Field Marketing Manager

About the Role

Field Marketing Manager

United States

Marketing /

Full Time /

Remote

Your Contribution:

Torch Dental is looking for an eager to learn, committed and hands on Field Marketing Manager to coordinate and execute event field marketing programs. You will coordinate Torchs marketing efforts following identification of key dental conferences, networking events, and other gatherings. Help produce various literature, signage and other material to be used for events. Attend relevant trade shows and events. Foster relationships through communication and the distribution of marketing collateral in order to drive sales. As Field Marketing Manager, you will have the potential for rapid growth and impact as we scale to thousands of practices across the dental market.

Key Responsibilities:

  • You will work closely with Sales and Marketing to build and execute event experiences that engage our prospects and customers to drive maximum ROI
  • Collaborate cross functionally with Sales and Marketing to develop the event execution strategy including pre-show campaigns, coordinating travel, managing vendor relationships, planning onsite dinners, and post-event follow up
  • Develop strong relationships with external vendors and associations to ensure high quality work and success of event participation
  • Ensure programs and events are on brand and on message
  • Provide logistical support including pre- and post-event communications, program management, and travel coordination
  • Negotiate and secure exhibit contracts, sponsorships, and meeting space
  • Manage and maintain various planning documents, including event calendars, event reports and other key documents
  • Manage administration work for events, booking travel for team attending, and traveling to events
  • Own the pre and post-event process, completing debrief meetings and overseeing sales outreach
  • Responsible for measurement of marketing programs and reporting data back to sales and marketing teams

What we are looking for:

  • Strong cross-functional working abilities
  • Process oriented with a passion for project and event strategy management
  • Hands-on collaborator that works well in teams
  • An avid learner who is as excited about tests and experiments as much as wins and results
  • A strong pull towards understanding the customer and delivering a highly engaging and tailored experience
  • High attention to detail and time management skills

Ideal candidates will also have:

  • Passion for healthcare – interest in office-based healthcare (e.g., dental)
  • Interest in start-ups, technology and software

Required:

  • A bachelors degree and interest in marketing
  • 2+ years of experience in marketing led events & trade shows – especially in event logistics and operations
  • This role will require travel
  • Company working hours are 9am – 6pm EST
  • Located in Central or Eastern time zone preferably near a major airport

APPLY HERE

UX Designer

About the Role

UX Designer

United States(Remote)

TRENDING

JOB DESCRIPTION

Youll have to be passionate about user experience and want to take advantage of working with highly collaborative and talented team members. Youll have the opportunity to create and transform digital experiences for a commercial audience being offered the leading edge in automotive technology and supporting solutions. Balancing the business needs while always keeping our users and their goals in mind will be paramount. You will be responsible for guiding the user experience across website strategy inclusive of web-based software. Youll work with several product teams across Ford and will be expected to take a leadership role working with multiple designers.

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers’ businesses thrive today and into the new era of electrification.

RESPONSIBILITIES

what you’ll do

  • Evangelize UX practices across a portfolio of projects, and be a strong voice for Human Centered design, supported by a growing team of talented designers and leaders.
  • Provide design guidance and support to designers deployed to cross-functional groups responsible for multi-team, digital products.
  • Mentor designers to support their growth as UX practitioners. Contribute to the inclusive culture of the larger Digital team.
  • Advocate user-centered design perspectives for your areas of focus that are informed by business needs and technical feasibility.
  • Provide consistency in approach, and integrity in usability and accessibility, across design efforts with multiple products units.
  • Drive the delivery of design work, raising the bar for team-wide, human-centered approaches.
  • Work cross functionally with leaders and colleagues to define, and execute against, strategy and projects.
  • Engage in project planning and scoping to support business needs and design opportunities, setting teams up for success.
  • Balance user needs, business objectives, and technical feasibility to solve problems effectively, with a focus on delivering high quality experiences.
  • Concept, design, test, launch and refine new products and services through systems thinking that solve known and emergent user needs.
  • Support design efforts for a data-driven, test & learn program, while incorporating analytics.
  • Work with stakeholders to proactively identify problems & solutions.
  • Support design leadership team on communication and presentation needs

QUALIFICATIONS

You’ll have

  • Bachelors degree or a combination of education and equivalent experience.
  • 4+ years of experience in digital and software design.
  • 1+ year of experience with leading and coaching UX designers (directly or indirectly) by demonstrating standard methodologies in design communication and approaches, mentorship, and sharing your work and knowledge with others.

