About the Role
Title: Salesforce Test Lead (Automation/Manual) (US)
Location: Remote, USA
Type: Full-Time
Workplace: remote
Category: Solutions & Applications
Job Description:
For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary:
As a member of the Enterprise Solutions & Applications (ESA) team you will play a crucial role in supporting and contributing to strategic initiatives as well as building and maintaining relationships with the business community.
In this role as the Application Test Lead of Salesforce, you will be responsible for leading and implementing test automation – including sourcing and implementing tools for Salesforce and connected applications, and manual testing processes in the department. This role collaborates closely with the business Subject Matter Experts (SMEs), Project Managers, the DevOps Manager, and other team members to ensure successful delivery of projects and enhancements.
Required Skills and Experience:
•8+ years of combined hands-on experience in test automation and manual QA, and comprehensive understanding of quality assurance principles and industry best practices.
•Experience in Salesforce test automation tools like Copado, Azure, or others related.
•Experience conducting manual testing on Salesforce.com platform.
•Salesforce.com certification required; QA certification preferred.
•Experience with NetSuite is highly desired.
•Experience in all phases of the SLDC and familiarity with Agile/Scrum methodologies with experience working in both Waterfall and Agile development environments.
•Ability to lead, guide, and mentor team members who are new to test automation and manual testing.
•Hands-on experience with DevOps and familiarity with DevOps tools for Salesforce.
•Excellent communication skills to convey test strategies, explain QA concepts, issues, and results to both technical and non-technical stakeholders.
•Strong organizational, analytical, and problem-solving skills to identify and address issues in both automated and manual testing processes.
•Ability to manage testing efforts within project timelines and resource constraints.
•Experience using Jira, Confluence and Zephyr or similar tools to track bug life cycles and documentation.
•Demonstrated commitment to staying updated on industry trends, emerging technologies, and best practices in both manual and automation testing.
•Ability to work in a highly effective team environment prioritizing team results while being autonomous and accountable for individual deliverables.
•Collaborate with team members and other stakeholders to research and understand applications.
•BS or BA in Business Operations, Computer Science, Information Services, or equivalent experience preferred.