by Ronald Barron | Apr 29, 2024 | Uncategorized
About the Role
Director, GTM Systems
US
More Celigo Careers About Celigo Diversity, Equity, & Inclusion
Integration meets innovation
Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.
If you are passionate about solving integration challenges and believe that integration should be easy and simple for both technical and business users, then this is the role for you!
Celigo is looking for aDirector, GTM Systems with extensive experience in Salesforce and related technologies including HubSpot, NetSuite,DealHub, and Gainsight. The ideal candidate will have both a technical and functional understanding of Salesforce and its varied uses at B2B SaaS companies. A fast-growing team of administrators, analysts and developers will report into this role.
What would you do, if hired?
- Collaborate with Sales/Sales Ops, Marketing, Finance/FinOps, Marketplace/Channel, Customer Success, and Professional Services leaders to execute on OKRs (Objectives Key Results)
- Spearhead initiatives by refining business requirements, designing solutions, and managing deployment activities
- Develop and implement a scalable and sustainable methodology for prioritizing between strategic projects, enhancement requests, and system maintenance
- Ow
- n project management boards and enhancement requests to drive tasks to completion and identify and escalate risks as necessary
- Align with business units to plan, schedule, estimate, forecast, coordinate, and manage deliverables
- Provide functional and technical direction to project teams
- Define and track product and team performance KPIs including work backlog
- Define and execute the growth strategy of the team, including direct hiring and consulting (onshore and/or offshore)
- Drive continuous improvement and learning by staying current with Salesforce capabilities, best practices, and partner applications
- Manage and plan environment refresh strategy and new release testing
Who are we looking for?
- 7+ years experience with Salesforce administration and development required, ideally in a fast-paced startup environment
- 3+ years of team management experience
- 3+ years of SaaS experience
- Experience with Salesforce Sales and Service Cloud
- Experience with DealHub CPQ and/or NetSuite preferred
- Experience with custom integrations (integrator.io a big plus)
- Experience with architecting and designing large Salesforce (or other enterprise system) solutions
- Experience building out a structured Salesforce DevOps process and related tools
- Experience defining a compliant change management policy for all operations teams to follow
- Ability to manage remote teams
APPLY HERE
by Ronald Barron | Apr 29, 2024 | Uncategorized
About the Role
Title: Technical Account Manager (Remote)
Location: United States
Job Description:
Join Axon and be a Force for Good.
At Axon, were on a mission to Protect Life. Were explorers, pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
You are an authority on all Axon products & services, working directly with law enforcement agencies providing technical support and customer service Monday through Friday. Given how critical your role is, you will also be ready to be called on by the agency for help at any moment. You serve as the primary point of support, nding solutions to large problems and advising the agency on best practices. You act as a change manager who identies agency pain points and helps with software adoption, crisis manager who responds to urgent technical support needs, and agency advocate within Axon. This role supports several agencies with their Records Management Systems (RMS) and Standards System, serving as an integral part of saving lives.
What Youll Do
Location: Remote from anywhere in the US, with up to 75% travel
Reports To: Manager of Technical Account Management Services
Direct Reports: 0
- Your goal is to provide excellent technical support for Axons RMS and/or Standards products daily to our agencies making sure their expectations are exceeded
- You collaborate daily with both agencies and internal employees for smooth resolution to issues
- You have high availability and will assist agencies if any issues occur outside of normal business hours
- You document any processes or issues, and provide feedback and suggestions to the internal team for improvements
- Manage any requested projects or assignments involving your agencies, acting as liaison between Axon and agencies
- Work with agencies through change management processes to effectively adopt Axons software
- Fulfill agency configuration requests using Form Builder/JSON, SQL Server, and Microsoft Power BI
- Support Software Integrations and Datastore/Datawarehouse Management
- Troubleshoot agency issues and work with engineering and product teams through resolution
- Spend up to 3 days on site per month with assigned agencies resolving issues & answering questions related to Axons mission critical products
What You Bring
- Bachelors degree in business administration or related field OR 4+ yrs of relative experience
- Proven track record of successfully managing customer relationships and technical projects in a customer facing/technical support role
- Ability to do reverse engineering, searching logs and root cause analysis
- Advanced experience with Microsoft Windows OS, Microsoft Networking and Active Directory
- Understanding of SAAS, Cloud providers/solutions, Virtualization, Storage
- Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
- Basic knowledge of computer hardware, operating systems, and storage devices
- Ability to effectively communicate with various people including customers, colleagues, and across departments
- Experience using Splunk, JIRA, and/or Salesforce is preferred
- Experience building custom Microsoft Power BI dashboards, visualizations, and interfaces with Microsoft SSRS to deliver meaningful and actionable insights is preferred
- Experience building views, writing & optimizing queries, and creating reports in SQL Server is preferred
- Experience working and supporting law enforcement software systems such as Computer Aided Dispatch (CAD), Records Management Systems (RMS) is preferred
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information.