Even better, you may have

  • Demonstrable expertise in UX design in all phases across a variety of projects.
  • Experience delivering projects from definition thru execution and refinement.
  • Proven ability to build consensus, influence, and work effectively within a cross-functional team of designers, product managers, and engineers. Experience with building relationships, credibility, and proactive communication with team members and leaders.
  • Ability to communicate the value of product features and identify trade-offs to deliver useful digital products.
  • Proven experience in combining quantitative and qualitative data to inform design decisions.
  • Understanding of translation of business metrics to inform goals of user-centric design.
  • Flexibility to work on initiatives with unclear and/or changing requirements. Strong project management, problem-solving, verbal/written communication, and context switching skills.
  • High-level knowledge of design tools such as: Sketch, InVision, Figma, and/or other design and prototyping software.
  • Passion for the automotive, transportation and fleet management industry.

APPLY HERE

Product Manager, End Customer Experience

About the Role

Product Manager, End Customer Experience – US Remote

locations

Illinois Remote Work

Minnesota Remote Work

Missouri Remote Work

Ohio Remote Work

Wisconsin Remote Work

Michigan Remote Work

time type

Full time

job requisition id

R46984

Company Overview

At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The Customer & Digital Experience team is instrumental in shaping and delivering world-class experiences to progress our vision of being the easiest company to do business with in our industry. We are looking for an experienced product manager to lead our efforts to streamline and improve our end customer journey. This person will report to the Director of Customer Experience, and work with a team of UX Designers, Digital Experience leads and IT Delivery teams.

Job Description

To be successful in this position, you must develop a strong understanding of our end customer business, constantly monitor their journey and work relentlessly across the organization to champion and improve customer experience from onboarding to support and beyond. Internally, you help the company understand how digital drives customer success, self service capabilities, ROI, and our bottom line. Externally, you produce meaningful solutions that make it easy to do business with us.

Responsibilities include:

  • Be the expert on our end customer experience, from onboarding to support, engagement and advocacy.
  • Contribute to the vision for our Self-service platforms based on an understanding of business, user needs, and our platform architecture.
  • Act as a product manager manager of our end customer experience: develop, maintain, communicate and evolve our customer experience roadmap
  • Demonstrate and help instill platform thinking always looking to leverage out of box solutions, scalability, and user-focused development practices across our development teams
  • Formulate product requirements and specifications that are aligned with business goals, audiences, and technologies.
  • Collaborate with designers, developers, data analysts, and other stakeholders to ensure that products are delivered on time, on budget, and with the highest quality
  • Work closely with Marketing, Product Management, Customer Success, Technical Support and Renewals Operations to align digital solutions to go-to-market efforts and drive adoption of our tools
  • Work with the digital & IT teams to maintain our digital ecosystem that enables business operations

Who you Are:

  • You have several years of experience working in the digital space, developing products and tools to help businesses scale through modern customer self-service platforms.
  • 5-8 years of experience in Digital Product Management or similar roles
  • Experience with Salesforce Experience Cloud & Service Cloud is preferred.
  • You know how to inspire, motivate and support teams to get things done
  • Data Driven mindset, with an ability to leverage data to inform decision making

Key performance metrics:

  • CSAT & NPS on end customer experience
  • Adoption of our self-help tools
  • Ratio of support requests successfully addressed through self-service platforms
  • # of insights delivered to inform other departments roadmap

APPLY HERE

Manager, Psychometric Analytics

About the Role

Title: Manager, Psychometric Analytics

($120-$130K)

Manager, Psychometric Analytics ($120-$130K) in Oklahoma City, Oklahoma

Description

Title: Data Forensics Manager

Location: US Remote

About PSI

We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.

Learn more about what we do at: _https://www.psiexams.com/_

About the Role

The manager, Psychometric Analytics is responsible for the detection of fraudulent test taking behaviours using advanced statistical methods and web crawling procedures. The person in this role is expected to have advanced training and expertise in measurement, research methodology, and data analytics. This person will manage a portfolio of clients and manage a team of Data Forensics Psychometricians providing guidance, training, and oversight of their assigned duties. The Data Forensics Manager will also engage opportunities to present PSI’s data forensics offering to existing and prospective clients and assist with special initiatives.

This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel required for meetings, events, and workshops.

