by Ronald Barron | Apr 15, 2024 | Uncategorized
About the Role
Site Reliability Engineer – AMER/APAC/(Remote)
Remote
Philippines
Engineering
Full time
RPL00018
Description
Who are Tyk, and what do we do?
The Tyk API Management platform is helping to drive the connected world and power new products and services. Were changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)
If youve banked online, used an app to check the news, or perhaps even driven a connected car, APIs, and by extension, Tyk, make that possible. Founded in 2015 with offices in London – UK, London – Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent even Antarctica.
Our Mission
Tyk is on a mission to connect every system in the world. Weve started by building an API Management platform.
Total flexibility, default remote, radical responsibility
We offerunlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier.
If this sounds like an environment that you believe could work for you then read on to find out more.
Requirements
The role:
At Tyk, were obsessed with building software that solves problems. We count on our Site Reliability Engineers (SREs) to empower users with a rich feature set, high availability, and stellar performance level to pursue their missions.
Our customer base is growing, so were seeking an experienced SRE to optimise, automate, and improve our performance, using insights from massive-scale data in real time. We want an original thinker, a challenger, a technical legend, an opinionated collaborator who wants to make things better.
Heres what youll be getting up to:
- Proactive Monitoring: Ensure our production Cloud environment operates within defined SLAs through vigilant monitoring and proactive issue resolution.
- Alerting and Monitoring: Collaborate with Senior SRE to identify opportunities for building proactive alerting and monitoring systems; implement solutions to enhance system reliability.
- Performance Metrics:Contribute to defining key performance metrics for Cloud services, enabling performance improvements and success measurement.
- Solutions Development: Propose and develop solutions to maintain and enhance key performance indicators (KPIs) across our Cloud infrastructure.
- Data Analysis:Gather and analyse metrics from operating systems and applications to optimise system performance and expedite fault resolution.
- Innovation: Drive innovation by optimising system and infrastructure performance, anticipating customer needs, and proactively addressing scaling demands.
- Scalability: Work closely with commercial functions to optimise our platform for scalability and meet growing customer demands.
- Cloud Infrastructure: Analyse and ensure the automation, scalability, and efficient management of our Cloud infrastructure.
- Automation: Execute automation for known cloud operations tasks and create new automation solutions to streamline processes.
- Software Development: Design, write, and deliver software and automation solutions to enhance the availability, scalability, latency, and efficiency of our PaaS services.
- Root Cause Analysis: Participate in blame-free root cause analysis meetings to promote learning and continuous system improvement in the event of production system incidents.
- Documentation: Create and contribute to policies and runbooks to ensure that operational processes are well-documented and consistently followed.
- On-call Support: Provide on-call support, ensuring our Cloud services follow a 24/7 model by promptly responding to alerts, meeting SLAs, and automating root cause analysis.
- Upgrades and Migrations: Plan and execute software upgrades, including Kubernetes versions. Manage and communicate migrations from Classic Cloud to the new Cloud platform.
Heres what were looking for:
- Strong collaboration skills
- Launching and operating production Kubernetes clusters
- Designing and operating infrastructure on AWS and other providers
- Operating MongoDB (or other document database) clusters
- Operating Redis (or other key-value storage) clusters
- Administering Linux servers
- Maintaining distributed software
- Operating Prometheus and Grafana
- Operating logging collection and analysis system
- Working hours within 16:00pm – 4:00am UTC
Skills:
- Strong working knowledge of Kubernetes and Containers
- Go and/or Python (advanced)
- AWS (proficient)
- Linux (proficient)
- Terraform and IaC in general (proficient)
- Helm (familiar)
- MongoDB (or similar)
- Redis (or similar)
- Monitoring & logging
- Grasp of networking concepts (subnets, routing, peering, load balancing, NAT, etc.)
- Common networking protocols (DNS, TCP/IP, HTTP, TLS, UDP)
APPLY HERE
by Ronald Barron | Apr 12, 2024 | Uncategorized
About the Role
Title: Staff Site Reliability Engineer – Observability
Location: IL-Springfield
Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.
We’re building a more trustworthy Internet. Come join us.
Fastly’s Observability team is looking for a Staff Site Reliability Engineer who is passionate about building, scaling, and automating our internal platforms to provide global visibility to the health and performance of our networks. You will be working alongside other engineering and support teams, to provide insights and recommendations on how we make our services and software stacks more observable. Your focus in logging, metrics, distributed tracing and monitoring will be vital in this role to help Fastly grow our observability platforms.
