Product Manager, Payments

Job Description

Product Manager, Payments

at GlossGenius

Remote

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Tens of thousands of small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. With its powerful, intuitive platform, GlossGenius is some part a fintech company, some part an SMB software company, while its vibrant, distinguished brand makes it some part a consumer company.

About the Role

GlossGenius is looking for a Payments Product Manager to oversee 1) expansion into new fintech offerings, 2) management of our point of sale/hardware strategy, and 3) risk and fraud. This individual should display curiosity, proactivity, accountability and a startup mindset to learning and executing on new tooling. You will partner closely with executives and business leaders across the organization to evaluate strategic business decisions and drive financially informed decision making practices. This role will sit in the Product organization and will be managed by the Payments Product Lead.

You can be based in our NYC headquarters or work remotely from anywhere in the continental United States.

What You’ll Do

  • Lead the ideation, design, development, and launch of new GlossGenius fintech products and features
  • Scale risk and fraud infrastructure and systems to support the next level of user growth
  • Manage the strategy and implementation of the future of our Point of Sale/hardware offerings
  • Work with stakeholders across the business to identify new opportunities and execute on them
  • Be responsible for product-led growth where you are expected to achieve business growth outcomes by building an incredible product that drives user acquisition, conversion, and expansion.
  • Lead cross-functional product initiatives with other areas of the business including Marketing, Customer Success, Engineering, etc.

What We’re Looking For

  • 3+ years experience in product management, business operations or strategy, investment banking or management consulting
  • Strong analytical skills, proficiency with SQL, and business mindset to tie back to company goals
  • Ability to learn fast and create outputs leveraging no-code or low-code solutions (e.g. Retool, Zapier, Jira)
  • You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets
  • You have a proven track record of leading cross-functional initiatives, hitting goals by tracking OKRs, and succeeding in a complex and fast moving environment
  • Excellent communication and interpersonal skills, with the ability to develop and maintain business partner relationships at all levels within the organization
  • Exceptional attention to detail

APPLY HERE

Senior Director, Clinical Solution Consulting

Job Description

Title: Senior Director, Clinical Solution Consulting

Location: United States

OUR MISSION

Calibrate’s mission is to change the way the world treats weight. We’re defining a new category in metabolic health that mirrors what the research shows that weight reflects our biology, not our willpower. Our program was designed by world leaders in obesity and nutrition science to improve metabolic health and drive long-term weight loss that’s impactful, realistic, and sustainable. Obesity is America’s underlying pandemic and largest category of chronic disease, and Calibrate is closing the gap in care for 175mm adults in a $600bn market where we spend millions of dollars each year and do not lose millions of pounds.

To bring Calibrate to everyone who needs it, we’re building the first telemedicine business within the healthcare ecosystem, aligning incentives for consumers, doctors, insurers, and pharmaceutical companies. We’ve built a proprietary Vertical Pharmacy Engine to connect our members to the most efficient path to insurance coverage, paving the way for a new model of chronic disease care. Calibrate’s first product, the One-Year Metabolic Reset, brings decades of clinical research directly to consumers through a virtual program combining FDA-approved prescription medication with intensive lifestyle intervention. The 52-week structured program includes biweekly 1:1 video coaching and curriculum that spans classes, recipes, workouts, and more. A purpose-built app enables daily tracking of food, energy level, weight, and bi-weekly goals and helps members interact with their Coaching and Medical teams, while a members’ group and events calendar create additional opportunities to tap into the Calibrate community.

Calibrate’s recently launched Masters Program keeps members engaged and supported in their metabolic health beyond their first year with the same evidence-based approach that defines Calibrate’s One-Year Metabolic Reset, at a lower cost. The result is a program that sustains and builds on members’ results with improved whole-body health that enables them to embrace a new day-to-day.

ABOUT THE ROLE

Calibrate is hiring a Senior Director, Clinical Solution Consulting to further the mission of Calibrate with our current and prospective clients and partners. This individual will become an expert on both the Clinical product and methodology to support strategic discussions and share the successes of Calibrate programs with the broader industry.