APPLY HERE
by Ronald Barron | Apr 26, 2024 | Uncategorized
About the Role
Website Coordinator (Automotive Advertising)
Remote US
Join our award-winning A-Team!
Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you.
Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, were well-versed in OEM standards and the intricacies of a dealership or groups local business.
As aWebsite Coordinator, you will play a crucial role in maintaining and enhancing the online presence of our clients through regular website updates and audits. Your responsibilities encompass a range of tasks related to content management, compliance adherence, and continuous improvement of website performance.
Position Responsibilities:
- Content Management:
- Hide new car specials on the 1stof the month.
- Utilizing approved offers, post new vehicles specials with correct linking and tagging.
- Not responsible for obtaining approved offers.
- Post client & coop/compliance approved sliders with accurate click throughs and tagging.
- Not responsible for creative or compliance approval
- Update client approved service specials
- Not responsible for obtaining approved offers.
- Complete weekly/monthly desktop & mobile website audits utilizing approved checklist
- Evaluation of your customer-facing website to screen for design flaws and glitches that may interfere with browsing or purchasing.
- Reporting of design & development recommendations.
- Highlight inefficiencies such as poor optimization, lengthy page loading times, and duplicate content.
- Spot errors such as broken links, misspelled words, improperly tagged images, and outdated information.
- Identify oversights such as missing search boxes, contact information, or a clear way to return to your homepage.
- Performance Improve user experience by implementing strategies to decrease page load times.
- Conversion optimization Add elements designed to build trust, such as awards, certifications, and testimonials. These simple additions make websites convert significantly better.
- Screen for navigation problems such as poorly defined headers that prevent users from smoothly moving to another page.
- The above as well as individualized needs per client/website/AE.
- Take action on and resolve any issues found in website audit.
- Constant record keeping of website audits in our internal dashboard.
- Submits all dealer websites for compliance approval on a monthly basis, if applicable:
- Making all required changes in a timely manner
- Resubmitting
- Obtaining and filing compliance approval letter.
Position Requirements:
- 1+ years of work experience
- Must be detailed oriented and self-motivated.
- Able to thrive in a fast-paced, deadline driven environment.
- Ability to maintain composure and function well under pressure.
- Take initiative & be organized.
- Must be able to take direction well with ability to juggle multiple clients and tasks simultaneously.
- Consistently show respect for colleagues at all levels to contribute to a positive work environment.
APPLY HERE
by Ronald Barron | Apr 26, 2024 | Uncategorized
About the Role
Solutions Architect (Federal Accounts)
United States
Full Time
Experienced
Crunchy Data is the leading provider of trusted open-source PostgreSQL and enterprise PostgreSQL technology and is looking to hire a talentedSolutions Architect.This highly-visible role is a trusted advisor and supports the pre- sales and post sales process for Crunchy Datas Federal team. The SA works hand in hand with Solution Engineering and Product Teams to identify customer needs and generate customized business solutions.