What You’ll Do:
- Focus on improving and scaling our logging pipelines, telemetry collection, and monitoring systems
- Improve the performance and reliability of the observability platform infrastructure
- Create and instrument critical business metrics for insights and transparency
- Collaborate with other Fastly engineers to implement solutions that deliver value for our internal customer teams
- You’ll participate in incident reviews to build improved alerts for detection and potential proactive mitigations
What We’re Looking For:
- Extensive experience scaling out Prometheus architecture i.e. you are not just a user of Prometheus but have actually built the underlying infrastructure
- Comfortable working with tools like OpenTelemetry, Grafana, Loki, Tempo, and Mimir
- Extensive experience working with Linux operating systems focusing on metric collection and instrumentation
- Implementing and scaling observability pipelines using self-managed, on premises, and open source software
- Experience developing automation, orchestrations, and writing infrastructure as code for platform management
- Comfortable working with scripting and interpreted languages, and test driven development
- Excellent communication and listening skills, as well as a high degree of emotional intelligence
We’ll be super impressed if you have experience in any of these:
- Deep understanding of challenges with high cardinality, churn, data volumes to anticipate capacity needs
- A track record of working across multiple cloud platforms and physical environments to provide global visibility
- Experience working with Clickhouse for time series data
- Development of metrics exporters for the Prometheus ecosystem
APPLY HERE
by Ronald Barron | Apr 12, 2024 | Uncategorized
About the Role
Title: Implementation Engineer
Location: United States – Hub
JobDescription:
Introduction to Demandbase:
Demandbase is the Smarter GTM company for B2B brands. We help B2B companies hit their revenue goals using fewer resources. How? By aligning their sales and marketing teams around a combination of their data, our data, and artificial intelligence what we call Account Intelligence so they can identify, engage, and focus their time and money on the accounts most likely to buy.
As a company, were as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, Best Workplaces for Millennials and Best Workplaces for Parents!
We’re committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we’re increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!
About the Role:
We are looking to hire our next Implementation Engineer to support our in-house services group out of our San Francisco office. You will be responsible for managing our new customer deployments, managing project kickoffs, capturing business requirements, sharing best practices, and project managing overall deployment effort.
This is a highly visible role that will need to effectively coordinate all aspects of a services engagement between customer success team members, implementation engineers, and client resources. As a senior member of the team, you will provide thought leadership and guidance around Project Management principles which will be a responsibility interwoven throughout the services team and the broader organization.
The base compensation range, excluding bonus is: $85,000 – $114,000
What youll be doing:
- Lead the technical implementation efforts for multiple customer projects in different phases.
- Meet directly with client business users to inform and explain functionality of the software and walk through the integration with the relevant end-system.
- Work with client teams to guide, configure, test, and troubleshoot integrations in line with standard methodologies and Demandbase best practices.
- Communicate technical objectives and advise customers on best practices.
- Work within the overall project plan and schedule and document clear solution reviews for account team and customer reference.
- Act as a technical mentor for clients in transferring solution critical knowledge.
- Advise clients on configuration and implementation options based on standard methodologies and facilitate custom integrations where necessary.
- Ensure that all customer implementation work is complete, accurate, and on time.
- Manage process delivery of client implementations and recommend changes to continually improve the process, including the creation of documentation where necessary.
- Develop technical expertise with Demandbase solutions and maintain knowledge as features continue to evolve and new or updated products are rolled out over time.
- Work cross-functionally to help plan, execute, and drive adoption of process improvements.
- Support the organization in continuously optimizing the customer experience and pursuing successful interactions from onboarding through renewal.
- Lead by example to contribute to a high performing, creative and collaborative culture.
- Support development of skills proactively, remove barriers to individual and team success.
What were looking for:
- A degree in Engineering related discipline is a must. BS in Computer Science preferred.
- 3-4 years of experience in a technical implementation role that is externally customer facing
- A consistent track record in web application development (JavaScript) along with experience in working with API technologies.
- Familiarity with JavaScript, XML and JSON.
- Ability to read, write, solve problems and debug JavaScript code proficiently.
- Proven understanding of website/internet technologies and ability to debug using browser tools.
- Flexible in picking up custom projects that you may or may not be familiar with
- Ability to prioritize and work efficiently on multiple concurrent customer projects.
- Ability to quickly assess what a customer needs and translate that into configuration or integration specifications.
Additional experience helpful for success in this role:
- Experience working with Tag Managers (GTM, Tealium, Launch) CMSs (Adobe, Optimizely, etc.) or MASs (Eloqua, Marketo, Pardot) is preferred.
