Engagement Manager

Job Description

Title: Engagement Manager

Location: United States

JobDescription:

About Skylight

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services.

Were at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today’s digital world.

If you want to play a part in driving this critical movement forward, wed love for you to join our growing team of public interest technologists.

The work we do matters.

About the job

At Skylight, engagement managers are responsible for driving the overall success of our client work. They draw on their expertise in areas such as agile project management practices, agile coaching at the organizational and team levels, project status and progress reporting, risk/issue management, stakeholder management, continual improvement, and contract administration in order to deliver the highest levels of client service and work.

What youll do

  • Translate the clients objectives and constraints into an engagement approach that will deliver a unique experience and impactful results in the shortest amount of time possible
  • Assemble a multi-disciplinary team of experts from a variety of sources, including Skylight and other subcontractors, to deliver the engagement
  • Manage multiple projects aimed at delivering transformation or a specific product using the appropriate methodologies (e.g., Scrum or kanban)
  • Set up the team for successful delivery by removing obstacles, coaching them on how to become more collaborative and self-organizing, and enabling the work they do rather than impose how its done
  • Conduct retrospectives with both the client and Skylight team to learn what is and isnt working well, and formulate and implement improvement actions
  • Provide management- and team-level visibility into the status and health of the engagement

What we’re looking for

Minimum qualifications

  • Understand how to apply agile principles to project and program management
  • Ability to understand client needs and build long-lasting, meaningful relationships with them
  • Ability to grow Skylights business through business development activities
  • Can cultivate team health, including establishing psychologically safe environments
  • Can ensure that each project is staffed with the appropriate level and types of personnel
  • Can ensure that teams are compliant with their contracts terms and conditions
  • Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
  • Passionate about creating better public outcomes through great government services
  • A mindset and work approach that aligns with our core values
  • Ability to travel for work from time to time

Nice-to-have qualifications

  • Prior experience working in the civic tech space
  • Experience working in a remote-team environment

Dont meet 100% of the criteria but think you can do the job? Wed love to chat anyway! Were on a mission to build diverse teams, and studies have shown that women and marginalized folks are less likely to apply to jobs if they dont check every box.

Other requirements

  • All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.
  • You must be legally authorized to work in the U.S. now and in the future without sponsorship.
  • As a government contractor, you may be required to obtain a public trust or security clearance.
  • Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.

APPLY HERE

Program Manager, Risk

Job Description

Title: Program Manager, Risk

Location: Goma, DRC

JobDescription:

About GiveDirectly

GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials from its programs, generating rigorous evidence across countries and contexts. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GDs leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We strive to be inclusive of all cultures and experiences while upholding our values globally. In the spirit of our “Know Yourself and Grow” value, we recognize there is always room to improve our team’s working experience. But day to day, we aim to “Create Positive Energy” – we take care of one another, have fun, aim to maximize flexibility and accessibility in roles, and pursue professional development opportunities to stay challenged & engaged in our work.

We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

What youll do:

The Risk Manager is a multi-country management role with responsibility for recruiting and managing teams that monitor the risks associated with delivering millions of dollars to thousands of poor households each year. The Risk Manager supports the Director, Internal Audit; and Senior Manager, Internal Audit in managing regionally distributed internal audit teams and implementing innovations for the prevention, detection, investigation and mitigation of fraud and safeguard risks.

This role will require sharp judgment on operational issues and challenges, strong communication and interpersonal skills, exceptional people management and a strong commitment to GiveDirectly’s values, mission and model.

The Risk Manager must be a critical thinker who asks risk-based questions about GiveDirectly’s program design, location choices, internal policies and program timing. This role reports to the Senior Manager, Internal Audit and manages several internal audit managers.

The internal audit team is strictly protected by anonymity from the program team and is prohibited from interacting with the GiveDirectly program team. Although the Risk Manager is unprotected, you will manage a team protected by anonymity and, by joining as a Risk Manager, you must agree to do your job with a high degree of confidentiality and anonymity.

This role has the strong likelihood of managing multiple countries Internal Audit or risk divisions in the future, based on performance and need.

Responsibilities:

Design and implementation

  • Detail project risk registers for all new projects and define risk assessment approaches
  • Development of programme/recipient audit tools, e.g. surveys, checklists, etc.
  • Lead the establishment of country audit teams
  • Track and report on country internal audit operational metrics and objectives

Risk mitigation

  • Support escalation protocols for different risks and monitor implementation of protocols by country leads
  • Support country internal audit teams in detecting policy violations, fraud and adverse events.
  • Lead the transparent, accountable, rigorous, and in accordance with best legal practices, and, if necessary, collaborative investigation of suspicions and allegations of fraud; policy violations, adverse events, etc. ; to the effective resolution of such cases
  • Lead the program team’s data quality review against data quality standards established by GD and report any inconsistencies.