The ideal candidate for this role has a clinical background (PharmD or MD), experience in sales and client-facing settings, and is passionate about improving metabolic health. They will wear many hats – supporting direct sales, providing input and working with our research team, and representing Calibrate with our partners and at speaking engagements. This leader will report to the President & Chief Commercial Officer and will be a SME connected and contributing to sales, product, clinical, and marketing efforts.

KEY RESPONSIBILITIES

  • Support sales conversations with enterprise partners from a clinical perspective, sharing more about the Calibrate approach to metabolic health and the research and studies supporting the Calibrate message
  • Develop thought leadership in clinical circles, presenting Calibrate’s approach and philosophy at key industry events as well as key client meetings.
  • Serve as a conduit between Clinical, Product and Sales teams relative to commercial focused projects regarding member experience enhancements and research successCollaborate with the client success team to provide the clinical perspective during client quarterly reviews
  • Lead commercial research initiatives and presentations on our book of business data and outcomes, including speaking on webinars and at conferences
  • Partner with product marketing and stakeholders to define clinical positioning and messaging
  • Review and enhance product specific pitch slides and supporting materials

BACKGROUND AND EXPERIENCE

  • Medical or Pharmacy degree (MD or PharmD) or similar advanced clinical degree
  • 5+ years of clinical practice experience or adjacent relevant professional experience
  • Experience working with large employers, health systems, health plans, and/or PBMs
  • Demonstrated ability to meet and exceed sales and client success goals (either through direct responsibility or as part of a sales/client team)
  • Deep understanding of the Metabolic Health and GLP-1 landscape with the ability to clearly explain the medical and pharmaceutical interventions that are included in the Calibrate program
  • Strong motivation and initiative, with a passion for exceeding goals and a bias for action
  • A strong sense of teamwork, with productive collaboration skills
  • Willing and ability to travel up to 15%

APPLY HERE

Social Community Lead, Events

Job Description

Title: Social Community Lead, Events – West Coast

Location: US National

Employment Type: Full Time

Location: Remote

Pay Range: $65000.00 – $95000.00 per Year

Primary Function

We are seeking a Global Social & Community Lead to drive holistic plan development for Tier 1 Events encompassing social media, community, paid media, community engagement, and other go-to-market initiatives for pre, during and post event.
Overarching responsibilities include acting as central resource and POC for Tier 1 events on the Marketing, Creative, and Media team to coordinate a centralized plan and execution across creative, paid media, business units, events team, social& community, and .com team.
A deep understanding of the complex process to create activation plans for noteworthy events is critical for this role, including brief development, strategic coordination, digital and social process, and stakeholder management.

Duties & Responsibilities

  • Social Media Strategy: Lead and/or coordinate social media plans across various groups, including content planning, engagement initiatives, and paid media efforts across platforms and multiple BUs and handle owners.
  • Community Engagement: Lead and/or coordinate activations and engagement with the client’s community initiatives related to their events, fostering discussions, facilitating connections, and ensuring a vibrant online presence across platforms and multiple BUs and handle owners.
  • Holistic Activation Planning: Develop a deep understanding of the client’s technologies and communication vehicles to help shape event activation plans, coordinate strategies across teams and plan execution for our event audiences across platforms
  • Stakeholder Management: A global strategic mindset and capable of partnering with stakeholders across the organization to bring excellence to event activation. Manage approvals, feedback, and input from multiple stakeholders. Identify opportunities to consolidate and align inputs at various touchpoints throughout the process.
  • Analytics: Work with the Insights & Activation team to define and track key performance indicators (KPIs) to measure the success of paid, social & community efforts analyze data, research and learnings to adjust strategies and provide actionable insights.
  • Agency Management: Ensure internal and external agency and creative partners deliver world-class strategy, creative and solutions that are integrated with the overall business strategy and brand positioning across all channels
  • Brief Development: Guide strategy team to develop strategic briefs and ensure that strong direction and actionable feedback is maintained throughout the creative process, to deliver breakthrough creative that is relevant for our audience, ensuring creative is delivered on time, and within budget
  • Process Optimization: Drive internal integration best practices; identify and implement operational and process efficiencies that lead to continuous improvement and efficiency.
  • Other additional duties as needed