- Customer-facing and/or implementation experience in a professional services capacity for a SaaS product company preferred.
- B2B Marketing knowledge is a plus.
- Understanding of key online marketing strategies and concepts.
APPLY HERE
by Ronald Barron | Apr 12, 2024 | Uncategorized
About the Role
Title: Associate Director, Sales Business Development – MENA (Remote)
JobDescription:
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Job Summary:
Land and Air Defense Systems, a Strategic Business Unit of Raytheon, is seeking an Associate Director of Business Development to be an integral member of the Requirements and Capabilities team focused on the Middle East and North Africa (MENA) international pursuits.
We develop new business initiatives through customer first engagements to define requirements that meet their needs and drive the capture and proposal process to contract awards.
This position is currently designated as fully remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories).
Responsibilities to Anticipate:
- Shape and align customer requirements and desired capabilities, develop winning pricing approach, matriculate the opportunities through proposal review while ensuring capture process compliance
- Coordinate and lead a capture team of matrixed teammates providing influential leadership and guidance throughout the proposal process
- Grow pipeline opportunities with Raytheon capability packages and integrated solutions; potential annual growth up to $1.5B
- Develop strategic relationships that create new opportunities with Raytheon, primarily as sole source
- Develop and implement MENA country strategies that anticipate customer capability demands
- International travel – 10%
Basic Qualifications:
- Typically requires a Bachelor’s and a minimum of 12 years prior relevant experience, or an Advance Degree in a related field and a minimum of 10 years’ experience
- 2+ years Capture Management or Requirements Development experience and leading multi-functional capture and proposal teams
- Experience with winning strategic captures valued over $500M
- Experience in Middle East & North Africa developing relationships with International customers
- Active DoD Secret clearance is required prior to start date
- U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Preferred Qualifications:
- Former / retired military with exceptional knowledge of maneuver warfare and IAMD in MENA
- Deep knowledge of Multi-Domain technologies focused on land warfare and air defense capabilities
- Experience with capture and proposal organizations, processes, best practices and deliverables
- Expertise in current US Government acquisition approaches for FMS/DCS
- Experience in CONOPS development using modeling and simulation to shape customer requirements
APPLY HERE
by Ronald Barron | Apr 12, 2024 | Uncategorized
About the Role
Title: Salesforce Test Lead (Automation/Manual) (US)
Location: Remote, USA
Type: Full-Time
Workplace: remote
Category: Solutions & Applications
Job Description:
For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary:
As a member of the Enterprise Solutions & Applications (ESA) team you will play a crucial role in supporting and contributing to strategic initiatives as well as building and maintaining relationships with the business community.
In this role as the Application Test Lead of Salesforce, you will be responsible for leading and implementing test automation – including sourcing and implementing tools for Salesforce and connected applications, and manual testing processes in the department. This role collaborates closely with the business Subject Matter Experts (SMEs), Project Managers, the DevOps Manager, and other team members to ensure successful delivery of projects and enhancements.
Required Skills and Experience:
•8+ years of combined hands-on experience in test automation and manual QA, and comprehensive understanding of quality assurance principles and industry best practices.
•Experience in Salesforce test automation tools like Copado, Azure, or others related.
•Experience conducting manual testing on Salesforce.com platform.
•Salesforce.com certification required; QA certification preferred.
•Experience with NetSuite is highly desired.
•Experience in all phases of the SLDC and familiarity with Agile/Scrum methodologies with experience working in both Waterfall and Agile development environments.
•Ability to lead, guide, and mentor team members who are new to test automation and manual testing.
•Hands-on experience with DevOps and familiarity with DevOps tools for Salesforce.
•Excellent communication skills to convey test strategies, explain QA concepts, issues, and results to both technical and non-technical stakeholders.
•Strong organizational, analytical, and problem-solving skills to identify and address issues in both automated and manual testing processes.
•Ability to manage testing efforts within project timelines and resource constraints.
•Experience using Jira, Confluence and Zephyr or similar tools to track bug life cycles and documentation.
•Demonstrated commitment to staying updated on industry trends, emerging technologies, and best practices in both manual and automation testing.
•Ability to work in a highly effective team environment prioritizing team results while being autonomous and accountable for individual deliverables.
•Collaborate with team members and other stakeholders to research and understand applications.
•BS or BA in Business Operations, Computer Science, Information Services, or equivalent experience preferred.
APPLY HERE
