Director, Conversion Rate Optimization (CRO)

by Ronald Barron | Mar 11, 2024 | Uncategorized

Job Description

Title: Director, Conversion Rate Optimization (CRO)

Location: Toronto, ON, Canada

Type: Full Time – Remote

Workplace: remote

Category: Directors

JobDescription:

Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO, Performance Creative, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time.

The Director of CRO is a leadership role responsible for spearheading the agency’s CRO offering, managing a team of data focused designers, driving UX best practices to ensure conversions and fostering client relationships in order to retain and grow our clients.

Reporting directly to the VP, Performance Marketing, you will work collaboratively with cross-functional teams to increase conversion rates, improve user satisfaction, and drive revenue growth for our clients.

Roles & Responsibilities:

• Team Stewardship: The Director of CRO is directly responsible for building department culture and motivating their team of data driven designers to consistently deliver strong CRO strategies, testing schedules and reporting for their clients and facilitating team trainings when necessary. In order to support this pillar they will hold meetings including: Department meeting each week and Bi-Weekly Meetings with designers
• Client Strategy and Testing Methodology: Oversee the development and execution of tailored CRO strategies for clients, aligning with their unique business goals and industry benchmarks by supporting the design and oversee A/B tests and multivariate experiments for clients. This role will also act as the senior trusted advisor, providing insights and recommendations to clients based on data-driven analyses and market trends when needed in high value client moments
• Cross-Department Collaboration: Collaborate with our Paid Media, SEO and Content teams to ensure CRO efforts are integrated into broader digital marketing strategies. You will also ensure testing methodologies are being adhered to, in order to maintain consistency in our offering and results for clients
• Technology Management and Evolution: Take stock of our technologies and systems, and emerging CRO technologies and tools, evaluating their relevance and potential impact on client success as well as implementing and managing CRO tools and platforms for clients, optimizing efficiency and performance
• P&L: As the CEO of your department, Directors must oversee department budget, including software + staffing and resource requirements to maintain healthy gross margins, utilization rates, and MRR per consultant. A part of ensuring a healthy P&L will be assisting with new business pitches and increasing net revenue month over month

Goals:

• Contract Renewal Rate: 65%
• Drive Demand for your offering by reaching a Proposals Held target of 10 per month
• Achieving Gross Margin Target of 55%

Qualifications:

• Proven experience (6+ years) in a Director-level or higher position such as CRO Director or Creative Director, in a performance agency environment
• Proven experience in managing and leading a team, fostering a collaborative and creative work environment.
• Mastery in CRO and Design software and tools, such as Figma, Webflow, Unbounce (or similar) with a distinct POV of their efficacy
• Experience leading/managing a financially healthy P&L, with recommendations for achieving targets
• Exceptional creative thinking and problem-solving abilities, with a strong track record of developing innovative ideas.
• In-depth knowledge of performance marketing metrics and the ability to apply them to campaigns to drive desired outcomes.
• Proficiency in proposal preparation and presentation, with a strong ability to articulate ideas and value propositions to clients.
• Outstanding communication and interpersonal skills, with the ability to build and maintain relationships with clients and team members.

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Manager Client Service Oncology

by Ronald Barron | Mar 11, 2024 | Uncategorized

Job Description

Title: Manager Client Service Oncology

Location: Remote, USA

JobDescription:

We’re super into the work we do and the community we’ve built and think you might be, too.

Q-Centrix is the largest exclusive provider of clinical data management solutions to acute care hospitals. A market disruptor and innovator, Q-Centrix believes that there is nothing more valuable than clinical data, as it is critical in delivering safe, consistent, quality healthcare for all. Bringing together deep expertise across providers, clinical knowledge, data, and software, Q-Centrix provides an integrated approach that can redefine and streamline the data management and real-world application process for the healthcare industry, thereby enabling increased efficiency and exciting new solution opportunities.

Providing the industry’s first Enterprise Clinical Data Management (eCDM™) platform, Q-Centrix utilizes its market-leading software, the largest and broadest team of clinical data experts, a modern-stack software and reporting data structure, and best practices from its 1,200+ hospital partners to securely extract, curate, structure, and enhance clinical data at the highest quality level. The resulting high-quality structured clinical data is then utilized to support reporting demands, drive improved care delivery, meet financial and operational needs, enable population health workflows, and power broad research use cases. Its solutions cover a breadth of clinical segments, including cardiovascular, oncology, infection prevention, trauma, and real-world data applications. Q-Centrix’s platform enables its partners to access valuable clinical information that may otherwise be trapped across multiple workflow systems and clinical information platforms. Q-Centrix is positioned for continued growth as it integrates new capabilities and business lines.

Backed by a leading global private equity growth firm, TPG, Q-Centrix will continue to invest heavily in technology (data, software, automation), people, and processes that can accelerate access to high-quality structured clinical data at scale and facilitate greater real-world data applications.

