by Ronald Barron | Oct 18, 2023 | Uncategorized
Job Description
Sr. Product Designer, Consumer Contributions
(Remote – United States)
Job LocationsUS-Remote-Remote
Requisition ID2023-12792
Category (Portal Searching)
Engineering & Product
Summary
Are you passionate about working on a product used and loved by millions of people every day? At Yelp, you’ll have an opportunity to make a large scale impact on a product you actually use, while working in an innovative, nimble, and fun environment. The culture at Yelp is unique and combines the best parts of being at a startup with the stability and resources of a successful public company. You’ll have full ownership of your focus area and be empowered to make fast decisions in a highly collaborative organization.
Every year, millions of users write their initial reviews and continue to contribute photos, videos, questions, answers and other valuable content to Yelp. As a Senior Product Designer on the Consumer Content & Contributions team, you’ll help identify and solve a variety of exciting user problems that drive an overall increase of different types of content.
Your focus will be on retaining and engaging contributors, driving reviews, photos, videos, and other valuable content on the Yelp app. This impactful role involves understanding user needs, delivering high-quality design solutions, conducting user research, and collaborating with Product Managers and stakeholders. Join our dynamic team for an exciting opportunity to contribute to Yelp’s success in 2024 and beyond, benefiting millions of users and businesses.
This opportunity is fully remote and does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.
What you’ll do:
- Understand user problems, needs, and explore new possibilities with a deep intent.
- Work on exciting, new, 0 to 1 features as well as revising legacy and existing ones.
- Address challenging user and business issues with effective stakeholder management, presentation, and problem-solving skills.
- Drive and fully own end-to-end design projects while following user centered design principles and processes to deliver high quality design solutions.
- Lead and perform design activities like user research and interviews, competitive and comparative analysis, design led brainstorming and workshops, hands-on design and walkthroughs, iterative design evaluation and validation, produce ship-ready, pixel perfect designs, and engineering hand-off.
- Partner with your leads to create north star vision and provide thought partnership in annual planning, roadmapping, and product strategy.
- Form tight-knit relationships with cross-functional partners to advocate product and design quality.
- Closely collaborate with the Design Systems, Content, and Creative partners to build delightful experiences that wow the consumer.
What it takes to succeed:
- Work through ambiguity and be an organized thinker and problem solver.
- Strong visual design skills and can tell a great design from a good one.
- Well-versed with common UX and UI patterns.
- A collaborative teammate who plays well with others, but is authentic and isn’t afraid to speak your mind.
- Experience working on consumer apps at scale.
- Proven track record of shipping design solutions in a fast paced environment.
APPLY HERE
by Ronald Barron | Oct 18, 2023 | Uncategorized
Job Description
Title: Senior Incident Response Analyst
Location: Remote – United States
About Us
Coalition is the world’s first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.
Coalition offers its Active Insurance products in the U.S., U.K., and Canada through relationships with leading global insurers including Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich, as well as cyber capacity through its own carrier, Coalition Insurance Company. Coalition’s Active Risk Platform provides automated security alerts, threat intelligence, expert guidance, and cybersecurity tools to help businesses worldwide remain resilient against cyber attacks.
Coalition comprises a team of cybersecurity and technology experts, as well as experienced insurance professionals, who have come together to build a world-class organization with a massive technological advantage. Our secret sauce is bringing these expertise together to create a world-class organization with one mission: to protect the unprotected as the world digitizes. Today, Coalition is one of the world’s largest commercial insurtechs serving hundreds of thousands of customers worldwide.
Since its founding, Coalition has raised $755 million in equity funding, including $250 million in June 2022, affirming its ability to deliver profitable growth and cementing its position as a long-term business with a clear competitive advantage.
Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes, and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces in 2021 and 2023, and one of Fast Company’s Most Innovative Companies in 2022.