Role Responsibilities

  • Provide training, guidance, and oversight of Data Forensics Psychometricians and Senior Data Forensics Psychometrics assigned duties.
  • Facilitate goal setting and participate in performance evaluation for assigned team members.
  • Coordinate team member activities and tasks and provide support to meet deliverables.
  • Participate in load forecasting and client program assignment process.
  • Participate in internal process development and improvement initiatives.
  • Maintain awareness of industry standards and research in the area of data forensics and web crawling procedures for the purpose of test security.
  • Design and conduct data analytics to support the security and integrity of high stakes examination programs.
  • Design and conduct R&D studies to evaluate, validate, and optimize the use of secure test delivery modes and technologies (including AI), while preserving validity and fairness of assessments.
  • Develop and implement frameworks for data forensic analyses to detect test fraud (cheating, IP harvesting/theft, exposure, breach, drift, and other testing anomalies).
  • Support investigations of potential test fraud at the candidate, test site, school, and other aggregate levels.
  • Design and generate exam program surveillance reports, summarize and interpret findings and make recommendations.
  • Evaluate test items and exams to identify potential test integrity issues.
  • Assess the potential impact of test security breaches, cheating, and related issues.
  • Develop test scoring (rescoring) solutions to address security-related anomalies.
  • Conduct ad hoc analyses to investigate test security-related issues and special inquiries.
  • Comply with industry best practices, standards and guidelines for test security analytics and forensics monitoring (e.g., ATP).
  • Write technical reports.
  • Present findings to key stakeholders.
  • Represent PSI in the professional testing community (e.g., ATP, COTS, NCME, ICE).

Knowledge, Skills and Experience Requirements

  • Master’s degree or D. in Educational Measurement & Statistics, Quantitative Research Methods, Industrial/Organizational Psychology, Psychometrics, or highly related discipline.
  • Minimum of 5 – 7 years of experience in psychometrics, test equating, measurement-based methodologies and analyses, and advanced statistics.
  • Two years of experience managing the work of others.
  • Experience in Data Forensics including operational implementation and usage of analysis results to guide investigations preferred.
  • Graduate training and experience in psychometrics, measurement theory, test development, validation, item bias, standard setting.
  • Skill in using statistical and data science software (R, SAS, SPSS, Python), Excel, and Word required.
  • Experience in using of IRT software programs (i.e. Winsteps, Parscale, BILOG) and CTT applications strongly preferred.
  • Experience with large-scale testing programs, including Certification and/or Licensure applications preferred.
  • Experience with NCCA and ISO 17024 accreditation standards strongly preferred.

APPLY HERE

Lead Finance Program Manager

About the Role

Title: Lead Finance Program Manager

Location: WV-Charleston

Job Description:

Lead Finance Program Manager in Charleston, West Virginia
About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress.

Lumens commitment to workplace inclusion and employee support shines bright. Weve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, were the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

Were looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As the Lead Program Manager, you will be responsible for developing and executing the strategy for transforming the Finance function within the organization by identifying key areas of improvement and efficiencies. You will leverage the adoption of AI, resource allocation, and strategic transformation to optimize the processes, systems, and capabilities of the Finance teams. You will also manage communication, stakeholder engagement, and risk mitigation for the transformation initiatives. You will report to the Senior Director of Finance and work closely with the senior leadership of the business units.

Location

This is a fully remote position open to candidates based anywhere in the U.S.

The Main Responsibilities

Develop and deliver program activities that proactively drive results through planning, execution, and results tracking.

Create and develop strategies and plans, including goal setting, performance tracking, results management, audience definition, messaging strategy, planning, segmentation, and metrics.

Ensure awareness, adoption, and participation of the program by the Finance organization; develop and deliver actions plans for improvement.

Manage formal feedback loop to provide field input on programs

Drive lead generation activities to increase fiber sales and to meet overall fiber penetration and revenue targets.

Manage referral program budget.

What We Look For in a Candidate

Required

6+ years of related experience

Knowledge and understanding of the telecom industry’s competitive landscape.

Demonstrated strong communication, written, and formal presentation skills as well as proficiency achieving results and demonstrating ROI for Business Development.

Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.

Proficient in MS office products: Outlook, Word, Excel, and PowerPoint and other collaboration tools

Proven record of developing strong internal and external relationships within an organization

Ability to balance multiple requests and priorities in a dynamic environment

Ability to communicate both orally and in writing with executives, peers, employees, and external partners

Preferred

Financial Experience is a plus

APPLY HERE