional internal PointClickCare process discussions outside the standard implementation. The Project Manager, Enterprise may work with other Project Manager, Enterprise on the same project and span many projects within the practice.
Key Responsibilities
Customer Liaison
- Cultivate a Trusted Advisor relationship with the customers’ project team and the implementation project team.
- Act as an escalation to customers’ management and key contacts with the Director, Professional Services throughout the entire enterprise implementation of the PointClickCare product suite.
- Support the customers’ project team and internal PCC resources on product areas
- Project Support
- Develop a thorough understanding of the customers’ strategic objectives with the purchase of the PointClickCare product suite and suggest best practice methodologies
- Guide customer decision making with regards to implementation phases, resource requirements, and project schedules to set aggressive, attainable objectives.
- Anticipate and communicate customer needs to the implementation project team.
- Manage customer expectations through clear, honest communication
- Represent PointClickCare in customer project steering committee meetings (if applicable).
- Support the implementation project team by serving as an escalation point and source of resolution for any project related issues or roadblocks.
- Reinforce the PointClickCare Implementation project manager as the project leader, and provide support to the project through product enhancement escalations and discussions
- Escalating items to the Technical Account Manager to work with product on high priority items, if applicable for client
- Attend critical meetings between customers and implementation team, including kick off meetings, status meetings, etc.
- Participate in the monitoring and tracking of key performance indicators.
Project Team Contributor
- Understand customer organizational change management needs, then develop and execute a plan for user readiness and acceptance.
- Develop a thorough understanding of the customers’ business, technical environments, needs and constraints.
- Consult with the implementation project team and customer executive team about how to best implement and use the PointClickCare product suite to achieve objectives.
- Recommend optimal approaches to the implementation team in order to enable successful migration to the PointClickCare solution and minimize disruption for customers.
Consultant
- Gather information to clearly understand the customer problem or goal, define and document a solution, and lead the implementation of process and/or product based solutions.
- Develop and maintain expert knowledge in the PointClickCare suite and service offerings.
- Consult with customers on industry and PointClickCare suite best practices.
Candidate Profile
- Strong organizational, managerial, and personal skills.
- Excellent ability to influence, communicate, resolve conflict and negotiate.
- Strong leadership and relationship building capabilities.
- Attention to detail and a passion to do whatever it takes to achieve quality outcomes.
- Quick learner with strong analytical and problem-solving skills.
- Self-driven, motivated, and results oriented.
- Excellent oral and written communication, documentation, and presentation skills.
Required Experience
- 7+ years of long term care industry experience with a proven history of multiple successful SaaS software project implementations.
- 5+ years managing client-facing large, multi-site enterprise projects.
- Experience successfully working with customer C-levels and senior management teams.
- Previous experience with healthcare systems (EHR, EMR, Pharmacy) desired.
- Prior experience leading and participating in steering committee meetings.
APPLY HERE
by Ronald Barron | Oct 5, 2023 | Uncategorized
Job Description
Sale Enablement Programs Manager, Partner Success (12 month contract)
Location: United States
The next chapter of our growth story needs YOU!
At Go1, we have grown from humble beginnings into the world’s largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We’re endlessly curious, collaborative, and inspired by life-long learning. Although we have different backgrounds, we share the same vision; to reach a billion learners as we unlock positive potential through a love of learning. We owe it all to our people. Every win every idea every extra mile. They’ve made us who we are. And there’s so much still to do so much opportunity for you to own. Together, we’re on a path to improving a billion lives and a culture where everyone can thrive
About the Role:
Are you ready to take the reins of a dynamic role that empowers our external partners and drives our market presence to new heights? As the Partner Enablement Manager at Go1, your mission is clear: Empower our strategic and emerging partners to best position Go1 in the marketplace
As the Sales Enablement Program Manager at Go1, you will play a pivotal role in driving the success of our sales teams. Your responsibilities will encompass designing and implementing a top-tier sales enablement program that equips our sales professionals with the tools and knowledge they need to excel in their roles. This role is an exciting opportunity to make a significant impact on our organization’s growth and success.
Why You’ll Love This Role:
- Partner Empowerment Strategy: Craft and execute a winning partner enablement strategy that defines our market position and identifies innovative initiatives to elevate our presence.
- Resourceful Execution: Ensure our partners are well-equipped to effectively showcase Go1’s solution in co-selling and reselling scenarios, fostering stronger partnerships.
- Ecosystem Insight: Uncover the evolving needs of our partner ecosystem and global stakeholders, shaping the strategy and implementation of enablement and upskill programs. This includes designing, developing, and implementing group facilitation.
- Strategic Collaboration: Partner closely with our Partner Success Managers, Product Marketing, Sales Enablement, and Integration teams to ignite new opportunities with strategic and Tier 1 Partners.
- Academy Enhancement: Collaborate with our Partner Program Team, Operations, Product, and Partner Marketing to continuously enhance and maintain the Partner Academy, ensuring our partners have access to cutting-edge resources.
- Impactful Contribution: You’ll have the chance to shape the trajectory of Go1’s sales success by developing and executing a comprehensive sales enablement strategy. Your work directly contributes to the achievement of our business objectives.
- Innovation: At Go1, we foster a culture of innovation, and you’ll have the creative freedom to develop engaging sales training materials and programs that push the boundaries of conventional training.
Why You’re a Great Fit:
- Strategic Vision: You have a strategic mindset and the ability to develop and execute a sales enablement strategy that aligns with Go1’s goals.
- Sales Acumen: Your understanding of sales processes and your ability to translate them into effective training materials and programs make you an ideal candidate.
- Communication Skills: Exceptional communication and presentation skills will allow you to convey complex ideas in an engaging and accessible manner.
- Data-Driven Approach: Your data-driven mindset ensures that you can analyze performance metrics, identify areas for improvement, and make informed decisions to enhance sales enablement programs.
- Project Management: Your strong project management skills enable you to juggle multiple initiatives effectively and ensure their successful implementation.
Qualifications:
- 5+ years in a SaaS sales, partner success environment
- Proven experience in sales enablement, sales training, sales management or a similar role
- Strong understanding of sales processes and the ability to translate them into effective training programs
- Exceptional communication and presentation skills
- Proficiency in sales enablement technology and tools
- Data-driven mindset with the ability to analyze performance metrics and make data-backed decisions
- Strong project management skills with the ability to manage multiple initiatives simultaneously
APPLY HERE