Responsibilities
- Work under the direction of IR lead and outside counsel to conduct IR investigations
- Fulfill consumer requests and resolve incidents received via e-mail or internal ticketing systems in a timely and detail-oriented manner
- Guide all consumer interactions professionally with a strong emphasis on consumer satisfaction
- Assess and assess security incidents and escalate to appropriate internal teams for additional assistance
- Triage and scope incidents for prospective consumers to identify the DFIR objectives and magnitude of effort involved to satisfy objectives
- Provide strategic, relevant, and achievable recommendations to help advance the security posture of organizations during and after an incident
- Communicate effectively with consumers (executives and IT) on the topics of incident type, remediation, forensics and assessment
- Perform host and network-based forensics across Windows, Mac, and Linux platforms as well as cloud environments
- Deliver high-quality written and verbal reports, recommendations, and findings to key stakeholders including consumers and legal counsel
- Participate in, or work directly on additional projects, assignments, or initiatives as required
- Mentor and coach team members and work effectively as part of team unit
- Develop, evaluate and utilize novel methods to hunt for indicators of compromise and perform assessment across large sets of data
- Assist in the development of internal guidelines, playbooks and knowledge base
- Demonstrate industry thought guidance through blog posts and occasional public speaking events
Skills and Qualifications
- 3-5 years of professional experience (2 years directly related to IR or functional area) or equivalent combination of education and experience
- Bachelor’s degree in digital forensics, cybersecurity, computer science, information systems or similar field
- Working as part of a team in a remote matrixed consulting environment
- Incident Response: conducting or overseeing IR investigations for organizations, answering to opportunistic and targeted threats such as BECs, FTFs, ransomware and APTs
- Digital Forensic Analysis: a background in using different forensic assessment tools in incident response investigations to ascertain the extent and scope of compromise and possessing creativity and reason in approaching intricate forensic problems
- Incident Remediation: strong knowledge of opportunistic and targeted attacks and aptitude to generate customized strategic and tactical remediation plans for consumers
- Network Forensic Analysis: strong knowledge of networking protocols, network assessment tools, and aptitude to perform assessment of associated network logs
- SOC and EDR: experience with EDR solutions and leveraging detections and analytics to mitigate threats appropriately
- Possessing a knowledge of secure network architecture and a strong knowledge of networking fundamentals
- Cloud Incident Response: knowledge in AWS, Azure, GCP incident response strategies
Bonus Points
- Excellent critical thinking skills with the experience to diagnose and troubleshoot technical issues
- Customer oriented with a strong interest in consumer satisfaction
- Experience to learn new technologies and concepts and comfortable using command-line interfaces
- Experience guiding teams of highly motivated analysts
- Communicate highly technical information to a non-technical audience
- Experience to handle and work with consumers through high priority scenarios
- Knowledge in project management
- Foster a positive work environment and attitude
- Flexibility with your work schedule in times of urgent response needs
- Contribute to thought guidance within the DFIR industry
- GCIH, GCIA, GCFA, GCFE, ACE, EnCE, CFCE, CISSP, or similar
APPLY HERE
by Ronald Barron | Oct 18, 2023 | Uncategorized
Job Description
Senior Security Engineer
at Zscaler (View all jobs)
San Jose, California, United States
About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Position: Senior Infrastructure Engineer
Location: Remote within United States
We are seeking a talented and experienced Senior Security Engineer to join our team and play a crucial role in ensuring the security and integrity of our organization’s networks, systems, and data. As a Senior Security Engineer, you will work closely with cross-functional teams to design, implement, and maintain robust security solutions based on Zscaler technologies.
Responsibilities – What You’ll Do:
- Design, implement, and manage Zscaler-based security solutions, including secure web gateways, cloud firewalls, data loss prevention (DLP), and threat intelligence.
- Collaborate with stakeholders to define security requirements, assess risks, and develop effective strategies to protect the organization’s networks, systems, and data.
- Conduct security assessments and penetration tests to identify vulnerabilities, recommend remediation actions, and ensure compliance with industry standards and regulations.
- Monitor and analyze security logs, alerts, and incidents to detect and respond to security threats and breaches in a timely manner.
- Develop and enforce security policies, standards, and procedures aligned with industry best practices and Zscaler’s Zero Trust framework.
- Provide technical guidance and support to junior security engineers and other IT teams, assisting them in implementing and maintaining security controls.
- Stay up-to-date with the latest security trends, vulnerabilities, and threat intelligence to continuously enhance the organization’s security posture.
- Collaborate with vendors, service providers, and internal teams to evaluate and implement new security technologies and solutions.
- Participate in incident response activities, including investigation, containment, and recovery from security incidents.
- Conduct security awareness training and education programs for employees to promote a culture of security awareness and best practices.
Qualifications/Your background:
- Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent experience).
- Proven experience as a Security Engineer, preferably with a focus on Zscaler technologies.
- In-depth knowledge of Zscaler products and services, including ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access).
- Strong understanding of network security protocols, firewall technologies, intrusion detection/prevention systems (IDS/IPS), and secure web gateways.
- Experience in designing and implementing Zero Trust architectures and methodologies.
- Familiarity with cloud security concepts and technologies, including CASB (Cloud Access Security Broker).