Skills & Qualifications

  • A global strategic mindset and capable of partnering with stakeholders across the organization to bring excellence to the client’s events
  • Deep understanding of social media & community, paid media, creative process, event production, and event activation.
  • A strong grasp of Twitter, LinkedIn, Instagram, and TikTok features and functionality, with an understanding of how to optimize and schedule social media content for maximum results on each platform
  • Experience working with large cross functional teams with multiple stakeholders, ability to listen and persuade
  • Highly organized and impeccable project management skills and tools with the ability to manage multiple content pipelines with an eye for detail in a fast-paced environment
  • Has a finger on the pulse of new trends and best practices, with the ability to understand historical, current, and future trends in the digital content and social media space
  • Strong presentation skills, especially when presenting complex ideas and comprehensive plans
  • Able to initiate and drive opportunities independently, while operating in an environment that changes quickly with a high level of collaboration
  • High levels of energy, creativity, and enthusiasm with a strong sense of accountability
  • Technology category experience is not required but is desirable

Education & Experience

  • Bachelor’s degree or equivalent work experience
  • 3+ years of experience in Marketing and Communications with a focus on Social Media
  • 2+ years experience working in Events activation
  • 2+ years experience with paid media preferred
  • 2+ Experience working on and managing complex projects with multiple stakeholders preferred

APPLY HERE

Senior Content Strategist

Job Description

Senior Content Strategist

Remote United States

Marketing /

Full-Time

/ Remote

About Zowie:

At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online – but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order status, etc., and saves time for customer service agents, who can then proactively turn website visitors into paying customers. It can work as an add-on with existing tools (Zendesk, Shopify, Gorgias, etc.) or become a standalone customer service platform.

We are:

Growing fast. We plan on keeping the Team growing! You’ll have a lot of autonomy and impact as we grow.

Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.

Remote-first and hours are flexible. We allow everyone to figure out the best ways to collaborate with their team. At the end of the day, it’s about delivering! Those in Poland can work from our offices in Cracow and Warsaw.

We strive to be:

Ambitious and innovative. We don’t settle on existing solutions and keep looking for better ways to tackle challenges.

Bold and free-thinking. We trust our employees to find the best solutions.

Agile and high-performing. We work smarter, not harder. We use our OKRs to keep ourselves focused.

Unafraid of change. Zowie is growing, and the market is changing. We thrive in an ever-evolving environment.

What you’ll do:

  • Develop and Execute Content Strategy: Craft a comprehensive content strategy that aligns with Zowie’s business goals, focusing on lead generation, brand awareness, thought leadership, and customer engagement.
  • Cross-functional Collaboration: Work closely with teams across Marketing, Sales, Customer Success, and Product to produce and distribute content that educates and guides prospects through their buying journey.
  • Content Creation and Management: Create engaging content, including practical guides, whitepapers, case studies, webinars, blogs, and social media posts. Manage the editorial calendar to ensure the timely delivery of high-quality content.
  • Market and Audience Analysis: Stay informed about industry trends and conduct audience analysis in collaboration with PMMs and Campaign managers to identify content gaps and opportunities for lead gen and thought leadership.
  • SEO and Content Optimization: Work with internal and external SEO experts to optimize content for search engines and enhance organic traffic.
  • Performance Analysis: Use analytics tools to assess content performance and contribution to the sales pipeline and adjust strategies to maximize ROI.
  • Relationship Building: Establish and maintain relationships with eCommerce influencers and partners to broaden content reach and amplify the Zowie brand.