Policy Compliance Audit

  • Act as guardian of the “Beneficiaries First” value within the team by ensuring compliance with GiveDirectly policies and protocols
  • Maintain an active, visible and consistent commitment to a common standard of behavior that is required across all aspects of the organization, as stipulated in the Code of Conduct Statement
  • Managing a team driven by individual responsibility involves moving from rules-based corporate behavior to values-based behavior that supports a greater focus on promoting individual integrity. .

Program management

  • Develop the team’s annual, quarterly and monthly objectives in consultation with the Senior Manager/Director of Internal Audit
  • Write team work plans for all projects and share them with team members
  • Oversee the implementation of team rosters for work plan delivery
  • Review quality checks by country teams to highlight team-specific ethical and value gaps
  • Write reports and dashboards that reflect team performance against set objectives and internal audit operations quality bars
  • Coordination in the DRC between the IA team and the HR, finance, office management and procurement teams to facilitate the operation of the IA team in the DRC according to the processes and organizational policies in the DRC

Team management

  • Promote an effective team culture by encouraging recognition of positive achievements and other team building initiatives
  • Model of ethical behavior that encourages the team to point out misconduct among GD staff, partners, community and beneficiaries
  • Conduct staff career growth needs assessments (through structural surveys and 1:1 sessions) and liaise with the HR manager to deliver strong professional development sessions internally and externally
  • Identify, interview, hire, onboard and retain high capacity national Internal Audit teams
  • Manage conflicts and other risks within the team and escalate where appropriate
  • Develop a team with strong problem-solving ability, critical thinking, and strong analytical and communication skills

Other roles

  • Over time, reduce dependency on senior management and create more leverage for your manager through capacity building and delegation
  • Other responsibilities assigned by the manager

What youll bring:

  • University degree in a relevant field
  • Demonstrated ability to approach work and collaboration with a DEI lens and cultural sensitivity
  • Demonstrated success in a high-performance work environment
  • Strong interest in advancing the values and mission of GiveDirectly
  • Exceptional communication, organizational, and analytical skills
  • Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
  • Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
  • Experience and high comfort-level working in developing-country or high-risk settings
  • Experience leading or strongly supporting disciplinary investigations
  • Experience in investigating fraud and anti-valuers
  • Significant experience implementing projects in fragile and conflict-affected countries
  • Bilingual with fluency in English and French.
  • Preferred:
    • Fluency in spoken and written Swahili

APPLY HERE

Social Media Associate

Job Description

Title: Social Media Associate

Location: US Remote

JobDescription:

Newsweek is the global media organization that has earned audience time and trust for more than 90 years. Newsweek reaches 100 million people each month with thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia.

Newsweek is looking for a part-time Social Media Associate to manage social media efforts for Unconventional, Newsweek’s original YouTube series covering the military. Reliability, scheduling and creativity are key! In this role, you’ll be the mastermind behind our online presence, helping us connect with our audience and spread the word about Unconventional.

Responsibilities:

  • Crafting compelling content for all our social media channels (Youtube, Instagram, Twitter, etc.)
  • Develop a content calendar across all platforms, ensuring a consistent voice and brand tone.
  • Craft engaging captions and copy that resonate with the target audience, sparking conversation and encouraging interaction.
  • Create a mix of original content (photos, videos, infographics) and curated content to keep the audience engaged.
  • Scheduling and posting engaging content that resonates with our target audience
  • Monitor social media channels for mentions, messages, and comments, responding promptly and professionally.
  • Research and recommend new social media platforms or features that could benefit the brand.
  • Analyzing social media data and reporting on campaign performance
  • Staying up-to-date on the latest social media trends and best practices
  • Collaborating with the marketing team to develop and execute social media strategies

Requirements:

  • Undergraduate degree
  • Reliable
  • available for 20 hours per week
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills
  • A keen eye for detail and a passion for creating high-quality content
  • Proficient in using social media scheduling and analytics tools
  • Bonus points if you have experience with video editing or graphic design

APPLY HERE

Website and SEO Coordinator

Job Description

Title: Website & SEO Coordinator

Location: Telecommute

JobDescription:

About WideOrbit:

Say hello to a Wider World. WideOrbit helps media companies do more business by making it easier to buy and sell advertising. We build the one software platform that ties everything together TV, radio, and digital ad sales, from pitch to payment. Chances are if theres an ad on your local TV or radio station, over-the-air or streaming, our technology helped put it there. Our customers include NBCUniversal, ABC/Disney, Fox, Paramount, AMC, TelevisaUnivision, Audacy, and many more industry leaders around the world. In February 2023, WideOrbit became a part of Lumine Group, a Canadian listed company which in turn is a part of the Constellation Software Inc. (CSI) ecosystem, a multi-billion dollar global public company.