What You Will Do
- Define acceptance criteria, quality parameters, design parameters, ROI, and timelines for a given initiative aligned with Crunchy Datas, customer, and prospect objectives
- Lead detailed discovery sessions with technical and business customers, partners, and prospects
- Craft expert Crunchy Data solutions to align with prospect and customer business challenges
- Develop independent relationships with prospects and clients as they work together to build solutions
- Requirements gathering/analysis/discovery to ensure client interests are met, and potential business opportunities are established
- Lead preparation and delivery of client presentations, proposals, and SOWs that clearly articulate the solution relative to client needs
- Work with business development group to research market trends, stay current in relevant solutions to shape PostgreSQL and third-party product offerings
- Participate in reviewing solutions and deliverables by other Solutions Architects and Product Engineers
- Act as trusted advisor to customers post -sales to ensure their needs are met and supported
- Create knowledge via articles, blogs, including reviewing solutions delivered by other Solutions Architects and Product Engineers
What You Will Bring
- BachelorsDegreein Computer Science, Information Technology or related field preferred
- Minimum of 5 years of business solutions experience in a professional services environment
- Experience working with software products, services, and business processes
- Experience working with database products, product-line hardware and software
- Direct technical experience with relevant database technology (PostgreSQL, Oracle, etc.)
- Due to the nature of our client contracts, US Citizenship is required for this position
The following are considered a plus
- Experience with Kubernetes, Helm Charts, Operators, and other container related technologies
- Experience with Ansible and other automation technologies
- Active security clearance
APPLY HERE
by Ronald Barron | Apr 26, 2024 | Uncategorized
About the Role
Senior IT Systems Engineer
at Lattice(View all jobs)
Remote, San Francisco, New York
This is IT at Lattice
As a Senior IT Systems Engineer at Lattice, you will be responsible for the design, development, and management of our identity and access management systems. you will play a critical role in developing, maintaining, and improving our entire suite of third party applications. You will proactively seek ways to empower all Latticians to work efficiently, productively, and securely anywhere in the world by maintaining and improving, and creating orchestration for our entire SaaS portfolio and supporting systems such as Jamf, Okta, Workato, among others. Additionally, you will be responsible for building and iterating on processes and workflows to enhance the overall employee experience at Lattice.
This is an amazing opportunity to join a small but mighty team and develop best practices and tooling strategies while also helping scale the maturity of the enterprise tech stack as the business grows. If youre someone who is driven, passionate about the latest technologies (AI, anyone?), and enjoys solving impactful problems at a high-growth company, we would love to hear from you!
What You Will Do
- Design, implement, and manage Identity and Access Management (IAM) solutions using Okta, focusing on SSO, SAML, OAuth, and SCIM protocols
- Develop, test, and maintain Okta Workflows to automate and streamline identity lifecycle processes
- Administer Lattices Okta Environment, including curating Zones, Policies, and building SAML and OIDC integrations for 3rd-party SaaS and internal apps via the OIN or from scratch, including creating authorization servers with custom scopes and claims
- Collaborate with cross-functional stakeholders such as EPD, Business Systems, and the People Team to increase automation and improve security posture of internal systems
- Leverage Python, Bash, etc. to automate routine tasks and integrate with APIs
- Serve as an escalation point for fellow IT Team members on issues requiring deeper technical expertise in various knowledge domains (i.e. Okta, Okta Workflows, endpoint issues, automations, scripting, etc.)
- Create and maintain team-focused and user-facing documentation, policies, and procedures
- Develop and implement security policies, procedures, and controls to ensure the integrity and compliance of IAM solutions
- Identify and take advantage of opportunities to train and mentor various members across Information Technology
What You Will Bring to the Table
- Minimum of 5 years of experience in Identity and Access Management, with at least 3 years of hands-on experience with Okta.
- Strong experience with IAM related protocols such as SSO, SAML, OAuth, and SCIM.
- Documented experience automating routine tasks using Okta Workflows and other automation tools
- Proficiency in Python and Bash scripting, with a strong understanding of API integrations
- Firm knowledge of leveraging APIs to orchestrate IAM systems and experience with API integration work
- Have experience working in high-growth companies with rapidly shifting IT and business needs
- Can communicate effectively and be able to break down complex problems into easily digestible tasks
- Familiarity with SaaS applications and their identity and access management requirements
- Excellent problem-solving skills and attention to detail
- Strong communication and collaboration skills – youre a team player and focused on the value that diverse perspectives and experiences bring to discussion
Bonus Points
- Experience developing infrastructure in public cloud environments (AWS/GCP/Azure)
- Certifications in JAMF, Okta, and other relevant fields
- Previous experience with security and compliance concepts and frameworks
- Advanced scripting and API knowledge
- Experience managing and administering MDM platforms and endpoint compliance
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