Job Summary:

Under the direction of a Senior Manager, the Manager of Client Services, Oncology manages and directs the activities of the day-to-day Oncology operations team, ensuring we meet the statement of work requirements outlined for each assigned facility.

Supervisory Responsibilities:

Directly supervise team members at their assigned facilities including:

• In partnership with the CSL, ensure workloads are balanced across each team member
• Manage all administrative functions including review of Q-Apps worklogs, timecard approval, time off request approval, etc.
• Supervise team members’ performance utilizing productivity and quality assessments and monitoring adherence to organizational and client policies/ procedures to ensure compliance
• Lead and mentor CSL & CDL assigned to projects
• Complete performance enablement processes, including goal setting and performance appraisals for team members working on assigned facilities in collaboration with Leadership
• Increase team member engagement and retention through on-going coaching and feedback, ensuring each team member has professional development opportunities and is recognized for their accomplishments
• Foster an inclusive work environment, ensuring team members are valued for diversity of thought/bringing new ideas and encouraging collaboration
• In partnership with People Team, identify and manage performance concerns
• In partnership with Talent Acquisition, interview candidates and finalize hiring recommendations
• Other duties as needed

Duties/Responsibilities:

• Ensure consistency of products and services delivered to clients across all projects
• Provide facility status reports on case finding, abstracting and follow-up activities
• Actively assist or coordinate initiatives to obtain maximum abstractor efficiency
• Provide operational analysis of teams, including report generation on overall client deliverables
• Partner with Senior Manager to proactively manage revenue and margin for your portfolio of projects, and pursue improvement efforts as needed
• Collaborate with Project management team on new projects. Ensure CSL & CDL have a clear understanding of the scope of work

Required Skills/Abilities:

• Bachelor’s degree in operations management, business, or a healthcare field
• 2-3 years of experience managing projects, leading team operations
• Ability to evaluatecancer registry data for concordancewithcancer program accreditationand other applicablestandards
• Proven leadership experience that has made an impact on people management and operational process
• Excellent communication skills; written and verbal
• Excellent ability to delegate responsibilities while maintaining organizational control of team operations and client services
• Eagerness to maintain high levels of client satisfaction through management of staffing, workflow process and quality
• Maintains a high degree of responsibility in keeping PHI secure and confidential per corporate compliance policies
• Proficiency with MS Office (Microsoft Excel)

Preferred Skills:

• Current CTR certification in good standing
• Experience working at a CoC Accredited facility
• 1+ years of experience managing staff

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Digital Marketer

by Ronald Barron | Mar 11, 2024 | Uncategorized

Job Description

Title: Digital Marketer (Remote)

Location: Manhattan NY US

Category: Graphic Design

Job Description:

Our ideal Digital Marketer is a customer-centric creative thinker and self starter looking to access unique, exciting, and challenging projects. This role is a creative role that will be working closely with our Creative Directors to assist with Designity client projects. Your position involves leveraging expertise in Social Media Management, Google Ads, crafting content calendars and in general collaborating directly with our Creative Directors to brainstorm and launch new campaigns based on recent trends. Your roles would be mostly following directions and executing on projects and monitoring metrics.

Designity is a subscription-based collaborative creative platform that enables creatives and businesses to collaborate more effectively through unique and innovative model. This collaborative approach has convinced both small and large companies, including Calendly, Kung Fu Tea, and Marriott Hotels, to use Designity for their design and marketing efforts instead of traditional, costly, and inefficient alternatives.

We are transforming the creative industry, moving away from outdated and ineffective marketing and design methods. Companies typically hire in-house designers, which is costly, time-consuming, skill-limiting, and requires substantial supervision. Working with traditional design and marketing agencies offers an alternative but at a high cost. Marketplaces like Upwork and Fiverr claim to offer a more affordable solution, but their model lacks reliability and optimization for creative services, causing frustration for businesses.

While we still operate like a startup, we are in full scale- up mode. If you are looking for a clear career growth plan, fully remote, and the opportunity to join a growing team that is disrupting the creative industry – then Designity is the place for you.‍

Responsibilities:

• Execute Marketing Initiatives:
• Execute on marketing projects alongside your team.
• Leverage storytelling and creative problem-solving skills.
• Drive brand awareness through brainstorming, concept development, and audience captivation.
• Develop Unique Strategies:
• Generate recommendations for inbound and outbound marketing tactics based on latest trends.
• Set up and manage paid/unpaid social media campaigns, Google Ads, and email campaigns.
• Implement A/B testing strategies.
• Measure and Report:
• Monitor and report on marketing campaign performance.
• Gain insights and assess results against client goals as well as Designity projects.
• Digital Marketing Project Management:
• Complete high-quality and on-schedule digital marketing projects.
• Serve clients across a variety of industries.

