by Ronald Barron | Jul 2, 2024 | Uncategorized
About the Role
Principal Information Architecture Strategist
remote type
Remote
locations
Remote-USA
time type
Full time
job requisition id
P745020
About the team
The Zillow Experience Design (ZxD) team is a fast-paced, collaborative, and driven design team. We’re a tight-knit, fun-loving, and upbeat group. Meet us and learn more (https://www.zillow.com/careers/design/)!
– We are a multidisciplinary team. Our roles include product design, content design, experience research, design systems, design strategy & service design, and design operations
– We build useful, usable, and innovative experiences for Zillow customers. These experiences live across web, mobile, and internal software platforms.
– Our team cares deeply about solving problems for real people – customers, co-workers, & everyone else. We seek to make everything a little better than we found it.
About the role
As a Principal Information Architecture (IA) Strategist, you’re responsible for discovery, definition, and development of enterprise ontologies in support of Zillow’s Customer Data Strategy, Corporate Strategy and Customer Experience Vision. The Principal IA Strategist will be responsible for working collaboratively across Zillow lines of business and functions to develop domain ontologies in support of enterprise initiatives. The Principal IA Strategist should be capable of standing up and supporting an emerging and evolving IA program at Zillow, and will act as the lead for the program alongside more tactical IA team members. You’ll do this by clearly communicating a vision for IA, advocating for the value of using semantic technology and knowledge organization concepts. In addition, you’ll lead enterprise-wide object mapping as well as identification of OOUX enablement plans for specific lines of business. As a design leader, you develop positive relationships, provide mentorship to other designers, and work with others to elevate experience design quality. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home.
Responsibilities
- Develop and communicate a 6-12 month vision to senior stakeholders and partner teams of a “north star IA” to inform long-term planning, including accurate details and transparency on risks and impediments. Proactively build relationships with those outside of your immediate team resulting in horizontal influence.
- Design enterprise-wide information architecture and integration strategies across multiple platforms, technologies and/or software systems. Articulate the information architecture that will go to the Zillow end user.
- Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of ontologies and OOUX
- Define and enable the near-term IA roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
- Utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for immediate teams you’re working with
- Understand and leverage end-state architecture vision in partnership with Engineering, Data Science, Product, and Design teams to support the development and integration of semantics in Zillow products and services, driving comprehensive design decisions
- Collaborate with partner teams to articulate use cases, objectives, and architectural designs that support business goals
- Deliver value by creating reusable, extensible and resilient capabilities
- Contribute to team culture and recruiting by mentoring and developing junior IA associates
- Communicate and advocate the value of Zillow’s efforts in ontologies, semantics, OOUX, and standardization across the business
- Maintain awareness of competitor and industry developments related to ontology use, knowledge organization, and OOUX
- Develop standards, guidelines, and direction for ontology, semantics, and data standardization in general at Zillow Group.
APPLY HERE
by Ronald Barron | Jul 2, 2024 | Uncategorized
About the Role
Title: Digital Producer
Location: Remote – US
Job Description:
Modern Health
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs-all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in TRAVEL”>meeting people wherever they are in their mental health journey.
We are a female-founded company backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures. We partner with 500+ global companies like Lyft, Electronic Arts, Pixar, Clif Bar, Okta, and Udemy that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach unicorn status.
We tripled our headcount in 2021 and as a hyper-growth company with a fully remote workforce, we prioritize our people-first culture (winning awards including Fortune’s Best Workplaces in the Bay Area 2021). To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world-see individual job listing for more-team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday.
We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you’re excited about a role, we’d love to hear from you!
The Role
Modern health is looking for a highly organized and imaginative Digital Producer to join our Content team. This role will partner with our Operations, Clinical Care, Content, and Tech teams to develop and expand our client content and Circles programs, live private group sessions requested by clients and led by Modern Health providers. The ideal candidate has a passion for writing and producing live content, is excited to build systems and processes that help deliver that content on a global scale, and has experience working with clients.
This position is not eligible to be performed in Hawaii.
What You’ll Do
- Support the development and production of content packages, partnering closely with Modern Health’s clinical and client services teams
- Manage scheduling and logistics for client content packages, including setting expectations with clients, responding to diverse client requests, and advising on client-related questions and concerns
- Familiarity with and interest in developing skills for managing platforms like Zendesk, Zoom, Airtable, and more
- Work cross-functionally with internal Modern Health teams, as well as Modern Health providers
- Oversee the selection, resourcing, and scheduling of providers for the development of content and facilitation of Circles programs
- Collaborate on the ideation and development of content scripts, slide decks, audio, and video content in collaboration with the Clinical Care team and our providers
- Organize and assess internal, member, and client feedback
- Collaborate on the tracking of content meta-data and verify the processing of provider agreements, order forms, and payments
- Oversee the collection and reporting of qualitative and quantitative feedback to drive improvements in our content and member experience
- Prepare providers for sessions and provide feedback to them post-sessions
Who You Are
- 2+ years of experience
- Excellent organizational skills and impeccable attention to detail with a track record of managing projects that pertain to multiple stakeholders (e.g. clients and providers)
- Excellent verbal and written communication skills, strong business judgment, and the desire to lead projects with high visibility
- Digital content coordination experience a plus
- Experience managing many tasks and competing deadlines
- Work well with others and have strong relationship building skills
- Ability to thrive in a rapidly changing environment, continuously learn, receive constructive criticism well, and successfully manage multiple projects with a sense of urgency
- Experience managing customer or member support with quick response times and ability to manage urgent requests
- Passionate about the mental health space and how localized experiences can reach more people and help create meaningful change in their lives
APPLY HERE
by Ronald Barron | Jul 2, 2024 | Uncategorized
About the Role
Title: Coordinator, Individualized Care
locations
US-Nationwide-FIELD
time type
Full time
posted on
Posted 3 Days Ago
job requisition id
20144630
What Individualized Care contributes to Cardinal Health
Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.