- Knowledge of industry standards and regulations such as ISO 27001, NIST, and GDPR.
- Strong analytical and problem-solving skills, with the ability to assess risks, analyze security logs, and respond to security incidents.
- Excellent communication skills, with the ability to effectively convey complex security concepts to technical and non-technical stakeholders.
- Relevant certifications such as CISSP, CCSP, CEH, or Zscaler certifications are highly desirable.
APPLY HERE
by Ronald Barron | Oct 17, 2023 | Uncategorized
Job Description
Title: Senior Digital Experience Designer
Location: Boston MA; US
Category: Technology
Job Type: Fully remote
Job Description:
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
The Senior Digital Experience Designer works closely with the Design Leads in an effort to solve complex business challenges while being an advocate for users with foundational knowledge with user-centered design processes.
Foundational characteristics of the Senior Digital Experience Designer include empathy, creative problem-solving, comfort with uncertainty, collaboration, iteration, communication skills, excellent technical design skills and curiosity.
This role will work hand-in-hand with other disciplines and stakeholders to scale our digital solutions across multiple platforms and enhance user flows based on comprehensive research and user-centered design processes.
This role involves hands-on design responsibilities including journey mapping, design research, wire framing, prototyping, alignment to brand standards and UI guidelines, high-fidelity visual design, data visualization and visual hierarchy.
This role will support the Retail and Health Portfolio within the Digital Experience Design Organization reporting to the Digital Design Director for Find, Manage and Get Care.
Required Qualifications
- Minimum 5 years experience in UX, UI or blended UX/UI design
Expert-level Figma skills; Experience collaborating in Miro
- Proven experience in driving and delivering design from initial concepts all the way to hand-off and successful launch
- Strong portfolio of work including examples of mobile web, desktop, native app and other digital experiences
- 1 year of experience Leading iterative discovery and solution processes to define, design and deliver solutions
- Expert understanding of design systems
- Applied experience in designing based on an enterprise design system
- Native application design experience (iOS and Android)
- Strong portfolio of work including examples of native application design, responsive web, desktop and other digital experiences
- Easily adapts to change and fully embodies a growth mindset
Preferred Qualifications
- Ability to align team members around the ideal digital experience and gain support and commitment
- Experience in designing and delivering work from initial concepts all the way to successful market launches
- Knowledge of HTML, CSS and other web technologies
- Awareness of how native mobile technical restraints can influence design choices
- Ability to communicate user needs (e.g. storytelling, leveraging data) and demonstrate how proposed designs solve those needs to internal team and senior partners
- Experience working within an Agile or Scaled Agile Framework (SAFe) Methodology as a development process
- Understanding of component-based design
- Experience in UI design including a strong grasp on visual hierarchy, spacing, typography
- Knowledgeable about Web Content Accessibility Guidelines (WCAG 2.1 AA minimum) and able to collaborate with Accessibility team to arrive at solutions that are inclusive and accessible
- Proven experience in leveraging qualitative and quantitative customer research and communicating insights to gain stakeholder support for designs by clearly communicating design vision and rationale
Education/Equivalent Experience
Bachelor’s degree in Design, User Experience, Graphic Design, Information Design, Product Design, Human Factors or equivalent/relevant work experience
APPLY HERE
by Ronald Barron | Oct 17, 2023 | Uncategorized
Job Description
Title: Technical Account Manager 3
Location: Remote – US
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager is going to be the designated technical support engineering contact for our strategic customers in North America during CST/EST working hours.
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.
About the job
This Technical Account Manager is going to be the designated technical support engineering contact for our strategic customers in North America during CST/EST working hours.
As a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency.
Responsibilities
In this role, you’ll:
- Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
- Work with our customers’ and partners’ developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
- Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
- Understand customer trends, analyze patterns, drive betterments and report what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 3+ years of experience working in a customer success or developer support environment
- Working knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
- Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
- Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
- Demonstrated ability to communicate complex technical issues to both technical and non-technical audiences via phone, zoom, email, chat or other mediums.
- Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries, SDKs and overall use case health.
- Advanced time management skills, experience with escalation handling, and proficiency at developing workflows to increase troubleshooting efficiency while following standard processes.
- Excellent ability to prioritize tasks and evaluate situational urgency.
- Interest in utilizing customer feedback to identify and drive improvements in our products.
- Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
- Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
- Experience in managing dedicated customer accounts.
Desired:
- Broad capabilities to troubleshoot server-side code (C#, Java, Node.js, Ruby, or PHP) and client-side code (JavaScript, Android, iOS). Good understanding of React and Redux.
APPLY HERE