‍Qualifications:

• Digital Marketing Expertise:
• You have experience in Digital Marketing ranging from 1 year as an Emerging Marketer to 10 plus years as a Professional Marketer.
• Passionate Consumer Driver:
• Enthusiastic about influencing consumer behavior through digital advertising.
• Social Media Management Skills:
• Experience in social media content calendar management.
• Analytical Proficiency:
• Exceptional analytical skills with hands-on experience using various tools such as GA4, Hotjar, Optimizely, Google Console Analytics, etc…
• Campaign Development and Measurement:
• Thorough understanding of developing and measuring successful digital campaigns and promotions.
• Organized and Deadline-Oriented:
• Highly organized with a commitment to deadlines, consistently delivering high-quality projects.
• Proactive Planning:
• Ability to create initial plans with minimal input, seeking feedback for necessary updates and revisions.
• Motivated Team Player:
• Hands-on, self-driven, highly motivated, and team-oriented with an entrepreneurial mindset.

APPLY HERE

Marketing Assistant, SMB

by Ronald Barron | Mar 11, 2024 | Uncategorized

Job Description

Title: Marketing Assistant, SMB

Location: Remote

Type: Full-time (Salary Nonexempt)

Workplace: remote

Category: Client Success Management

Job Description:

About Us

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

About the Role

As a marketing assistant, you will be primarily responsible for coordinating all tasks related to the client’s digital campaign launches and campaign tracking. Additionally, you will assist your team however necessary to ensure the highest level of service and client satisfaction.

What your success will look like

• Maintain all campaign requests & projects trackers for internal team, clients, and agency partners
• Creative asset management
• Update internal team and divisions on upcoming campaigns, assets and landing pages needed and confirm any outstanding questions/issues
• Track all new landing page requests to ensure quality & on-time delivery
• Assist team with project coordination and tracking
• Attend weekly client calls and provide campaign launch updates
• Attend status calls with agency partners

Who you are and what you bring

• 1 + years of professional work experience
• Highly recommend previous internships in a corporate environment or customer service experience
• SEO /SEM /social media coursework completed
• Working knowledge of the CS/CMS systems
• Ability to engage in professional correspondence with internal and external partners

APPLY HERE

Staff UI-UX Designer

by Ronald Barron | Mar 11, 2024 | Uncategorized

Job Description

Staff UI/UX Designer (Remote)

Remote Job

Staff UI/UX Designer (Remote)

We are seeking a Staff UI/UX Designerfor a global B2B high-tech company. As a part of this team, you will work with other talented designers who have diverse skills and backgrounds, such as Design Systems, UX Design, Visual Design, UI Design, Content Design, Interaction Design, and more.

This is a 6-month project, (Extension possible) 40 hours per role. Remote in the US. PST time zone candidates preferred

This is a W2 role as a Stage 4 Solutions employee, with health benefits, and 401K offered.

Responsibilities:

• Develop innovative design solutions and world-class product experiences that transform how people work around the world.
• Drive user experiences from concept to delivery based on in-depth comprehension of user needs and design principles.
• Champion your design approach, reconcile feedback from various stakeholders, and provide input to others in a collaborative, supportive, working environment.

Requirements:

• 8+ years of relevant design experience.
• An inspiring portfolio demonstrating end-to-end, user-centered, design solutions based on human-centered design and research data.
• Strong experience working with design tools to create comprehensive low-fidelity and high-fidelity solutions and specifications that enforce consistency, usability, and accessibility as a part of a larger system of products.
• A growth mindset, continually strengthening core skills through complex assignments and varied experience.
• Ability to build trusting relationships through clear and proper communication.
• Continually envisions how processes and products could be better, drawing on experience and available metrics, data, and research.
• Frequently and actively solicits feedback and respectfully and constructively challenges peers and stakeholders to refine ideas, strategies, and approaches.
• Independently and appropriately adjusts own work as priorities and approaches change.
• Actively participates in cross-functional teams, voicing ideas and using unique talents to co-create innovative solutions.
• Contributes ideas for structuring collaborative projects or ongoing team efforts to maximize productivity and success.
• Recommends solutions to help the team achieve goals.
• Models cooperation and respect among team members.
• Continues strengthening core discipline skills through increasingly complex assignments and continued accumulation of varied experience, demonstrating general expertise in their discipline.
• Exhibits strong self-awareness of how words and actions may impact others and uses that awareness to minimize misunderstandings, conflicts, or perceptions of bias.
• Creates designs for an entire end-to-end workflow based on an in-depth comprehension of user needs and effectively articulates context, frameworks, principles, and design rationale to stakeholders.
• Demonstrates comprehension and growth in product design disciplines beyond one specialty.
• Delivers innovative and compelling end-to-end product designs for complex user journeys and product features.
• Bachelors degree in Interaction Design, Industrial Design, Visual Design, HCI, or a related field. A working experience of the equivalent is also acceptable for the position.

APPLY HERE