Customer Solutions Engineer

Job Description

Customer Solutions Engineer

REMOTE – US /

CUSTOMER SOLUTIONS /

FULL TIME

REMOTE

About the Role

LogRocket is seeking a motivated individual to join our team as a Customer Solutions Engineer. As a key member of the Customer Solutions team, your primary focus will be serving as a technical resource for our Customer Success, Support, and Sales departments. Your responsibilities will include leading troubleshooting efforts as well as conducting training and Q&A sessions with customers and prospects. Your expertise in frontend web development and deep understanding of the LogRocket product will be paramount in sharing best practices and providing solutions to customer challenges. Ensuring successful LogRocket implementation and supporting our user base will be an integral part of the Customer Solutions Engineer role. In this role you’ll use your unique viewpoint, sitting between our customers and the LogRocket product, to share feedback with Engineering and Product to improve LogRocket and optimize our internal processes.

About You

  • Frontend web developer, either in your past life or currently
  • You love engaging with customers, building relationships, and helping others
  • A self-starter, driven by a passion for continuous learning and innovation
  • Team player, adept at collaborating with diverse groups
  • A problem-solving mindset, thriving in fast-paced environments
  • Superb organizational skills, ensuring professionalism and efficiency in customer interactions
  • Strong communicator who isn’t afraid to ask questions

Requirements:

  • 3-5 years of customer-facing experience in the B2B SaaS space, preferably with APM tools
  • 1-2 years of frontend web development experience, plus a strong understanding of modern web technologies
  • Experience troubleshooting technical customer issues and delivering solutions
  • Demonstrated success collaborating with technical teams across diverse geographies and functions
  • Exceptional organizational skills, adept at managing multiple tasks across departments
  • Outstanding communication abilities, both written and verbal
  • Ability to work East Coast business hours

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Project Manager – Scientific Event Planning

Job Description

PROJECT MANAGER SCIENTIFIC EVENT PLANNING

Location San Diego, California

ZIP/Postal Code 92121

Job Type Contract

Category Project Manager

Req # SDG657833

Pay Rate $40- $60 (hourly estimate)

JOB DESCRIPTION

The Scientist Mentoring & Diversity Program (SMDP) governance team is seeking a support to assist the program leads in event planning throughout the year. This position can be based in Spring House, PA or San Diego, California and will be hybrid. No relocation will be provided to out of state candidates.

Potentially for fully remote/work from home for candidates with any scientific background.

She/he will work with governance team to deliver on the Scientist Mentoring & Diversity Program (SMDP) business goals by partnering with the programs leads to continue annual strategic planning and operations .

Candidates should have project management, project/event coordination experience, lead with autonomy to partner xfunctionally, drive and manage activities scoped below. Candidates should have Project mgmt./coordination software tools experience (i.e. Microsoft Project, ServiceNow, Jira, etc.) Outlook/MS suite, and have experience submitting and managing purchase orders in any major ERP system (i.e. SAP, Oracle, etc.)

REQUIRED SKILLS & EXPERIENCE

  • Bachelor’s Degree in a related discipline (scientific field preferred)
  • Internal event planning: Assist with group travel and other planning necessities
  • Contracting & PO management:
  • Assist with PO management and event planning; xfunctional partnership with other functions as/where needed for contract execution and PO related inquiries
  • External event planning: Hotel, travel, transportation, and oncampus logistics during the planning stages
  • Experience working in MS Office: Excel, Word, PPT

NICE TO HAVE SKILLS & EXPERIENCE

  • Bachelor’s Degree in a Scientific related discipline
  • Experience with EMarketplace

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Business Project Manager

Job Description

Business Project Manager

REMOTE

Overview

PLACEMENT TYPE:

Temporary

SALARY (USD):

$ 76.00-82.00/hr DOE

Fortune 500 Beauty come is in need of a Business Project Manager This role works with the Senior Program Manager to support the Digital program and is responsible for driving coordinated execution to Focusing on Data Anlytics. This is a multi-year initiative that will deliver on Ulta Beauty’s strategic and financial objectives.

The Business Project Managermust demonstrate strong project management and cross-functional leadership capabilities along with a strong track record of successful execution of projects in a retail environment. The ability to influence, advise and manage large number of cross-functional players across levels is critical.