Individualized Care provides care that is planned to meet the particular needs of an individual patient.
Job Summary
The Coordinator, Individualized Care supports patient access to therapy through Reimbursement Support Services in accordance with the program business rules. This role is responsible for guiding the patient through the various process steps of their patient journey to therapy. These steps include patient referral intake, investigating all patient health insurance benefits, and proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and dispense of product in a timely manner. The Coordinator, Individualized mediates effective resolution for complex payer/pharmacy issues toward a positive outcome and provides a positive patient experience. This role answers inbound questions and provides customer service and technical expertise to parties.
Responsibilities
- Maintains a current and in-depth understanding of patient therapy’s, prior approval and reimbursement processes and details of health care plans.
- Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge.
- Meets key performance indicators including service levels, call volumes, adherence and quality standards.
- Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries.
- Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information.
- Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership.
Qualifications
- 1-3 years of experience preferred
- High School Diploma, GED or equivalent work experience, preferred
What is expected of you and others at this level
- Applies acquired job skills and company policies and procedures to complete standard tasks
- Works on routine assignments that require basic problem resolution
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Consults with supervisor or senior peers on complex and unusual problems
APPLY HERE
by Ronald Barron | Jul 2, 2024 | Uncategorized
About the Role
Solutions Engineer – Cloud
Job LocationsUS-Remote | US-Remote
Requisition ID
2024-17198
Approved Min (Total Target Comp)
USD $70,000.00/Yr.
Approved Max (Total Target Comp)
USD $120,000.00/Yr.
Compensation Structure
Base Plus Bonus
Category
Technical Presales/Post Sales
Job Summary
The ASG Solutions Engineer – AWS will provide customer-facing technical services to our customers in support of their cloud-based initiatives. The Corp Solutions Engineer is responsible for implementing various solutions that support SHI customer’s move to and modernization in the Public Cloud. The Corp Solutions Engineer will implement enterprise infrastructure and platforms required for cloud computing, analyzing system requirements and ensuring that systems are securely integrated with current applications.
This position is a remote position with Home Office setup as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include but not limited to:
- Implement and thoroughly document Cloud solutions and related technologies including but not limited to, Network Design, Security Architecture, Governance Best Practices and Connectivity
- Perform implementation work that may include logical design, I/O design, cloud architecture analysis and design, system migration and systems engineering
- Serve as the technical lead and subject matter expert on projects and workshops
- Develop technical roadmaps for future cloud implementations on Public Cloud platforms
- Perform PowerShell, python and bash scripting for automation, documentation and standardization
- Ensure security is integrated into all cloud solutions
- Assist sales team in identifying and closing opportunities through customer meetings and presentations
Qualifications
- Completed Bachelor’s degree in Computer Engineering or a related field
- Minimum 2 years of applicable technical experience with increasing responsibility
- Active applicable cloud certifications
- Deep understanding of system development in cloud environments, including Software as Service (SaaS), Platform as Service (PaaS), and Infrastructure as a Service (IaaS).
- Thorough understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape
- Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security etc.) and experience with orchestration to develop a cloud solution
- Experience migrating workloads to the Public Cloud and/or managing workloads in the Public Cloud
Required Skills
- Ability to demonstrate proficiency with the design, implementation and support of cloud solutions
- Strong written and verbal communication skills
- Excellent organizational skills
- Strong troubleshooting skills
- Ability to demonstrate technical capabilities of cloud technology
- Ability to work effectively within all levels of an organization, both internally and externally
- Ability to work both individually and in a team environment
- Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences
- Excellent writing skills to produce written reports of recommendations, metrics, process, and technical documentation
- High level reading comprehension to examine manuals and technical reports to keep up with advances and implement new technology that meets employers’ or clients’ needs
APPLY HERE
by Ronald Barron | Jul 1, 2024 | Uncategorized
About the Role
DIRECTOR, DIGITAL CHANNEL EXPERIENCE – REMOTE
Molina Healthcare
United States; Chicago, IL
Job ID 2026626
Job Summary
Focuses on process improvement, organizational change management, collaboration with providers and Health Plans, project management and other processes relative to the business. Project management includes estimating, scheduling, costing, planning, and issue/risk management.
Knowledge/Skills/Abilities
- Overall business owner for the Availity provider web channel services implementing the strategy to increase provider utilization and satisfaction with the Availity portal.
- Manages a team of Channel Managers responsible for driving service improvements, expansions and issue resolution within the Availity web portal.
- Oversees business partner vendor relationship with Availity account manager and senior management ensuring alignment with strategic initiatives
- Responsible for communications and training of key stakeholders both internally (call center, provider concierge) and Molina Healthplans and providers.
- Monitors Issue Resolution and Change Requests submitted through the Availity Payor Community to ensure timely completion.
- Partners cross functionally with Marketing, Research and Innovation, State plans, and corporate functions to develop the future strategy for web channel
- Scopes and defines project initiatives to support the strategy and impact business outcomes, including the development of business cases.
- Collaborates with other channel owners to ensure a consistent cross-channel experience
- Monitors member and provider adoption and identifies as well as leads activities to increase adoption.
- Monitors service performance and service levels and partners with corporate IT to ensure business expectations are met.
- Provide health plan and corporative initiative consulting support for web capabilities.
- Supports operational readiness reviews.
- Coordinates Business Continuity Planning between Availity and Molina IT.
Job Qualifications
Required Education
Graduate Degree or equivalent combination of education and experience
Required Experience
7-9 years
Preferred Education
Master’s In Business Administration or Related Experience
Preferred Experience
10+ years
APPLY HERE