Ideally, you’ll bring with you:

  • 5+ years in content strategy and creation, preferably in the B2B SaaS industry
  • Demonstrated success in developing and executing strategic content marketing campaigns that drive leads and conversions
  • Strong editorial skills, exceptional storytelling, and copywriting abilities, adapting content for various channels and audiences
  • General understanding of SEO best practices and experience using analytics tools to measure content performance
  • Capability to manage multiple projects simultaneously and meet deadlines in a fast-paced startup environment
  • Strong collaborative skills to work effectively with cross-functional teams

It’ll be awesome if you have:

  • Experience working in or with midsize to large global eCommerce brands
  • Skill in creating content that appeals to C-level executives, understanding their decision-making processes and priorities
  • Technological know-how with content management systems, understanding of UX design principles, and digital marketing experience

APPLY HERE

Product Manager – Device Integrations

Job Description

Product Manager – Device Integrations, Cloudflare Zero Trust

Remote US

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About the Role

We are looking for an energetic and driven product manager to own our Cloudflare WARP device dashboard, device api and device integrations with 3rd party endpoint protection providers.

In the last five years, Cloudflare has built the next phase of our product journey on top of our network to solve another challenge facing every small team and enterprise on the planet: ensuring the people and teams within an organization can access the tools they need to do their jobs and are safe from data loss and threats.

To do that, we released Cloudflare Zero Trusta platform built on Cloudflare’s network to secure users, devices, and data in organizations of any size. Cloudflare Zero Trust relies on our Zero Trust Agent to onramp devices and their traffic to our edge in ways that significantly improve the traditional VPN Client->Server model. This agent needs to be managed by organizations of all sizes and levels. In addition to what we can build in-house, our Zero Trust solution also relies on deep integrations with partners in the security and device management space, this role will involve heavy collaboration with partners both inside and outside of Cloudflare.

What you’ll do

You will be the Product Manager for the dashboard that controls the Zero Trust agent, the web api that controls the connection between the agent and Cloudflare’s network, and all integrations with 3rd party services that share information about connected devices. You will lead all efforts related to these services, directly supporting engineering, sales, our partnerships team and product support.

In this new role, you will shape product and external partnerships, working closely with the engineering teams and other functions across Cloudflare, to listen to customer problems and build solutions. You will work to ensure that the management of the agent is best in class, inclusively designed and accessible to all. You will work with partners both inside and outside Cloudflare to build rich integrations with other device security software. You will solve problems that have wide impact and significance, shaping the future of security on the Internet.

To be successful in this role, you will need an understanding of client-server communication, web apis and how databases generally retrieve / store information. Familiarity with what full stack engineering is, how to call web services and a solid understanding of good web design are important.

Examples of desirable skills, knowledge and experience:

  • Minimum 1 year experience with client-server applications is required
  • Minimum 1 year experience with building websites, calling web service and an understanding of relational databases is required
  • An understanding of how client software is deployed and managed in the enterprise with tools like Jamf and Intune is recommended
  • Hands-on experience with command-line tools used for interacting with APIs, debugging and testing (e.g. curl, dig, etc.)
  • An eye for design and relentless desire to translate users needs into intuitive designs
  • Demonstrated ability to lead, drive consensus and deliver in an organization with multiple internal and external stakeholders
  • Exceptional empathy, curiosity, attention to detail, and problem solving abilities
  • Excellent written and verbal communication skills

Responsibilities

This is an exciting opportunity for a highly driven, early stage product manager with lots of opportunity to help shape the future of Cloudflare Zero Trust. As a product manager at Cloudflare you will be expected to own a product vision, direction, and day-to-day growth including:

  • Help contribute to crafting Cloudflare’s vision for the future of the Internet
  • Define the product, learn from customer usage, iterate and improve
  • Contribute to the Cloudflare Zero Trust vision and product strategy all up
  • Support customers in all phases: pre-sales, proof of concept, and post sales deployments
  • Communicate with peers, leadership, and customers
  • Organize and triage features and issues
  • Manage a product roadmap and its translation to revenue
  • Make decisions and own outcomes
  • Work alongside an engineering team to execute on the product vision

APPLY HERE