At WideOrbit, we make preserving our inclusive environment an ongoing priority, empowering team members to contribute at every level, in every function. We hire high-energy innovators who value diversity, unafraid to wield their passion and expertise to advocate for our customers and each other. At WideOrbit, youll make a difference and see your impact every day, while learning, growing, and enjoying what you do!

Job Description:

WideOrbit is looking for an exceptional Website & SEO Coordinator to join the Marketing team. The ideal candidate is a passionate communicator with a strong interest in web development and marketing who has experience working with web content and SEO strategy execution. In this role, you will collaborate cross-functionally, utilizing developer tools to maintain website content, enhance organic search optimization, and drive key initiatives. If you are a motivated professional ready to contribute to our dynamic team, this opportunity may be the perfect fit for you.

Here is what success will look like:

  • Actively contribute to the execution of content marketing initiatives to maintain and enhance web content, ensuring it aligns with SEO best practices
  • Manage the updates, additions, and removal of webpages to keep the website current, relevant, and optimized for search engines
  • Utilize SEO tools such as Google Analytics to actively monitor and analyze the performance of the website while identifying areas for improvement and implementing strategies to enhance organic search visibility
  • Generate regular reports on SEO performance, providing comprehensive insights and recommendations for continuous improvement
  • Communicate key findings to stakeholders in a clear and actionable manner
  • Take ownership of the execution and analysis of SEO campaigns, ensuring alignment with overall digital marketing goals
  • Monitor campaign effectiveness to make data-driven adjustments for optimal results
  • Conduct thorough keyword research to identify opportunities for content optimization and implement targeted keywords into web content to enhance search engine rankings and increase organic traffic
  • Collaborate with cross-functional teams to ensure that SEO strategies are integrated seamlessly into broader content and marketing initiatives
  • Stay abreast of industry trends, search engine algorithms, and emerging SEO technologies and implement innovative strategies to maintain a competitive edge in the digital landscape

To thrive in this role, were looking for:

  • 3+ years of experience in a dedicated SEO content coordination role within B2B industries, executing and analyzing the effectiveness of SEO campaigns while aligning with broader digital marketing strategies
  • Extensive expertise in WordPress is required, with the ability to navigate and optimize content within the platform
  • Demonstrated success executing content marketing initiatives, including the ability to optimize and maintain web content according to SEO best practices
  • Experience in managing webpages, including adding, updating, and removing content to ensure a dynamic and search engine-friendly website
  • Strong analytical abilities with hands-on experience using SEO tools such as Google Analytics, Search Console, Moz, and other relevant tools to monitor and analyze website performance
  • Ability to prepare and present regular reports on SEO performance to offer insights and actionable recommendations for continuous improvement
  • Experience conducting comprehensive keyword research and seamlessly implementing targeted keywords into web content for improved search engine rankings
  • Strong understanding of Meta-Data Structure best practices to enhance the visibility and relevance of online content
  • Proven track record of working seamlessly with multiple marketing departments, including creative, strategy, and product teams, to ensure cohesive and effective SEO strategies
  • Ability to take initiative and be proactive
  • Capacity for creating thinking and problem solving
  • Media industry exposure is a plus

APPLY HERE

UX Designer

Job Description

UX Designer

locations

Salt Lake City, UT

Remote

time type

Full time

job requisition id

JR101565

Healthcares helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means youll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding

The UI/UX Designer is responsible for improving the user experience for our marketing websites by evolving our existing interfaces, designing landing pages and components, auditing our websites, and designing creative solutions based on user need. This role will work closely with the product manager, brand creative team, development team, marketing stakeholders, and other groups. This position reports to the UX Manager of Provider Experience.

Responsibilities:

  • Create web experiences that support a consistent user experience, represents the brand and style guide, and achieves business objectives
  • Be an expert on your audience – Advocate for the user needs, goals, and expectations while building your understanding of the healthcare staffing market
  • Work collaboratively with stakeholders in marketing, product, engineering and analytics to deliver a cohesive experience
  • Apply the core principles and best practices of visual communication, including layout and composition, color theory, typography, imagery and illustration and information design
  • Iterate on designs in an Agile software development environment

Qualifications:

  • Ability to create and present intuitive website designs that strengthen a brands identity
  • Ability to communicate rational behind design decisions
  • Experience in creating web components derived from brand style guidelines
  • Must have a collaborative mindset and proven experience partnering with other creatives
  • Proficiency in design tools such as Figma
  • An exceptional online portfolio showcasing visual design and design thinking for responsive websites

Education and Years of Experience:

  • 3-5 years of related work experience
  • Degree in Design, Marketing, or related field

Preferred:

  • Experience creating marketing websites
  • Experience working with a creative team
  • Interest in data-driven design
  • Interest in staying on top of industry trends and competitor activity

APPLY HERE