Experience:
Project Management Professional Certification (PMP) preferred.
8+ years of experience in project management and change management, preferably in a beauty and/or a retail environment
Demonstrated experience leading teams to execute highly complex initiatives of significant scope, scale and risk.

APPLY HERE

SEO Manager

Job Description

SEO Manager

Raleigh, NC – Remote OK

Full-Time

Go Fish Digital is looking for a bright, motivated individual to bolster our team of top-notch SEOs.

The role of the SEO Strategist is to create and execute SEO strategies that align with our client’s KPIs. They are responsible for meeting timelines and delivering high-quality work. An SEO Strategist leads the strategy by evaluating the work we’ve completed to determine its effectiveness.

They adjust the strategy as needed to get the best results possible. The SEO Strategist communicates what we’ve done, the impact it’s had, and the direction of the ongoing strategy so that clients can see the value of our work and understand how it aligns with the client’s goals. They are problem solvers who can evaluate shifts in the organic search landscape.

The SEO Strategist also seeks opportunities to collaborate with other channels to create a seamless cross-channel strategy.

You will:

  • Oversee tactical work and execute strategy for technical and on-page deliverables around client’s goals (pivot strategy when needed)
  • Create in-depth reports that paint the story of the results
  • Possess strong communication skills and the ability to explain SEO strategies simply and effectively
  • Ensure the client understands SEO strategy (do they know why we’re doing what we’re doing)
  • Support the overall SEO department strategies and growth
  • Communicate gaps in SEO strategies and processes to the SEO leadership team to continue the growth and improvement of the department

You should have some or all of the following attributes:

  • Demonstrate alignment with our company values and applied knowledge of search engine optimization
  • Proven organizational, project, and time management skills
  • Excellent communication and presentation skills, both written and verbal, with the ability to provide actionable insights for all levels of an organization
  • Possess keen critical thinking and analytical skills
  • Proven skills with Google Business Apps, especially Google Sheets
  • Minimum of 2-3 years of hands-on experience managing SEO campaigns
  • Experience with creating client strategy, communication, management, and proactive account performance troubleshooting
  • Experience with industry-standard SEO tools such as Screaming Frog, Moz, Ahrefs, SEMRush, STAT, etc.
  • Agency experience is a plus

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Field Marketing Manager

Job Description

Field Marketing Manager

REMOTE /

MARKETING /

FULL-TIME

REMOTE

Marketing at Loop is about being relatable to e-commerce brands. Providing ongoing value and connection that leads people to love our brand, love our product, and become a customer. The team is changing the way brands look at returns and turning that into demand for the sales team.

As the Field Marketing Manager, you will be responsible for developing and executing strategic field marketing initiatives to drive brand awareness, lead generation, and sales growth within your assigned regions. This role requires a blend of strategic thinking, creative marketing skills, and the ability to collaborate with cross-functional teams.

Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.

What You’ll Do:

  • Develop and implement field marketing strategies aligned with GTM objectives
  • Plan and execute marketing campaigns, events, and promotions tailored to the specific needs of each region
  • Conduct thorough market research to understand local market trends, customer behavior, and competitor landscape
  • Organize and oversee regional events, including trade shows, and workshops, from planning to execution
  • Collaborate closely with the GTM team to provide marketing support, develop enablement materials, and ensure alignment with team and company goals
  • Create and manage the field marketing budget, ensuring efficient allocation of resources and tracking of expenses
  • Adapt marketing materials, messaging, and content to resonate with the local audience while maintaining brand consistency
  • Track and analyze the effectiveness of field marketing initiatives using KPIs, and adjust strategies based on data insights
  • Keep internal stakeholders informed about field marketing activities, outcomes, and challenges
  • Stay current with marketing trends, emerging technologies, and best practices to continuously improve field marketing strategies

Your Experience:

  • 3+ years of experience in B2B SaaS Field Marketing, ecommerce industry preferred
  • Willing to travel 70% of the time
  • Proven track record of developing and executing successful events
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong analytical skills and proficiency in marketing technology tools, Hubspot preferred

APPLY HERE